Services good and receive good condition device but missing some accessories in box wemen to see it is used mobile not box pack. But you happy received original product
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Company details
Written by the company
Fonezone.me is a part of Super Click Trading LLC was established in 2021 and on a mission to drive UAE’s most Comprehensive Virtual TELECOM online Shopping Portal that helps Customers to make choices extract the best value for their money. Our Business Philosophy is simple:- “offer consumers what they want, when they want it”. At Fonezone.me, our vision is to be Earth's most customer centric company; to build a place where people can come to find and discover virtually mobile phones they want to buy online. With Fonezone.me, we endeavor to build that same destination in KSA by giving customers more of what they want – vast selection, low prices, fast and reliable delivery, and a trusted and convenient online shopping experience – and provide sellers a world-class e-commerce platform. We Provides Our Customer With: Broader selection of products. Fastest Shipping to Our Customer’s Orders. Wide Range Of Choices for our Customer. Quick resolution of any concerns. Fastest and Secure way to browse.
Contact info
103 ahmad al hammadi building naif deira , dubai , 0000, dubai, U.A.E.
- 0565609100
- support@fonezone.me
- fonezone.me
Replied to 25% of negative reviews
Typically takes over 1 month to reply
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Great price for mobile phone awesome…
Great price for mobile phone awesome delivery,,,,,,jfkj,,,,,,,,,,,,,,,,,,,yhz,tcb
These folks are fraud
These folks are fake. We need to segregate reviews on country basis. FoneZone.Me may be their website in UAE, they are operating in india through FoneZone.com website.
Basically these folks are frauds.
I ordered a second hand iphone on 29th Dec 2025. Today it is 3rd Febraury, they stopped communicating with me. While ordering I was informed that shipping will start after 8 days of placing order. Although this is red flag, I was fed up with searching for a used iphone for nearly a month. Basically, my teenage daughter is using an iphone. I can't take it away because she needs it during her commute to college and back, for paying metro, auto riksha, bus. Also for studies (12th standard), internet(and ChatGPT) is the best source of knowledge.
Time line:
29 Dec 2025: Ordered, shipping to begin within 8 days
5th Jan 2026: FoneZone folks called me, told me that the shipping will be delayed by another 7 days.
14th Jan 2026: I don't see shipping information in their web site for my order. Called them but was told to call between 9am to 4pm.
15th Jan 2026: Nobody picked up my call, So I mailed them and sent a message on whatsapp.
16th Jan 2026: Not mail response, but there was a bot response that someone will respond to me
17th Jan 2026: Was told that the actual model I ordered is not available, but they are trying to get one. Was told that I would get to know the status in 5 days.
24th Jan 2026: Again asked in whatapp, was told to wait for few more days.
During this time, many mails were sent, no response, many whatsapp messages sent, received response but nothing promising. Now, they have stopped responding through all channels. I will attach screen shot of their interaction and order, shipping status.
still device not received bad service…
still device not received bad service today 3 feb 2026 still not received
Aside from being the cheapest price in…
Aside from being the cheapest price in the market. The quality of the items are topnotch. It looks brandnew. Keep me from buying more 🤣. Costumer service/ aftersale is also very helpful in resolving your concern and request. Im hundred percent satisfied and will definitely recommend it to everyone.
Refund
It would take some time they respond you in a humble way...
Great service and very quick repair
Excellent condition mobile.
The product is in good condition
The device performance is working good and it was delivered in time
I live in Saudi arab
I live in Saudi arab. I buy a phone. But company saying pay charge for delivery your location is not exit that's why. But it's not my fault. Why they are saying pay courier charge for your product..
Order No-FZC34090(FoneZone.com)
Order No-FZC34090
I am from India......
I have ordered from FONEZONE.COM iphone 5c on 10th September 2025.From 10th September to 15th November they sent me 3 iphone (5c,5s gold,5s gray)three time they sent defected product to me.And now they didn't responced to me.I am very dissatisfied and disappointed.
If any brother buys a phone from this…
If any brother buys a phone from this iPhone 14 Pro Max company ! They open the phones in such a way that they open the whole phone and then they set them again. According to this, the phones become very weak. Be careful before buying. Because of this, the phones become very weak, the display does not work well, then the speakers of the phones they are opening do not work well either network eSIM not working.💔😏
Friendly staff and quick service
Friendly staff and quick service. Phone fixed to good quality with a good price also. Will be going back.
I would like to inform to everyone…
I would like to inform to everyone don’t order in this fraud website completely they are cheating I ordered iPhone 12mini 256gb bluebut I received I am phone12 mini red 64gb with poor condition battery for this wrong product I waited 30days once i ordered plz don’t order in this website
Wrong Item Delivered (Order No: FZC34551 / AWB: 23207910214443)
Subject: Complaint – Wrong Item Delivered (Order No: FZC34551 / AWB: 23207910214443)
Dear FoneZone Team,
I am writing to file a complaint regarding my recent order from your website. I received a completely wrong and fake item. Instead of the product I ordered, the parcel contained a piece of soap.
This is extremely disappointing and unacceptable. I have attached photos and a video of the received parcel as proof.
Order Details:
Order Number: FZC34551
AWB Number: 23207910214443
Order Date: 03/10/2025
Delivery Date: 15/10/2025
Expected Product: APPLE IPHONE 6S PLUS GOLD
Received Item: A piece of soap
I request you to look into this issue immediately and arrange either a full refund or send the correct product at the earliest.
Please acknowledge this complaint and inform me about the next steps for resolution.
Attachments:
Photos of received parcel
Video proof
Invoice copy (if available)
Thank you,
Rajat Jain
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