Great Value Vacations Reviews 25,608

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. People appreciate the attentiveness and helpfulness of the staff, with some specifically mentioning individuals who went above and beyond to ensure their needs were met. Consumers have also enjoyed the destinations and excursions offered, finding them well-organized and providing authentic experiences. Many reviewers highlight the convenience of having flights, accommodations and transportation pre-arranged, which allowed them to relax and enjoy their travels. Consumers have different opinions about the location of the hotels, with some finding them conveniently located near transportation hubs and others finding them too far from city centers. Some people have expressed mixed feelings about pricing, while others have found the trips affordable. Reviewers have shared positive feedback about the holidays packages.

Based on these reviews

Rated 4 out of 5 stars

Everything was great and planned out with no surprises. We ended up booking our own hotels and paying out of pocket in Florence and Rome since the package hotels were so far from the train station an... See more

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Rated 4 out of 5 stars

Most everything went as expected. The flights, bus connections and hotel were all good. My only concerns are as follows: The Whale watching trip was supposed to supply us with rain/waterproof gear t... See more

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Rated 4 out of 5 stars

It was a wonderful trip to Hawaii, with one exception, which was very unfortunate. Our hotel room at the beginning of our trip was not what we had reserved, two double beds instead of a queen. At that... See more

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Rated 4 out of 5 stars

Love most everything about the trip. Hotels were top notch. Beautiful. Great staffs. More with breakfast included would be appreciated. Issue with return flights could have been communicated better.

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Rated 3 out of 5 stars

Our hotels were very nice, the drivers and tour guides were excellent and the Costa Rican countryside is beautiful. However, we spent way too much time being shuttled from one destination to another,... See more

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Rated 5 out of 5 stars

Great tour package , we thoroughly enjoyed each and every hotel location & stay, destination and the train and flight arrangements were perfect. We will chose Great value vacations in our future... See more

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Rated 5 out of 5 stars

Every detail was handled and all excursions were fantastic. Highly recommend you visit Iceland and use only Great Value Vacations! First time using them and definitely not our last! Already looking at... See more

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Rated 5 out of 5 stars

We took the 8 night vacation to Tuscany! We stayed in an apartment on the grounds of Castle Montegufoni. It’s January so off season but the views are beautiful nonetheless. We had a rental car incl... See more

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Rated 2 out of 5 stars

Never received confirmation for included transfers and the return transfer driver never showed leaving us stranded at 3:30 am, there was no way to reach your company for help (provided numbers did no... See more

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Rated 3 out of 5 stars

The accomodations were great. The problem was arriving in Dublin during rush hour. It took us 4 hours to make a two hour drive to Limerick. The other problem was the flights back. We had one 1/2 h... See more

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Rated 5 out of 5 stars

Everything went very smoothly. The accommodations were excellent — spacious & clean, great locations (within walking or taxi distance to local sights), lavish breakfasts! The rail transport was per... See more

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Rated 5 out of 5 stars

Was truly an exceptional value. Hotels were all very good. Car was perfect. Itinerary well thought out and fun. Highlights were Ring of Kerry bus tour (driver, Michael, was excellent and had great... See more

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Rated 5 out of 5 stars

Tour guide was excellent. She cared about EACH of us and social needs as she managed the groups daily activities. Size of group was too large at least by 1/4th. The number of cities could have been... See more

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Rated 2 out of 5 stars

Italy was beautiful. The Hotel/Castle was great! Chief complaint: I had to pay full price for the rental car that was supposed to be included in the package. Our Italy flight denied boarding one hour... See more

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Rated 5 out of 5 stars

Our trip to Budapest, Vienna and Prague was perfect! Great Values Vacations provided our travel vouchers for the hotels, the train tickets, and our transfers from the airport and back without any pro... See more

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Rated 5 out of 5 stars

We loved our vacation to Portugal. Everything from flights, to trains, to hotels were exactly as GVV had quoted to us! No ugly surprises! The HF Hotels were exceptional. The rooms were clean and the b... See more

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Rated 3 out of 5 stars

Travel to Iceland with my mom. Trip was great. My only issue was one excursion was cancelled by vendor due to weather and we weren't able to reschedule due to time constraints. I sent an email asking... See more

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Rated 5 out of 5 stars

Ciairra was so amazing!!! So above and beyond what we have experienced with other travel associates. She was patient and helpful and made sure that every detail was addressed, and that all of our ques... See more

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Rated 5 out of 5 stars

I have gone on several of these trips so far and every one of them have been excellent, very reasonably priced, and easy to use. I've done trips to Ireland, England, Hawaii, Las Vegas, and London/Edin... See more

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Rated 5 out of 5 stars

We had an awesome visit to Athens, Mykonos & Santorini. The hotels provided in the “charm” classification were VERY nice. The hotel in Santorini, (El Greco Resort & Spa) was especially beautiful as... See more

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Rated 4 out of 5 stars

Some hotels far away from major cities. A lot of driving and not much time for sightseeing. Hotels were nice/clean and comfortable. Originally had air through PLAY. Ended up making our own air t... See more

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Rated 5 out of 5 stars

EXCEPTIONAL! Every detail tended to. Travel documents were all in order, no hiccups whatsoever. We were warmly welcomed at each destination and thoroughly enjoyed our visit. Market Street Hotel in Edi... See more

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Rated 5 out of 5 stars

The hotels were spaced perfectly to make each day enjoyable with plenty of time to explore. The hotels were spotless! What a beautiful country. The Ring road was easy to follow with very little traf... See more

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Rated 4 out of 5 stars

The Overall experience was wonderful. I would have given five stars except for the hotel. 🏨 the Reykjavík Verjaya Natura hotel is an OKthree star hotel. However, I was hoping for something th... See more

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Rated 5 out of 5 stars

Started of my trip looking at the weather, praying to God my flight take off, before the snow storm hit hard, and thank God it did, and i had a great time in Columbia on my solo trip. My second ti... See more

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Rated 3 out of 5 stars

Flights and car were great but the hotels were horrible. Everywhere is 4 star place so hard to judge via photos but most were awful from rooms being dirty to sleeping on cardboard boxes (shit mattress... See more

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Rated 4 out of 5 stars

Hotel choices very good. Warmer in morning in Ireland than it was in Florida where we are from!! Enterprise did not give us a car with GPS which we requested many months before. Also we purchased... See more

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Rated 5 out of 5 stars

Our trip was an 11 day 4 Island Greek tour. Multiple hotels and multiple transfers. As each step of the way there was someone ther. Upon arrival we were greeted and given an itinerary with travel do... See more

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Rated 5 out of 5 stars

If you are looking for an affordable trip this is it but be aware that you will be paying for all meals unless you upgrade to have breakfast included. Certain stops you are walking distance from pubs... See more

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Rated 5 out of 5 stars

Great Value Vacations delivered just like their name advertises. We bought the Honolulu special, 3nites, 4days at the Hilton Hawaiian Village right on the beach in Waikiki. We could walk everywhere &... See more

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Rated 3 out of 5 stars

The first island, Kauai, was beautiful, green and lush. The Outrigger Resort had an excellent restrauant, however, the menu never changed. Also, because of construction it was difficult to figure o... See more

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Rated 5 out of 5 stars

Our trip to Egypt was truly amazing, and we couldn’t have asked for a better experience. All of the tour guides were wonderful, but Abdul and Haytham especially made everything so much easier with the... See more

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Rated 5 out of 5 stars

Everything was easy. Super great deal on the airline tickets. Accommodations were excellent, and the rental car included, made our trip beautifully unforgettable. We were able to see SO much of Irelan... See more

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Rated 5 out of 5 stars

Our experience was 100 % positive. From booking through arrival home, nothing could have been better. The flights were right on time,The accommodations were perfect and the customer service was top no... See more

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Rated 3 out of 5 stars

All the hotel stays were located perfectly and conveniently next to a transportation hub. All hotel stays included a full and well- rounded breakfast. Unfortunately the early air transportation from c... See more

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Rated 4 out of 5 stars

Everything went very smoothly with our flights and hotel check in. Some aspects of Outrigger a bit disappointing--dark room, extra charges for beach chair rental, sub-par toiletries, etc. On the rea... See more

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Rated 5 out of 5 stars

I had a great experience with this travel package. All the hotels were conveniently located near train stations, which made getting around really easy. The rooms were clean, spacious, and comfortable,... See more

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Rated 5 out of 5 stars

Transfers to and from hotel, train and airport were right on time and very helpful. I don't know if a European thing but tubs very high to step into. Locations were great, near public transportation,... See more

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Rated 5 out of 5 stars

Organized and most details were handled. Only complaint would be a outrageous and unforseen luggage fee on ITA going and coming. The cobbled together bed at Villa Mercedes hotel in Frascatti was a pr... See more

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Rated 5 out of 5 stars

Paris in 4 days ! The Ibis hotel was clean and comfortable, conveniently located near Metro line 7 & 14 to see Paris. The hotel's breakfasts was filling and good: coffee machine was wonderful. In f... See more

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Rated 3 out of 5 stars

The package for Budapest-Vienna-Prague would be perfect if it was 'realistic' in terms of timelines. In realty, you have about 1.5 days on each country, after all the tiredness of traveling; never mi... See more

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Rated 5 out of 5 stars

I would absolutely book a vacation through this company again. Everything was so easy and my itinerary was emailed to me almost immediately. Gives clear instructions on what to do set everything up. O... See more

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Rated 5 out of 5 stars

Our hotels were wonderful, especially in Amsterdam. The flights were less than ideal, however. Icelandair … not even a packet of pretzels is included. Plus layovers in Iceland both ways… no... See more

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Company details

  1. Tour Operator
  2. Travel Agency

Written by the company

At Great Value Vacations, our mission is to be the pre-packaged vacation solution provider from the US to the most desirable vacation destinations in the world. We offer premium, pre-built vacation packages to the top destinations in the world. Our vacations feature itineraries designed by travel experts and superior accommodations which have been hand-picked and vetted for quality. What’s more, we offer these vacations packages at Great Value prices that are at or better than if you were to purchase the components separately. Our state-of-the-art technology provides our customers with an easy to use booking system that allows you to book complicated vacations with just a few clicks.


Contact info

4.2

Great

TrustScore 4 out of 5

26K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Fantastic Trip

Our trip to Iceland was absolutely fantastic and truly unforgettable. We stayed at Hotel Múli, which exceeded our expectations—spotlessly clean, a great breakfast each morning, and very helpful, friendly staff. While it’s not right in downtown Reykjavík, it’s conveniently located near a city bus stop, and the bus system was easy to navigate, making getting around simple and stress-free.

The tours were incredible and easily one of the highlights of the trip. The landscapes were breathtaking, and every excursion felt well-organized and worth it.

We flew with Icelandair. The flights were fine overall, but no meals were included, and checked baggage came at a high additional cost, which was a downside.

Despite those minor drawbacks, this was an amazing trip from start to finish. Iceland is truly magical, and I would absolutely recommend it to anyone—overall, a fantasy trip come true. ✨❄️

February 12, 2026
Rated 5 out of 5 stars

Seamless experience

First time to book here and I would say it was definitely a seamless experience. I will book here again with my whole family. Such a great deal and experience!

February 4, 2026
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Reply from Great Value Vacations

Dear Valued Customer,

Thank you for sharing your positive experience with Great Value Vacations. We are delighted to hear that your first booking was seamless and that you found a great deal. We look forward to helping you and your whole family with your future travel plans.

Best Regards,
Great Value Vacations

Rated 4 out of 5 stars

My vacation with Great Value was…

My vacation with Great Value was everything they promised. I did not have any issues. Both resorts that we stayed at were wonderful. I will definitely book another vacation with Great Value Vacations.

February 11, 2026
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Reply from Great Value Vacations

Dear Valued Customer,

Thank you so much for your kind words. We are delighted to hear that your vacation with Great Value Vacations was everything you expected and that both resorts were wonderful. We appreciate your feedback and have shared it with our team. We look forward to helping you plan your next vacation!

Best Regards,
Great Value Vacations

Rated 5 out of 5 stars

Ireland Getaway

Overall, great getaway. My wife and I went with another couple on a seven day trip to Ireland. The itinerary offered us flexibility to arrange to see the sites we wanted to visit. The flights were good with some long connections, but we made the best of the wait. The compact rental car was provided by Enterprise. The car was a small but adequate. We probably should have considered upgrading the vehicle with four adults and luggage. The accomodations were very good. The majority of the stay was in Killarney at the Castlerosse Resort in a cottage. The cottage was comfortable, with phenomenal views of the lake and mountains, but lacked day to day amenities (paper towels, dish washing liquid, etc). Those items were easy enough to find at the local grocer. This is our second time using Great Value for an Ireland getaway and both experiences have been positive. We will continue looking for other getaway opportunities.

February 10, 2026
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Reply from Great Value Vacations

Dear Valued Customer,

Thank you for sharing your positive experience with us. We're glad to hear that you enjoyed the flexibility of the itinerary, the accommodations at Castlerosse Resort, and your overall trip to Ireland. We appreciate your feedback regarding the rental car size and cottage amenities and have shared it with our team. We look forward to helping you with your future getaway plans.

Best Regards,
Great Value Vacations

Rated 5 out of 5 stars

Our Iceland vacation package was Phenomenal!

Our Iceland vacation package was absolutely wonderful—especially for the price. We had an amazing time from start to finish. Everything was well organized, from the flights to the Blue Lagoon, and the hotel was fabulous. The food was excellent, and the staff everywhere we went were truly phenomenal. One of the highlights of the trip was seeing the Northern Lights—we were incredibly fortunate to witness them on the night of our excursion, and it was absolutely breathtaking. This was a 4-day, 3-night trip that exceeded our expectations. I highly recommend this package and will definitely be booking another trip with Great Value Vacations.

February 9, 2026
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Reply from Great Value Vacations

Dear Valued Customer,

Thank you so much for sharing your wonderful experience with our Iceland vacation package. We are delighted to hear that everything from the flights to the hotel and excursions exceeded your expectations. Witnessing the Northern Lights is truly magical, and we're thrilled you had the opportunity to see them. We appreciate your kind words and recommendation, and we look forward to helping you plan your next adventure with Great Value Vacations.

Best Regards,
Great Value Vacations

Rated 5 out of 5 stars

We have a wonderful trip in over all

We have a wonderful trip in Iceland, overall. Thanks.

February 8, 2026
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Reply from Great Value Vacations

Dear Valued Customer,

Thank you for sharing your wonderful experience in Iceland with us. We are delighted to hear that you had a great trip. We appreciate your feedback and have shared it with our team.

Best Regards,
Great Value Vacations

Rated 4 out of 5 stars

Great hotels except for one good tours…

Great hotels except for one good tours except for one one tour we called in advance as requested and they were booked two days in advance when the instructions said to call them 24 hours ahead this was the Galloway tour and we were there in the off season so booking should not have been a problem. The one hotel that was a little lacking was not the hotel itself it was great but that hotel has absolutely no parking and that hotel was the last night of our trip where we had a rental car that we had to turn in the next morning at 5:00 AM. We had to risk the car parking along a street in a sketchy neighborhood and we were lucky to find that parking space 'cause there is no real parking in that entire neighborhood if you're going to give somebody a rental car they have to have some place to park it especially if they have to turn it in at 5:00 AM the next morning. This hotel was the address in Dublin. They were shocked that we even had our own vehicle'cause hardly anybody who goes to that hotel has one they either take a train a taxi an Uber or something. Otherwise the tour was 100%

February 9, 2026
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Reply from Great Value Vacations

Dear Valued Customer,

Thank you for sharing your detailed feedback. We’re glad to hear that most of your hotels and tours met your expectations. We apologize for the inconvenience you experienced with the Galloway tour booking and the parking situation at the Dublin hotel. We understand how important it is to have secure parking, especially when returning a rental car early in the morning. We appreciate you bringing these issues to our attention and have shared your comments with our team.

Best Regards,
Great Value Vacations

Rated 4 out of 5 stars

Be prepared for 2am hotel pick up’s

The 3 middle of the night pick up times in a 7 day trip was brutal and not timely to explore the city

January 31, 2026
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Reply from Great Value Vacations

Dear Valued Customer,

Thank you for sharing your feedback with us. We understand that the early pick-up times during your trip were challenging and impacted your ability to explore the city. We appreciate your comments and have shared them with our team.

Best Regards,
Great Value Vacations

Rated 3 out of 5 stars

Decent Value but poor customer service

We had difficulty getting to our destination because of the winter weather in the entire eastern half of the country so we lost 2 days of our vacation. We tried to change our dates and also to get credit for the unused hotel stays. We could not get anything refunded. Also, when we arrived at the hotel, we were told our reservation was cancelled even though we had emailed the hotel directly to tell them we would be late because of cancelled flights. Then the hotel told us we had only paid for one room, not two. Finally, we got everything straightened out. It was not how we wanted to start an already stressful beginning to our vacation. The resort was an all-inclusive. The food was excellent (except for one restaurant.) The liquor quality was sub-par at all bars except one which we finally found on our last full day there. GVV still won't do anything about our lost time and money for the entire vacation. I guess that is how they can offer good deals so be careful when you book with them.

January 27, 2026
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Reply from Great Value Vacations

Virginia: Thanks for your feedback which we have also shared with our team for their information.

We agree that weather delays are frustrating and stressful but appreciate your understanding that it would be unreasonable to expect Great Value Vacations to refund for losses that are not within our control. Your land services were booked and prepaid so we are not able to secure any refunds. Perhaps you purchased travel insurance to protect you against these types of situations? If so, please reach out to your travel insurance company to begin a claim.

Again, thank you for your feedback.

Regards: Great Value Vacations

Rated 5 out of 5 stars

Entire trip

The selection of the sites we visited, our guide, the comfort of the bus, and the hotels were all excellent.

January 31, 2026
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Reply from Great Value Vacations

Dear Valued Customer,

Thank you for your kind words about the sites, guide, bus comfort, and hotels. We appreciate the feedback and have shared it with our team.

Best Regards,
Great Value Vacations

Rated 4 out of 5 stars

Get the insurance

Get the insurance! You cannot change anything unless you bought their insurance. Otherwise, the trip was exactly as stated. I had a great time in Iceland.

February 8, 2026
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Reply from Great Value Vacations

J Pierce: Thanks for your review.

To clarify, we don't sell 'insurance', we sell a 'Travel Protection Plan' that provides cancellation coverage. The terms are shown during the booking flow on our website.

That aside, we are thrilled that you had an enjoyable trip!

Best regards: Great Value Vacations

Rated 5 out of 5 stars

The Perfect long weekend.

The Timing and flight are perfect for the long get away weekend !

February 1, 2026
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Reply from Great Value Vacations

Lisa: Thanks for your review!

We look forward to assisting you with future trips!

Best regards: Great Value Vacations

Rated 3 out of 5 stars

Everything was good until the last…

Everything was good until the last morning when we awoke to a message from SAS airlines that flight 1 of 2 home was cancelled. I sent an email to the GVV emergency contact as the phone stated they were closed. It took 3 hours for a reply, after SAS had already rebooked us on united airlines! A faster response system is needed!

February 7, 2026
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Reply from Great Value Vacations

Nancy: Thank you for your feedback which we have shared with our team for their information.

We apologize for the delay with our response. At that time, your ticket was within the airline's control and we would not have been able to make any changes unfortunately.

Again, thank you for your feedback.

Best regards: Great Value Vacations

Rated 5 out of 5 stars

Great tour package for Central European countries

Great tour package , we thoroughly enjoyed each and every hotel location & stay, destination and the train and flight arrangements were perfect.
We will chose Great value vacations in our future travels .
One thing I would like to mention is the the last hotel we stayed at in Prague , charged us a city tax for the two nights of stay which was not expected of.
Otherwise a ⭐️⭐️⭐️⭐️⭐️ tour !!!

February 7, 2026
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Reply from Great Value Vacations

Dear Valued Customer,

Thank you for your wonderful review! We are delighted to hear that you thoroughly enjoyed the hotels, destinations, and travel arrangements on your tour. We appreciate your feedback regarding the city tax in Prague and have shared it with our team. We look forward to assisting you with your future travels.

Best Regards,
Great Value Vacations

Rated 5 out of 5 stars

Tuscany beautiful anytime of year

We took the 8 night vacation to Tuscany! We stayed in an apartment on the grounds of Castle Montegufoni. It’s January so off season but the views are beautiful nonetheless. We had a rental car included so we drove to Florence, Siena, Pizza, Lucca, La Spezia and Genova. We had a wonderful trip.

January 31, 2026
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Reply from Great Value Vacations

Dear Valued Customer,

Thank you for sharing your wonderful experience on the 8-night Tuscany vacation. We're delighted to hear you enjoyed the beautiful views and the flexibility of having a rental car to explore such amazing destinations. We appreciate your feedback and have shared it with our team.

Best Regards,
Great Value Vacations

Rated 4 out of 5 stars

Fun trip

Everything was great and planned out with no surprises. We ended up booking our own hotels and paying out of pocket in Florence and Rome since the package hotels were so far from the train station and major attractions. I was especially surprised to find the hotels in our package, which were further, were only about 20 Euros cheaper that the ones we got right by the train station, i wish that had been planned a little better.

February 7, 2026
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Reply from Great Value Vacations

Dear Valued Customer,

Thank you for sharing your experience with us. We are glad to hear that everything was great and well planned overall. We appreciate your feedback regarding the hotel locations and pricing, and have shared it with our team.

Best Regards,
Great Value Vacations

Rated 4 out of 5 stars

Overall a great time

Overall This was a really good deal and we had a great time. While looking at the website for great value I had a little trouble with upfront pricing on the calendar, but calling customer service resolved it and I was able to book over the phone with a very helpful agent. My only advice to others is to note The flight was the bare minimum and bags were not included, which was a little challenging, nor was transportation to the resort or any complimentary breakfast at the Outrigger. PS- the “manta Ray experience” advertised on the brochure is actually not included as implied either it is an extra 200pp. When I asked why it was listed in the brochure the receptionist told me very condescendingly that meant there were posters in the wall downstairs we could look at (!!) there were lots of extras to buy, the deal is for the bare minimum flight and resort only- but at the end of the day this was a cheap way to make a family Hawaiian vacation happen and it was beautiful. I will say the pool at the Outrigger is amazing and that was included.

February 6, 2026
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Reply from Great Value Vacations

Dear Valued Customer,

Thank you for sharing your experience with us. We are glad to hear you had a great time and found the deal to be a good value for your family vacation. We appreciate your feedback regarding the pricing, flight inclusions, and the extras at the resort. We have shared your comments with our team to ensure clarity for future travelers. It’s wonderful to know you enjoyed the beautiful setting and the pool at the Outrigger.

Best Regards,
Great Value Vacations

Rated 5 out of 5 stars
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Reply from Great Value Vacations

Dear Valued Customer,

Thank you for sharing your wonderful vacation experience with us! We are delighted to hear that you had a great time. We appreciate your feedback and have shared it with our team.

Best Regards,
Great Value Vacations

Rated 3 out of 5 stars

I did not like that at the end of my…

I did not like that at the end of my stay I had to pay hotel taxes for each day I stayed at the hotel. I should have been told upfront. Also, breakfast was not included in the deal. I had to pay for breakfast every day. I wish all these weee explained to me from the beginning.

February 5, 2026
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Reply from Great Value Vacations

Everette: Thanks for your valuable feedback.

We do disclose the inclusions for each of our vacation packages on our website as well as the vouchers. We apologize for any confusion in this regard.

Regards: Great Value Vacations

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