Greenmango ApS Reviews 179

TrustScore 2.5 out of 5

2.6

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Company details

  1. Take Away Service

Information provided by various external sources

Thai Restaurant og Take Away


Contact info

2.6

Poor

TrustScore 2.5 out of 5

179 reviews

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Replied to 37% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Took over an hour to deliver from less…

Took over an hour to deliver from less than 3k. Food was awful.. Beef horrid. Added extra duck for e3 which was shrunken and tasteless.. Grey meat in a nasty broth with very little others.. Like veg etc.. Used to be gorgeous but now just yuk

September 24, 2024
Unprompted review
Rated 1 out of 5 stars

Worst customer service

Sunday a week ago a friend and I ordered food from their website. Here our order was set to arrive at 19.20. At 19.25 are food had not arrived yet, so I called the restaurant and asked if our food was on its way. Here I was asked where we ordered, where I replied over their website. Here the employee kept stating that it was impossible to order online via their website.(it is not impossible and it is still impossible to this day). After this back and forth interaction another employee told us that it was a mistake and they will make us some new dishes and send them to us. We said okay and waited. After waiting an hour! We called again, and asked where are food was and they replied bluntly that our food was not on the way, and that it was my responsibility to get my money back by contacting their supplier. After again some cold and care-less back and forth I gave them my email where they would send information on how to get my money back. That email never came and I sent them an email the day after and have not got a reply from them. Completely and utterly care-less and unhearpdetly service. Now it was around 21 o’clock and we had no dinner and quite baffled with what just had happened. All of this happened because of the possibility to order online via their website, which you still can to this day! As a customer you feel unprioritized and forgotten, completely unacceptable. And not a single apology or admission of a faulty system. Order with caution and have a backup!

April 14, 2023
Unprompted review
Rated 1 out of 5 stars

Vegans beware - NOT vegan.

Vegans beware: We've been ordering yellow curry w tofu from Green Mango for several years (Gentofte or Søborg), specifying VEGAN and they've always said no problem - and when we picked up the food whenever we asked, they re-confirmed that it's vegan. Tonight we ordered from Søborg, and they called to tell us that there is chicken powder in the curry sauce, that there has always been chicken powder in the sauce and that there's no way they can make it vegetarian, let alone vegan. Don't even know what to say, or how to react to something like this. At least they were honest this time. 4 stars for honesty, 1 star for lying to us for years and selling dish with meat as vegan.

November 14, 2021
Unprompted review
Rated 5 out of 5 stars

Delicious food in Brønshøj

Delicious food in Brønshøj, friendly and nice personal. The curries are amazing, although I order only the vegetable ones, I can recommend to any vegetarian/vegan to go there and try the curry.

August 8, 2021
Unprompted review
Rated 1 out of 5 stars

last friday was The worse of all..They…

last friday was The worse of all..They lost my order and We waited 40 min for 1 dish...nr 9..noodles With beef...only to find out that ..it was 8 pics a beef in a all dish...
The place make way many mistakes all The time..I had Wrong dishes deliver, many times...open container, missing stuff and so on..some of The stuff are incredibly rude...they forget that We are the customer and without us...a business doesn't last...
they focus so Much on selling as much as possible and let The quality of The food go down big time...a real Shame that The owner doesn't do anything to Change that...

November 3, 2019
Unprompted review
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