Grip500.ie Reviews 669

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the company for its competitive pricing and efficient service. Many consumers highlight the seamless process, from the well-designed and easy-to-use website to the partnerships with local tire fitters. People appreciate the speed of delivery and the overall value for money. However, some consumers have expressed concerns regarding delivery times, with a few reporting delays. There are also some mixed opinions about the products received and the order process, with a few people reporting issues such as receiving tires manufactured longer than expected before the delivery date.

Based on these reviews

Rated 4 out of 5 stars

This website was easy to use. I found what I was looking for with no problems. The prices are very reasonable with free shipping. The only downfall was it took two weeks for the tyres to arrive. I do... See more

Rated 4 out of 5 stars

Great service good tyres only down was tracking number never worked or told me how far away they were

Rated 4 out of 5 stars

Following my recent purchase, I have observed improvements in the company's overall service delivery. The process of locating the required tires and placing the order was streamlined, and the pricing... See more

Rated 5 out of 5 stars

I love the website, so transparent with every single option for tyres available. All pricing is displayed and the partnerships with local tyre fitters makes everything seamless. Fantastic value for t... See more

Rated 5 out of 5 stars

​"Five stars for the team here. Picked up some new alloys for the i40 and the fitment is spot on. I was really impressed with how professional the service was and how quickly they handled th... See more

Rated 5 out of 5 stars

Grip500 did exactly what they committed. Great price and fast delivery. No messing. Exactly what the customer wants.

Rated 5 out of 5 stars

Cheaper than any other I could find delivery was fast enough, tyres are bog standard Chineseium not going to be doing any heavy driving with them just to pass the test and flogg car.

Rated 5 out of 5 stars

The wheel arrived within the the shipping time you said and the wheels are very nice no complaints with quality and finish there just what I ordered and they were the best price /value in the market v... See more

Rated 5 out of 5 stars

Tyre I ordered came perfect condition and wrapped in plastic. Highly recommend them and I will definitely be buying from there website in the future.

Rated 3 out of 5 stars

On a positive note, the tyres were competitively priced. However it took 11 days from my order to receive the goods. Even accounting for the Christmas period, I believe this was excessive. Most res... See more

Company replied

Rated 5 out of 5 stars

Tyres were perfect even better than I taught they would be definitely be buys my tyres from you again

Rated 5 out of 5 stars

I have being buying my tyres from Grip500 for the last 7 years now & it's a fantastic service & fast delivery would recommend this business to all

Rated 5 out of 5 stars

The best price I could find, great service and I got a very fresh set of motorcycle tyres (less than 4 months old).

Rated 5 out of 5 stars

The site was very well designed and easy to use, the price was great and I received my tyres within a week. Would recommend them to anyone.

Rated 3 out of 5 stars

Irish domain, registered dontaskmewhere,tyre came from Poland. This should be clearly stated on the web site. They are misleading customers. For that reason I will not use them any more.

Rated 5 out of 5 stars

Excellent service at a very competitive rate. Delivery was on time. I highly recommend this supplier. Five stars!

Rated 1 out of 5 stars

I ordered two Michelin tyres on 10 December 2025. Despite the delivery address on the original order being 100% correct, Grip500 failed to deliver the goods. After five weeks of chasing suppo... See more

Company replied

Rated 1 out of 5 stars

Nearly 3 year old tyres sold as “new” I bought tyres expecting new stock but received tyres manufactured almost three years earlier. The manufacturing date was not clearly disclosed at purchase. Cu... See more

Company replied

Rated 1 out of 5 stars

Extremely disappointed with the level of service , Placed a order on Friday the 5th of December , goods arrived in Ireland on the 14th December via GLS , its now the 20th of December and still... See more

Company replied

Rated 1 out of 5 stars

Unfortunately I have had a very poor experience with this company. I ordered and paid for 2 tyres on December 2. A few days later one tyre was delivered. As this was no good I cancelled the ord... See more

Company replied

Rated 1 out of 5 stars

I have ordered 2 tyres 6 of may. I havent received any tracking number or anything. Paid for the tyre now i am looking at 13 of may still havent received anything. I am trying to contact them for the... See more

Rated 1 out of 5 stars

Around 8 October I purchased online continental eco contact 6 for my Duster. After 10 days I got in touch with seller and ask them to give me update on my purchase. Unfortunately they didn't and took... See more

Company replied

Rated 1 out of 5 stars

Ordered tyres waited over week before received, DPD dumped tyres no knock to door or ring a bell, the was just tyres nothing else, no docket or anything else, tyres are from 2018 over 7 years old! T... See more

Company replied

Rated 1 out of 5 stars

Avoid Grip500.ie – Ongoing Customer Support Nightmare I’ve had a dismal experience with Grip500.ie and feel compelled to warn others of the risks of ordering from this company. I placed an or... See more

Rated 1 out of 5 stars

I ordered on 2 December, Delivery was supposed to take a few days but it took a 6 days before I even got tracking information, and then is took another 9 days for the first package containing... See more

Company replied

Rated 2 out of 5 stars

One tier was significantly older then the other, and it was showing signs of poor storage. It was difficult to track parcel and predict delivery.

Rated 1 out of 5 stars

Subject: Warning: Poor Customer Support and Unresolved Return Issues with Grip500 I wanted to share my unfortunate experience with Grip500 to help other customers make informed decisions.... See more

Company replied

Rated 5 out of 5 stars

Cheapest price i seen and was not disappointed with the tires . And fast delivery . Great company will deal with them.again

Rated 5 out of 5 stars

Rowan Tyres (mobile fitting service) was excellent. Great service. Absolutely wont be going anywhere else in future

Rated 4 out of 5 stars

Big choice of premium tires fast delivery will definitely order it again

Rated 2 out of 5 stars

Tyres are 3 yrs old. I didn’t realise this until a few days after delivery.

Company replied

Rated 5 out of 5 stars

Great company to deal with fast and efficient service A *****

Rated 5 out of 5 stars

Great set of tires firehawk sport for my w204! Loads of grip and noise reduction 5⭐️

Rated 5 out of 5 stars

Tyres were top of the range and delivered to my Door and very reasonable priced. Thanks again and i will be back for more.

Rated 5 out of 5 stars

Great price. Fast shipping and timely delivery. Highly recommended.

Rated 5 out of 5 stars

Quick delivery, great value, great transparent website and good fitting partners.


Company details

  1. Tire Shop

Written by the company

The teams at GRIP500 are fully committed to your satisfaction. Behind our website, dedicated professionals work with diligence and energy to provide you with optimal service. Whether it's commercial support, after-sales service, accounting, payment systems, logistics, IT services, marketing, or management, each employee aims for one goal: YOUR SATISFACTION. We are delighted to see that our site receives recommendations from our customers, and that their loyalty is a testament to our success.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

669 reviews

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Rated 5 out of 5 stars

​"Five stars for the team here

​"Five stars for the team here.

Picked up some new alloys for the i40 and the fitment is spot on.

I was really impressed with how professional the service was and how quickly they handled the delivery.

Thank you very much

February 2, 2026
Rated 1 out of 5 stars

100% Correct Address - Failed Delivery - Unlawful €15 Penalty

I ordered two Michelin tyres on 10 December 2025. Despite the delivery address on the original order being 100% correct, Grip500 failed to deliver the goods.

After five weeks of chasing support, they finally admitted delivery was "impossible" but then issued a partial refund, withholding a €15 "penalty" fee.

Under EU Consumer Law, I am entitled to a full refund for non-delivery within 30 days. Charging a customer a penalty for the merchant's own logistics failure is a breach of consumer rights.

Their support is slow, unhelpful, and they clearly hope customers won't notice or fight back against these small "penalties." I have now had to escalate this to a Revolut Chargeback and the CCPC.

Avoid this company. They are happy to take your money but will try to keep a "fee" when they fail to do their job.

January 20, 2026
Unprompted review
Grip500.ie logo

Reply from Grip500.ie

Thank you for your detailed feedback. We’re truly sorry for the delivery failure and the delays you experienced. We understand how frustrating it can be to wait for a resolution. Our after-sales team is already aware of your case and is prioritizing its review to address your concerns regarding the delivery and the associated fee. Please be assured that we take all customer feedback seriously, and we’re working to improve our processes. If you have not yet been in direct contact with our support team via a ticket, we invite you to do so so that we can continue investigating your issue together. Thank you for your patience.

Rated 1 out of 5 stars

Nearly 3 year old tyres sold as “new”

Nearly 3 year old tyres sold as “new”
I bought tyres expecting new stock but received tyres manufactured almost three years earlier. The manufacturing date was not clearly disclosed at purchase.
Customer service dismissed my concern, stating there is no legal restriction and calling the 36 month limit just an “industry guideline.” This ignores what customers reasonably expect when buying new tyres.
Very disappointed with both the product and the response. I would not recommend this company.

December 29, 2025
Unprompted review
Grip500.ie logo

Reply from Grip500.ie

Thank you for sharing your feedback. We're sorry to hear about your disappointment regarding the tyre manufacturing date information. Our website clearly indicates whether a tyre has a DOT older than 36 months—this helps buyers make an informed choice. However, if the manufacturing date wasn't sufficiently clear at the time of purchase, we understand your concern.

We’d like to investigate this further. If you haven’t already done so, please open a service ticket with our after-sales team so that we can review your order details and prioritize your claim. Your satisfaction is important to us, and we appreciate your input as we continue to improve our service.

Rated 3 out of 5 stars

Good price, slow delivery

On a positive note, the tyres were competitively priced. However it took 11 days from my order to receive the goods. Even accounting for the Christmas period, I believe this was excessive. Most responses to my questions as to when I may receive tge tyres appeared to be standard
Good price, sliw delivery and never really answered the query.

December 28, 2025
Grip500.ie logo

Reply from Grip500.ie

Thank you for taking the time to share your feedback. We’re pleased you found our prices competitive, but we’re sorry that the delivery took longer than expected and that your query wasn’t fully addressed. Our delivery times can vary, especially during busy seasonal periods, and we understand this isn’t ideal.

To help us resolve your concerns promptly, please open a ticket with our service after-sales team if you haven’t done so already. They will be able to look into your order details and provide a more precise update.

We appreciate your patience and hope to improve your experience.

Rated 5 out of 5 stars

Excellent service!

Excellent service at a very competitive rate.
Delivery was on time.

I highly recommend this supplier. Five stars!

December 25, 2025
Rated 1 out of 5 stars

Extremely disappointed with the level…

Extremely disappointed with the level of service ,
Placed a order on Friday the 5th of December , goods arrived in Ireland on the 14th December via GLS , its now the 20th of December and still no tires.
Don't waste your time on the WhatsApp as its AI and you only get a response to say they have created a ticket , At this stage I must have more tickets than the lotto. !
I have contacted Grip500 3 times and no response via my account.
Contacted GLS by email , GLS sent reply saying they are very busy and to expect delays. When you try to phone customer care they just knock you off after voice mail saying they are busy and try again later.

At the end of the day I purchased from Grip500 and its their responsibility to get the goods delivered.
What I don't understand is the goods are in Dublin since 14 and delivery is Dublin.

December 5, 2025
Unprompted review
Grip500.ie logo

Reply from Grip500.ie

Thank you for your feedback. We sincerely apologize for the delays and the communication issues you've experienced. We can see that a ticket regarding your case is already open, and please be assured that your request is being prioritized internally so that we can resolve this matter quickly. Our after-sales team is currently following up with GLS to clarify the situation with your delivery in Dublin. We appreciate your patience and understanding, and we remain committed to sorting this out for you as swiftly as possible.

Rated 1 out of 5 stars

Slow Delivery, missing goods, dumb AI, awful communications.

I ordered on 2 December, Delivery was supposed to take a few days but it took a 6 days before I even got tracking information, and then is took another 9 days for the first package containing 2 tyres to arrive. The other package disappeared on GLS website.

GLS don't answer their phones and Grip500.ie don't even have a phone number. Their WhatsApp is an AI which refuses to escalate to a human. There's no option to interact with a human, and their response time is next day at best.

So after more than 2 weeks I've received half the order which I've fully paid for, and I can't get a human or even a machine response to tell me where the other half of my order is, or whether I'll receive it at all.

If they'd actually delivered my complete order they would have had a customer for life as the price is good for the quality. But the price is irrelevant when the goods aren't delivered.

—edit 19/12/2025 in response to the AI response below. I already had a ticket open in relation to the missing package, and they had already (before the AI posted the response below) responded to my complaint asking for photos of the goods delivered in their original packaging along with a photo with the carriers label. The AI asked me to send a photo of the thing which never arrived....

December 2, 2025
Unprompted review
Grip500.ie logo

Reply from Grip500.ie

Hello, we’re truly sorry for your experience. We understand your frustration with the delayed delivery and the missing package. To help us resolve your issue as quickly as possible, please open a support ticket through your protected customer area on our website. Our service team will then be able to investigate your order details urgently and provide you with updates. We appreciate your patience and look forward to assisting you.

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