This website was easy to use. I found what I was looking for with no problems. The prices are very reasonable with free shipping. The only downfall was it took two weeks for the tyres to arrive. I do... See more
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The teams at GRIP500 are fully committed to your satisfaction. Behind our website, dedicated professionals work with diligence and energy to provide you with optimal service. Whether it's commercial support, after-sales service, accounting, payment systems, logistics, IT services, marketing, or management, each employee aims for one goal: YOUR SATISFACTION. We are delighted to see that our site receives recommendations from our customers, and that their loyalty is a testament to our success.
Contact info
Ireland
- cm@grip500.com
- grip500.ie
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Grip500 meets commitments
Grip500 did exactly what they committed. Great price and fast delivery. No messing. Exactly what the customer wants.
"Five stars for the team here
"Five stars for the team here.
Picked up some new alloys for the i40 and the fitment is spot on.
I was really impressed with how professional the service was and how quickly they handled the delivery.
Thank you very much
May use AI-assist with repliesRead more
100% Correct Address - Failed Delivery - Unlawful €15 Penalty
I ordered two Michelin tyres on 10 December 2025. Despite the delivery address on the original order being 100% correct, Grip500 failed to deliver the goods.
After five weeks of chasing support, they finally admitted delivery was "impossible" but then issued a partial refund, withholding a €15 "penalty" fee.
Under EU Consumer Law, I am entitled to a full refund for non-delivery within 30 days. Charging a customer a penalty for the merchant's own logistics failure is a breach of consumer rights.
Their support is slow, unhelpful, and they clearly hope customers won't notice or fight back against these small "penalties." I have now had to escalate this to a Revolut Chargeback and the CCPC.
Avoid this company. They are happy to take your money but will try to keep a "fee" when they fail to do their job.

Reply from Grip500.ie
Great prices
Great prices . Easy to order from. Fast delivery. Would definitely recommend
Product was perfect
Product was perfect. Delivery was fast and the price was ok. I'll buy again.
Nearly 3 year old tyres sold as “new”
Nearly 3 year old tyres sold as “new”
I bought tyres expecting new stock but received tyres manufactured almost three years earlier. The manufacturing date was not clearly disclosed at purchase.
Customer service dismissed my concern, stating there is no legal restriction and calling the 36 month limit just an “industry guideline.” This ignores what customers reasonably expect when buying new tyres.
Very disappointed with both the product and the response. I would not recommend this company.

Reply from Grip500.ie
Great company to deal with fast and…
Great company to deal with fast and efficient service A *****
Good price, slow delivery
On a positive note, the tyres were competitively priced. However it took 11 days from my order to receive the goods. Even accounting for the Christmas period, I believe this was excessive. Most responses to my questions as to when I may receive tge tyres appeared to be standard
Good price, sliw delivery and never really answered the query.

Reply from Grip500.ie
Excellent service!
Excellent service at a very competitive rate.
Delivery was on time.
I highly recommend this supplier. Five stars!
Extremely disappointed with the level…
Extremely disappointed with the level of service ,
Placed a order on Friday the 5th of December , goods arrived in Ireland on the 14th December via GLS , its now the 20th of December and still no tires.
Don't waste your time on the WhatsApp as its AI and you only get a response to say they have created a ticket , At this stage I must have more tickets than the lotto. !
I have contacted Grip500 3 times and no response via my account.
Contacted GLS by email , GLS sent reply saying they are very busy and to expect delays. When you try to phone customer care they just knock you off after voice mail saying they are busy and try again later.
At the end of the day I purchased from Grip500 and its their responsibility to get the goods delivered.
What I don't understand is the goods are in Dublin since 14 and delivery is Dublin.

Reply from Grip500.ie
Slow Delivery, missing goods, dumb AI, awful communications.
I ordered on 2 December, Delivery was supposed to take a few days but it took a 6 days before I even got tracking information, and then is took another 9 days for the first package containing 2 tyres to arrive. The other package disappeared on GLS website.
GLS don't answer their phones and Grip500.ie don't even have a phone number. Their WhatsApp is an AI which refuses to escalate to a human. There's no option to interact with a human, and their response time is next day at best.
So after more than 2 weeks I've received half the order which I've fully paid for, and I can't get a human or even a machine response to tell me where the other half of my order is, or whether I'll receive it at all.
If they'd actually delivered my complete order they would have had a customer for life as the price is good for the quality. But the price is irrelevant when the goods aren't delivered.
—edit 19/12/2025 in response to the AI response below. I already had a ticket open in relation to the missing package, and they had already (before the AI posted the response below) responded to my complaint asking for photos of the goods delivered in their original packaging along with a photo with the carriers label. The AI asked me to send a photo of the thing which never arrived....

Reply from Grip500.ie
Tyres were top of the range and…
Tyres were top of the range and delivered to my Door
and very reasonable priced.
Thanks again and i will be back for more.
Fast delivery and excellent service and…
Fast delivery and excellent service and good value for money
I am very satisfied with the purchase
I am very satisfied with the purchase, delivered within 5 days. very wonderful Thank you.
Rowan Tyres was excellent
Rowan Tyres (mobile fitting service) was excellent. Great service. Absolutely wont be going anywhere else in future
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