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Rated 5 out of 5 stars

I’ve used Hellamaid twice now for regular cleaning and both visits were solid. The cleaners were polite, careful with my belongings, and paid attention to details in the kitchen and bathroom. Customer... See more

Rated 5 out of 5 stars

We booked Hellamaid in Toronto for a standard clean before a busy work week. Walking into a fresh, tidy home felt amazing. Hannah and Lisa were polite, efficient, and didn’t miss the small details. Wo... See more

Company replied

Rated 5 out of 5 stars

We recently renovated our rental property in Ottawa, we booked Hellamaid for a deep cleaning when we were done. Ligia and Jennifer tackled every corner of the 4 bedroom property and made the place BRA... See more

Company replied

Rated 5 out of 5 stars

We had family visiting and needed a deep cleaning of our Vancouver apartment. Sarah and Carmella left our kitchen spotless and made the bathrooms look brand new. It took a lot of stress off hosting. W... See more

Company replied

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Company details

  1. House Cleaning Service

Written by the company

Hellamaid is a top-rated house cleaning service in Canada, committed to making your home sparkle with convenience and peace of mind. With our easy online booking system and transparent, instant pricing, scheduling a cleaning has never been simpler. Our team of professional cleaners is friendly, fully insured, bonded, and undergoes thorough police background checks for your safety and comfort. Whether you need a one-time clean, regular upkeep, or a specialized service, Hellamaid is here to deliver quality you can trust. Experience the difference of a reliable, customer-focused cleaning service tailored to your needs.


Contact info


4.5

Excellent

TrustScore 4.5 out of 5

30 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Reliable and professional cleaners

This was my second time using HellaMaid in Toronto and it didn’t disappoint. The cleaners arrived on time, completed everything efficiently, and left the place looking fresh and clean. Communication was clear, and booking online was quick and easy.

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience overall

I’ve used Hellamaid twice now for regular cleaning and both visits were solid. The cleaners were polite, careful with my belongings, and paid attention to details in the kitchen and bathroom. Customer support was responsive and helpful too.

January 3, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing first impression

I booked HellaMaid in Toronto for a deep clean before guests arrived and was really impressed. The team was punctual, polite, and thorough. Kitchens and bathrooms looked spotless, and they even organized small details I didn’t think to ask for.

January 3, 2026
Unprompted review
Rated 5 out of 5 stars

Booked a one-time deep clean for my…

Booked a one-time deep clean for my Guelph apartment and was genuinely impressed. The team arrived on time, worked efficiently, and left everything spotless. Booking online was simple and transparent. Great option if you want hassle-free, professional cleaning.

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful experience for our parents’ home.

My partner and I contacted Hellamaid to clean my father’s residence in Toronto (Etobicoke area), and the whole experience was fantastic. Aisha and Camille were gentle, thorough, and extremely respectful of my dad. The home felt fresh and well cared for. Definitely recommend to anyone looking to take care of their older parents.

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

Reliable bi-weekly cleaning

We’ve been using Hellamaid in Calgary for bi-weekly cleanings and it’s been great. The consistency is what we appreciate most. The cleaners are friendly and always leave the house feeling refreshed.

November 23, 2025
Unprompted review
Rated 1 out of 5 stars

Be Aware

The issue has already been resolved by Hellamaid in the form of a full refund, but I feel it's important for other potential customers to be aware.
We paid a stupid amount to have our house cleaned before a move. The results were pitiful at best. The company offered a partial refund or a re-"clean". We asked for a partial refund.
And then we asked again a week later.
And then again a week later.
And then we posted a negative review and the company suddenly replied to our emails offering a *full* refund if we removed that review.
So we are finally back where we started after (what felt like) months of back and forth with this company as they 1. didn't provide the service they promised and then 2. continually tried to avoid taking responsibility for that.
Anyway, as I said I just feel like it's important for others to be informed because people have a lot more important things to do than deal with this kind of BS.

October 26, 2025
Unprompted review
Hellamaid logo

Reply from Hellamaid

Hello,

Thank you for sharing your feedback. We take concerns like this seriously.

After reviewing our system, we cannot locate a booking that matches the name and situation described in your review.

Our records do show that when a concern is reported, we proactively offer either a re-clean or a refund and resolve matters quickly, which in this case shows a full refund was issued.

We would genuinely like to investigate this further. Please contact us directly so we can look into this properly:

📧 [email protected]

📞 1-888-477-6243

Please include your booking name, address, or invoice number so we can assist you.

We stand by our work and our fairness, and we’re always open to resolving real issues professionally and transparently.

Hellamaid Support Team

Rated 5 out of 5 stars

We booked Hellamaid in Calgary before…

We booked Hellamaid in Calgary before family came to stay. The team worked quickly and were very respectful of our space. The home felt fresh and ready for guests. Really happy with the result.

November 16, 2025
Unprompted review
Hellamaid logo

Reply from Hellamaid

Thank you for your kind review Emily! We’re so happy to hear you were happy with our cleaning service in Calgary. Our professional cleaning team always aims to make homes feel fresh and stress free. We look forward to helping you again soon! - Hellamaid 💛

Rated 5 out of 5 stars

Such a relief to come home to clean.

We booked Hellamaid in Toronto for a standard clean before a busy work week. Walking into a fresh, tidy home felt amazing. Hannah and Lisa were polite, efficient, and didn’t miss the small details. Would definitely recommend.

November 4, 2025
Unprompted review
Hellamaid logo

Reply from Hellamaid

Thank you for your kind review Judith! We’re so happy to hear you were happy with our cleaning service in Toronto. Our professional cleaning team always aims to make homes feel fresh and stress free. We look forward to helping you again soon! - Hellamaid 💛

Rated 5 out of 5 stars

Shanon did a fantastic job with our

Shanon did a fantastic job with our condo clean in Toronto. I work from home and she was very respectful while I took calls. Floors and surfaces looked incredible. Already scheduled my next clean!

November 16, 2025
Unprompted review
Hellamaid logo

Reply from Hellamaid

Thank you for your kind review Jasper! We’re so happy to hear you were happy with our cleaning service in Toronto. Our professional cleaning team always aims to make homes feel fresh and stress free. We look forward to helping you again soon! - Hellamaid 💛

Rated 5 out of 5 stars

We booked Hellamaid in Edmonton for our

We booked Hellamaid in Edmonton for our 3 bedroom, 2 bath home. Ligia was super friendly with our cat and did a great job detailing the bathroom and kitchen. Really happy with the results!

October 29, 2025
Unprompted review
Hellamaid logo

Reply from Hellamaid

Thank you for your kind review Miller! We’re so happy to hear you were happy with your cleaning service in Edmonton. Our professional cleaning team always aims to make homes feel fresh and stress free. We look forward to helping you again soon! - Hellamaid 💛

Rated 5 out of 5 stars

. It’s a treat to come home to this level of cleanliness!

Hellamaid cleaned our Calgary home and did a fantastic job. Nikki and Debbie made every room shine, and they were so cheerful while working. It’s a treat to come home to this level of cleanliness!

November 5, 2025
Unprompted review
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Reply from Hellamaid

Thank you for your kind review Thorsten! We’re so happy to hear you were happy with your cleaning service in Calgary. Our professional cleaning team always aims to make homes feel fresh and stress free. We look forward to helping you again soon! - Hellamaid 💛

Rated 5 out of 5 stars

Renovation mess… gone!

We recently renovated our rental property in Ottawa, we booked Hellamaid for a deep cleaning when we were done. Ligia and Jennifer tackled every corner of the 4 bedroom property and made the place BRAND NEW! Professional and seriously hardworking. Five stars well deserved.

October 27, 2025
Unprompted review
Hellamaid logo

Reply from Hellamaid

Thank you for your kind review Kevin! We’re so happy to hear you were happy with your deep cleaning service in Ottawa. Our professional cleaning team always aims to make homes feel fresh and stress free. We look forward to helping you again soon! - Hellamaid 💛

Rated 5 out of 5 stars

oronto and Hellamaid delivered.

I needed help with a standard clean of my condo in Toronto and Hellamaid delivered. Sarah was so detail-oriented and cleaned areas I didn’t even think about. The place feels fresh again!

November 4, 2025
Unprompted review
Hellamaid logo

Reply from Hellamaid

Thank you for your kind review Jordan! We’re so happy to hear you were happy with your condo cleaning service in Toronto. Our professional cleaning team always aims to make homes feel fresh and stress free. We look forward to helping you again soon! - Hellamaid 💛

Rated 5 out of 5 stars

We just moved into a place in Calgary

We just moved into a place in Calgary and wanted a proper deep clean. Esther showed up on time and scrubbed everything from the oven to the baseboards. Walking into a clean home made moving day a hundred times better. Thank you, Hellamaid!

August 21, 2025
Unprompted review
Hellamaid logo

Reply from Hellamaid

Thank you for your kind review Marcellus! We’re so happy to hear you were happy with your deep cleaning service in Calgary. Our professional cleaning team always aims to make homes feel fresh and stress free. We look forward to helping you again soon! - Hellamaid 💛

Rated 5 out of 5 stars

We had family visiting and needed a deep cleaning of our Vancouver apartment.

We had family visiting and needed a deep cleaning of our Vancouver apartment. Sarah and Carmella left our kitchen spotless and made the bathrooms look brand new. It took a lot of stress off hosting. We’ll definitely book again!

November 5, 2025
Unprompted review
Hellamaid logo

Reply from Hellamaid

Thank you for your kind review Delta! We’re so happy to hear you were happy with your deep cleaning service in Vancouver. Our professional cleaning team always aims to make homes feel fresh and stress free. We look forward to helping you again soon! - Hellamaid 💛

Rated 5 out of 5 stars

Great experience working with this…

Great experience working with this company, cleaners Sarah and Melinda were friendly and detailed, they were also accommodating with my open birds, highly recommend hellamaid to anyone looking to save time and keep their home staying clean, KM.

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

What a relief!

As a mom of 3, I really needed some help with the big deep cleaning stuff in my house. Hellamaid was able to book me in quickly and send a team over within a few days. The girls were lovely and did a fantastic job! We will definitely be booking again!

November 8, 2024
Unprompted review
Hellamaid logo

Reply from Hellamaid

Thank you for your amazing review, Hannah! We’re so glad we could help with the deep cleaning and make things a little easier for you as a busy mom of three.

It’s wonderful to hear that our team was not only quick to schedule but also did a fantastic job. We’re thrilled that you found the service helpful, and we can’t wait to clean for you again soon. Thank you for trusting Hellamaid! 💛 - Hellamaid

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