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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are very satisfied with the quality of the products, highlighting their effectiveness and alignment with the descriptions provided. Consumers have reported positive outcomes, such as improved skin appearance, increased hair growth, and an overall healthy glow. People with sensitive skin appreciate the products for not causing breakouts. However, some reviewers have reported issues with their orders, including delays, incorrect items, and missing products. These consumers express frustration with the order processing and customer service, noting a lack of communication regarding delays. Despite these issues, many customers are pleased with the products and express their intention to repurchase, praising the Italian quality and visible results.

Based on these reviews

Rated 4 out of 5 stars

После четырех мезо процедур у кожи появился красивый блеск.

Rated 5 out of 5 stars

This amazing product has become my all-time favorite for at-home facial care. It has made my skin look younger, firmer, and more nourished. I can’t imagine my day without HoMeSo

Company replied

Rated 5 out of 5 stars

I’ve been trying the Homeso retinol + HPR serum and honestly it’s quite amazing. I was low key scared it would burn my face off like some retinols do, but this one is actually pretty gentle. It soaks... See more

Company replied

Rated 5 out of 5 stars

I’ve been using HOMESO for six months now. Before that, I spent a long time researching and learning about the brand. I’m truly glad I finally decided to try both the at-home mesotherapy kits and thei... See more

Company replied

Rated 2 out of 5 stars

When I ordered products second time, the delivery took one month. Order was placed in August for €150 delivered in the end of September, after I opened a complaint. They never replied to my email, so... See more

Company replied

Rated 2 out of 5 stars

My impressions of Ho-me-so are mixed. The quality of their care products is really high, the products are well selected and meet the stated specifications. However, the level of service is very disa... See more

Company replied

Rated 5 out of 5 stars

I have been doing mesotherapy with this brand for a year, and the results are excellent. My special favorite is collagen. After taking collagen for 9 months, my hair has grown by 20 cm.

Company replied

Rated 5 out of 5 stars

Tried many products from Ho-Me-So especially impressed with their new releases. Great quality and results. Highly recommend! 🌿✨

Rated 5 out of 5 stars

My order arrived on time and in perfect condition. The product matches the description exactly. I’m very happy and would order again👏

Company replied

Rated 5 out of 5 stars

The best creams I have ever gifted my mom, she is now addicted to them! Amazing Italian quality, love it!

Company replied

Rated 5 out of 5 stars

Good quality products, Italian quality shows. Overall very pleasant shopping experience. Will order again, thanks

Company replied

Rated 5 out of 5 stars

HoMEso is great, it gave my skin a really pretty, healthy glow. I have really sensitive skin and this didn’t break me out at all! Would recommend:)

Company replied

Rated 5 out of 5 stars

I am very happy that I tried this product a year ago and now it is my love. Homeso is now my daily facials. I would be happy to recommend it to all my friends.

Company replied

Rated 5 out of 5 stars

Bought the therapy kit as a gift for my mom and she can't stop praising it!

Company replied


Company details

  1. Health and Beauty Shop
  2. Beauty Product Supplier
  3. Internet Shop

Written by the company

In more than 20 years of researching and creating professional skincare products, we have realized a simple truth: every person's skin is different, so there's no prescription that would fit everyone. That's why we have designed a holistic approach to skincare routine, developing innovative products that anyone can use and combine to their liking. Either you wish to improve your skin, nurture it, or halt the effects of aging, HoMEso products will help you achieve your skin goals. Professional skin care treatments may not be for everyone, as they require time and money, so we're making sure to carefully craft premium products that are easy to use, accessible, and handy for any fast-paced life situations – even traveling. HoMEso is not a skincare treatment you need an appointment for. It's the next- generation treatment that you invite in your home.


Contact info

4.1

Great

TrustScore 4 out of 5

56 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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Rated 2 out of 5 stars

You don't answer emails.

Hello, I'm very upset. I ordered mesotherapy for 107 euros. You had a special offer for 1+1, but they only delivered one package of rejuvenation treatment and that's it. I wrote an email, but there's been no response. It's outrageous.

January 17, 2026
Unprompted review
Rated 5 out of 5 stars

I am very happy that I tried this…

I am very happy that I tried this product a year ago and now it is my love. Homeso is now my daily facials. I would be happy to recommend it to all my friends.

November 20, 2025
Unprompted review
HoMEso logo

Reply from HoMEso

Dear Mrs. Irina,
Thank you so much for your kind words!

It brings us such joy to hear that HoMEso has become a part of your daily routine and that it continues to bring you satisfaction even after a year. Knowing you’d recommend us to your friends is truly the highest compliment. ❤️

Rated 5 out of 5 stars

I’ve been using HOMESO for six months…

I’ve been using HOMESO for six months now. Before that, I spent a long time researching and learning about the brand. I’m truly glad I finally decided to try both the at-home mesotherapy kits and their skincare — the creams and serums. I use them myself and recommend them to all my friends.

November 20, 2025
Unprompted review
HoMEso logo

Reply from HoMEso

Dear,

we are truly honored that you took the time to get to know HoMEso before choosing us. Hearing that you not only use our products regularly but also recommend them to your friends means the world to us. ❤️

Rated 5 out of 5 stars

Amazing results

I’ve been trying the Homeso retinol + HPR serum and honestly it’s quite amazing. I was low key scared it would burn my face off like some retinols do, but this one is actually pretty gentle. It soaks in fast and doesn’t feel heavy or oily. After a week or two I noticed my skin looking smoother, especially the little texture bumps. My skin tone looked more even too, which I wasn’t expecting. I only use it a few nights a week but it still works without making me peel like crazy.
The bottle is cute and minimal. Overall, the serum itself definitely did something. My skin just looks a bit brighter and more put together.

October 9, 2025
Unprompted review
HoMEso logo

Reply from HoMEso

Dear Mrs. Tadeja,
We absolutely loved reading your message, thank you! ❤️

It makes us so happy to hear the HoMEso is working so well for you and treating your skin gently, just as it should. Your words mean the world!

Rated 5 out of 5 stars

Amazing skincare that truly stands out

Amazing skincare that truly stands out. Best value for money!

November 20, 2025
Unprompted review
HoMEso logo

Reply from HoMEso

Dear Mrs. Maja,
Thank you so much for your lovely words! ❤️

We’re thrilled to hear that you find our skincare both amazing and your support means everything to us.

Rated 2 out of 5 stars

My impressions of Ho-me-so are mixed

My impressions of Ho-me-so are mixed. The quality of their care products is really high, the products are well selected and meet the stated specifications. However, the level of service is very disappointing. My order was put together incorrectly: a warehouse worker made a mistake in the order. After contacting customer support, the situation was not rectified — managers do not respond to messages and do not provide any feedback.

This approach indicates a low level of customer focus and inefficient order processing. Despite the high quality of the products, the overall experience of interacting with the company was unsatisfactory.

November 20, 2025
Unprompted review
HoMEso logo

Reply from HoMEso

Dear Mrs. Valentyna,
Thank you for sharing your feedback.

We are truly sorry to hear about your disappointment and would like to clarify that we did respond to your inquiry on 15/11, as soon as we received your message. In that communication, we explained that, according to our fulfillment records, your order was carefully assembled and verified as complete at the time of dispatch, with all items included in a single shipment.

Unfortunately, it appears that something may have happened during the delivery process, which is why we kindly asked you to open a claim with FedEx, a necessary step required before we can move forward with a resolution.

Please rest assured, we are fully committed to making sure you receive everything you ordered, and we already assured you of this in our prior emails. However, in situations like this, a standard procedure must be followed with the courier service to ensure proper handling and to help prevent such issues in the future.

We value your trust and your feedback, and we are doing everything we can to resolve this matter fairly and promptly.

Thank you for your understanding.

Rated 4 out of 5 stars

I am at the beginning

I am at the beginning - I used the traitment 3times - but I can see some improvent mainly in terms of quality of my skin but I am attending more :)

November 17, 2025
Unprompted review
HoMEso logo

Reply from HoMEso

Dear Mrs. Ivana,
Thank you so much for your kind words, it truly means a lot to us!

We are delighted to hear that you're already noticing improvements after just three treatments. Consistency is definitely the key, and we're confident you'll continue to see even greater results as you progress.

Wishing you a beautiful skincare journey! ❤️

Rated 2 out of 5 stars

Huge delay with delivery

When I ordered products second time, the delivery took one month. Order was placed in August for €150 delivered in the end of September, after I opened a complaint. They never replied to my email, so I reached them on Facebook in September, but they replied in the middle of October, when I already received the order. Very bad customer service.

September 21, 2025
Unprompted review
HoMEso logo

Reply from HoMEso

Dear Mrs. Arina,
Thank you for sharing your feedback, and we’re truly sorry to hear that your experience left you disappointed.

To clarify, your order was placed on 24 August, and we received your first inquiry regarding the delay on 21 September. Until that point, we had not been informed of any issue. Once we became aware of the problem, we responded to your email within a four hours and immediately contacted FedEx.

Your parcel had unfortunately been circulating within the courier’s system, and we took action promptly to resolve the issue. As a result, your package was successfully delivered just four days later, on 25 September.

We always do our best to resolve issues as quickly as possible once we are made aware of them. In your case, as soon as we learned there was a problem with the delivery, we acted immediately and resolved it within four days. However, if we are not informed, we unfortunately cannot step in or assist in time. We genuinely regret any frustration this caused.

Thank you for giving us the opportunity to address this. ❤️

Rated 5 out of 5 stars

I have been doing mesotherapy with this…

I have been doing mesotherapy with this brand for a year, and the results are excellent. My special favorite is collagen. After taking collagen for 9 months, my hair has grown by 20 cm.

August 11, 2025
HoMEso logo

Reply from HoMEso

Dear Mrs. Viktoriia,
Thank you so much for your wonderful feedback and for being a loyal part of the HoMEso family for over a year! 💖

We are absolutely delighted to hear about your excellent results! 20 cm of hair growth in 9 months is truly amazing and speaks to your dedication to self-care and consistency!

Rated 5 out of 5 stars

This amazing product has become my…

This amazing product has become my all-time favorite for at-home facial care. It has made my skin look younger, firmer, and more nourished. I can’t imagine my day without HoMeSo

August 11, 2025
Unprompted review
HoMEso logo

Reply from HoMEso

Dear Mrs. Zlata,
Thank you so much for your beautiful message! 💖

Knowing how dedicated you are to quality skincare, it means so much to us that HoMEso has earned a permanent place in your daily routine. You look absolutely radiant and now we know your secret! 😉

Rated 5 out of 5 stars

Good quality skin care

Good quality products, Italian quality shows. Overall very pleasant shopping experience. Will order again, thanks

July 25, 2025
Unprompted review
HoMEso logo

Reply from HoMEso

Dear Mrs. Vera,
Thank you so much for your kind words! 💖

We’re thrilled to hear that you enjoyed both the quality of our products and your shopping experience with us.

Rated 5 out of 5 stars

Skin feels smoother than ever

Skin feels smoother than ever. Will order it again!

August 3, 2025
Unprompted review
HoMEso logo

Reply from HoMEso

Thank you so much, Lenoooo!

We’re so happy to hear your skin feels better than ever. That smooth, healthy glow is exactly what we aim for, and it means a lot to know you’ll be coming back for more. ❤️

Rated 5 out of 5 stars

Really good

HoMEso is great, it gave my skin a really pretty, healthy glow. I have really sensitive skin and this didn’t break me out at all! Would recommend:)

August 3, 2025
Unprompted review
HoMEso logo

Reply from HoMEso

Dear Mrs. Tamara,
Thank you so much for your kind words!

We’re so glad to hear that your skin is glowing and that HoMEso worked beautifully even on sensitive skin, that’s exactly what we hope for. Your recommendation means the world to us. ❤️

Rated 5 out of 5 stars

Amazing!

Amazing!! My skin literally never looked better

August 2, 2025
Unprompted review
HoMEso logo

Reply from HoMEso

Dear Mrs. Kristina,

It makes us incredibly happy to hear that your skin has never looked better. Knowing that HoMEso is part of that transformation is the greatest reward we could ask for. ❤️

Rated 5 out of 5 stars

Italian quality

Italian quality, instamt good results

August 3, 2025
Unprompted review
HoMEso logo

Reply from HoMEso

Dear Mr. Jan,
Thank you for your feedback!

We’re thrilled to hear that you experienced immediate results and appreciated the quality, that’s exactly what we strive for. ❤️

Rated 5 out of 5 stars

Great service and quality

My order arrived on time and in perfect condition. The product matches the description exactly. I’m very happy and would order again👏

July 10, 2025
Unprompted review
HoMEso logo

Reply from HoMEso

Dear Mrs. Jasmina,
Thank you so much for your kind words!

We’re delighted to hear that your order arrived promptly and met your expectations in every way. ❤️

We look forward to welcoming you back soon!

Rated 5 out of 5 stars

Excellent gift for mom

Bought the therapy kit as a gift for my mom and she can't stop praising it!

July 24, 2025
Unprompted review
HoMEso logo

Reply from HoMEso

Dear Mr. Dejan,
Thank you for taking the time to share this lovely feedback.

We’re so happy to hear that the HoMEso Therapy Kit was a hit with your mom! It’s always special when a gift brings real joy and we’re honored that our product could play a part in that. ❤️

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