Verified
Love the customisation available for clothes. Would love to see some models of a larger nature to see how the shape/fit of clothes go on bigger people (not the average male/female model). Additionally... See more
Company replied
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Review summary
Based on reviews, created with AI
Based on these reviews
Verified
Nice customer experience through the coat customizer. However, sometimes when I clicked “Next,” “Confirm measurement,” or “Save” (I don’t remember the exact one), the click didn’t seem to regis... See more
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Verified
They service is really good and the prices are nice. I ordered a suit for my wedding and it arrived on time (but barely). The measurements were not as sharp as I expected (since I input al... See more
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I am really glad that I found Hockerty because I am really tall and it is impossible to find jeans or other type of pants with right measurements and Hockerty does it greatly. The feature of des... See more
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Verified
Bought a nice white dress shirt to try Hockerty out and I was very impressed with the sizing guide's accuracy and delivered product. After unpackaging and allowing the garment to just unfold, I tried... See more
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I searched everywhere for a linen suit for my wedding in Jamaica. Most places were out of season. I eventually found Hockerty online. With the simple instructions of how to measure myself, and e... See more
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I received a suit that was far too big. After returning it and waiting months and confirming all the measurements, it seemed the same suit was sent back to me unaltered. They are now refusing to provi... See more
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Verified
The design of the website when customizing the products, the highlights and ideas for outfits and the accurate estimations of the body. I just received my order and all of the products fit perfect... See more
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Verified
It's always been difficult for me to find clothes that really fit me, even from expensive stores and top-end designers. I've bought a sport coat, multiple vests and jeans from Hockerty--at great pric... See more
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Verified
You over communicate via frivolous emails, this happened, that happened. So two minor questions: 1) where is this magical tracking for my suit shipped 4 days ago? 2) when will it actually be shi... See more
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Verified
I was a little sceptical about ordering a made to measure shirt online, but was almost entirely satisfied when it turned up. The fit was almost perfect - I ordered slim fit, but it should have been a... See more
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Verified
The craftsmanship on the trenchcoats is impeccable. The sizing was spot on. Making a trenchcoat from a remote taken measures is nothing short of commendable. What can I say? Perfection. Worth every c... See more
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After ordering a 3-piece suit and dress shirt it was completed in good time. It arrived to the tailor during a snowstorm, due to transportation issues I ended up walking about 8 miles through the snow... See more
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Verified
I need a custom jacket. Hockerty's technology stack allows me to design everything, upload my measurements, and put my trust in them. I ordered a custom jacket and now a button down shirt. I really... See more
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Verified
My first experience with a made-to-measure clothing company was not good. The shirt took a month to arrive, was packaged poorly, and did not fit well. My experience with Hockerty has been the opposite... See more
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Horrible Nothing fits right, fabric quality or horrible, customer service is barely there and keeps you waiting for weeks on end with no communication. Under EU rules, if the goods you buy turn out... See more
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100% Worth the price. I ordered a jacket for my boyfriend’s valentines day present, and every single thing about it was completely perfect. Every specification was met, the material was exactly as ad... See more
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Extremely Poor Quality and Fit Ordered a custom linen suit from Hockerty and it was a complete disappointment. The fabric is nothing like the sample - it’s thin, see-through, and feels like it coul... See more
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Verified
I had myself professionally measured exactly as shown in the Hockerty videos. The pants arrived about 5 or 6 inches too small around the waist. Now I have to jump through hoops to get the suits alte... See more
Company replied
The fit was awful despite following the instructions they sent closely, and the second time having a professional tailor measure me using their instructions. Jeans they sent were thin and seemed cheap... See more
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Be careful, the images on the website may be misleading. I purchased a poplin shirt from hockerty hoping for a shirt I could wear open collared. The collars are small despite choosing the largest si... See more
Company replied
A long raincoat had to be made, twice, yet customer service was very good and very accommodating. While the 2nd coat was indeed larger, it is still tight when worn over a winter-weight, tweed spirts j... See more
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Verified
The ordering process was simple. I entered the measurements as demonstrated. We will see once the garment arrives. Update... 30 days later, and I still do not have a proper fitting suit. Custome... See more
Company replied
This company will let you down on delivery times so do not put yiur trust in them if you need your garment for a special occasion like your wedding or anniversary (like my situation) as they will let... See more
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Verified
Great choice of fabrics and styles. Their videos are also very helpful for taking your measurements. Tip for custom shirts: switch to advanced designer. The simplified version does not show all... See more
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Verified
Spending $700 on a suit and coat, I expected quality, care, and presentation. Instead, it arrived packaged like a Temu order. Cheap, wrinkled, and completely unimpressive. The fabric felt poor and e... See more
Company replied
Having previously purchased two pair of relaxed Chino's from Hockerty, and being very impressed with them including fit and quality, I decided to order a navy blue funnel neck wool coat. I cannot... See more
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Before ordering I had questions about sizing. Very responsive, helpful online customer service helped me quickly put a pair of dress boots on order. The boots are nice enough, and I love the so... See more
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Verified
Website, particularly payments is easy to follow. It’s good to be able to see the intended garment. The range of cloth is relatively limited. You would do better to have more plain fabrics of hig... See more
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Verified
The computer estimated measurements were spot on, I had only to change the hem slightly where I prefer it. I wish there were more natural fabrics to choose from, I know the trend is for more performa... See more
Company replied
I bought a coat from them for £500, a month ago now. Despite measuring myself and submitting my sizes. The product that arrive was easily 3 inches too big in every dimensions. At this stage I wasn't t... See more
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Verified
Have wanted a velvet jacket to wear at Christmas for several years. Waited until the last minute, didn't have any luck finding in person and wasn't sure my size anymore. Hockerty was very easy to buil... See more
Company replied
Verified
The sizing isn’t the most accurate, and the inner color tends to transfer onto socks even after washing. I’m also not sure if they offer half sizes like 40.5, 41.5, 42.5, etc.—but they’re definitely... See more
Company replied
Excellent , first class customer service! Charming helpful people more than willing to correct mistakes. Only minor glitch is the delivery service from China. Absolutely vital that the dispatchers p... See more
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Verified
so far so good really liked that could choose type and style colour material buttons everything even a thing to put your height weight so they get a model of the shape you are so should be perfect ju... See more
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Verified
A very good experience. The delivery time was a little long, but that's normal. I was a bit surprised to see that the product is made in China, but oh well... However, the measurements were perfectly... See more
Company replied
Verified
I tried merging my 2 orders because an email from you all said I could still get free shipping if I ordered another item. So I did that but on the website it won’t let me merge the orders and I’m stil... See more
Company replied
Verified
I find the website quite easy to use. It is a well-built platform with loads of options. I have two suggestions: I'd like to have the option of deciding the rise of my trousers, (there is only one opt... See more
Company replied
Quality product, beautifully made. My second purchase didn't fit quite as well, possibly a misunderstanding on my part at the point of order. Hockerty readily remade the shirt after looking at the pi... See more
Company replied
Very poor experience so far. The suit i ordered for my partner for a wedding. Came with a rip when delivered. Have spoken to customer service who admit a fault but will only give the money in store cr... See more
Company replied
Company details
About Hockerty
Written by the company
Dress the Real You
In a world where the fashion industry forces people to fit into boxes, Hockerty exists to make people feel confident & secure by creating bespoke garments that reflect everybody’s uniqueness
Know more about us
Start designing now
Discover how we bring technology and craftsmanship together
| Suits | Shirts |
| Jeans | Chinos |
| Shoes | Sneakers |
Technology meets craftsmanship
Written by the company
- More than 500 fabrics and thousands of design options allow you to create perfect fit garments to your specifications giving you the confidence to take everything on
Look good, guaranteed
We guarantee a perfect fit.
That’s why more than 350,000 customers have placed their trust in Hockerty so far. Plus, we have a global network of tailors happy to perform adjustments — at your convenience.
Every order you place comes with the assurance of a perfect fit. This means that if a garment doesn't fit as expected, you can rely on our local partners to make the necessary adjustments. If there isn't a partner close to your location, you have the freedom to take your garment to any local tailor, with costs covered by us. On the rare occasion that a garment can't be altered to fit, we will remake it for you until it fits perfectly.
Every order you place comes with the assurance of a perfect fit. This means that if a garment doesn't fit as expected, you can rely on our local partners to make the necessary adjustments. If there isn't a partner close to your location, you have the freedom to take your garment to any local tailor, with costs covered by us. On the rare occasion that a garment can't be altered to fit, we will remake it for you until it fits perfectly.
Contact info
from Zürich to the World, Switzerland
- [email protected]
- hockerty.com
4.1
Great
21K reviews
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Verified
The jacket didnt fit
The jacket didnt fit. I sent dimensions, photos. Still not right. Buyer beware
January 25, 2026
Potentially my suit should be 5 stars - but is NOT!
Potentially Hockerty should be a 5-star. However, I've been nothing but frustrated and disappointed!
Their suits range from very reasonable to a bit pricey, but still reasonable for what you hope to be a high quality, custom suit.
My experience for a $700 suit:
Measurements - rather than take the AI suggested measurements after inputting height / weight, my wife and I carefully followed each measurement (video + visually matching with our fabric measuring tape). I feel like it was a dozen plus measurements. This sets the expectation that the suit "will fit perfect"
It was for a wedding and they did deliver on-time - about 12 days after order, I believe (ship to the US). I was very excited, expecting to look amazing in a new suit.
However, to say it "fit" is a mis-statement. While, technically I could put the suit on... I wouldn't try sitting or moving much, it fit VERY snug in almost every direction. Felt very much like an Asian cut / fitment rather than a typical American. Almost like buying skinny jeans when you should have bought regular cut or relaxed fit.
I opened a support case, very disappointed - a local seamstress said there just wasn't any feasible way to let out material and make it fit. Hockerty allows ~ $200 tailor fees if I recall for this resolution.
Customer Support recommended a suit re-make -- ship this one back (at my cost); re-measure everything; submit photos of current suit fitting; etc. Their commitment was "don't worry, this one will fit like a glove!"
I guess, the one being sent back fit like a glove, too ;-)
Anyways, shipped back - all the remeasuring, this time with the assistance of another adult along side my wife - all 3 of us agree on each measurement, double checking the video guides.
Have to scramble locally (retail) for a replacement suit - which I don't have time to alter, but it fits pretty good. I include the suit sizes (and comments it almost fits perfect off the shelf) as a guide or feedback in the comments with the new measurements.
Two weeks later, replacement suit arrives... and fits horrible (again). Not 'skinny jean' tight this time - but so bad, it hangs and looks horrible! Sleeves too long; parts still too snug while other parts too loose.
Being so very frustrated at this point I reach out to support again. Kindly ask for a refund, not only do I have zero confidence in their process or QA, etc - but the suit material feels so terribly cheap by comparison to the retail $300 suit. I mean there is no way, this 'custom' suit is just going to wear or travel well or last several years.
Supports resolution - let's measure again and remake again. Really? Such a wasteful process. I suggest a refund and we'll part ways - at least I won't be bitter. They explain to me that it's a custom fit suit and no method to resell, etc - so a refund doesn't make sense. However, making a 3rd suit does make sense? What do they do with the other 2 suits then? How about time and material 'wasted' to possibly get me to a suit that fits?
I reply that I'm not satisfied with this response and press on the refund again. No reply... week later, I reach out again -- still no reply. Another handful of days without anything, so I begin to dispute with my credit card company.
However, I don't know how confident I am about getting a refund from the credit card -- even if the product sold is different than expected, or doesn't fit or whatever -- it's custom clothing and call me a skeptic, but I'm presuming my money is gone.
So I feel compelled to share all this detail - IF (and I mean IF) you purchase from Hockerty... expect NO REFUNDS. Expect the possibility you may have to get it remade or significantly tailored after it arrives. And regardless of the photos and description of fabrics online, NOTHING beats being able to touch and feel fabrics in person!
If I ever do a custom suit again, it will be in person, seeing actual fabric samples - and letting them measure me. AND I will check about refund or satisfaction resolution more thoroughly. Wish I had researched Hockerty a lot more than I did.
November 17, 2025
Unprompted review
An exceptional company
the customer service I have recieved from Hockerty has been truly exceptional. From before ordering to after delivery, they have gone way beyond what I expected in terms of comunication and issue solving. Ordering a jacket and waistcoat online was somethig I went into with some trepidation but the quality, fit and speed of service has been incredibly impressive.
I would have no hesitation in recommending Hockerty and hope they have great success.
February 11, 2026
Unprompted review
Reply from Hockerty
Hi Mark,
Wow — thank you so much for taking the time to share this. Reading your words truly means a lot to us.
We completely understand the trepidation that can come with ordering a jacket and waistcoat online, especially when it’s made to measure. It’s a big decision — and the fact that the quality, fit, communication, and speed exceeded your expectations makes us incredibly proud.
Going “beyond” for our customers is exactly what we strive for. From the first question before ordering to after delivery, our goal is to make the whole experience feel personal, supportive, and seamless.
Your recommendation and kind wishes for our success genuinely motivate our whole team. We’re grateful to have you as part of our community of over 350,000 happy customers — and we can’t wait to create your next bespoke piece.
The Hockerty team ✂️
I received a suit that was far too big
I received a suit that was far too big. Immediately, I took it to my tailor as my wedding is a few weeks away. Because the suit was far too big it would require cutting of almost all the components, including the shoulders which the tailor advised is not recommended as the suit will look awkward. Instead, they recommended a whole new suit. Immediately I reached out to Hockerty to express the urgency for a new suit as the wedding was a couple weeks away, and I would not be home for the following week. First off they take 72 hours to respond. The first time there is no level of urgency. You cannot get to a person on the phone. You cannot escalate your issue for an unusual circumstance like this. After they replied and 72 hours, they don’t send another email for 24 hours. So while I was expressing the urgency and expressing that every day counts, they would just take a day to respond. Secondly, their customer service is that of blaming the customer and not offering solutions. The customer service representative claims after several back-and-forth emails me expressing the urgency, that she cannot offer solution just yet until I send photos exactly how they want it and confirm measurements, even though the measurements are the exact ones that I sent originally per their tutorial video. On top of that a remake would not even be possible as their team is out on vacation due to the new year holiday. So the customer service reps stance that a solution cannot be offered to measurements are confirmed is a lie that that they are hiding behind to gain time. It is cleared by the images I originally provided to them that they suit looks like a little kid wearing his father suit. A suit remake would be required, but they know that that would not be possible as their staff is out on vacation. So instead, they will blame the customer to gain time.
If you have several months till your wedding, they are not a bad option. If you have less than eight weeks, I highly recommend you go in person to a different suit place. The difference in price is minor, but the stress is way less and you will feel much more appreciated.
February 6, 2026
Unprompted review
Verified
Custom Shirts
I came to your site after attempting to order from another site and yours is hands down a stellar experience
February 10, 2026
Reply from Hockerty
Dear P Johnson,
Wow — what a compliment! Thank you so much for sharing this 🙌
We’re truly honored that after trying another site, you found your way to us and had such a stellar experience. That means the world to us. Creating a smooth, intuitive, and inspiring journey — from designing your garment in 3D to receiving your made-to-measure piece — is exactly what we strive for every single day.
At Hockerty, we believe ordering custom clothing online should feel exciting and empowering, not complicated. So knowing that your experience stood out really makes our day.
Welcome to our community of 350,000+ happy customers — we’re so glad you’re here 💙
If you ever decide to design your next piece, we’ll be right here.
Warm regards,
The Hockerty team
The best to buy from
Hockerty literally provide gold standard customer service, they are amazing. I wouldn’t hesitate to recommend them and already planning my next purchase.
February 3, 2026
Unprompted review
Reply from Hockerty
Dear Douglas,
“Gold standard customer service” — wow. That truly means the world to us. Thank you so much for your incredibly kind words 🙏
We put our heart into every step of the journey — from helping you design your made-to-measure garment to making sure it fits just right — so knowing you felt well taken care of is the greatest reward for our team.
And the fact that you’re already planning your next purchase? That’s the best compliment we could receive 😊 We can’t wait to craft your next piece and continue delivering that same level of care and quality you deserve.
Thank you as well for recommending us — welcome (officially!) to our community of 350,000+ happy customers.
Warmest regards,
The Hockerty team
Verified
The Tuxedo has a very good Quality for…
The Tuxedo has a very good Quality for the Prize.
I will order another one soon.
October 3, 2025
Reply from Hockerty
Lieber Lothar,
vielen Dank für deine tolle Bewertung! 😊
Es freut uns riesig zu hören, dass du mit der Qualität deines Smokings so zufrieden bist — und das zu einem fairen Preis. Genau das ist unser Anspruch: Maßanfertigung, hochwertige Stoffe und saubere Verarbeitung, ohne Kompromisse.
Dass du schon den nächsten bestellen möchtest, ist für uns das schönste Kompliment 🙌 Wir freuen uns darauf, dein nächstes Design wieder ganz nach deinen Vorstellungen umzusetzen — von Stoff und Revers bis hin zum kleinsten Detail.
Danke, dass du Teil unserer Community bist!
Herzliche Grüße
The Hockerty team
Verified
Ease of tailoring
Ordering was ease with satisfaction.Tailored out fit and shoes makes a human look perfect if done with precise measurements. Awaiting outcome of the first order.
February 2, 2026
Reply from Hockerty
¡Gracias por compartir tu experiencia, Abdul! Nos alegra saber que el proceso de pedido fue fácil y que te sientes satisfecho con el servicio. El ajuste perfecto y los detalles a medida son lo que buscamos ofrecer, así que esperamos que tu primer pedido cumpla con tus expectativas. ¡Estamos ansiosos de escuchar tu opinión final cuando lo recibas!
El equipo Hockerty
Verified
Good service and cuts.
They service is really good and the prices are nice.
I ordered a suit for my wedding and it arrived on time (but barely).
The measurements were not as sharp as I expected (since I input all my measurements) so I had to make several arrangements. Thankfully, it was bigger than expected and not shorter.
Still, the material is of good quality and the cuts are great.
I especially like that you can customize everything about the suit
February 25, 2025
Reply from Hockerty
Thank you so much for your review, Mário! We're really glad to hear that you were happy with the service, prices, and the quality of the material. We understand how important the fit is, especially for a special occasion like your wedding, and we appreciate your feedback on the measurements. We're always looking for ways to improve and ensure the perfect fit for our customers. It's great to know you enjoyed the customization options and the overall design. Wishing you a wonderful wedding day, and thank you again for choosing us!
The Hockerty Team
Ordered several times and always top…
Ordered several times and always top notch experience, shirts tailored perfectly, materials great, deliver fast and not to mention best of the best customer service.
February 9, 2026
Unprompted review
Reply from Hockerty
Thank you so much for your continued trust, Jer! We're thrilled to hear that each order has been a top-notch experience for you. It's fantastic that you're happy with the tailored shirts, materials, delivery speed, and especially our customer service. We truly appreciate your loyalty and look forward to serving you again in the future!
The Hockerty Team
Verified
Everything about ordering is excellent
Everything about ordering is excellent. Will see how will go about delivery. For now highly recommended
February 2, 2026
Reply from Hockerty
Thank you for your kind words, Viliano! We're thrilled to hear that you had an excellent experience with the ordering process. We hope the delivery meets your expectations as well. We truly appreciate your recommendation and look forward to serving you again!
The Hockerty Team
Verified
great quality shirts
shirts made to exact specifications which are often unavailable in the high street stores
February 8, 2026
Reply from Hockerty
Thank you for your review, Aston! We're glad to hear that our shirts met your exact specifications and provided the fit you were looking for, especially when high street stores couldn't offer it. We take pride in delivering custom pieces that cater to your unique needs!
The Hockerty Team
Verified
Fantastic had several custom jackets…
Fantastic had several custom jackets made, I'm super tall, everything fits perfectly and high quality, great customer service plus fast shipping!
September 19, 2025
Reply from Hockerty
Hi Andres,
wow — thank you so much for your amazing feedback! 🙌
We’re truly happy to hear that your custom jackets fit you perfectly, especially being super tall — that’s exactly what made-to-measure is all about 😊
It means a lot to know you appreciated the quality, our customer service, and the fast shipping. Feedback like yours motivates our entire team and our artisans who craft each piece with care.
Thank you for being part of the Hockerty community. We can’t wait to create many more perfectly fitting garments for you!
The Hockerty team
Hockerty solved my lifetime problems with clothes
I am really glad that I found Hockerty because I am really tall and it is impossible to find jeans or other type of pants with right measurements and Hockerty does it greatly.
The feature of designing my own clothes in web is really helpful, fast, reliable and there are lots of options.
The only thing that might worry some people is the making process, it takes almost whole month, but it is understandable and depends on location where you live also.
There is option to adjust the final product if you don't like something about it.
Prize is really good in my opinion, for that precision, material quality and stitching it is almost free.
I definitely come back again and make myself new fit.
February 8, 2026
Unprompted review
Reply from Hockerty
Hi Daniel,
thank you so much for this detailed and thoughtful review 🙌
We’re truly happy you found Hockerty — especially knowing how challenging it can be to find pants that fit properly when you’re really tall. That’s exactly where made-to-measure makes the difference, and we’re proud to hear it worked so well for you 😊
It’s great to know you enjoyed designing your own clothes with our 3D configurator and found the process fast, reliable, and flexible. You’re absolutely right about the production time too — since every piece is handmade and made to measure, it usually takes around 3 weeks in the EU and about 2 weeks outside the EU, depending on location. We really appreciate your understanding.
We’re also glad you value our adjustment option and see the price as fair for the precision, fabric quality, and craftsmanship involved. Your trust truly means a lot to us.
We’ll be more than happy to welcome you back and create your next perfect fit ✨
Thank you for being part of the Hockerty community!
The Hockerty team
Verified
Untimely request for feedback
You are asking me for feedback before the shirts and made, not to mention delivered. Should I be concerned that you do that because of the poor reviews you typically get after the sale is completed?
January 31, 2026
Reply from Hockerty
Hello Miguel,
Thank you for sharing your thoughts. I understand how receiving a feedback request before your shirts are produced or delivered could feel confusing or even concerning, and I’m sorry for that impression.
To clarify, this message was sent automatically as part of a standard system process and is not related to the outcome of an order or to avoiding feedback after delivery. It certainly doesn’t reflect a lack of confidence in the final product.
That said, we appreciate you pointing this out, as timing matters and we’re always working to improve how and when we communicate with our clients.
Thank you for raising this, and I hope the final result meets your expectations.
Kind regards,
Jonathan Blasco
Senior Experience Manager
Verified
How do they create such a great fit?
I'm amazed at the great fit for my pants just from basic questions and a few photos.
January 31, 2026
Reply from Hockerty
Hi Robert,
thank you so much for your kind words 😊
We’re truly happy to hear you’re amazed by the fit of your pants — especially knowing it was achieved with just a few basic questions and photos.
That’s exactly where our technology and years of experience come together: combining smart algorithms with expert tailoring to deliver a perfect made-to-measure fit. It’s great to know the result met your expectations!
Thanks for being part of the Hockerty community. We look forward to creating many more perfectly fitting pieces for you ✨
The Hockerty team
Verified
COMMUNICATION
January 30, 2026
Reply from Hockerty
Hello Victor,
Thank you for your feedback. I’m sorry to see that communication has been frustrating for you, especially when trying to confirm something as important as measurements.
I will personally review your case and reach out to you directly so we can go over everything properly and make sure you feel fully confident about your order.
Thank you for bringing this to our attention.
Kind regards,
Jonathan Blasco
Senior Experience Manager
Verified
Website was a little slow
Website was a little slow, but I liked the customisation options and price point. Looking forward to getting the shoes.
February 7, 2026
Reply from Hockerty
Hi Samanate,
thank you very much for your honest feedback 😊
We appreciate you pointing out the website speed — it’s something we’re continuously working on improving.
We’re really glad to hear that you enjoyed the customization options and found the price point appealing. Designing your own shoes is all about freedom and personal style, and we’re excited for you to receive them.
Now our artisans are taking care of the rest, and we truly hope the final result exceeds your expectations ✨
Thanks for being part of the Hockerty community!
The Hockerty team
Hockerty fulfills their promises
Hockerty lives up to their promise of "perfect fit". I made a mistake on my order when I entered my measurements. My mistake, not theirs. Five pair of pants all made to the size I entered. They are making 5 new pair of pants for me and all i had to do was ship them back. I thought I was going to have to give them away and buy 5 new pair. You can trust their word.
February 6, 2026
Unprompted review
Reply from Hockerty
Hi Matthew,
thank you so much for sharing your experience — this truly means a lot to us 😊
We’re really glad we could turn a stressful situation into a positive one. Mistakes can happen, and what matters most to us is standing by our perfect fit guarantee and taking care of our customers.
Knowing that you now feel you can truly trust our word is the highest compliment we could receive. Our goal is always to make sure you end up with garments that fit you perfectly and make you feel confident — no matter what.
Thank you for your trust and for being part of the Hockerty community. We’re excited for you to receive your new pants and enjoy the perfect fit ✨
The Hockerty team
Verified
1st order was fast
1st order was fast. About 2 1/2 weeks. 2nd will be slower. The quality and fit of the first order was very good
February 6, 2026
Reply from Hockerty
Hi William,
thank you very much for sharing your experience 😊
We’re glad to hear your first order arrived quickly and that you were very satisfied with both the quality and the fit — that’s exactly what we aim for.
Since every garment is made to measure and handcrafted, production times can vary slightly from one order to another. In general, delivery takes around 3 weeks within the EU and about 2 weeks outside the EU, depending on location and customization.
We truly appreciate your understanding and your trust. We hope your second order will meet — or even exceed — your expectations once it arrives ✨
The Hockerty team
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