Iberica Food Reviews 789

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their authenticity and great taste. Consumers are also very satisfied with the delivery service, describing it as fantastic and fast. People appreciate the wide selection of good quality Spanish products available. The ordering process is considered easy, and the items are generally well-packed and arrive in good condition. Consumers highlight the company's excellent service and how they handle issues. Reviewers are pleased with the speed and efficiency of the delivery, often receiving their orders within a couple of days. Customers appreciate the reasonable prices and the overall value they receive. Many express their intention to order again, indicating a high level of satisfaction with the company's products and services.

Based on these reviews

Rated 5 out of 5 stars

I bought Iberican ham at 50% and I am very pleased with the purchase. The quality is excellent and the flavour is exactly what I would expect from proper Spanish ham. Delivery was fantastic and very... See more

Company replied

Rated 5 out of 5 stars

I've been meaning to leave this review for ages, hence it may seem a little unseasonal now! Back in the summer, we bought a bag of the Quebracho hardwood charcoal from Iberica Food. We had intend... See more

Company replied

Rated 5 out of 5 stars

I just wanted to thanks the company again for their amazing treatment to their customers. I had some problems with the delivery company and from the minute that I have contacted their customer servic... See more

Company replied

Rated 5 out of 5 stars

Ordered a shoulder of ibérico ham. It arrived within two days and once opened, I can tell it tastes amazing, like the ones I use to have back at home. Very recommendable! Good quality and price. E... See more

Company replied

Rated 4 out of 5 stars

Good choice of good quality Spanish products. Unfortunately, let down but courier (not Iberica’s fault). Company offered a partial refund, however whole day delay in delivering frozen products made th... See more

Company replied

Rated 5 out of 5 stars

Iberica Food had the items I wanted - Mezcla Coffee - as a reasonable price and delivered quickly. Could you possibly stock the Saimaza mezcla coffee brand too, apologies if it is a bit of a cheeky... See more

Company replied

Rated 5 out of 5 stars

I’ve worked with plenty of Spanish food suppliers over the years, so I’m not easily impressed. But for the last few years Iberica Spanish Food has been my go-to, and for good reason: their produ... See more

Company replied

Rated 5 out of 5 stars

Easy to use website. Good range of Spanish drinks - horchata is very nice. Good price compared to other suppliers for Alhambra Reserva 1925. Quick delivery

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Rated 5 out of 5 stars

Larger Cola Cao packets are available rather than the small tubs. As a 'familia numerosa' as we say in Spain, this is highly appreciated.

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Rated 5 out of 5 stars

Insanely fast delivery, wanted an horchata and it arrived in 2 days La verdad me veo comprar más aquí si echa de menos partes de españa

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Rated 2 out of 5 stars

Order/Delivery system good but my delivery was literally just within “am - before noon” timeframe and some of the croquettas felt soft (starting to defrost)and had clumped together. I placed in... See more

Rated 5 out of 5 stars

I made a Spanish stew and it was just how I remembered in Spain, I will definitely be buying from here again, swift delivery, very pleased with this company.

Company replied

Rated 5 out of 5 stars

Easy to navigate website and placing an order. Packed and delivered within a couple of days of placing my order. Very happy with purchase. Thank you!

Company replied

Rated 5 out of 5 stars

Always receive our items in good condition and within a couple of days. It’s difficult to get banderillas in our corner of the U.K. so it’s great that I can go them here.

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Rated 4 out of 5 stars

Very good and really nice price. One of the bricks arrived damaged leeking a little bit but I think was the carrier, not the company who packed all the items very well

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Rated 4 out of 5 stars

Product is excellent and the correspondence with the Iberica staff was very good. Only negative was the delivery company who finally delivered on the third time of asking!!

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Rated 5 out of 5 stars

Easy-to-navigate website, good selection of products at reasonable prices, easy to pay, quick and prompt delivery, everything packaged great. Highly recommended.

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Rated 5 out of 5 stars

First time I've used this company and very pleased with the service. The items were well packed and arrived safely by courier.

Company replied

Rated 3 out of 5 stars

Great food, frustrating that some items are always out of stock ( over 2 years looking ) However their delivery is poor, I have three times asked for certain delivery dates, twice it was sent out earl... See more

Company replied

Rated 2 out of 5 stars

Quick delivery and good info. But very over priced products and postage is above normal postage. Would shop around more in the future

Company replied

Rated 5 out of 5 stars

Really pleased at the ease of ordering and speedo delivery from Iberica. Good website.

Company replied

Rated 5 out of 5 stars

Excellent product with good value and fast deliver Thank you

Company replied

Rated 5 out of 5 stars

It was what was expected. The courier didn't bother to ring the door bell so it in the sun.

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Rated 5 out of 5 stars

Amazing from start to finish. Great products and super speedy delivery. Highly recommended

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Rated 1 out of 5 stars

The boxes of beer where left outside my front door, the boxes where clearly damp. When opened I discovered that 3 of the bottles where broken.

Company replied

Rated 5 out of 5 stars

It’s was great “ easy to order and good delivery “ taste lovely 👍

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Rated 5 out of 5 stars

everything i orered arrived on time well packaged and with good sell by dates

Company replied

Rated 5 out of 5 stars

authentic quality spanish product, well packed and delivered fast with DPD courier services

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Rated 5 out of 5 stars

Ordered and arrived when it said it would. Have not tried the meat yet but it does look great and is well packed.

Company replied

Rated 5 out of 5 stars

Rapid delivery. Glad I could find another supplier of our traditional products

Company replied


Company details

  1. Cured Ham Store
  2. Cheese Shop
  3. Gourmet Grocery Store
  4. Grocery Delivery Service
  5. Meat Wholesaler
  6. Seafood Wholesaler

Written by the company

We are an award-winning importer of authentic and traditional Spanish products, our main aim is offering a unique range of products, carefully selected in person. Our portfolio includes more than 300 products, from 50 different suppliers, many of whom are dedicated family businesses that have farmed for generations. We are based in Henfield, where we have cold rooms for refrigerated products and we hold a 5 star hygiene rating, our premises being approved for food preparation by the local authority. We work with many of the best food establishments in Sussex and London, which seek to provide authentic Spanish flavors to their customers. We use overnight courier for nation wide deliveries!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

789 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

I bought Iberican ham at 50% and I am…

I bought Iberican ham at 50% and I am very pleased with the purchase. The quality is excellent and the flavour is exactly what I would expect from proper Spanish ham. Delivery was fantastic and very fast, which made the whole experience even better.

Certainly a great place to buy authentic Spanish food. I will order again.

January 29, 2026
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Reply from Iberica Food

Thank you so much, Miguel! We're delighted you're enjoying the Iberian ham - there's nothing quite like the authentic taste of proper Spanish jamón. We take great pride in sourcing the best quality products and getting them to our customers quickly and fresh. Looking forward to your next order!

Rated 5 out of 5 stars

Great products

Great products
Great delivery

February 1, 2026
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Reply from Iberica Food

Thank you so much for your kind words! We’re thrilled to hear you’re happy with our products and delivery. We really appreciate your support and hope to serve you again soon!

Rated 5 out of 5 stars

Perfect!

Everything was perfect!

January 27, 2026
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Reply from Iberica Food

Thank you for your 5-star review -we’re delighted to hear everything was perfect! We really appreciate your support and look forward to serving you again soon.

Rated 5 out of 5 stars

Outstanding Spanish products + customer service

I’ve worked with plenty of Spanish food suppliers over the years, so I’m not easily impressed. But for the last few years Iberica Spanish Food has been my go-to, and for good reason: their products are consistently the highest quality I’ve found. The range is excellent, everything arrives well packed, and the standard of the goods is exactly what you want when you care about authenticity and reliability.

What really sets them apart, though, is how they handle the rare occasion something goes wrong. We recently had a delivery issue, and Iberica’s customer service team were genuinely proactive and responsive. They didn’t hide behind excuses or leave us chasing communication was quick, practical, and focused on getting a resolution. That kind of support is worth its weight in gold.

I’ve read some of the negative reviews and, honestly, a lot of them feel unfair. If the issue is with the courier, that’s not something any supplier can fully control once the parcel has been handed over. Iberica can’t drive the van but they can support you when something goes off track, and in our experience they did exactly that.

Highly recommended. If you want top-quality Spanish products backed by a team that takes problems seriously, Iberica is the real deal.

January 29, 2026
Unprompted review
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Reply from Iberica Food

Thank you so much for taking the time to leave such a detailed and thoughtful review - we truly appreciate it.

We’re delighted to hear that you’ve consistently been happy with the quality of our products and service over the years. Your comments about authenticity, reliability, and packaging mean a great deal to us, as these are areas we work hard to get right.

We’re especially grateful for your kind words about how our team handled the recent delivery issue. While we can’t control everything once an order leaves our warehouse, we always aim to be proactive, responsive, and focused on solutions - so it’s wonderful to know that came through in your experience.

Thank you again for your continued support and recommendation. We look forward to serving you for many years to come.

Rated 5 out of 5 stars

Excellent for soups and stews.

I made a Spanish stew and it was just how I remembered in Spain, I will definitely be buying from here again, swift delivery, very pleased with this company.

December 28, 2025
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Reply from Iberica Food

Dear Janice,

Thank you very much for your kind 5-star review. We’re delighted to hear that your Spanish stew brought back such good memories of Spain. It’s great to know you were pleased with both the quality of our products and the delivery service.

We truly appreciate your support and look forward to serving you again soon.

Kind regards,

Rated 4 out of 5 stars

Everything went smoothly

Everything went smoothly, as it arrived as planned and without any issues.

December 27, 2025
Unprompted review
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Reply from Iberica Food

Thank you so much for your review! We're really pleased to hear that everything went smoothly and your order arrived as planned.

If there’s ever anything we can do to make your next experience even better, we’re always here to help.

Thanks again for choosing Iberica!

Rated 3 out of 5 stars

Great food, but...

Great food, frustrating that some items are always out of stock ( over 2 years looking ) However their delivery is poor, I have three times asked for certain delivery dates, twice it was sent out early -at least a week early & now this time, sent out late ( only a day ) ie dispatched on the day I wanted it delivered.

December 18, 2025
Unprompted review
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Reply from Iberica Food

Thank you for taking the time to leave your feedback — we really appreciate it. We’re delighted to hear you enjoy the quality of our food, but we’re very sorry to learn about your frustration with stock availability and delivery timing.

Some of our specialist items come from small regional producers in Spain, and availability can be limited at certain times of the year, but we understand how disappointing it is when a product you enjoy isn’t consistently in stock. We're actively working with our suppliers to improve this.

Regarding delivery dates, we sincerely apologise for the occasions where your order was dispatched earlier or later than requested. This is certainly not the level of service we aim to provide. Your comments have been passed to our operations team so we can ensure delivery-date notes are handled more accurately going forward.

Thank you again for your feedback — it genuinely helps us improve. If there’s anything we can assist you with directly, please feel free to contact us and we’d be happy to help.

Rated 5 out of 5 stars

Great quality and price.

Ordered a shoulder of ibérico ham. It arrived within two days and once opened, I can tell it tastes amazing, like the ones I use to have back at home. Very recommendable! Good quality and price.

Excelente servicio y el jamón riquísimo. Gracias por traer España a casa por Navidad

November 28, 2025
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Reply from Iberica Food

Thank you so much for your lovely review! We’re delighted to hear that you enjoyed the Ibérico ham and that it brought back memories of home — that’s exactly what we aim for.
Wishing you a very happy festive season, and thank you for letting us bring a little taste of Spain to your table!
– The Iberica Food Team

Rated 5 out of 5 stars

Excellent charcoal

I've been meaning to leave this review for ages, hence it may seem a little unseasonal now! Back in the summer, we bought a bag of the Quebracho hardwood charcoal from Iberica Food. We had intended to use it at home, however, our son invited us to a gathering (and an important one, too - we were meeting his girlfriend's family for the first time!) at which there would be a BBQ, so we said we'd supply the charcoal, as well as a few other bits.

As there were going to be so many people there, and we'd be cooking for ages, we had wondered whether one bag would be enough. We needn't have worried - the charcoal burned for ages, gave off loads of heat and very little smoke, and, by the time everyone had been very well fed indeed, there was still over half a bag left, which our son somehow persuaded us to leave behind!

We'll definitely be buying more when the weather warms up again.

December 11, 2025
Unprompted review
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Reply from Iberica Food

Thank you so much for your lovely review - we really enjoyed reading your story! We’re delighted to hear that the Quebracho hardwood charcoal performed so well, especially on such an important BBQ. It’s great to know it provided plenty of heat and lasted long enough to feed everyone (and then some!).

We truly appreciate you taking the time to share your experience, and we look forward to keeping you stocked up when BBQ season returns.

Warm regards,
The Iberica Food Team 🔥

Rated 5 out of 5 stars

All ok

All ok, delivered within scheduled time slot .No problems.

November 28, 2025
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Reply from Iberica Food

Thanks so much for your feedback! We’re glad to hear everything went smoothly and your order arrived on time. We really appreciate you taking the time to share your experience.

Rated 1 out of 5 stars

My order didn’t arrive I am absolutely…

My order didn’t arrive I am absolutely disgusted with your service and I want a full refund or I will be taking legal action!

November 27, 2025
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Reply from Iberica Food

Hi Thomas
We’re really sorry to hear your order hasn’t arrived and completely understand your frustration. This definitely isn’t the experience we want for our customers.

Please contact our support team at [email protected] with your order number so we can investigate this urgently and arrange a replacement or refund right away.

We’ll make sure this is resolved for you as quickly as possible.

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery
Contents arrived in good condition.

November 26, 2025
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Reply from Iberica Food

Thank you for your lovely feedback! We’re delighted to hear your order arrived promptly and in perfect condition.

We really appreciate your support and hope to serve you again soon.

Rated 5 out of 5 stars

I just wanted to thanks the company…

I just wanted to thanks the company again for their amazing treatment to their customers. I had some problems with the delivery company and from the minute that I have contacted their customer services they were so competent and kind to me. Immediately, they send me a replacement for the box that I never got in the first place and informed me with every move that they were taking into account . Food came in perfect condition and I would highly recommend to anybody to buy their Spanish products from them.

November 20, 2025
Unprompted review
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Reply from Iberica Food

Thank you so much for your wonderful review and kind words! We’re really happy to hear that our team could resolve the delivery issue quickly and that your replacement arrived in perfect condition.

Your recommendation means a lot to us - we truly appreciate your support and hope you continue enjoying our Spanish products!

Rated 5 out of 5 stars

Delicious food

Delicious food

October 31, 2025
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Reply from Iberica Food

Thank you for your kind review! We’re so pleased to hear you enjoyed the food.

We really appreciate your support and hope to serve you again soon.

Rated 5 out of 5 stars

Nice offer and quick delivery

I found a great offer and the delivery was quick without issues.

November 1, 2025
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Reply from Iberica Food

Thank you for your great feedback! We’re delighted you were happy with the offer and that your delivery arrived quickly and without any issues.

We really appreciate your support and hope to see you again soon!

Rated 5 out of 5 stars

Fantastic variety of Spanish food online

Easy to navigate website and placing an order. Packed and delivered within a couple of days of placing my order. Very happy with purchase. Thank you!

November 1, 2025
Iberica Food logo

Reply from Iberica Food

Thank you so much for your lovely review! We’re delighted to hear you found the website easy to use and that your order arrived quickly.

We really appreciate your kind words and are so glad you’re happy with your purchase.

Rated 5 out of 5 stars

Always a fantastic service 😀

Always a fantastic service 😀

November 1, 2025
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Reply from Iberica Food

Thank you for your kind words and continued support! We’re thrilled to hear you’re always happy with our service 😀

It truly means a lot to us — we look forward to serving you again soon.

Rated 5 out of 5 stars

Claudia was brilliant.

Claudia was brilliant.

October 30, 2025
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Reply from Iberica Food

Thank you for your lovely feedback! We’re so pleased to hear that Claudia was brilliant — we’ll be sure to pass your kind words on to her.

We really appreciate you taking the time to share your experience.

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