IDgrafix.fr - Kit Déco Reviews 143

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Im noob at putting sticks on 3D objects, so I had some trouble sticking the two largest stickers to the object. Everything else looks like it's original from the factory. I work in a printing compan... See more

Company replied

Rated 5 out of 5 stars

great product - perfect quality good communication (request after order for number and name which are printed/included for free)

Company replied

Rated 1 out of 5 stars

not to recommend: * bad quality of the stickers I ordered (color different, they look of very cheap quality) - wanted to return items * WORST CUSTOMER EXPERIENCE ever - they do not answer o... See more

Rated 5 out of 5 stars

Everything is great, very good and high-quality stickers. I'm looking forward to warm temperatures and being able to attach everything. Thank you again for the good service.

Company replied

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Company details

  1. Sticker Manufacturer

Written by the company

Fabricant de kits décoration pour loisirs motorisés depuis 2009... des milliers de clients satisfait depuis notr création. Nos différentes maquettes de kit décoration particuliers ou professionnels, clubs et associations pour quads, ssv, moto, scooter, Jetski. Nous fabriquons les kits déco avec toujours les mêmes vinyl et lamination depuis nos débuts, qualité, tenue dans le temps optimale.


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4.0

Great

TrustScore 4 out of 5

143 reviews

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Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

fits perfectly

It took 3 weeks but it was easy to get it to fit I'm satisfied

January 8, 2026
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Reply from IDgrafix.fr - Kit Déco

Thank you so much for your feedback... feel free to send us photos...

Rated 5 out of 5 stars

great product

great product - perfect quality
good communication (request after order for number and name which are printed/included for free)

January 7, 2026
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Reply from IDgrafix.fr - Kit Déco

Thank you so much for your feedback... feel free to send us photos...

Rated 3 out of 5 stars

Vinyl is of good quality

Vinyl is of good quality. Tricky to apply on a Luba 2 mower. Would be easier if the large side sections came in separate pieces. The vinyl was not exactly the same as that pictured on the web page. Postage to the UK bumped the cost up a fair amount. Overall, very pleased with the product.

November 28, 2025
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Reply from IDgrafix.fr - Kit Déco

By following the video tutorial on the LUBA website, the installation went smoothly. This type of high-end vinyl can be molded and doesn't crease when heated. Regarding shipping costs, it's the UK customs fees that increase the price since your country is no longer part of the European Union. The standard rate for Europe is €7.90.
Thank you for your feedback... feel free to send photos to our graphic designers.

Rated 1 out of 5 stars

You pay premium delivery prices yet the…

You pay premium delivery prices yet the delivery timescale is atrocious.

I paid 29.90 euros for delivery alone on the 28th November 2025, my tracking number on the 10th December is showing that my parcel is still in French customs clearance process.

First Edit:
Your response dated 11th December 2025 is incorrect, your shipment date was the 4th December ...it's taken six days from your premises to French customs.

One bit of advice, take ownership and address your shipment issues.

Second Edit:
You’re digging yourself a bigger hole.

Let's say you shipped my parcel on the 1st December …. Why ten days later, after shipping, is my parcel still in France?

Anyone thinking of ordering from the UK, be warned for lengthy deliveries with no apology.

Third Edit:
Two words "True Colours"

36% one star feedback deserved

UK customers, PLEASE TAKE NOTE. My order placed on 28th Nov 2025 is still held in French customs today 29th Dec 2025. IDgrafix has shown negligence and carelessness when questioning above about my delivery .....DO NOT BUY

December 10, 2025
Unprompted review
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Reply from IDgrafix.fr - Kit Déco

You placed your order on Friday, November 28th, we printed it the same day, and it was shipped on Monday, December 1st—the next business day after your order. I don't think you'll find anything faster.

Since you're in the United Kingdom, and therefore no longer part of Europe, delivery is necessarily longer due to customs processing. Regarding the shipping costs, again, since you're no longer in Europe, there are customs fees. That's why the amount is €29.90; it's charged by customs.

We hope this clarifies things regarding your order. You can find all this tracking information in your account on our online store.

To reiterate: I confirm that your order was indeed shipped on December 1st; I have the shipping label in front of me. You paid standard shipping costs, the €29.90 including UK customs fees. Since you are outside the European Union, you will now incur customs fees. Our European customers receive their orders within 2-3 days, and the rate is €7.90. Best regards.

Last message: Since you're deliberately pretending not to understand... I'll repeat that your package was indeed shipped on December 1st. Then it was taken over by the delivery service, FedEx, for England, and it's currently in British customs, so we're in no way responsible for this delay; it's customs' fault. And since it's the Christmas period, they must be getting a lot of packages from English people ordering from Europe... It's a real shame we voted for Brexit ;-)

Rated 5 out of 5 stars

Great product

My cow stickers look so good on the mower. Very pleased

November 12, 2025
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Reply from IDgrafix.fr - Kit Déco

Thank you so much for the positive feedback. Don't hesitate to send us photos of your installed decal kit; our graphic designers love seeing the results of their work ;-)

Rated 4 out of 5 stars

The Ferrari sticker kit was very good…

The Ferrari sticker kit was very good for my Husqvarna Automower 450X, the downside was the stickers came with no instructions of where to apply (I did work it out in the end) and the online transaction was done as a cash payment therefore I got charged an amount on top that I was unaware of (Not amused by that as that also resulted in interest charges on my credit card). The quality of the stickers is very good but at 30 euros for delivery along with the other aspects I've mentioned, it's pricey.

October 29, 2025
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Reply from IDgrafix.fr - Kit Déco

Thank you so much for the positive feedback. Don't hesitate to send us photos of your installed decal kit; our graphic designers love seeing the results of their work ;-)

Rated 1 out of 5 stars

Absolutely no customer service

I had no problem getting a hold of someone with questions before I shot you guys the money for a decal kit but after that I couldn't get a hold of anyone with questions or able to contact anyone about any changes that I wanted done to the decal the day after I purchased it. The one time you guys did get a hold of me was the day before you were going to ship it out which was about a week later and told me that there were or could be no changes done to the decal because you had just printed it yet you had many emails from me prior to printing it that you should have answered and they would have been no issue but instead of you went ahead and printed it anyways and then told me I was out of luck as there was nothing you could do at that point.

November 2, 2025
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Reply from IDgrafix.fr - Kit Déco

Hello, you asked us if your order matched your jet ski, and we confirmed that it did. You then asked if there was a bit of green on the Monster logo, and we confirmed that there was. We made the change you requested by removing the number. You subsequently received an automated message indicating that the order had gone to print, and from that point on, it was no longer possible to modify it. You ordered a standard sticker kit from our online store, meaning it wasn't customizable. If you wanted a fully customized sticker kit, you should have indicated this from the beginning, but the price would have been higher. Your sticker was indeed printed according to the order placed on our website. You have an installation tutorial on our online store. Our team is available via chat to answer any questions you may have about installation.

Rated 5 out of 5 stars

Im noob at putting sticks on 3D…

Im noob at putting sticks on 3D objects, so I had some trouble sticking the two largest stickers to the object. Everything else looks like it's original from the factory. I work in a printing company and I can say that the quality of the material and the printing is at the highest level.

Thanks for the great experience.

September 30, 2025
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Reply from IDgrafix.fr - Kit Déco

Thank you for your feedback, please feel free to send us photos of your sticker kit installed... our graphic designers like to see the results of their work...

Rated 2 out of 5 stars

Update: I ordered “cow” decals for a 440 IQ…

I ordered “cow” decals for a 440 IQ Husqvarna auto mower cover. The photo on the website looks like the covering is made up of approximately 4 decals that fit the contours of the machine’s cover. What I received was 31 small decals in a clear plastic bag. None of the decals seem to fit the contours of the machine’s cover and there were no instructions or photos to show how or where the decals are supposed to be applied. What I received looks nothing like was advertised on website. I’m so disappointed because I thought it was such a fun idea but I can’t even begin to figure out where to place even one of the decals. I reached out to IDgrafix in hopes that they could give me some insight on how to resolve this issue but I have not heard back from them.

7/27/25 Thank you for responding to my review concerning the cow decals for my Automower. I apologize but I did not see your response to my original message. Per your request, the Reference # VLWUNSGBT.
The only instruction video I have found is on how to apply the decals to the surface of a device which is helpful but generic for any device. What I am looking for is where to specifically place these decals on the Automower. A simple diagram showing how these decals fit together or where to place them on the mower would be helpful. I’m not sure where I should look for your response, so I will keep this chat open for as long as I can. Or look for your response in the review. Thank you for your patience.

7/30/25 Thank you for sending me the pictures of the applied decals. The pictures helped a little in demonstrating where the decals are intended to be placed in relation to each other. However, the pictures are of a different automower model with different graphics on the decal. I dry-placed some of the decals on the mower in an attempt to see if I could salvage the situation but none of them fit the contours of the 440 IQ model. Very disappointing but it is time for me to move on. Thank you for your prompt responses. Note: You might want to consider including a placement diagram with your decals to ease the process for your first time customers.

July 20, 2025
Unprompted review
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Reply from IDgrafix.fr - Kit Déco

Hello, the design in our store doesn't show the cutouts... You did indeed contact us via the online chat, and we replied by asking for your order number or your name so we could find your order on our server. But you didn't reply to this message, so we couldn't help you. Just reply to the chat, and then the customer service representative will respond.
For installation, there is a video tutorial and a PDF tutorial on the online store.

Rated 1 out of 5 stars

Very bad experience with this company

Very bad experience with this company, poorly made vinal sticker kit, followed all the guidelines set by them and also have experience with this. The glue is very poor and after only 1 day it come unstuck and failed to re-stick. Contacted the company to be fogged off blaming me when clearly it was a faulty glues issue. Will have to take legal action as they are very immature and rude so will take them to court if needed as they need to be taught a lesson in customer service. I won’t recommend this company to anyone and trust me if you have an issue they won’t help you. Stay clear of this company.

July 11, 2025
Unprompted review
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Reply from IDgrafix.fr - Kit Déco

As we have repeatedly indicated to this customer, the photos he sent us clearly show that the installation was not carried out as recommended in our tutorials. This customer applied the sticker taut, then heated it to deform it... since the sticker has a shape memory, it returned to its original shape after a day, which is normal when the installation is not done properly.
In our video tutorial, we demonstrate that you must first heat the sticker, then apply it while deforming it, and then heat it again to break the memory effect. In the case of this customer, this is not what he did... moreover, he sent us several messages telling us that he was going to put several messages on the reviews, if we do not return the stickers that he damaged, or if we do not reimburse him... sorry but we have been a sticker manufacturer since 2009, we ship between 30 and 50 sticker kits per day, and we do not appreciate this type of attempt at unhealthy manipulation

Rated 4 out of 5 stars

Very good quality print

Very good quality print, a little hard to install (of course), took more than 7 days until shipment.

June 26, 2025
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Reply from IDgrafix.fr - Kit Déco

Thank you very much for your positive feedback. Thank you from our entire team. Please feel free to send us photos.

Rated 5 out of 5 stars

everything is great

everything is great, communication and fast delivery

May 26, 2025
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Reply from IDgrafix.fr - Kit Déco

Thank you for your feedback. Feel free to send us photos and share them on social media.

Rated 3 out of 5 stars

Problem with the size

Hi. I like the quality but the sizes where all wrong. It took 2 days to cut them again correct and the final resault was not so nice. The frame has 6 different sizes. You have only one size so it was almost sure that it will be wrong.

February 25, 2025
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Reply from IDgrafix.fr - Kit Déco

Hello,

Yes, this is indicated in the product sheet. The templates were taken from the L size, which is the best-selling one. It is indicated that for smaller sizes, some stickers do need to be cut. The stickers are indeed of very good quality, the same products as those for motocross bikes that we have been manufacturing in our workshops since 2009. Thank you for your feedback.

Rated 5 out of 5 stars

Great sale

Very good stickers. Looks amazing!

December 19, 2024
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Reply from IDgrafix.fr - Kit Déco

Thank you for your comment.. do not hesitate to send us a photo of your decoration kit installed, our graphic designers like to see the result of their work. Thank you

Rated 5 out of 5 stars

Easy ordering process and very fast…

Easy ordering process and very fast delivery! The entire experience was amazing and very satisfied with my order.

December 17, 2024
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Reply from IDgrafix.fr - Kit Déco

Thank you for your comment.. do not hesitate to send us a photo of your decoration kit installed, our graphic designers like to see the result of their work. Thank you

Rated 5 out of 5 stars

Mc Laren f1 stickers excellent quality

My country, Cyprus, was not in your shipping list and you added it very fast that was 10+ for me
The quality of the stickers is amazing
You did a kid very happy

December 16, 2024
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Reply from IDgrafix.fr - Kit Déco

Thank you for your feedback.. do not hesitate to send us photos... our graphic designers like to see the result of their work

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