iParcelBox Reviews 213

Really easy to install, good instructions, arrived quickly. Such a god send using it and keeping stuff out of the rain when you’re not home. Just takes delivery people a while to figure out how to open it as they don’t read the inspections on the box, but slowly they’re getting there the more they deliver 😂 would definitely recommend these parcel boxes to anyone.

This product is first class and without doubt one of my most treasured possessions, I have been using it for nearly 5 years now and in the modern day of shopping and buying things the iParcelbox means I never miss a delivery, its stored in the box safely and securely until I get home, flick open the app and open up the locked box to retrieve my parcels.
I get so many comments from delivery drivers saying "wish every house had one of these" and on the rare occasion there is a technical issue either wifi connection or button not working contacting tech support is a dream via the app and their response times are insane, there when you need them and on the odd occasion I have needed them their remedies are spot on in the first instance, none of the "try this then call us back" or "do this do that and see if it works" its always ok follow these steps and yoy will be fixed and back to normal.

Top product, top company, something that is very rare these days and they deserve a decent review.
Well done to the team and keep up the good work.

The products are very well made and work brilliantly so far. The customer service is second to none and the price for everything was reasonable too.
I should have bought one ages ago.

Great support while commissioning my box.
This was my second box, and I had an issue linking it to my WiFi. Paul responded within minutes late on a Sunday afternoon to guide me. Seems I didn’t have Bluetooth enabled on the app so it failed to connect. Reinstalling the app revealed the issue.

A great item to make you delivery's safe when your not in and you know it's been made by getting a message from the app

No pressure to buy, had a slight problem with the box. Customer service was absolutely excellent. Issue was sorted very quickly.

Had an issue with connecting to WiFi and contacted customer service. Response was outstanding and they came out and sorted it the next day as they were unable to remedy over the phone. The issue was a software glitch at their end and was sorted within ten minutes. Delighted so far, just need the delivery folks to get used to it!

Kept informed about all stages of ordering .needed technical support and was dealt with promptly and efficiently super service

Above and beyond for customers

Great customer service and very pleased with the product.

Fantastic product that fills a gap in the market if you want a smart parcel box. Excellent customer support, even outside of what you would class as traditional hours. Issues have always been resolved very quickly and easily, as well as useful advice has been provided. Thanks

Really impressed buy the quality had a bit of trouble getting set up but the in app customer service was amazing and got me up a running in seconds. We never miss a delivery now.

Timely delivery despite glitch with address details

iParcelBox Medium Review

The iParcelBox Medium is a smart, secure delivery box designed to protect parcels from theft and weather. After using it for a while, I can say it’s a solid investment for anyone who frequently receives deliveries but isn’t always home to collect them.

Design & Build Quality

The box is well-built with a sturdy, weather-resistant design. It’s large enough to fit most medium-sized packages but not so bulky that it takes up too much space outside. The locking mechanism feels robust, adding an extra layer of security.

Ease of Use

Setting up the iParcelBox was straightforward. It connects to Wi-Fi and integrates with a smartphone app, allowing remote access. When a courier arrives, they simply press the button, and you approve the delivery via the app. It also supports multiple deliveries without needing to be manually reset, which is a great feature.

Security & Functionality

The box automatically locks after each delivery, and notifications provide real-time updates. It’s a great deterrent against porch pirates. However, some couriers may not be familiar with how it works, which can cause minor hiccups.

✔️ Secure and weatherproof
✔️ Easy-to-use app for remote access
✔️ Supports multiple deliveries
✔️ Sturdy build

Final Verdict

The iParcelBox Medium is a great solution for protecting deliveries, especially if you receive frequent packages. While there’s a small learning curve for couriers, the convenience and security it offers outweigh any minor issues. Definitely worth considering if you want peace of mind for your parcels.

I've been using iParcelBox for a few years now, and it’s been a really useful solution for managing deliveries. It does exactly what I need it to—keeping my parcels secure and saving me the hassle of missed deliveries.

When I moved house, I had a bit of trouble connecting it to my new network, but Paul was a huge help. He got me back online quickly, and the whole process was much easier than I expected.

Overall, it’s a great product that just works, and the support when I needed it was excellent. Definitely something I’d recommend.

I brought the box cause I get a lot of parcels and sometimes will not leave on doorstep or behind gate and the security of that option isn’t very good. This product allows you to be happy and secure with your packages being in your box. You can also get a camera aimed at the box so you are happy that your delivery drivers are doing what you asked.
I can highly recommend the box

I was so glad to find a real, proper parcel box after using a homemade version. Nothing on the market compares to it, and trust me, I've looked!

The set up and installation were incredibly easy, I don't think I've ever had a smart device connect so smoothly and easily into my extensive smart home.

A small hiccup in delivery (definitely not iParcelBox's fault!) had a near instant response and excellent options to resolve.

I very highly recommend not only the product, but the service, too. The old saying "Price, Quality, Service - Pick Only Two". But I don't know... this is the first company ever where I feel I've gotten all 3!

Very responsive and to the point helpdesk.