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Written by the company
Die Jokerstar GmbH wurde 2021 in Baindt im Bodenseekreis gegründet. Mit Jokerstar.de verfolgen wir ein klares Ziel: eine moderne, faire und seriöse Online Spielhalle zu bieten, in der Transparenz, Sicherheit und Verantwortung an erster Stelle stehen.
Wir entwickeln unsere Plattform stetig weiter, prüfen Prozesse sorgfältig und setzen auf nachvollziehbare Standards – für ein verlässliches Spielerlebnis ohne leere Versprechen.
Ein besonderes Qualitätsmerkmal ist unser Partner im Hintergrund: die Kling Automaten GmbH. Mit über 165 Joker Spielhallen zählt Kling seit Jahrzehnten zu den etablierten Größen der deutschen Spielebranche.
Diese Erfahrung fließt direkt in Jokerstar.de ein – von der sorgfältigen Gestaltung bis zur kuratierten Spielauswahl. Unsere Maßstäbe sind klar: hochwertige Inhalte, nachvollziehbare Regeln und kontinuierliche Optimierung.
Wir hören zu. Bewertungen auf Trustpilot sind für uns ein wichtiger Maßstab, um Stärken zu bestätigen und Verbesserungspotenzial offen anzusprechen. Teile deine Eindrücke ehrlich und hilf uns, Jokerstar noch besser zu machen.
Bei Fragen oder Anliegen unterstützt dich unser deutscher Kundenservice täglich – schnell erreichbar über Live-Chat oder das Kontaktformular. Unser Team kümmert sich zuverlässig um jedes Anliegen und bietet klare, verständliche Antworten.
Jokerstar steht für Datenschutz und eine verantwortungsvolle Nutzung unserer Angebote. Wenn du Erfahrungen mit uns gemacht hast, freuen wir uns über dein konstruktives Feedback hier auf Trustpilot – denn Vertrauen entsteht durch Transparenz und den offenen Austausch mit unserer Community.
Mehr zu diesem Thema findest du in unserer Datenschutzerklärung.
Folge uns auch auf Instagram und Facebook für aktuelle News, Aktionen und Gewinnspiele.
Dein Jokerstar Team ✨
Written by the company
Ziegeleistr. 26, 88255, Baindt, Germany
4.5
2K reviews
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Jokerstar
Vielen Dank für dein tolles Feedback!
Es freut uns sehr, dass du so zufrieden bist und deine Erfahrung mit uns teilst. Schön, dass Jokerstar für dich überzeugt.
Dein Jokerstar Team ✨
Reply from Jokerstar
Hi Anitabahen,
Thank you for your positive feedback!
We’re happy to hear that you’ve had good experiences with Jokerstar and wish you continued enjoyable moments with us. Thanks for taking the time to share your impression.
Dein Jokerstar Team ✨
Reply from Jokerstar
Hi Gigiano,
vielen Dank für dein Feedback! Toll zu lesen, dass du mit unserem Support so zufrieden bist.
Dein Jokerstar Team ✨
All the bonuses and all the deposits are fake, all time you deposit money and always different company takes them off your bank, no winnings and no chance to win, I recommend to not even relax on this site) thank you dear
Shit support team joker star ⭐
Reply from Jokerstar
Hello Janis,
Thank you for sharing your experience with us.
We’re sorry to hear that you’ve gained such a negative impression. To clarify a few points:
– Deposits can appear under different company names on your bank statement because several licensed payment providers process transactions. This is standard in the industry, but it should still be transparent for you.
– Bonuses and game results cannot be manipulated. All games run on certified random number generators and are strictly regulated. Winning and losing phases can vary, and we can't influence outcomes.
– We also take your feedback regarding our support team seriously and would like to understand what went wrong.
You can reach out to us at [email protected] or via live chat so we can answer any more questions you might have and clarify any misunderstandings.
Your Jokerstar Team
It was an amazing time spent in playing on JokerStar slots. They have amazing support, who helped me on the beginning. Plenty of providers with top games. Fast withdrawals is on „+”. I have not any issues. Really recommend JokerStar if you want to spend your time and money.
Reply from Jokerstar
Thank you so much for your great feedback, Mateusz! We’re happy to hear that you enjoyed your time with our slots, support and fast withdrawals. 🎰
We really appreciate your recommendation and wish you continued luck while playing! 🍀
Friendly regards, your Jokerstar Team ✨
Worst online gaming platform ever!
I had 12 payments in 3 days, which is a total of about 300 euros. Not once did I have a profit in the 12 cases that my account exceeded 10e in the plus! You have no chance of paying out in that sense to be in a positive balance!
I changed the games as well as the stake, none of it brought me any profit worth mentioning!
The bonuses they offer upon payment are bait, watch out!
If you choose one of the bonuses, you will have to spin some 35x of the bonus winnings in order to be entitled to that winnings, which you already spend along the way! With the fact that your real money is spent first, pure fraud!
Reply from Jokerstar
Hello Darko,
Thank you for sharing your experience with us. We sincerely apologize for the frustrations you've encountered while using our platform. We understand how disappointing it can be not to achieve the results you were hoping for.
Regarding the payments and winnings, online gaming outcomes are based on random number generators, which means results can vary, and winnings are never guaranteed.
Please don’t hesitate to contact us at any problems so we can assist you directly.
Contact us via Live-Chat or E-Mail to [email protected].
https://hilfe.jokerstar.de/hc/de
Your Jokerstar Team
Biggest scam of the industry.
After your first deposit they will give you 50 free spins on some games in that free game even if you win 300euro for example you need to play that 30x wich means many spins, here comes the catch there's a bet limit which is 1€ at most and also no auto bet option you have 1 week to bet 9000€ but we know that with 1€ bets, time pause's it's impossible.
DO NOT USE THIS SITE!
Reply from Jokerstar
Hello,
we are very sorry that you were not completely satisfied with your experience.
Our bonus terms and conditions are clear to read at all times. The wagering limit of €1 is stipulated by the State Treaty on Gambling in germany. The Auto Spin function is also prohibited by law in Germany. Jokerstar is legal and licensed in Germany. We therefore comply with all applicable laws.
If you would like to discuss your concerns in more detail, please contact our customer service by email ([email protected]) or via live chat.
Thank you very much!
Your Jokerstar Team
Reply from Jokerstar
Hallo Marcel,
vielen Dank für das großartige Feedback!
Dein Jokerstar Team✨
Reply from Jokerstar
Hallo George,
wir danken dir für dein Feedback!
Dein Jokerstar Team ✨
Reply from Jokerstar
Hallo Jefferson,
danke für deine positive Bewertung!
Dein Jokerstar Team ✨
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