update :updating my review with my 1star comment to 4 star.we received the shoes almost in 25 days.they were orginal and already wearing it. the company should find solution such a long delivery de... See more
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Welkom bij KeepItSneaker, waar iedereen met een passie voor sneakers zich thuis voelt. Wij als team KeepItSneaker willen de online winkelervaring brengen. Je hebt de mogelijkheid bij ons om jouw favoriete sneaker te kunnen bestellen of om advies vragen aan een van onze collega’s voor jouw beste keuze. Als team doen wij er alles aan om elke dag aan ons doel voor uit te streven, vooruitgang te boeken en om u als klant de beste en juiste service te verlenen. Wij vinden als team het erg belangrijk om de service, authenticiteit, gemak en kwaliteit als webshop te kunnen brengen. Wij wensen u veel shop plezier! Team KeepItSneaker
Hoolstraat 21-A5, 6006 SL, Weert, Netherlands
Replied to 40% of negative reviews
Typically replies within 2 weeks
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Excellent service and very fast delivery. I’ve already purchased here several times. They offer many super exclusive and limited-edition styles, highly recommended. The staff also reply verya quickly and are very responsive!
SCAM SCAM SCAM
Terrible!!!
I ordered more than 20 days and still didnt receive any update!
They never answer your email. Theres no costumer service phone number and they dont refund your order.
SCAM SCAM SCAM
I also have the same experience as others. I bought some sneakers in the end of December, got an update a couple of days later, that they have my shoes now and what to test the realness. Since then they don't have them anymore and I hear nothing. I have to ask.
I also go a voucher for 10€ for next time, for being slow. Are they kidding.
Really bad service. Very disappointed
I bought a pair of sneakers and after the delay of a month I asked for the refund, and has been almost another month and I haven’t been refund, neither have I had any feedback from the store or anyone
Terrible service and I lost almost 230€
Unfortunately, my experience with KeepItSneaker has been extremely disappointing.
I ordered Air Jordan 1 Low OG SP Travis Scott “Velvet Brown” (size 42.5) for €419.95.
After the purchase, I faced days of vague replies and delays. At first, no tracking number was available; later, only after opening a PayPal dispute, the shipment finally start moving.
When the sneakers arrived, it was immediately clear even at first glance that something was wrong: materials, stitching, and overall finishing were inconsistent with an authentic pair.
To be certain, I used CheckCheck, a professional third-party sneaker authentication service.
The result was “NOT PASS”, meaning the sneakers are not authentic / not compliant with original brand standards.
As a consequence, I had to escalate the case to a PayPal claim for “item not as described”, providing all the evidence.
I find it unacceptable to:
sell sneakers advertised as authentic that are not
delay shipments with unclear communication
ship only after formal disputes are opened
Very stressful and disappointing experience.
I strongly advise against buying from this store, especially for high-value sneakers.
Extremely poor service. The order was placed on December 9 and to this day nothing has been received. At the beginning, we still got responses from customer service claiming that the order was on its way to them for inspection, which was obviously a lie, because since then we have not received a single reply — not even after we wrote that we wanted to cancel the order and get a refund.
There was also no response via PayPal after a case was opened. We are now hoping to receive the refund through PayPal. So do not order there without insurance, otherwise they will simply keep your money and ignore you. Extremely unprofessional!!!
Such a great store! Really good expirience. Will come back for sure!
Excellent experience with a wide selection of shoes, the photos are accurate to the images. Shipping was fast and on time, and the package was in perfect condition. I will definitely buy again.

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update :updating my review with my 1star comment to 4 star.we received the shoes almost in 25 days.they were orginal and already wearing it.
the company should find solution such a long delivery delays.i apologize the blame for scam company.1 star is less due to the huge delivery time.
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we paid 200 euro for shoes and since 20 days passed no update, zero information, anything about it.are they scam company?

Reply from KeepItSneaker
I love Keepitsneaker, they always provide the best deals + authentic sneakers with super fast shipping. Can recommend 100%

Reply from KeepItSneaker
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