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Kent Express Dental Supplies Reviews 447

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, friendly, and knowledgeable, often highlighting individual representatives who go above and beyond to provide exceptional support. Consumers appreciate the proactive approach, willingness to assist, and in-depth product knowledge demonstrated by the team. People find the service to be reliable, fast, and efficient, with a wide range of products available. The prices are often better than competitors, and the company is seen as honest and reliable. The customer service is consistently described as excellent, with representatives being attentive, supportive, and quick to respond to customer needs.

Based on these reviews

Rated 5 out of 5 stars

I would like to express my gratitude to Johanna Botton at Kent Express. Jo is my go to person for all supplier questions and gives me the most competitive price. She puts me in touch with reps when... See more

Company replied

Rated 5 out of 5 stars

I am writing this review to sincerely thank Harry Barlow for being such a helpful, supportive, and professional person to work with. Over time, we’ve faced various challenges — from website issues... See more

Company replied

Rated 5 out of 5 stars

Jack at Kent Express is totally amazing! He is always happy to discuss products and offers! I cannot rate Jack highly enough and look forward to placing my weekly order!! Keep up the good work Jack!!... See more

Company replied

Rated 5 out of 5 stars

Always reliable service, Our account manager Jo is very pleasant and helpful and finds the best us the best deals she can. Delivery usually next day.

Company replied

Rated 3 out of 5 stars

Kent Express Dental Supplies is decent overall. The website is easy to use, and prices often come out cheaper than competitors. Service representatives like Emily and Arjun are helpful, though there h... See more

Company replied

Rated 4 out of 5 stars

Phone answered promptly Polite staff knowledgeable Swift delivery

Company replied

Rated 5 out of 5 stars

Friendly and helpful staff, but with lots of knowledge of dental supplies. Very good prices, mostly better than the other companies.

Company replied

Rated 5 out of 5 stars

our rep is Jake who is very helpful and will go out of his way to find what we are looking for and gives us a great deal every time

Company replied

Rated 5 out of 5 stars

Bethany has been absolutely amazing, she has been so helpful and attentive to anything we have needed. Thank you so much :)

Company replied

Rated 5 out of 5 stars

Super helpful, nothing seems to be too much of an effort. Fast easy ordering with delivery next day

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Rated 5 out of 5 stars

Absolutely amazing supplier with the best support I have ever experienced. Honest, reliable, and offering very competitive prices. A special thank you to my account manager, Jake, who is always avail... See more

Company replied

Rated 5 out of 5 stars

Thank Jake, He is great I can WhatsApp him the items that i need and he will just get on with it. And if I need anything different he will always come back to us. He saves the practice time and... See more

Company replied

Rated 5 out of 5 stars

Very good staff. they helped me for ordering items and making payments as well, very approachable

Company replied

Rated 5 out of 5 stars

Great company. Fast, efficient service with a wide range of products. A helpful and knowledgeable team at the end of the phone. Can't fault them.

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Rated 5 out of 5 stars

Diane Ridout She’s a star! Always helpful, easy to order, and looks after us really well.

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Rated 5 out of 5 stars

Diane is my favourate person in Kent very good Customer care and Quality product.

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Rated 5 out of 5 stars

Very easy to register with Kent express and all the staffs are very approachable

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Rated 5 out of 5 stars

Excellent service and always very helpful. Arjun always finding what we need even with my poor descriptions. Always a pleasant experience.

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Rated 5 out of 5 stars

Great service from the telephone call to receipt of goods.

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Rated 5 out of 5 stars

excellent customer service and very swift delivery Thank you Ryan for always letting us know about the offers available

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Rated 5 out of 5 stars

Diane has outstanding customer service skills and is very knowledgeable about the products.

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Rated 5 out of 5 stars

Always a good service and helpful staff

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Rated 5 out of 5 stars

Always friendly and supply promptly 😍

Company replied

Rated 5 out of 5 stars

Bethany our account manager is absolutely fantastic she is so helpful ;)

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Rated 5 out of 5 stars

Friendly customer service advisors who are efficient and knowledgeable. Pricing of products superior to other competitors.

Company replied

Rated 5 out of 5 stars

Excellent service Bethany extremely helpful Quick delivery Thank you

Company replied


Company details

  1. Dental Supply Store

About Kent Express Dental Supplies

Written by the company

Kent Express Dental Supplies are your one-stop shop for thousands of quality dental consumables and equipment from the world’s leading brands.

Established back in 1982, we’re one of the industry’s most accomplished and trusted suppliers and one of its biggest champions of sustainability.

From restoratives and endodontics to impression materials and infection control, our comprehensive range will help keep your practice working at max efficiency.

The unique needs of your practice have our full attention! Be prepared for a personalised and enhanced shopping experience like no other.

FREE next day delivery on every online order

Our online store makes ordering your everyday essentials as easy as pie!

Our online store makes ordering your everyday essentials as easy as pie!
Orders placed before 5pm on a weekday (excluding Bank Holidays) are despatched the same day with next working day delivery by courier.

Contact info

Promotion box for Kent Express Dental Supplies

Our best-selling gloves

Grab a pack of 200 for only £4.95!

4.8

Excellent

TrustScore 5 out of 5

447 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Good customer service

Diane Ridout She’s a star! Always helpful, easy to order, and looks after us really well.

February 6, 2026
Kent Express Dental Supplies logo

Reply from Kent Express Dental Supplies

Hi Hiren, thanks for the review. Great to hear that Diane is providing a 5-star service!

Rated 5 out of 5 stars

Quick service

Quick service
Very understanding

January 16, 2026
Kent Express Dental Supplies logo

Reply from Kent Express Dental Supplies

Hi Josie, thanks for the great review!

Rated 5 out of 5 stars

Friendly and helpful staff

Friendly and helpful staff, but with lots of knowledge of dental supplies.
Very good prices, mostly better than the other companies.

January 6, 2026
Kent Express Dental Supplies logo

Reply from Kent Express Dental Supplies

Hi there, thanks for the great feedback!

Rated 5 out of 5 stars

Amazing

Bethany our account manager is absolutely fantastic she is so helpful ;)

December 11, 2025
Kent Express Dental Supplies logo

Reply from Kent Express Dental Supplies

Hi Joanne, thanks for the review! Great to hear :)

Rated 5 out of 5 stars

Customer service

Very pleased with how we are looked after by Bethany and prices are very reasonable too.

December 5, 2025
Kent Express Dental Supplies logo

Reply from Kent Express Dental Supplies

Great to hear! Thanks for the review :)

Rated 5 out of 5 stars

Very good staff

Very good staff. they helped me for ordering items and making payments as well, very approachable

November 26, 2025
Kent Express Dental Supplies logo

Reply from Kent Express Dental Supplies

Hi there, thanks for the review!

Rated 5 out of 5 stars

Always reliable service

Always reliable service, Our account manager Jo is very pleasant and helpful and finds the best us the best deals she can. Delivery usually next day.

December 3, 2025
Kent Express Dental Supplies logo

Reply from Kent Express Dental Supplies

Great to hear! Thanks for the fantastic feedback :)

Rated 5 out of 5 stars

Love the new website and Diane is always helpful

Diane is always very helpful in finding me the best deals and always on hand when I need any further information on products etc. She has looked after us as a practice for as long as I can remember and makes the tedious job of ordering more bearable. The new website has made viewing my account/history much easier and is nicer to navigate than previously.

December 3, 2025
Unprompted review
Kent Express Dental Supplies logo

Reply from Kent Express Dental Supplies

Hi Lauren, thank you so much for taking the time to leave us a fantastic review. Great to hear that Diane is providing a 5-star service!

Rated 5 out of 5 stars

Excellent service

Excellent service. Karen is always very helpful when I call on the order with competitive prices and the delivery is quick.

November 20, 2025
Kent Express Dental Supplies logo

Reply from Kent Express Dental Supplies

Hi there, great to hear - thanks for the fantastic feedback!

Rated 5 out of 5 stars

All thanks to Jo

It is a pleasure dealing with Jo(hanna) Botton, for her knowledge of products

November 19, 2025
Kent Express Dental Supplies logo

Reply from Kent Express Dental Supplies

Hi there, thanks for the review! Great to hear that Jo is providing a 5-star service :)

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