Kinkly Reviews 341

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the reasonable prices and wide selection of products available. Many consumers highlight the prompt delivery service and discreet packaging. People also praise the ordering process for being easy and smooth. However, some reviewers report issues with their orders, such as missing items or products not matching the description. Some consumers express concerns about product quality. While opinions on product quality and the ordering process are mixed, the company is commended for its customer service and efforts to resolve issues.

Based on these reviews

Rated 5 out of 5 stars

My husband and I bought a few things just to spice up our already spicy love life and I was pretty impressed with the prices of items. Some things seemed a little expensive but it had enough options a... See more

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Rated 5 out of 5 stars

Kinkly: the best adult toy shop I’ve ever purchased from! They have great prices, top of the line products, fast shipping, and stellar customer service, so what else could you possibly ask for?... See more

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Rated 5 out of 5 stars

Product selection on Kinkly is good and the prices are sometimes better than others with other sites discounts. Delivery was prompt and products were as ordered.

Rated 5 out of 5 stars

So my phone decided to Use Ave, instead of Street when picking where I lived. Which the package was not delivered as of yet. Found out with the situation that emails between me and Kinkly were awesome... See more

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Rated 3 out of 5 stars

The gloves are nice, the points are shark, the Panasonic l packaging was disappointing. The thin piece of paper foam was not enough to keep the thumb from puncturing abs denying l denting the palm.... See more

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Rated 5 out of 5 stars

I had two issues with the credit card that was used to place the order i made. Each time i sent an email to resolve it was answered almost immediately and credit card was refunded for purchase amount.... See more

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Rated 5 out of 5 stars

I received my Lube Tubes the other day and absolutely love them. This company goes over and above its Duty to make the customer satisfied and happy along with fast shipping! Looking forward to order... See more

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Rated 2 out of 5 stars

I never got the products I ordered. I can't tell who is to blame, but in fairness I can't justify giving Kinkly a higher rating. I was told how to have the shipment delivered, received confirmation th... See more

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Rated 5 out of 5 stars

Product is exactly as described, a large and substantial rabbit vibrator, easy to charge, nice control buttons, solid base. Good range of vibration patterns. That said, the rabbit does not reach m... See more

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Rated 5 out of 5 stars

I recently bought my first toy from Kinkly (Aneros Helix Syn V) and absolutely loved their confirmation email. Turn around time for delivery was quite satisfactory, and was discreetly packaged.... See more

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Rated 5 out of 5 stars

Highly recommended if you are looking for something small but powerful! Would buy again, very smooth, vibration sound is about an 4 out of 5 and water resistant.

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Rated 5 out of 5 stars

Doing business was just fine. No drama not sketchy concerns, quick delivery, discreet, item arrived in perfect condition. So the business gets 5 stars. The item, meh, at least it was on sale and I... See more

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Rated 3 out of 5 stars

The vagina and mouth are so tight it hurts. The anus, however, is perfect. The breasts are flat because it's impossible to close the inlet valve before the air escapes. The seated position the doll... See more

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Rated 1 out of 5 stars

Bought 200 dollars worth of your merchandise and it never arrived in mail. Email said it was at post office. USPS in Northeast MD said they have nothing matching the tracking number you gave me. Left... See more

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Rated 1 out of 5 stars

It says suction toy all over the description and package, but it is NOT. It is air pulse, Im pretty disappointed, I intentionally avoid air pulse because it isn't suction and this toy is super mislea... See more

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Rated 5 out of 5 stars

The shipping was fast and amazing very discreet feels and looks much better in person gribs goood definitely buying again! Very happy :)

Rated 5 out of 5 stars

Kinkly made sure I was satisfied with the product I bought, taking complete measures to address my dissatisfaction with the quality of one of the items I purchased. Plus, I had the pleasure of interac... See more

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Rated 5 out of 5 stars

The saffron gag was nice and soft, but still gave that feeling of being silenced, which is what I was looking for. Even though this item was purchased just before Christmas, it was quickly dispatche... See more

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Rated 2 out of 5 stars

Vendor DID NOT mention an 'International Fee' charge added to order. UPDATE 7/29: In response to vendor's reply. That's a technicality, if the CC payment processing servicer/platform company (FTR... See more

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Rated 5 out of 5 stars

Product my gf wanted, great price, fast delivery. Kudos all around! Will most likely shop here now instead of the competitor with a biblical referenced name😉. Thanks for the great service and foll... See more

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Rated 5 out of 5 stars

Everything came as described, and the quality and clarity of the descriptions were great! Looking forward to the fun times we will have with our new toys! Love the confirmation emails too! I apprec... See more

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Rated 5 out of 5 stars

The ordering process was easy enough. And the selection and prices all seemed very good. Only issue I had is I was missing the main thing from my order. They're looking into it now, so my review wil... See more

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Rated 4 out of 5 stars

Informative and honest, lots of articles and guides that answer a number of questions. The only reason for the 4 stars instead of 5, was that I wasn't terribly happy with the product that I purchased.... See more

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Rated 5 out of 5 stars

My experience was great ,ordering was easy and my things came in actually a little early than expected.My wife and I both are happy with the experience of shopping for each other and spicing up our lo... See more

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Rated 4 out of 5 stars

Your website needs to be more up to date when you are out of products so I don't get excited thinking I can have the product but you then have to email me to tell me its out of stock. Pretty frustrati... See more

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Rated 3 out of 5 stars

The process of ordering was smooth and the order did ship moderately timely, in today’s world an order should be picked and shipped with 24 hours of being placed. My reason for deductions is: 1. My ba... See more

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Rated 4 out of 5 stars

Tracking number sent to me showed all three items were sent, but only two arrived. Kinkly team assisted in finding the third which I expected not to arrive with the first two. They were extremely help... See more

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Rated 5 out of 5 stars

Never bought Toys before, but this site made it pretty easy to find something good and a lot of the prices are better than I was expecting. Quick and discrete, as well as a lot of informative articles... See more

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Rated 3 out of 5 stars

Purchase product wasn't at all as advertised, price was lowered shortly after purchase, and I couldn't get an adjustment or refund. Usually have a good experience, but this one soured me.

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Rated 5 out of 5 stars

Received the product with a defect, and Kinkly is working with the manufacturer to replace the unit for me. Shipping was through USPS and took longer than expected and box had damage, but the unit was... See more

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Rated 5 out of 5 stars

Prices are very reasonable for good-quality products, and customer service is unparalleled. I’ll never shop anywhere else unless I can’t find something I want, and even then they can special order.

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Rated 4 out of 5 stars

product was as described, and for less then every other site. the only issue i had was, it was advertised for$50 dollars, but the site refused my payment. as soon as i chose the $69.00 dollar one, my... See more

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Rated 2 out of 5 stars

If you buying with international delivery then don't expect discret shipping. On the export declaration the shop puts full name of product. Therefore you might expect big sticker on package from cust... See more

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Rated 5 out of 5 stars

The goods were delivered promptly, with discreet packaging as advertised, and my toy was undamaged. Also had some deals on my toy that I couldn’t find at other retailers.

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Rated 5 out of 5 stars

When I realized I had mistakenly given the wrong address, I immediately tried to correct it, and within the next business day it was corrected by the company, with an acknowledgement by the company (d... See more

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Rated 4 out of 5 stars

Most of the items I purchased were fine; however, one of the items (the most expensive) broke the first time I used it. I'm concerned about purchasing anything from them again.

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Rated 5 out of 5 stars

Perfect anal toy and it’s not too large. I have a medium one but felt it’s too small so went to XL and it’s fabulous. Great quality, beautifully boxed, and works with e-stim if you know what you’re do... See more

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Rated 1 out of 5 stars

One product I paid for was missing. The hybrid lubricant was not shipped to me. Please send the “Wicked Sensual Care Simply Hybrid Lubricant in the 40 ounce size that was missing in the shipment.

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Rated 5 out of 5 stars

I purchased the Neon Wand from Kinkly after purchasing one from another vendor that quickly failed and they refused to replace. This one works quite well and we use it every day.

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Rated 5 out of 5 stars

After using their informative website to make a few purchases we are very Satisfied with the items we chose. Overall great experience that lead to even greater experiences for a couple new to toys and... See more

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Rated 5 out of 5 stars

Such a nice and informative place to shop for all things sexy! Platform is very user friendly. Top quality products and super fast delivery! And the ability to buy now and pay later with sezzle which... See more

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Rated 5 out of 5 stars

As always the customer service is great. I sent an email and within hours I had an answer. The selection of toys and such is way better here than anywhere else.

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Rated 5 out of 5 stars

Great company and great Customer service. Resolved my issue fast!!! The team is excellent with fast email response. Highly recommend them. They also have the best prices.

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Rated 5 out of 5 stars

I loved your description of what happens after an order is placed! Great humor! Also great service ordering and receiving product.

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Rated 1 out of 5 stars

I still have not recieved my order... I advised your organisation after I first placed my order that the mailing address was incorrect and that it was the same as the Billing Address. The... See more

Company replied


Company details

  1. #1 of 4 best companies in Sex Toy Store
  2. #1 of 3 best companies in Adult Entertainment Store
  3. #1 of 2 best companies in Erotic Clothing Store

Written by the company

Kinkly is your ultimate destination for exploring, embracing, and enhancing your sexual wellness and pleasure. We believe in creating a safe, inclusive, and empowering space for individuals and couples to discover their desires and deepen their connections. Whether you’re curious, adventurous, or just starting to explore, we’re here to guide you every step of the way. At Kinkly, you’ll find a curated collection of high-quality sex toys, intimate products, and accessories designed to suit every taste, preference, and comfort level. From best-selling vibrators and sleek couple’s toys to BDSM essentials and sexual wellness aids, our catalog ensures something special for everyone. We’re not just about products—we’re passionate about education too. Our extensive resources include sex-positive articles, guides, and expert advice to help you navigate topics like intimacy, communication, and kink with confidence and ease. Whether you're looking to spice up your love life, try something new, or simply learn more, we’ve got the tools and insights to inspire you. What sets us apart? Kinkly combines a flirty, approachable tone with a commitment to quality, discretion, and inclusivity. With fast shipping, secure packaging, and a focus on customer satisfaction, we ensure that every experience with us is seamless, exciting, and private. Kinkly is here to remind you that pleasure is a powerful, integral part of self-care. So, whether you’re flying solo or sharing the thrill with a partner, we’re here to help you explore your sensuality with confidence and joy. Ready to play? Let Kinkly be your guide to discovering a world of pleasure, passion, and connection.

100% Discreet Shipping

Free in the US from $50

Kinkly Shop is a strong advocate for personal privacy, and we do everything we can to preserve yours. We pack your order in nondescript envelopes and boxes, just like your everyday mail or packages. The name "Kinkly Shop" does not appear anywhere on the outside of your package or on your credit card statement. "KS Trading" will be displayed on your billing statement. We deliver in the contiguous United States within 2-5 business days, primarily serviced by USPS. Delivery is free on orders above $50

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

341 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great selection

Great selection, great prices, and fast shipping. I really appreciated the updates and easy to access tracking info.

January 29, 2026
Rated 5 out of 5 stars

Fast and discreet.

Product selection on Kinkly is good and the prices are sometimes better than others with other sites discounts.
Delivery was prompt and products were as ordered.

February 3, 2026
Rated 5 out of 5 stars

T-shirts were super good quality

WOW!!! The T-shirts were thick quality cotton. Not thin and useless like everyone else sells.

January 31, 2026
Kinkly logo

Reply from Kinkly

WOW is right! We love hearing that the quality surprised you in the best way. Thick, comfy cotton is always a win, and we’re so glad they hit the mark for you. Thanks for sharing the love, and enjoy rocking them 😉

Rated 5 out of 5 stars

My husband and I bought a few things.....

My husband and I bought a few things just to spice up our already spicy love life and I was pretty impressed with the prices of items. Some things seemed a little expensive but it had enough options and reasonable price items that that didn't make a difference. Im sure we'll be going back to Kinkly to get more items.

January 20, 2026
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Reply from Kinkly

We love hearing this! Spicing up an already spicy love life is our favorite kind of shopping story, and we’re glad the mix of prices and options worked for you. Thanks for giving us a peek into your fun, and we’ll be right here when you’re ready to turn the heat up again 😉

Rated 5 out of 5 stars

Fast shipping

Fast shipping - quality product

January 23, 2026
Kinkly logo

Reply from Kinkly

Love that combo! Fast shipping and a quality product is always a good time. Thanks for sharing the love, and we’re here whenever you’re ready for your next little upgrade 😉

Rated 5 out of 5 stars

Good service

Went very well.

January 29, 2026
Kinkly logo

Reply from Kinkly

Simple and sweet, we love it! Glad everything went smoothly for you. Thanks for shopping with us, and come back anytime you’re ready for more fun 😉

Rated 4 out of 5 stars

Not quite what I expected from the box…

Not quite what I expected from the box cover, but good!

January 28, 2026
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Reply from Kinkly

Thanks for sharing! Box art can definitely set expectations, so we get that surprise, but we’re glad the product itself still delivered the goods 😉 Appreciate the honest feedback, and we hope it still brought some fun to your playtime.

Rated 5 out of 5 stars

Alll Of, Theee, Above.....

I Enjoy Your Product Lineup. It's Just That Simple.

January 27, 2026
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Reply from Kinkly

We love that energy 😌 When it all clicks and the lineup just speaks to you, that’s exactly what we’re going for. Thanks for the love, and we’ll be right here whenever you’re ready to enjoy a little more fun 😉

Rated 5 out of 5 stars

On time and just what we wanted.

Everything we ordered came in quick and discrete and they had just want we wanted. Highly recommend using kinkly.

January 26, 2026
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Reply from Kinkly

Love hearing this! On time, discreet, and exactly what you were looking for is the sweet spot for us. Thanks so much for the recommendation, and we can’t wait to help you find your next spicy favorite 😉

Rated 1 out of 5 stars
Kinkly logo

Reply from Kinkly

Hey there, thanks for flagging this. We found that the apartment number was missing on the original shipment, which can definitely stop a delivery in its tracks.

Good news though, our team is already on it and working to get this sorted for you. We’ll make sure you’re taken care of and your order gets where it needs to go 💌

Rated 4 out of 5 stars

Purchasing experience very positive

Purchasing experience very positive. We are figuring out how to best use it. More diagrams/pics on positions would be helpful.

January 24, 2026
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Reply from Kinkly

Thanks so much for the kind words, we’re glad the buying experience felt smooth and positive! Totally hear you on the diagrams and position visuals, that kind of guidance can make a big difference when you’re getting to know a new toy. We’ll pass that feedback along to our team so we can make things even clearer and more fun to explore next time 😉

Rated 5 out of 5 stars

My package arrived in a timely and…

My package arrived in a timely and discreet manner!
My partner and I very much enjoy our purchase!

January 23, 2026
Kinkly logo

Reply from Kinkly

We love hearing this! Timely, discreet delivery and a purchase you and your partner are enjoying is exactly the kind of vibe we’re here for. Thanks for sharing the love, and here’s to many more fun moments together 😉

Rated 5 out of 5 stars

Great product

Great product! First time buyer and am very happy.

January 15, 2026
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Reply from Kinkly

We love a happy first time! So glad the product made a great impression and that you’re enjoying it. Thanks for trusting us, and we’ll be here whenever you’re ready for round two 😉

Rated 5 out of 5 stars

Prompt delivery

January 14, 2026
Kinkly logo

Reply from Kinkly

Love to hear it! Prompt delivery is always a win. Thanks for sharing, and we’re here whenever you’re ready for your next little treat 😉

Rated 5 out of 5 stars

Fast delivery.

January 13, 2026
Kinkly logo

Reply from Kinkly

Yes, we love to hear it! We’re always here to spice things up whenever you're ready for your next treat.

Rated 5 out of 5 stars

Ride the Rainbow

Highly recommended if you are looking for something small but powerful! Would buy again, very smooth, vibration sound is about an 4 out of 5 and water resistant.

January 20, 2026
Kinkly logo

Reply from Kinkly

"Small but powerful" might be our favorite combination of words! We're glad you're enjoying your new toybox addition, and we're here whenever you want to adventure into something else! :)

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