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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Consumers appreciate the user-friendly design of the platform, which simplifies tasks. People also mentioned the efficiency of the platform. Some reviewers highlighted positive experiences with the technical support team, noting their quick and effective assistance in resolving issues. A number of reviewers praised the job expertise and skills they acquired. However, some consumers found the service a bit complicated, especially those new to such forms. Others expressed concerns about privacy, particularly regarding the need to link bank accounts and share personal information. Some reviewers reported glitches and difficulties connecting to HMRC or their bank, despite having no issues logging in directly. A few users felt the process was invasive and requested too much personal data.

Based on these reviews

Rated 4 out of 5 stars

Apart from the huge invasion of privacy (which is more on my employer requiring my using Konfir than the company who is just providing the service) it was relatively easy and quick. However, my employ... See more

Rated 4 out of 5 stars

I think digitally the company can do more or put other options in place e.g if the customer being verified has a new account no, an upload should be done to enable them complete the task digitally

Rated 4 out of 5 stars

The experience i have stood out from the rest. I enjoy the job expertise, and skills have acquired. for example attempting to protect the public from theft and crimes was suppose to be very difficult... See more

Company replied

Rated 4 out of 5 stars

There was a few small glitches connecting to the HMRC but it was dealt with quickly and efficiently by the technical help team.

Rated 5 out of 5 stars

Watch out for HMRC if you never had a credit card or a mobile phone contact for I'd verification Such a nightmare I believe that your mortgage should be included in verification process There... See more

Rated 5 out of 5 stars

This is so much more convenient than filling out sheets upon sheets of paperwork and then having to wait days/weeks. This is a few clicks and instant verification. All companies should make this the n... See more

Rated 3 out of 5 stars

Great idea. Doesn’t not take 2 mins. Quite a few other websites to link to and to given permission to. Make sense but quite a faff and a bit frustrating as inevitably some systems take multiple attemp... See more

Rated 5 out of 5 stars

Easy to use and gets the job done - unlike the other 3 verification apps I had to use during this inboard process! Please make all apps like this!

Rated 5 out of 5 stars

Modern world modern technology, its a good system no need to contact the boss who didnt like me to do the refrence for me

Rated 5 out of 5 stars

Its look like so easy. As been in vetting process I just gave the permission only and they got all the information of mine.

Company replied

Rated 5 out of 5 stars

I found it a bit complicated for me because I never did this kind of form before, but with a bit help I did it

Rated 3 out of 5 stars

First attempt with this onboarding service Error using auto bank app data sharing Had to rely upon onerous government gateway

Rated 2 out of 5 stars

It demands smartphone features which, being over 50, I never use. Which then crash when they take longer than the ten minute window. Yet another way to discriminate against the older employee! Instruc... See more

Company replied

Rated 3 out of 5 stars

Who's meant to be doing the checks ? Me or you's !! I can only give yous the info i have ! I can not give info i dont have or can not give you, Use words people under stand Activitys is not wor... See more

Company replied

Rated 5 out of 5 stars

When I started it’s quite hard for me but I recognise it simple and secure site.

Rated 1 out of 5 stars

This company likes to use dialog boxes that appears to force you to agree to them keeping your data might presenting them at the end without making it clear the vetting is complete. They also have a f... See more

Company replied

Rated 2 out of 5 stars

My Ltd company bank, Cater Allen is not listed and this is where my pay was going into. I added another account (as requested by the portal) and I don't understand how it can be verified. It will p... See more

Company replied

Rated 2 out of 5 stars

Compared to other methods i have used previously, this was very time consuming amd full of bugs. I kept getting messagss telling me they couldnt connect to my HMRC or Bank, even though I could log int... See more

Rated 1 out of 5 stars

Worst experience ever. I wouldn’t recommend this company or organisation to anyone. After I completed everything including providing my British Passport. They just completed my work history which was... See more

Company replied

Rated 1 out of 5 stars

I have been asked to use Konfir (which is fine), however it will not provide a reference despite logging into the relevant bank account and relevant HMRC account. There is then no one to talk to... See more

Company replied

Rated 1 out of 5 stars

Appalling. Not in line with GDPR. I should not need to connect a bank account to prove an employment history - this is an abuse of privacy & allows access to far more personal information than is need... See more

Company replied

Rated 1 out of 5 stars

I do not like anyone but myself going through my account, especially when this is needed for an employment. They all say they are safe, but there not, to many company's get hacked. So no matter what... See more

Company replied

Rated 1 out of 5 stars

I’m really perplexed as to why I’m even having to use this company just to get a reference from my old employer. That aside, why am I also being FORCED to share my bank details with a ra... See more

Company replied

Rated 1 out of 5 stars

These people are a joke, it doesn't matter how many times you try and explain something to these people they still bother you if you are having issues trying to verify you're ID. Useless as a wet kip... See more

Company replied

Rated 1 out of 5 stars

Their app connected to HMRC, secured the data it needed. I then revoked access. So then kept telling me is not finished process via txt with credentials!! For a secure solution this is shocking.

Company replied

Rated 1 out of 5 stars

Did not work , even after going through whole process. Scanning face, scanning Passport photo and biometrics hmrc were unable to recognise. Photo on passport was 9 years old but i have not changed tha... See more

Company replied

Rated 1 out of 5 stars

A frustrating process ! after providing access to view my bank statement and HMRC records, my payroll records were still required. I couldn't access the link to confirm this after over 10 attempts unt... See more

Company replied

Rated 1 out of 5 stars

Requires link to bank account which is extremely invasive for an employment history check. Most other organisation trust the HMRC or agencies or disclosure Scotland. This feels like a data collection... See more

Company replied

Rated 1 out of 5 stars

Not happy with this company having my salary details at all. They force me to allow them to be my agent and I'm only doing this to be a guarantor. This is an unacceptable level of intrusion into my pr... See more

Company replied

Rated 1 out of 5 stars

Seems like scammers. I have not contacted them but they keep bombarding me with texts and emails to click on some dodgy link, apparently which could lead them to my bank accounts etc. Blocked emails... See more

Company replied

Rated 1 out of 5 stars

They are asking to link a lot of important sensitive information for them to access in order to do a verification/screening. They keep the data for 4 months, absolutely not necessary and how do they e... See more

Company replied

Rated 1 out of 5 stars

I am very concerned that this company needs access to my bank account when my employment history can be verified via P45's which I can provide, but have not been asked for

Company replied

Rated 1 out of 5 stars

I am not happy with sharing my personal life critical details with any company I have no business with for an excuse of 'verification'. Your service works perfectly and is great. For your customers bu... See more

Company replied

Rated 1 out of 5 stars

Well it didnt link seamlessly with my hmrc account. More importantly, the data it now has access to is vastly more than is required for a simple employment rrference, which i find unnecessarily invasi... See more

Company replied

Rated 1 out of 5 stars

Absolutely awful, genuinely considered if the role was for me having to use this screening process! Over complicated very invasive and felt like I was giving away more personal information than I’ve e... See more

Company replied

Rated 1 out of 5 stars

Very annoying process, there is no reason to have to connect your bank in open banking for verification. I detest this fully and feel this is an over reach for a verification step.

Company replied

Rated 2 out of 5 stars

The process is extremely intrusive. It wants access to your bank transactions, your tax returns ect.. What happened to providing a p60 and bank statement.

Company replied

Rated 1 out of 5 stars

I was completing an employment history for a company who use Accurate (UK trading name Vero I believe) to conduct the checks. Accurate use a 3rd party (Konfir) to conduct more checks and I wasn’t info... See more

Company replied

Rated 1 out of 5 stars

Absolutely useless, doesn't work properly. Didn't recognise my documents. Recognized my husband's but had to start over and over again put back to HMRC. Couldn't continue application for housing. Piec... See more

Company replied

Rated 1 out of 5 stars

Whilst the interface is usable, very little information is shared to inform the user why and how personal information is stored, used, forwarded to third parties etc making evaluation of a decision d... See more

Company replied

Rated 1 out of 5 stars

Such a waste of time especially for busy person. And why should I share all my personal details inc bank and hmrc accounts...

Company replied

Rated 1 out of 5 stars

Not sure how this is even legal. A job I’ve been going through screening for - not part of any government and not requiring any kind of government clearance - I was requested to link my bank account f... See more

Company replied

Rated 1 out of 5 stars

It's hard work and if you don't have an account with HMRC it takes ages especially if you are not good with computers.

Company replied

Rated 2 out of 5 stars

Asking for my bank details - never had this before so I never allowed access as I don't trust anyone that asks for bank log in details

Company replied

Rated 1 out of 5 stars

I rarely leave reviews, but this experience was genuinely alarming. I felt uncomfortable enough to escalate the issue to my HR team, who also agreed that the process raised serious red f... See more

Company replied


Company details

  1. Business to Business Service
  2. Software Company

Written by the company

Konfir is dedicated to making your employment verification process hassle-free. We understand how important it is for you to complete these checks quickly and smoothly. With our candidate-focused platform, you can easily share the necessary data from your own accounts with a third party, such as a new employer. Gone are the days of administrative hassles and delays when it comes to employment verification. Our top priority is to ensure your data is handled with utmost security and compliance with regulations. We believe in empowering you to move forward in your life with ease. Whether you're switching jobs, renting a property, or seeking any type of credit, our platform is designed to accelerate your journey in the modern economy. Let us take care of the verification process so you can focus on what matters most to you.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

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Replied to 97% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Invasive

Well it didnt link seamlessly with my hmrc account. More importantly, the data it now has access to is vastly more than is required for a simple employment rrference, which i find unnecessarily invasive, and i wonder if it really conforms with the principles of GDPR and Data Protection.

January 28, 2026
Unprompted review
Konfir logo

Reply from Konfir

Hi Keith - thanks for taking the time to share this feedback.

We’re sorry the HMRC connection didn’t feel seamless in your case. We know that step can be frustrating if login or authorisation doesn’t work smoothly, and we’re working on improving the experience here.

On the data point: the scope of the data access requested is limited to what’s required to generate an employment or income verification. The information shared is much the same as if you were sharing a photo/PDF copy of your PAYE record, but is done via secure APIs rather than via email.

We don’t collect login credentials, and we don’t retain open-ended access - connections are permissioned, time-bound, and used solely for the verification outcome.

Konfir operates under UK GDPR principles, including data minimisation, purpose limitation, and strong access controls. If you’d like, our support team can clarify exactly what data is requested and why in your specific case.

Please feel free to contact us at [email protected] and we’ll be happy to help.

Regards,
Team Konfir

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