Just started the process ill try to keep everyone updated. However I really lucked out, which is not normal, I got a gentleman representing and helping me, Wes is thename and he explains everything,... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
Based on these reviews
Company details
Written by the company
Ladder Loans are invitation-only installment loans for responsible people like you who are looking to pay off higher interest loans. These fast and hassle free loans are designed to save you interest and help you pay off your existing loans faster.
Contact info
25361 Commercentre Dr, Suite 100 B, 92630, Lake Forest, United States
- (866) 552-3337
- info@ladderloans.com
- ladderloans.com
Replied to 80% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I recently had a uncomfortable…
I recently had a uncomfortable experience with a agent named Marcos D it began ok but went down south after he continued to try and put me in a debt relief program. Today 2/12/26 a senior financial consultant named Michael M. Contacted me by email and wanted to do a soft pull on my credit. I responded and told him I was only interested in a loan. He never responded again! I wonder if this is a loan company or a debt settlement company only ?
Michael was very helpful and…
Michael was very helpful and informative. Definitely recommend if you are drowning financially.
Joe Higgins awesome
Joe Higgins made the process very easy...everything was explained in a way I didn't have to ask what something meant...He was very helpful and thorough through the entire process...
Wes is busy with me however this is the Guy to help you!
Just started the process ill try to keep everyone updated. However I really lucked out, which is not normal, I got a gentleman representing and helping me, Wes is thename and he explains everything, continues to tell meto not worry so much and leave all the stresses with him. He is professional yet makes me laugh. He's educated and has many years of experience and knowledge, which helps me feel at ease.
Willing to answer my questions
Michael Mandell was nonjudgmental about my debt and very helpful. I had many questions and he answered them without making me feel like I was being a bother.
Joey explained everything well and made…
Joey explained everything well and made it an easy process.
I needed help with debt and Adrian…
I needed help with debt and Adrian found the best option for me financially. He was very helpful and very knowledgeable. Thank you.
Joey Gonzalez was amazing
Joey Gonzalez was amazing! Joey went above and beyond to answer all the questions, it’s a relief to get the help! Joey has great customer service and makes you feel comfortable and confident.
Thanks again
Joey@ladder loans is awesome to work with
Hello. My experience with Ladder Loans was really awesome. I’d have to say it was a lot of talking and singing paperwork ,but everything worked out perfectly and I’m am very happy with Joey @ Ladder Loans. He was really patient with me and he really wanted me to get this loan and whent out of his way to make sure everything came through properly. So I highly recommend Joey from ladder loans. This really helped me out so much. Thanks a million!!
Jacquie Morales
Jacquie Morales really helped me out - she is awesome! Jacquie explained everything so clearly and patiently. Including different options with my car loan. Just to be able to feel like I had a plan and could see the end of the tunnel helps my piece of mind so much.
Thank you Jacquie and Ladder Loans.
Adrian was compassionate
Adrian was compassionate, thorough and did more for me than I expected.01/28/26
Brenda correa was very helpful friendly…
Brenda correa was very helpful friendly an knowledgeable going thru the process
Rick the best
Rick was such a great help with explaining everything to me and helping me understand the process
Drowning in debt
I was hesitant about calling. But after I spoke with Rick Torres he made me so comfortable with speaking about my situation. After so many denials from so many others. He was able to see me for the person I was before my financial crisis started. I appreciate the time and dedication in which he spent with me to help give me a resolution. To help me breathe again. So, if you are drowning in debt, please give a call. Thank you so much Rick.
Michael Mandell did an amazing job…
Michael Mandell did an amazing job helping me through the process with Five Lakes Law Group. Mike is so knowledgeable and explains things so well. I am certain that it was a blessing in my favor that he answered the phone when I called. I definitely had a 5/5 experience.
Not enough thank you’s😊
I couldn’t have had a nicer, polite, patient and knowledgeable agent to work with!
Jennifer Corona was the best person I have ever dealt with in all of my communication with (live) agents at banks or retail payment offices.
It would be nice if she could be cloned and placed everywhere that the consumer has to communicate with anyone!
Thank you for your service and support throughout the procedure. You took away all of my anxiety during the process!
LisaD
Shelby Scott was very patient & showed…
Shelly Scott was very patient & showed genuine concern for me and my financial goals.
Andrew was absolutely amazing
Andrew was absolutely amazing. He was extremely friendly, honest and positive energy that helped me get through an unpleasant time.
Joey Gonzalez was excellent
Joey Gonzalez was excellent. I had low expectations before the first call, but was pleasantly surprised by how thoroughly Mr. Gonzalez explained everything. All in all, an excellent experience with Joey Gonzalez of LadderLoans.
Help me reach my financial goal.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








