LegalPyro.de Reviews 1,044

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

The order was succesfull and it was sent. Everything is going well, I will update if something goes wrong or if the package arrives. *Btw, when will the PS2 or shark 2 firecrackers get restocke... See more

Rated 4 out of 5 stars

Good prices, a great variety of products, 5 stars in that regard. The delivery time isn't the best (or rather, the preparation time—bank transfer always takes 2-3 days, then another week to pack the... See more

Rated 1 out of 5 stars

Not professional at all. Ordered an item on a Monday 9am. Paid on the same day after 10 minutes of ordering. After one week of recieving the payment they still didnt ship it. I asked for a refund and... See more

Company replied

Rated 5 out of 5 stars

Greatest shop of all Time !! Number one shop I often recommend to people ;) The best Costumer Service of its kind.Affordable prices, fast shipping couldn’t be better ! Keep going @ Legalpyro;)

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Company details

  1. Fireworks Store

Written by the company

Feuerwerk Shop mit F1, F2, F3 und P1 category.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star

Replied to 59% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Fast

Fast, nothing missing, no obvious package

Order 66077

January 22, 2026
Unprompted review
Rated 1 out of 5 stars

Order in September.

We placed an order in September.
Legal Pyro sent it to the wrong home address. They sent several emails and the order was for approximately €220.
They said they would resend it, but I haven't heard anything from them since. I'll never order from them again.

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered from them 2 times

I ordered from them 2 times. The first time I had ordered the old FP3 from them with 1.8 grams and they were fine. But today my 2 order arrived the HONEY BADGER with 6 grams and they were even quieter than the FP3 although the firecrackers have 4.2 grams more than the others. I am not at peace I want my money back or another against performance.

October 28, 2025
Unprompted review
LegalPyro.de logo

Reply from LegalPyro.de

Honey Badger sind Schwarzpulver-Knallkörper. Warum gibst du uns die Schuld für deine Unwissenheit?

Rated 5 out of 5 stars

Review uptade

The review I left was 4 stars only because they only had bank transfer and it slowed down the process a bit. Since today I received an email to review my last order, and I also placed a new order today and saw that they now have card payment, I’m already leaving my updated review here ;) 5* The delivery time is normal like anywhere else, the packing time is not slow, support replies on time and helps with solutions for any problem, great prices and product variety, and now with card payment this is the number 1 store.

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

Great shop

Very good shop, The prices are very good, the delivery cost is also good and the stuff they got is also very good, sadly many products are out of stock but they still had great stuff an my delivery came very fast.

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

Very good page

Very good page, I will buy them again and a good price for the people of Spain. It doesn't take long, 4 days plus 2 of the transfer. I made 2 orders. The second one arrived halfway. The other thing I was missing arrived 4 days later, but one product was missing, some sticks. I hope to have a solution.

June 16, 2025
Unprompted review
Rated 1 out of 5 stars

Paid 1086€ never recieved anything

On the date 12.05.2025 i paid 1086.30€ and since then i only got an answer on the 15th saying they would ship it and they never did. From that day they ignored all my emails and never replied or said anything else. I ordered many times from this shop but never big orders like this. This is the first time they do this and now i lost 1086€. Im now filling a complaint on the online ODR platform.

May 12, 2025
Unprompted review
Rated 1 out of 5 stars

One month to recieve. Wow.

Not professional at all. Ordered an item on a Monday 9am. Paid on the same day after 10 minutes of ordering. After one week of recieving the payment they still didnt ship it. I asked for a refund and they didnt comply with it. The shipment will arrive extremelly late and i will have no use for the items i purchased. Not professional, NEVER ORDER from them unless you can wait for a whole month.

April 28, 2025
Unprompted review
LegalPyro.de logo

Reply from LegalPyro.de

I do not see any order with your name. The opinion looks fake.

Rated 1 out of 5 stars

Expensive rockets arrived broken, rude customer service, no refund

The F3 category rockets arrived broken in half, with no warning or instructions on how to use them. Their defense is that the website states—in very small print—that the rockets would be "shortened." Just say you're going to break them in half—literally broken to the point where there's no way to reassemble them.

There were no warnings or instructions on how to use these "shortened" rockets. The first ones ended up misfiring straight into the street and exploded right next to us. These are F3 category rockets...

They refuse to issue an immediate refund. They said they'll only refund the ones we didn't use after I send them back—which I'd be willing to do if the customer service hadn't been extremely rude. It honestly feels like the company is run by one person. And if I do go through the trouble of sending them back, I doubt I’ll be reimbursed for the ones that launched into the street full of people or the delivery and return shipping costs either. Or reimbursed at all for that matter after reading other reviews.

The whole experience has been super unprofessional. The representative was sarcastic, didn’t even apologize, and continues to ignore my messages, even though I’ve been extremely polite throughout the situation.

I used the rocket expecting it to work safely, but it launched sideways into the street instead of upwards. In response to my review, the company publicly called me a “money grabber,” despite my polite and reasonable emails. This kind of unprofessional behavior is disappointing. Instead of addressing a clear safety issue, they chose to shift blame and discredit a customer.

May 16, 2025
Unprompted review
LegalPyro.de logo

Reply from LegalPyro.de

Welcome,

The information about shortened racquet poles can be found next to the product - just read.

We have written to you stating that you can return products for a refund.

If the product didn't suit you then why did you use it?

A common money-grubber.

Rated 1 out of 5 stars

Just lost my money

I've ordered fireworks in the beginning of December. Never got a parcel and they don't answer although I've written already 2-3 messages. Money is gone. It's simply a scam.

December 10, 2024
Unprompted review
LegalPyro.de logo

Reply from LegalPyro.de

Nie ładnie nazywać ludzi oszustami. Proszę przesłać numer śledzenia paczki i zobaczy co się stało :)

Rated 4 out of 5 stars

Good prices, great variety

Good prices, a great variety of products, 5 stars in that regard. The delivery time isn't the best (or rather, the preparation time—bank transfer always takes 2-3 days, then another week to pack the order), and only then is it shipped, in a normal season. The support is okay, it wasn’t too slow, which is important. Since they don’t use DPD for delivery, this will be my main store. I just wish they offered card payment to save 3 days of waiting.

November 15, 2024
Unprompted review
Rated 4 out of 5 stars

Can’t be Mad

Very nice,

My second Order all went well. A little Longer thank usual (10 days) but it was in December so I think it’s okay! Got everything I ordered and will order again in the future

December 7, 2024
Unprompted review

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