Verified
My experience was excellent because the customer service was absolutely exceptional. I received a phone call initially telling me that the color that was ordered was going to be different from what th... See more
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See what reviewers are saying
Verified
I cannot thank Omar and lemlo enough for their excellent customer service. I ordered from the UK and the item was with myself within just under a week. I got a curtesy call from Omar to check I had... See more
Very nice service! Ordered a pair of Uggs, and when the shipping company could not deliver the package the first time they tried, Lemló was so kind to send my new pair immediately. Omar was very helpf... See more
Verified
My first time shopping with Lemlo from USA. Yes, there were shipping and customs charges, however, the rates were clearly and accurately represented in my shopping cart. Shipping time was exceptional... See more
Company details
About lemlò
Written by the company
Un'Esperienza di Shopping Unica
Visita lemlo.com
lemlò, con tre decenni di consolidata esperienza nel panorama dell'abbigliamento, delle calzature e degli accessori, si afferma come punto di riferimento per gli appassionati di moda a Roma.
Scegli tra i migliori designer nella nostra accurata selezione di capi, disponibile in tutti i nostri 8 punti vendita a Roma.
Scopri lemlo.com la nostra piattaforma di acquisto online che, unita all'esperienza dei nostri negozi fisici, offre un servizio di shopping facile e intuitivo.
Scopri le Boutique
I nostri Designers
Se hai bisogno di assistenza, il nostro customer care dedicato è sempre pronto ad assistervi, garantendo un supporto personalizzato per qualsiasi esigenza.
Contattaci
Shop Online: www.lemlo.com
Ponte Milvio: Via della Farnesina 12-30
Prati: Via Tacito 9 e Via Tacito 35
Parioli: Via Guidubaldo del Monte 1/3
Contact info
Via della Farnesina 12-30 • Via Tacito 9 • Via G. del Monte 1/3, Roma, Italy
- +39 366 5064813
- customercare@lemlo.com
- lemlo.com
4.9
Excellent
1K reviews
Replied to 16% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Verified
Verified
My experience was excellent because the…
My experience was excellent because the customer service was absolutely exceptional. I received a phone call initially telling me that the color that was ordered was going to be different from what they had available and if it wasn’t working, I could return it which I did. The item came wrapped beautifully in a tote bag and I will definitely order again.
October 14, 2025
Verified
Great customer service and fast shipping
August 12, 2025
Verified
Great experience
I had a great experience with lemlo's customer service during a problem with my bank account. They answered my concerns immediately and they helped me solve the problem. Overall, I had an amazing experience during purchasing from this website and I will be definitely buying from them again!❤️
April 7, 2025
Verified
Perfect service
March 14, 2025
Verified
The customer service is the best I have…
The customer service is the best I have ever encountered and I will definitely buy again from Lemlo.
I highly recommend.
March 7, 2025
Verified
Everything went smoothly!
October 18, 2024
Verified
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Great product selection and service
Great product selection. Bought a bad and got it delivered to Ireland promptly. Very happy with purchase and service
February 14, 2024
Verified
Thanks for the great service.
They responded promptly to my inquiries and were accurate, helpful and excellent service. I would use them again.
January 29, 2024
Verified
very good very fast
very good very fast , very good communication and very good price = top
January 23, 2024
Verified
Veloci ed efficienti
December 9, 2023
Verified
Very nice service
Very nice service! Ordered a pair of Uggs, and when the shipping company could not deliver the package the first time they tried, Lemló was so kind to send my new pair immediately. Omar was very helpful :)
October 17, 2023
Unprompted review
Verified
Great service.
October 26, 2023
Verified
Very detailed updates about the…
Very detailed updates about the whereabouts of the order.
Quick delivery.
Nice packaging!
100% satisfied customer!
September 24, 2023
Verified
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