Lieferando.de - Online Essen bestellen Reviews 21,912

Ordered Food and waited 1 hour for delivery... and they forgot the drink. Very frustrating. Restaurant was around 10-11Km away and the delivery boy offered to go back and bring my drink, on his Bic... See more

Customer service is not readily available, waiting 2 months now for feedback on an order that was never delivered. - and replying with an automated message that you receive an unprecedented amount of... See more

Ordered dinner with a 45-minute ETA. Lieferando suddenly changed delivery to tomorrow. Restaurant confirmed food was ready, but Lieferando failed to send a driver. Chat support was a joke—only... See more

I ordered food one Sunday evening. I did not receive my food, even though the website says it had been delivered. I understand some mistakes can happen, but there is no compensation for the fact that... See more

At the moment, I am in a small but picturesque city and ordering online is something I would do from time to time. Fortunately, most of the food places on this APP are the ones I go in person. It woul... See more

One of the best food i have tried in a while. With only two complains a bit pricey for a Indian food and quite small portions. If I wasn’t a fan of Indian food now i felt in love with it, really tas... See more

Tasty food, good prices and fast delivery. Very nice, polite people too. I order regulary

Bobby‘s Curry & Co beste ! Immer freundlich, on Time, Good Food, Nice :)

There is no customer service. Only a bot, who tells you that you cannot cancel your order. Today we ordered dinner and waited for 90 minutes. The bot didn't do anything. The restaurant said, it's L... See more

We are long term customers at Lieferando.de and are overall satisfied until today. We received a voucher for many orders at one restaurant. The voucher number has been typed into the intended field du... See more

Service , payment , and delivery always go smoothly . Thanks for being available .

The delivery never showed up or called us even though we waited in the lobby of our hotel for almost an hour. After contacting Lieferando they said the delivery tried calling, which was not the case,... See more

Order was canceled by the restaurant due to driving distance yet the app still shows as delivered. Imediately contact the customer service by email, 2 weeks later no reply whatsoever. Barely get in to... See more

I ordered a wrap and fries from this online shop. The waiting time was relatively short, and my food arrived quickly. However, the fries were completely over-seasoned—there was no actual taste of frie... See more

The company took money from my PayPal account for an order I did NOT place in Germany, while living in the Netherlands under a completely different address. While I have mailed customer support about... See more

They tell 40 min. waiting time, after 40 min. They send the delivery driver to a location far far away compaire to the road betteln the restaurant and my location, after 10 more minutes I need to wait... See more

Order kept being postponed until I needed to move on with my life, I can't wait for a delivery for the rest of the day. There is literally no way to speak to someone at customer service. Save yourself... See more

A total failure to deliver my order, for which I paid €69.59 via credit card. A deeply frustrating and unprofessional experience. I paid €69.59 for an order on Lieferando.de that never arrived from PO... See more

1.why is the app unable only showing me restaurants which are delivering to my homeadress (yes, it's fixed in my profile!) It's not funny trying to make a storno (and yes: the refund isn't als... See more

Bad costumer support Order was 3h late, so late in fact we believed it was forgotten. Tried to call the restaurant multiple but no reaponse. We tried to order at a second place and than the food... See more

The delivery time was already quite long right after placing the order. It kept getting higher and higher, and in the end, the order was simply canceled without explanation. At least the money was ref... See more

If only there was a negative rating. Absolute garbage company. After 1 hour of ordering from a restaurant it was cancelled. Annoying but ok. HOWEVER, when Lieferando (as required) refunded me for my o... See more

Something happened multiple times: I ordered something and 40 minutes later the restaurant didn't even receive the order, because probably you don't have enough couriers. But in the app, it shows as f... See more

A bunch of liars runs the company and its policies. My order was delayed by an hour, and I was told that a voucher as compensation would be provided, which I would receive within 2 days. I never recei... See more

They deserve a minus 100 star... worst management and worst customer service. First To the person who will reply to this review. Dont write scripted messages. I know you dont care. I emailed y... See more

It's been over one hour since I placed my order and Lieferando says my order is not yet being prepared. I called the restaurant and they said they have already made and sent my order my way. I have no... See more

This is the second time I have an issue with Liferando.de. This time I have not received my order, the courier checked it as delivered so I’m left with nothing. There is also no way of contacting cust... See more

My order was marked as “delivered” in the app, but I never received it. The doorbell didn’t even ring, and I checked outside and at the building entrance – nothing. I received a refund for the food, b... See more

ordered McDonalds located 1km from my place. Indicated delivery time 25 minutes, confusing information trough the app, continously changing information about the delivery. At the end 1,5 hour to deliv... See more

I very rarely review services because I don't think it changes anything and normally I am not one to bash companies. But...in 3 different cases in the last months from different couriers I was told th... See more

Orders aren't coming through, this happened multiple times now, on 9th of april and today on the 23rd of May. Restaurants on the phone are very unfriendly when asking them what the status of the o... See more

The website has too many bugs to count, the user experience is clunky and particularly made annoying by the slow loading times. To top it off, now they're forcing users to create an account instead... See more

This must be the single worst app in all of history. First of all, if you're working with restaurants with independent couriers, the best you can do is give them the info of the ordering person ( phon... See more

I placed an order with Lieferando a significant time ago. The waiting period has been excessive; frankly, it took so long that I eventually gave up and had to prepare and eat my own meal in the int... See more

I placed an order, and 30 minutes later, another customer called ME to complain that she hadn't received one of her items. She thought I was customer service because she had received a receipt showing... See more

The second time now I have waited over an hour for my delivery which I pre-ordered for a specific time. I received no notifications for the delay, the progress, the reasons and then no compensation in... See more

1-star review – Never again. Worst delivery experience I've had. I ordered from Lieferando via Pizzeria Roma. I was home the entire time – no one rang, knocked, called, or left anything. I... See more

Worst experience ever, please do not trust this company. Order comes mind 90 later after ordering, Ice was warm not eatable and pizza cold, no not order here!

I've made an order. The courier called me and informed that he could not find my door. We have just 3 doors on the stage. I explained him that address is correct. He told me ok, he will come back and... See more

Ordered Chinese food on Dec 31, 25! payed with a giftcard over 70€!! The oder was not recieved by the restaurant, but the money was gone!!! Sent a few complaints to Lieferando, no response so far!!!... See more

I waited more than 2 hours for my order. The order has still not arrived. Unfortunately, I have already paid in advance and the money is probably gone. Absolutely not recommended, never again...

The driver came in Café Glück und Selig at 12.35 hrs on September 28th 2025. He never brought the order to my Adress. I picked the order myself @ Café Glück und Selig after 1 hour and 15 Minutes wait... See more