Lonzodesign Reviews 18

TrustScore 3.5 out of 5

3.3

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3.3

Average

TrustScore 3.5 out of 5

18 reviews

5-star
4-star
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1-star

Replied to 11% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

Additional shipping fee

I had ordered a lamp to be shipped to an EU country. According to their shipping policy, they ship to this country for free.

After my order, I receive an email from the company that I will have to pay additional shipping costs, as the package is bigger than expected (almost the same price as the lamp itself).

This is not according to EU law.

When I mentioned this, they agreed to send it for free, but that the shipping would take longer than their shipping policy.

Now waiting for my order to be processed and received. Will be hesitant to order from them again.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

High Quality, absolutely recommended!👏🏻

The customer service was easy to reach and very friendly and accommodating. The lamp is of very high quality and was extremely easy to install. I’m truly delighted and would order again at any time! Great value for money, Absolutely recommended! 👏🏻

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended service!

Highly recommended service!

We ordered different lamps on the homepage of Lonzo Design and they were shipped very fast. Everything went good and we are very glad of choosing Lonzo Design. We are looking forward receiving our next order.

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

Truly good service.

Truly good service.

I had a very good experience with everything. Awesome prices fast delivery and nothing to bother.
Would recommend it and would buy again

September 9, 2025
Unprompted review
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