Maya Henry Reviews 356

TrustScore 3 out of 5

2.9

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Review summary

Based on reviews, created with AI

Consumer opinions are mixed regarding the products. Some people express satisfaction, describing the jewelry as beautiful and of amazing quality, especially considering the price. These reviewers mention being happy with their purchases and even planning to buy more items as gifts. However, others report issues with clasps and are seeking exchanges. On the other hand, a strong consensus exists regarding the website, with many people expressing negative opinions. Some consumers mention that the items they received were not of the expected quality, and not worth the price they paid.

Based on these reviews

Rated 3 out of 5 stars

Product received pretty quickly. Everything is beautiful. The magnification took me back a little. But at these prices you can't beat it. However, I have any ongoing situation with Maya&Henry earrin... See more

Rated 1 out of 5 stars

I just saw the ad on youtube and almost died laughing about this AI generated crap. So ridiculous and scammy that had to write this review. Maya(!)& henry a old british couple selling out all there p... See more

Rated 1 out of 5 stars

This is a new type of scam which is becoming very popular.Scammers set up a fake web site , claim to be a long established family run business crafting hand made items like jewellery, leather bags etc... See more

Rated 1 out of 5 stars

This is my advise. Each time I see an add anywhere on the internet, or Youtube, mainly, I always check the legitimacy of a online business. If you do not see PayPal or a contact telephone number, and... See more

Rated 5 out of 5 stars

I had ordered a tennis bracelet and necklace. Then on the same day, I checked the reviews. I immediately cancelled my order and received a full refund the next day. So glad I checked before ending... See more

Rated 5 out of 5 stars

I was skeptical after ordering because Facebook & other sites have your company as a scam but I had a very good experience with you. Yall kept in touch with me keeping me up on tracking & delivery. My... See more

Rated 5 out of 5 stars

That was very happy with my purchases. I received g r a information that deals with the quality of the gym. About the moissanite grading report and the grading scale for the jewelry Stone. I feel th... See more

Rated 5 out of 5 stars

This is my first time ordering your jewelry I have been seeing it on Facebook and tick tock a lot. I am a jury fanatic and love to experience the love that you show making and designing your jewelry.... See more

Rated 1 out of 5 stars

EVEN SHEIN DOESN IT SELL PRODUCTS AS BAD AS YOURS,IT LOST ALL COLOR AFTER THE WEAY AND MY NEK WOULDN’T STOP ITCHING, l RECOMEND THAT ANYON WITH ALLERGIES,MAKE SUCE IT’S REAL GOLG BEFORE BUYING ANYTHI... See more

Rated 1 out of 5 stars

SCAM don’t be fooled I nearly was was going to order when 1st see the advert they closing down Wednesday so added some bits to basket. Few days later the advert came on again saying they closing dow... See more

Rated 1 out of 5 stars

Don't trust these people. It's an American brand but the narrator with an old lady British accent tries to give the impression that it's a long established shop closing down. If they lie about this, w... See more

Rated 1 out of 5 stars

The company is not fake but the items are fake. Claiming it's pure gold but it's gold plated. I complained when I found out is not gold testing it with magnet. Sent email to return and their response... See more

Rated 1 out of 5 stars

THIS SO CALLED COMPANY IS DEFINITELY A SCAM. THERE ARE MANY SCAMMERS WHO USE THE SAME OLD STORY - OWNERS RETIRING, FAKE PHOTOS OF RELUCTANT RETIREES. DO NOT BE FOOLED! Why is trust pilot not investig... See more

Rated 5 out of 5 stars

A lovely family business with incredible pieces of jewellery at brilliant prices. I’m getting married in November and I wanted some jewellery to make it special so I chose a mystery box hoping to have... See more

Rated 1 out of 5 stars

I’ve been seeing the heartbreaking ad on YouTube about Maya needing to close down her jewellery store and needing to sell everything. I went on the site and tried to determine what type of gold the p... See more

Rated 1 out of 5 stars

I’m so upset 😭 the money they scammed me , I put double shift for that. Crappy jewellery, Primark does better than what you sell. May you never experience happiness, all the money you have scammed us... See more

Rated 5 out of 5 stars

The pieces of jewelry I bought are for myself and my Niece, who has been such a 'God send' as I suffered from a mild stroke & Mental Health problems in the past two years. The 'pieces' are so beautifu... See more

Rated 5 out of 5 stars

The quality is amazing, and I got everything at a great price. I absolutely love everything I received! I’m definitely going to order more. I especially appreciate all the promotions and discounts the... See more

Rated 1 out of 5 stars

I can’t believe that there are anything other than positive reviews that are not fake! My review is based on 38 years experience in Finance and Financial Reviews of companies. Try seeing w... See more

Rated 1 out of 5 stars

I would have given negative stars if possible. Absolute con. Necklace described as solid gold but turned black in less than a week!! When people cotton on, they will come again with a different nam... See more

Rated 1 out of 5 stars

Placed order then tried to cancel, I was told I could only cancel up to 5 mins after placing order. It took ages for order to arrive, it was pictured on my doorstep, after much investigation it was f... See more

Rated 1 out of 5 stars

Plz avoid, its not a jewllers just an online scam, i did recieve my items but the quality is terrible, brass looking in colour, I was aware it wasn't real for the price but asumed/hoped it would be a... See more

Rated 1 out of 5 stars

Since the same jewelry sells for £1-£3 on Temu, Shein, AliExpress, there is no doubt that the sweet old couple does not produce anything, just re-sell cheap stuff from China. Should be investigated fo... See more

Rated 1 out of 5 stars

DO NOT BUY FROM HERE!! This is an AI scam, made with the intent to reel potential customers in with a fake story with fake people. Older people might believe the fake story and as other reviews state,... See more

Rated 1 out of 5 stars

I am not happy because of the bracelet came defected. I sent 3 emails to support and no respond yet. It says that return within 14 days! if you do not answer customer service how can I return it ? unt... See more

Rated 1 out of 5 stars

This is a scam company operating in China and nothing to do with those two elderly people closing their doors. I was about to place an order but the site wouldn’t or couldn’t tell me what kind of... See more

Rated 1 out of 5 stars

Total SCAM. The jewelery is cheap replicas made in China. No gold stamp mark and in no way represents "hand made jerelery" Don' t be taken in like I have been. I paid way over the real value of th... See more

Rated 1 out of 5 stars

Bought a gold bracelet…for £80….it took three weeks to arrive. When It eventually turned up I knew immediately it was just cheap junk…my bad. Looking at it now I realise my mistake. Gold prices... See more

Rated 1 out of 5 stars

I haven't even bought from here before and never will. I was watching a YouTube video and I could tell by the way the "old woman" was talking that it was AI. Then, watching the video, if you look clos... See more

Rated 1 out of 5 stars

This and most likely, any other company with ‘Maya’ & ‘Henry’ in the address are fake. There are several obvious ways of finding this out. Not even convinced the 5 star reviews on here are genui... See more

Rated 1 out of 5 stars

PLEASE PLEASE don’t purchase anything from this company!! They are scammers! Con artists with a made up sob story that’s on YouTube! You will receive at best cheap, metal jewellery you could buy on Te... See more

Rated 1 out of 5 stars

I was just about to pay for six items on this site when I suddenly realised that they have been claiming to close down in few days yet continue to advertise weeks later, so I decided to check reviews... See more

Rated 2 out of 5 stars

So I’m thinking that Maya and Henry’s jewellery shop is really nothing other than a scam. Yes, I’ve got a portion of the jewellery I ordered and it’s not quite the quality that is advertised. Thi... See more

Rated 1 out of 5 stars

Why the hell YouTube has advertised this scam website I recently bought jewellery from this scam website Maya and Henry and when I checked it said partially delivered that’s when I knew something w... See more

Rated 1 out of 5 stars

I was completely disappointed with the bracelets I ordered from Maya& Henry jewellry. It stated they would NOT tarnish, I wore them twice and they tarnished so badly I cannot wear them. I sent an e... See more

Rated 1 out of 5 stars

Absolutely appalling. The advert which suckered me in was on YouTube, proclaiming Maya and Henry are this poor old couple who are going out of business and selling their hand designed jewellery off at... See more

Rated 2 out of 5 stars

I ordered white gold bracelets and a ring. Advertising says won't turn skin colors..however after 1 hour of wearing them they started turning my skin and breaking me out. I can only wear real gold..Th... See more

Rated 1 out of 5 stars

FAKE AS FAKE COULD EVER BE. WATCHED THE YOUTUBE AD AND THOUGHT, THAT LOOKS A BIT DODGY, AND LO AND BEHOLD, IT IS! BULLSHIT CHINESE CRAP, MASS MARKETED TO RIP OFF WESTERNERS. DON'T BE FOOLED BY SOME AI... See more

Rated 5 out of 5 stars

I am waiting for my delivery, you sent a10% off code for me but I had already placed my order, I am a widow & my engagement ring is broken, so I ordered this to replace my broken one, its beautiful &... See more

Rated 1 out of 5 stars

This business popped up on the Market Place of Facebook. A smiling picture of a couple of oldies regretfully closing down their jewellery business. Buyer Beware! £30.00+ for a 'brass' chain brac... See more

Rated 5 out of 5 stars

Astonishing I had my first order delivered . When I opened the parcel which was well wrapped I was astonish on the beauty of the bracelets and the weight of them. The workmanship was outstanding . I’... See more

Rated 1 out of 5 stars

DO NOT BUY FROM THESE THEY ARE SCAMMERS!! the company is fake an these are actors - YOUTUBE should be ashamed at all the fake adverts they have on there - why has nothing been done about utube allowi... See more

Rated 1 out of 5 stars

I was one of the dumb ones that actually thought this company was real and ordered $150 worth of absolute shit. I desperately wanted it to be true and prayed that I would get what I ordered - beautifu... See more



Contact info

2.9

Average

TrustScore 3 out of 5

356 reviews

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Rated 5 out of 5 stars

Absolutely beautiful jewellery and i…

Absolutely beautiful jewellery and i recieved so much support from the advisors who communicated throughout the delivery of my items im definitely ordering again everyone loved looking at my ring and chains..
Thank you so much im so happy.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Well worth it!

This is my first time ordering from Maya and Henry, and I'm thrilled. The selection is extensive, and the pieces I chose arrived quite quickly. I'm very pleased.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

The prices are extremely low!

The items I was searching for were easy to find. The search feature was quick and simple to use. The website is easy to navigate and the pics of the different pieces of jewelry were beautiful.

February 10, 2026
Unprompted review
Rated 4 out of 5 stars

No problems

I have ordered 3 times and found out I had put on the wrong address so I emailed them right away next day got an email back no problem they said we will sort it out and they did.
The items I bought I am very happy with them yes the finishing on 1 ring is not perfect but for the price I am not concerned I have bought some items twice but they are for gifts for friends and family

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Enjoy you retirement that is wonderful Thing.

I see that you both are getting ready to enjoy the rest of your life. God bless you both and as always I have to say please be careful and be safe I luv watching Mr.Joe Kenda Detective . He had a shoe on TV about an elderly couple that owned a boat that they wanted to sell these people befriended them. His girlfriend went along anyway this man and girlfriend did a terrible thing. I don’t want to scare you both. But some people can be so fake. Thank you for my discount when I where my jewelryI will think of you both the jewelry I bought is absolutely Beautiful. Cynthia Allen…

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Treasured beauty

I love the unique beauty of your jewelry. This is my VERY FIRST, MAJOR jewelry purchase EVER in my 60 years of my life. I am so excited. While it is a sad time for your company, my jewelry purchase will be greatly treasured. THANK YOU.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Happy customer

Hello
I bought a tennis bracelet from Myah and Henry.
I found it to be a wonderful experience.
Long ago my first husband promised me one. And it never happened.
I read some feedback and was very upset, as there were bad reviews. I thought I got scammed.
It arrived today, and it's lovely.
I nervously did the magnet test and it passed with flying colors.
Thank you for the chance to fulfill a long forgotten promise.
I am very happy with my purchase.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

GRA GEMOLOGICAL RESEARCH ASSOCIATION

That was very happy with my purchases. I received g r a information that deals with the quality of the gym. About the moissanite grading report and the grading scale for the jewelry Stone.
I feel that they're legit or they wouldn't have sent me this information in regards to the pet scale clarity scale and color scale. I feel like what I paid with perfectly acceptable.

November 27, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute rubbish!

Was informed it wouldn't tarnish. Wore it for 2 days and see the result! Supposed to be on sale from £150! Heap of crap! Cant believe they are claiming shop for 80 years wish I could send the picture!!! So f****n annoyed! Never buy from them!

February 9, 2026
Unprompted review
Rated 1 out of 5 stars

GOLD PLATED

The company is not fake but the items are fake. Claiming it's pure gold but it's gold plated. I complained when I found out is not gold testing it with magnet. Sent email to return and their response it's a highesr gold plating admitting it's not gold. They offered me another discount even they scammed me like a fool but no discount is happening. I decided to dispute with my bank. I emailed to delete the youtube claiming it's pure gold. Now I learned a lesson if too cheap meaning it is fake being pure gold.

January 17, 2026
Unprompted review
Rated 5 out of 5 stars

I was skeptical after ordering because…

I was skeptical after ordering because Facebook & other sites have your company as a scam but I had a very good experience with you. Yall kept in touch with me keeping me up on tracking & delivery. My jewelry is beautiful & I am a very happy customer. Thank you & sorry to see your company go. ANGELIETERRY

February 7, 2026
Unprompted review
Rated 5 out of 5 stars

This is my first time ordering your…

This is my first time ordering your jewelry I have been seeing it on Facebook and tick tock a lot. I am a jury fanatic and love to experience the love that you show making and designing your jewelry. I'm very happy that I ordered some of your pieces look forward to getting more.

February 5, 2026
Unprompted review

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