MODSERACW Reviews 568

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the product quality and consider the prices excellent, especially when taking advantage of special offers. Consumers also highlight the beautiful design of the watches. However, opinions on the order and delivery service are mixed. While some people appreciated the streamlined ordering process and frequent updates, others reported issues with shipping times, tracking, and transparency. A few reviewers expressed concerns about the origin of the products, noting that they are shipped from China despite being advertised as being made in Florida.

Based on these reviews

Rated 4 out of 5 stars

Overall the watches, the website the majority of the experience with this company really good. I know they are Seikos, but look fantastic. Feel pretty good, almost comparable. Only just got them to... See more

Rated 4 out of 5 stars

Ordered the “buy two, get one free.” And was only sent TWO watches. I’ve been in decent contact via email with support and it SEEMS like they are shipping the THIRD watch but I was supposed to get shi... See more

Rated 4 out of 5 stars

Like most people, I was skeptical at first, but decided to jump on the 2 for 3 deal. Lots of shipping updates. From order to receiving took about 3 weeks. All 3 watches are beautiful though and the ma... See more

Rated 4 out of 5 stars

Watches were really nice and I've gotten many compliments on them at work. I've had to reach out to customer service a couple of times for minor issues and they've been helpful and responsive. Track... See more

Company replied

Rated 5 out of 5 stars

I’m really happy with my Modsera watch. It looks sleek and stylish, and I’ve already gotten a few compliments on it. The quality feels solid, especially for the price, and it’s comfortable enough to w... See more

Rated 5 out of 5 stars

The ordering process was incredibly streamlined. I received my watches well within the delivery window—right around two weeks—and every piece was absolutely flawless. I ordered three watches, and each... See more

Rated 1 out of 5 stars

I ordered a watch from them on November 30th. Long story long, the watch was confiscated by the USPS for counterfeit postage. Modsera would no longer return my texts/emails. Their website went dark... See more

Rated 5 out of 5 stars

The watch itself is stunning, it’s fully function and looks and feels much much more expensive than it is. The end the end process is good, there are regular comms from order to shipping to receipt. T... See more

Company replied

Rated 5 out of 5 stars

Modsera uses high quality movements at a less expensive cost which was a huge appeal to me. I'm getting the new Tudeiko Chrono Racing White, Seitona Champagne, and the Seikomariner silver rhodium and... See more

Rated 3 out of 5 stars

The watch is beautiful 10/10. The only issue I had was shipping, I ordered it on 11/30 I didn’t receive it until 12/23. The shipper uniuni wasn’t great with shipping or communication They shipped it f... See more

Rated 4 out of 5 stars

Ordered the a 3 piece set of Tudeiko Blue, Seitona Blue and the SeikoMaster vintage. Easy ordering process and the team provides timely updates on the order status. The case materials and finishin... See more

Company replied

Rated 1 out of 5 stars

Selling watches from china and saying they are being made in Flordia is a complete scam. This person will send fake emails about production and delays, but your tracking numbers for shipping are from... See more

Rated 1 out of 5 stars

I purchased 3 watches in September which I decided to return. The return policy was one of the reasons I used this site. I follow their instructions and promptly responded with a UPS tracking ID. Upon... See more

Rated 5 out of 5 stars

I recently ordered through Modsera and was impressed from start to finish. The site is simple to navigate—no clutter, no confusion. Browsing different watch styles felt smooth, and the search filter... See more

Company replied

Rated 5 out of 5 stars

Modsera has a great selection of my favorite watch styles at afford prices. I am taking advantage of their 3 for the price of 2 promotion. Getting a Black Dial Seitona, Blue Dial Crono Seikoak, and a... See more

Rated 1 out of 5 stars

The watches themselves are marketed as high quality custom made pieces. The watches i received were mass produced junk. Bracelets are all cheap and unfinished. The glare makes them ineligible and esse... See more

Rated 5 out of 5 stars

The buy 2 get 1 free always gets into me.so far i have 6 watches that i wear (different style) everyday and always get compliments about it.Price is affordable, shipping takes a little over 2 weeks, s... See more

Rated 5 out of 5 stars

Exceptional timepiece. The craftsmanship and elegance cannot be overstated. For anyone that is interested in exploring a watch collection, this is the perfect place to start. Quality, beauty, and char... See more

Rated 5 out of 5 stars

The web site is easy to navigate and use, the product selection was great. Prices are excellent especially if you get the 3 for two deal. Highly recommend. Minor issue, could not select watches whe... See more

Company replied

Rated 1 out of 5 stars

Have had an absolute horrible experience with this website. Felt like I was buying something off eBay in the 90's bad communication. Products not listed correctly. I even paid an extra fee for a watch... See more

Rated 1 out of 5 stars

MODSERA is a SCAM without a doubt. Order 3 watches that were never received. After weeks of sending me fake emails about the various stages of where the watches are in production, quality inspection,... See more

Rated 1 out of 5 stars

I placed my order on 08/14, and it’s been sitting “with shipping” since 08/22 with no movement at all. I reached out to Modsera and was told my shipment would be expedited, but nothing changed no trac... See more

Company replied

Rated 1 out of 5 stars

I am extremely disappointed with the service I received. I never received the items I ordered, and the company has been unhelpful in resolving this issue. They advised me to contact the carrier, but t... See more

Rated 1 out of 5 stars

The dedication to providing a positive experience is not existent. Your support line is more concerned about following process versus satisfying the customer. When asked. A couple days after order,... See more

Rated 3 out of 5 stars

Quality of product is fantastic. Purchased a Datejust and GMT. One small issue with returns — please don’t take off your plastic protective stickers unless you’re truly satisfied with the purch... See more

Rated 3 out of 5 stars

Ok so I purchased the 3 watch pack back in September. Once they arrived I was not happy with the quality and I shipped them back same day following the exact instructions given by Modsera. It’s now... See more

Rated 5 out of 5 stars

Shipping time was a bit longer than expected but it’s the holidays. My watch is a show stopper and everything about the packaging, including a tool set, box, extra strap, etc was fantastic. Will be bu... See more

Rated 4 out of 5 stars

I bought 3 with two buddies using the summer sale. Great price! The watches took about 3 weeks to ship which I understand is due to the assembly process. Other than that I have loved the watch. Great... See more

Rated 4 out of 5 stars

Had issues with my DAY-DATE and they were kind enough to give me a replacement. Took about two weeks total from me shipping back my original watch and getting my replacement. But had to pay shipping a... See more

Company replied

Rated 5 out of 5 stars

Was quite sceptical of what might arrive when I ordered a watch if here but I cannot fault what’s arrived I have a really nice watch delivered nicely in great packaging ect I will definitely have anot... See more

Company replied

Rated 5 out of 5 stars

With Modsera, What you see is what you get. Unlike many others where the pictures are taken in studio perfect situations, the size and colours can be confusing. Modsera was professional, quick and del... See more

Rated 5 out of 5 stars

********IMPORTANT UPDATE 1-6-2025*******IT APPEARS THESE GUYS HAVE FELL OFF THE FACE OF THE EARTH. I PLACED ANOTHER ORDER FOR APPROX. $500 OVER A MONTH AGO. NO WATCHES NO COMMUNICATIONAFTER REPEATED A... See more

Rated 5 out of 5 stars

I bought a watch and was kind of skeptical but once I received it let me tell you the quality of the piece is unmatched. Throughout the process I always received updates about the various stages throu... See more

Rated 3 out of 5 stars

I purchased a GMT watch and instead of the Hour hand and date moving they do not move in position 2. What happens: In position 2 the GMT hand when turn clockwise moves and when counter clockwise the d... See more

Rated 5 out of 5 stars

I ordered a Panda on 10/31. My watch was delivered on 11/6. I received email updates almost daily about the processing and shipping. I love this watch and have received compliments on it. Th... See more

Rated 5 out of 5 stars

I couldn’t be happier with this watch! The craftsmanship is excellent—solid, stylish, and feels high-quality on the wrist. The design is sleek and versatile, perfect for both everyday wear and more fo... See more

Rated 5 out of 5 stars

I recently purchased 3 watches from Modsera, and I couldn’t be happier with my experience. The selection was great, ordering was easy, and shipping was smooth and fast. Each watch exceeded my expectat... See more

Rated 5 out of 5 stars

Just got my Modsera watches through the 2-for-3 deal and I’m honestly impressed. Both pieces feel solid and have a nice weight to them. The finishing and detailing look great in person, even better th... See more

Rated 4 out of 5 stars

I got the Daytona Panda. Easy shopping and shipping. 4 stars only because I would have loved a little more insight on the watch functions (they don’t function exactly like the Rollie) and the shipping... See more


Company details

  1. Watch Store

Written by the company

At Modseracw, we specialize in bespoke Seiko modifications, transforming standard Seiko models into one-of-a-kind timepieces that reflect your individual style. With meticulous craftsmanship, premium parts, and a passion for excellence, we deliver a watch that not only stands out but stands the test of time.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

568 reviews

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Replied to 17% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

ModseraCX = Modsera = SCAM.

I ordered a watch from them on November 30th. Long story long, the watch was confiscated by the USPS for counterfeit postage. Modsera would no longer return my texts/emails. Their website went dark. They re-branded at Modseracx. Of course the website looks exactly like Modsera. And their watches. Their website even still says MODSERA. They have suggested that I never placed an order with them, being ModseraCX. And to contact Modsera. I gave them the opportunity to do the right thing. Instead, they insulted my intelligence by suggesting I had contacted the wrong company. They are a scam. Do not order from them.

February 6, 2026
Unprompted review
Rated 1 out of 5 stars

Its a scam

Its a scam. Bought a watch and it stopped working pretty quick after receiving. Now they claim i never ordered it. Been fighting to get a refund or warranty since November its now February and nothing

November 5, 2025
Unprompted review
Rated 1 out of 5 stars

Very Sketchy

Very Sketchy! I ordered 4 items - 3 watches and a "Trio" travel case. I received the watches but not the case. I contacted support (very difficult) and eventually got them to check and they acknowledged the item was out of stock and offered me a refund. This was in Dec 2025, it is now Feb 2026. I still have no refund or case. When I contact the company now, they way "oh, we are not Modsera, we are ModseraCW". Their site is ModseraCW, but everything on the site - the logo, the products, these reviews - are all Modsera and exactly the same as everything I received in email and product packaging from them. Be very careful ordering from any company named Modsera or ModseraCW or whatever they decide to call themselves next week

February 3, 2026
Unprompted review
Rated 1 out of 5 stars

Fraud !!!

Fraud !!!! Horrible cust service and no help, i ordered the 3 watch set was sent all of the watches that came from China not Florida as stated , took one of the watches on a trip and the crown was completely locked but it still filled with water and condensation , contacted them after alot of back and forth they said i could either get a new one of store credit i opted for store credit to buy a different watch and was never sent the credit waited mths emailed and got nothing in return , now they operate under modseracw.com and they are acting like they dont know anything about it check google you can see that modsera and modseracw are the same account they cancled modsera bc they were ripping ppl off and started modseracw ....(((((STAY AWAY ))))

January 29, 2026
Unprompted review
Rated 1 out of 5 stars

Do not trust this scam website - I got empty boxes

I am extremely disappointed with the service I received. I never received the items I ordered, and the company has been unhelpful in resolving this issue. They advised me to contact the carrier, but the carrier stated that only the merchant can file a claim. I am out of $578 and strongly advise against doing business with this company.

July 31, 2025
Unprompted review
Rated 1 out of 5 stars

MODSERA is a SCAM without a doubt

MODSERA is a SCAM without a doubt. Order 3 watches that were never received. After weeks of sending me fake emails about the various stages of where the watches are in production, quality inspection, testing and even shipment, I asked if they can send me the track shipment number since they claimed the watches were shipped. This is when I got an email saying they are experiencing difficulties with their Shopify online shop and cannot fulfill the order. They did not offer to refund the money or work on a new order, they simply said that I can/should work with my financial institution, essentially admitting they took the money but did not deliver the product. I encourage you to avoid them at any cost.

January 9, 2026
Unprompted review
Rated 1 out of 5 stars

I purchased a Seiko Oyster Perpetual…

I purchased a Seiko Oyster Perpetual Datejust watch. I went on a cruise and the watch was filled with condensation from the warm air. I did not go in the water with it even though it says it is waterproof. I have tried numerous times to contact the company via email reflecting my complaint and a picture of the watch with the condensation and have not heard back from them. On their website they say that there is a 3 year warranty. I will never buy from them again. If antyone knows how to get in touch with them please let me know

Thank you
Jim

November 8, 2025
Unprompted review
Rated 1 out of 5 stars

Modsera is called now Modseracw.

Modsera is called now Modseracw.
Dont buy here because it is scam. Wait for your order a very long time and when you want to return, no problem. You have to pay for the return costs but they Will refund that later. I have done it all and they received it on 12-01, but since then only silence. No response at all. And then suddenly a response after 4 weeks, we cannot find your order. You did not order with us but at Modsera and we are Modseracw. ???????
Come on. This is scam, lost my money, no watch and high returncosts. Please beware!!! Dont ever buy here!!! Compagnie name changes and they move on.

January 24, 2026
Unprompted review
Rated 1 out of 5 stars

I am so sorry I used this company

I am so sorry I used this company. I purchased a Christmas present for my husband, however, when the order arrived, it was not as advertised, it did not have the GMT hand, although the watch face said GMT on it. And when I complained, they said that that is the watch that I ordered, which is not true as I clicked on the link my husband had sent me, which included a GMT HAND. I have sent them several emails requesting return instructions but have not heard back from them after seven requests to do so. I believe this company is a sham. Their products are not as advertised and customer service has been abysmal. Save yourself the money and do not use this company.

January 17, 2026
Unprompted review
Rated 4 out of 5 stars

Good quality watches

Good quality watches. Looks much more expensive than what I paid. Question about long term quality but so far so good.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Will buy another...

First foray into "nice" watches and this checks all boxes. Look and feel on point, take advantage of the deals to buy more than one with confidence, I'll be adding to the collection soon

December 31, 2025
Unprompted review
Rated 1 out of 5 stars

I bought a couple watches from them a…

I bought a couple watches from them a few months ago and received them no problem. However I ordered 3 more in December and they didn’t send and aren’t responding. Their website is down too. I put in a grievance with PayPal and they have not responded to PayPal either. Total scam and too bad they had great prices. They are done I’m sure.

January 12, 2026
Unprompted review
Rated 1 out of 5 stars

Have had an absolute horrible…

Have had an absolute horrible experience with this website. Felt like I was buying something off eBay in the 90's bad communication. Products not listed correctly. I even paid an extra fee for a watch I was trying to get for Christmas. They completely ghosted me and now I'm trying to recoup as much of my money as I can through PayPal. They haven't even responded to PayPal if that tells you how shady they are. Buying a Seiko mod is a cool idea but this has been a nightmare online buying scenario. Beware isn't a strong enough term.

December 17, 2025
Unprompted review
Rated 1 out of 5 stars

Scam - do not buy

I placed an order back in Dec 18, 2025. They were
Communicating nicely up to the point when I asked for the tracking info. They stop responding. I never received the watches. THEY STEAL YOU MOMEY! Do not buys

Order #7949

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

This is my first Seiko mod watch and I…

This is my first Seiko mod watch and I have to say, the watch is awesome!! I couldn’t be more pleased. The quality is better than I expected. I have some Seiko Pressage watches and the Modsera equals or surpass them. I was skeptical at first but I took a chance and I am glad I did. These are exceptional watches!

January 2, 2026
Unprompted review

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