Order #NB85365 confirmed
Order #NB85365 confirmed
But no tracking sent
No one answering phone calls or e-mails
You can do better Nextbait!
Please answer
January 14, 2026
Unprompted review
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Company details
Written by the company
At Nextbait, our mission is to provide enthusiasts with the finest hunting products that not only meet but exceed expectations. We aim to be your go-to online store for all things related to hunting, offering a carefully curated selection of products that combine innovation, durability, and performance.
Contact info
Sheridan, WY 82801, 30 N Gould St #40169, United States
- +1 (307) 291-8119
- contact@nextbait.us
- nextbait.us
2.2
Poor
10 reviews
Replied to 12% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered 3 items 12/05/25
Ordered 3 items 12/05/25. 2 items delivered 12/24/25. There has been no follow up on the 3rd item, when I call their #, it hangs up on me. Horrible communication and delivery times.
January 15, 2026
Unprompted review
Never received product
Ordered through Facebook and haven't received the product. Have sent emails with no response.
December 27, 2025
Unprompted review
Poor service
Dec 31 2025 ordered a 3.0 night sight with expedited shipping the scope has not showed up this company will not answer calls nor emails I would not recommend this company to anybody would not be so pissed if customer service would answer the phone or emails
January 10, 2026
Unprompted review
This company is horrible
This company is horrible. They lie to you out of hand. Arrogant, deceptive marketing, products are made and shipped from china. took me almost a month to recieve it.
December 14, 2025
Unprompted review
Haven’t heard from nextbait
Haven’t heard from nextbait . Tried contacting them about shipping, no response back . Tried calling the phone number doesn’t even ring. I should have done my research on google and that’s my mistake .
I would like to meet up with the person on YouTube to discuss this scam.
November 22, 2025
Unprompted review
I ordered the xm 3.0 on october 30 and…
I ordered the xm 3.0 on october 30 and ive yet to recieve a tracking number. Ive emailed and tried to call the contact number to no avail. Im beginning to think ive been scammed.
October 30, 2025
Unprompted review
Never buy anything from Nextbait. Scammers
Horrible company completely lack morals. The company policy is to lie, lie some more, and stall until refund time frame has expired. Please buy from someone else. Same product can be found on Amazon with better service and at least the product will arrive. Never have I delt with a company this bad.
February 17, 2025
Unprompted review
Reply from Nextbait
Dear Joseph Morgan,
We’re sorry to hear about your experience. However, we would like to clarify that your product was shipped with a tracking number from our warehouse in CA and is currently with USPS for you to collect. We shipped it the very next day after receiving your order, and we are unsure what the problem is from your side.
We take all reviews seriously and strive to improve our service. If there’s anything further we can do to assist you, please don’t hesitate to reach out.
Best regards,
Nextbait Team
Verified
I tried the Nextbait NV400-R
I tried the Nextbait NV400-R, and it blew my mind! The night vision is crystal clear, and I can see far distances even in complete darkness.
February 21, 2025
My husband paid for the one with all…
My husband paid for the one with all the accessories included... was waiting so patiently for it to arrive. The day came and it didnt have batteries, charger or the sd card. When he called, they apologized and told him he could buy them separately from them. Then when he said something about a refund... they explained he would only get a small portion back due to restocking fees. What happened to companies that held true to the agreements.
November 9, 2024
Unprompted review
Reply from Nextbait
Dear Stephanie Benton,
Thank you for sharing your feedback with us. We deeply regret any confusion or inconvenience caused by your recent experience.
Upon reviewing your husband’s order, we noted that the Pro version with standard shipping was selected. Unfortunately, this version does not include the additional accessories, which are only available with the Pro + Accessories package. We apologize if this detail was not clear during the purchase process and for any resulting misunderstanding.
We have previously communicated this via email and have also extended offers to assist with a replacement or explore alternative solutions. At Nextbait, we are committed to delivering exceptional service and ensuring customer satisfaction. If there is anything further we can do to resolve this matter, please don’t hesitate to reach out.
Thank you for your patience and understanding.
Kind regards,
Amelia M
Customer Success Team | Nextbait
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