NordPass® Password Manager Reviews 1,960

Sometimes Nordpass just fails to react to a log in request.. Like now . I open ebay and usually the little green upsidedown smile will appear click on it and the log in details appear. shutting down t... See more

I switched from LastPass to NordPass around 3 years ago, and I've been impressed with their service in terms of innovation. With the introduction of Passkeys, the app works great on all devices. I thi... See more

Was able to help me. Use the history feature in the passwords to recover a password. Alex was quite helpful. Not giving 5 stars because I was disappointed that I cannot easily change all the passwo... See more

Ticket ID #19079172 I had some trouble accessing my account and it took about a week to gain access again with NordPass Support's help, but at least it ended with a solution. Thank you NordPass Suppor... See more

Communications were clear and pleasant. I receive information that can help me. I feel nordpass is doing a good job with their customer service. I'm glad I chose NordPass for my password manager. I'... See more

I had a problem with access to NordPass, and I "chatted" with three different professionals. All were extremely helpful; however, David was able to bring it to a conclusion. I am sincerely appreciat... See more

Once you log in your account and find out that it's a fresh account and all your passwords are gone. Then you reach out to tech support and they give you ridiculous advice that you can find online... See more

I had an issue with emails. When I first decided to use NordPass, I probably tried the 'free offer' using my normal email. Afterwards, I purchased NordPass Premium 2 yrs offer, however I recall issu... See more

After years of using 1Password (From the beginning) I found it time to get something new because I had the feeling that 1Password was standing still in their innovations... So I decided to give... See more

Struggled to get app working on Andriod. Google kept jumping in to supply or save the id and password. The assistance from NordPass was brilliant and soon got me working. Now I have a secure passwo... See more

Kingsley saved the day! I had a tech issue with logging in as a new user and Kingsley was able to walk me through it in a live chat and was extremely patient with me while I logged into all the device... See more

Nordpass exceeded my expectations. I use 1Password at work, and the fact that you can get a free version of NordPass (which doesn't have all the features that 1Password has) means it is great f... See more

The gentleman I spoke with, named Eryc, was wonderfully pleasant, very knowledgeable, completely patient with my typing and questioning and he spoke clearly and gave a lot of information after I had b... See more

If I could give this useless NordPass a negative "0", I would certainly do so! Wish I could get a 100% refund, but I've kept it past the guarantee date - my bad. It is a terrible app - way too frequen... See more

I'm in the final stages of converting from 1Password password manager and Bitwarden authenticator to NordPass on 5 devices (2 Windows laptops, 2 Android phones, and a Samsung tablet. The data migratio... See more

When you kindly fixed the Master Password which is working well. The exact wording is below:- Unlock your vault CB and my email . Switch account Unlock with biometrics Use Master Pass Versio... See more

I found their website unintelligible + repetitive. I was unable to complete it. NordPass took 2 years payment in advance + now I will struggle to reclaim subscription. I WOULD AVOID NORDPASS IN FUTURE... See more

The Windows App for Nordpass is difficult to find, it looks like a footnote compared the multiple signup and extension buttons. Kurt was very helpful though, appreciated his swiftness and understand... See more

I signed up with them today within 20 minutes after being unable to access the account I attempted to cancel the subscription and requested a refund. They refused to cancel and refund me. They did... See more

NordPass Is a Waste of Time and Money...NordPass is one of the most frustrating password managers I’ve ever used. The account system is a nightmare if you have multiple Nord services... you can’t me... See more

When I asked for help (the app was not working properly), they kept sending me the same e-mail with the same question over and over again. Although the mails were signed with a person's name, the whol... See more

It is absoultqly horrible that you have to log in to both your Nord Account and Nordpass. It makin it even worse that Nordxxxx keeps login you out of both your Nordaccount and Nordpass. (Yes I have... See more

I downloaded the extension for Firefox, paid for a family plan, and now when I try to log into my vault, it won't load the page. I've tried every which way to change the permissions to allow it to run... See more

Yet another useless Password Manager, same issues as with former manager LastPass. Use it for a while and then it stops accepting your master password. Which is all good and well since very few of its... See more

So I've used Bitwarden for years, so familiar to a password manager but wondered what NordPass would be like since I use the VPN product and wanted to buy into the expanding Nord family.... See more

Nord Support will do absolutely nothing to help you with your MFA and Backup Codes. Had to reset my MFA and tried to access my account with the Backup Codes that Nord provided me, how... See more

Significant Negative ONE STAR user reviews has drastically reduced their overall ratings. It appears that Kim Komando`s reviews has stimulated many to go against her advice. Once more, the huge number... See more

Poor and anti-customer friendly policies! The automated subscriptions will charge you 14 days before the prior subscription ends and if you don't cancel the day before or earlier you are locked in for... See more

When I was switching from Google Drive to Nord Locker, I have downloaded my files within a couple of hours. The Nord Locker was an absolute pain in the ass to work with. Super slow, when I delete a fo... See more

Frustrating, continuously locking me out of my account. I know my password but it still locks me out. When I do get in and open a website it takes forever to come up with the login details. Has locked... See more

I have to update my review as the app and extension have been just terrible with firefox lately. no more prompts for saving log-in details, for auto-fill, no more display of the NordPass icon on page... See more

I was unable to disable two-factor authentication (2FA) on my account, even though I have the master password. I contacted customer support, and they told me I need to provide the full credit... See more

I’ve given NordPass a fair shot, but it falls flat in too many areas—especially when compared to Proton Pass, which is well ahead of the game. For starters, Proton Pass includes a built-in au... See more

I had issues setting up my master password and after trying the usual reinstalling etc contacted support vis chat. Alex was great and reset my account in seconds so I could get set up properly.

Triss was a super-commnicator - professional and friendly too and knew how to deal with my lack of techno-savvy. She also made it clear that she wanted to be of assistance, which is important because... See more

I tried Nordpass last year and had issues. Came back again using their website to add Nordpass, directly below their sign up button is the statement 30 Day Money Back guarantee. I had problems getti... See more

Sometimes works, sometimes doesn't. Sometimes prevents me from logging in manually. Sometimes remembers hundreds of obsolete passwords. Sometimes suggests new passwords instead of auto-filling a passw... See more

To the NordPass Customer Service Team Members, I have used NordPass Customer Service on two different occasions. Each time they were amazing. Last summer I was locked out of my NordPass acco... See more

Got so fed up with LastPass, so I switched to NordPass and the experience is almost worst then LastPass. Why does: 1) My master password stop working? 2) It fill in only partially (auto fill)?... See more

Extensions stopped working. Nordpass said that they will fix it as part as the next update but could not give me a date when that happens. I asked for a refund for the time remaining on my contract an... See more

I accidentally subscribed to a non-family NordPass plan even though I had family members under my account. I contacted support, and Alex was extremely helpful. He clearly explained how the plan works,... See more

The agent with whom I communicated was named Triss, Triss was very patient even though I became short-tempered when I could not fgollow the instructions. Triss repeated them and clarified the steps I... See more

Disappointing stability for this app. When trying to access the password locker the app gives the message Authorization header not provided. Raised with support and they acknowledge the app does not... See more

Rolando was very helpful. He quickly responded and fixed my issue by giving me options. I have been a Nord Customer for few years and the support is extraordinary. Keep up the good work 🙂

Marina Gonzalez Was tremendously helpful for some prepurchase questions that I had. She was very knowledgeable and since she was so helpful she left me with a good impression of your support teams. I... See more