OakNorth Bank Reviews 18,283

This will be my third year with oaknorth.I can highly recommend them.Everything with my savings is Straightforward and easy when my Fixed term savings account matures. As I am an existing c... See more

As an easy access account it does exactly as it "says on the tin" which is very helpful. The rate of interest dropped with effect from 20 February by 0.25% in line with the Bank of England rate cut.... See more

Locked out at the moment screen says too many incorrect logins yet I only made one, otherwise it appears ok Will be ringing but I am working and your opening hours are only until 17.00hrs you might... See more

Opened a bond and easy to use. Had an account with them through HL previously, and had no problems, which gave me confidence. Direct transfers are literally received and acknowledged by email in minut... See more

First time banking with OakNorth after reading good reviews I decided to go ahead and open an account. Very easy process and directions opening the account, not complicated at all. Had to ring for... See more

I have saved with oaknorth bank over several years. they also allow cheque deposits. They also calculate how much interest you will make at end of term savings. When it comes to with drawing funds a... See more

Fantastic bank and service. I’ve always bee bad at saving as I usually spend the money on stupid things. OakNorth have made it simple and possible for me to save long term with their notice savings ac... See more

Good interest rate. Easy to set up. I needed to close an old account and I got through on phone quite quickly on phone (unusual with most telephone help sites)and helpful adviser closed old account wh... See more

I have had savings accounts with Oaknorth for a few years - ISA and fixed term. In both cases the interest rates have been good, and when you renew you get a slightly increased interest rate over the... See more

Easy to open an account & deposit funds - We now have 3 accounts with them & their 1 year fixed rate bond is only 0.01% less than the best in the market - so rather than go elsewhere we decide to furt... See more

Opening an OakNorth ISA on-line was easy & free from any drama. From what I remember the transfer went through quickly with no issues. I've not needed to contact the bank however based on reviews & ge... See more

Oaknorth had a recommendation in the Daily Mail, Money page, which I trusted. Although the 12 month ISA fixed rate WASN'T the highest, Oaknorth seemed 'sound' compared to some others. (eg Close Broth... See more

Online website is very user friendly and easy to find what you are looking for and getting it done. Makes it easy to see your options when renewing a maturing product and making a decision. Rates are... See more

I have been with OakNorth for sometime and I am a returning customer.. I am very pleased with my account and customer care Phone support easily available and reached swiftly. Written c... See more

Even though I had to message customer services to set up a joint fixed rate savings account, the response was quick and provided all the information I needed. Once set up money transfers were straight... See more

Excellent company. Oaknorth increased my ISA saving interest rate after I had applied for a lower rate with them without me asking. When Nationwide didn't transfer my ISA within the funding window Oak... See more

It's good that you are reminded of an up & coming maturity with plenty of time for you to check around for different options. Options are clearly set out & you are encouraged to read all the paperwor... See more

Hi ,,,well setting up my new savings account was easy as I've saved before with North oak Before . North oak savings accounts are always competitive all ways helpfull if you can stash away some extr... See more

Generally pretty good; the support team are quick to answer queries politely, even if I am sometimes flustered. Oaknorth dealt very well with an error caused by a third party and kept me informed whil... See more

I applied for an account a week or so prior to taking out a fixed rate bond at an interest rate which was very nearly the highest available in the market. The on-line application was simple and I was... See more

Proving impossible to get through to customer support over the phone. Let’s hope email works better? Recently opened a 1 year fixed and a big payment into that account has not been credited 4 days lat... See more

OakNorth Bank would do well to remember that among the older generation there are quite a significant proportion who have capital they want just stored without risk. They are not all nerds and geeks a... See more

Very helpful & efficient in advising and then transferring funds between accounts. Advised might close my east access account as the transfer brings funds below £20k. I advised I’m expecting to be... See more

I do not think it was made clear enough when I opened the account that I only had a limited time frame to deposit money. There was a complete lack of empathy/ sympathy whilst I was trying to underst... See more

My recent experience hasn't been great. I had a 1-yr fixed term product but the renewal offer was pants - nowhere near other available offers. So I removed my funds. 2 months later you offer a market-... See more

Easy to open the latest version of the tracker account, but a pity that Oaknorth don't value loyalty and use the strategy of issuing account after account and once open start to drop the rate on the e... See more

I had trouble transferring funds to my existing account, emailed and phoned. Male staff member when I phoned this morning was not friendly and was unsympathetic about the difficulty I'd experienced -... See more

Was very annoyed that having just moved funds to a new a/c with OakNorth that they then gave notice the same day that the Bof E reduced rates that they would be reducing interest rates. Nothing like n... See more

This is the only notice savings account I have ever used that doesn't pay out interest earned at the end of each monthly period. The interest accrued each month has to be queued for 95 days before be... See more

Your app didn’t transfer money from my Halifax account info my OakNorth account on Saturday evening 13/09/2025. My OakNorth app is still saying : please wait This is taking longer than expected, ple... See more

Site fairly easy to use. Was told tech error as nearly completed so rang customer services to check all ok but had to wait a while before answering- then received trans complete email? Cust services... See more

Joined fixed rate isa. Gave them my nominated account. Sent my first deposit & downloaded the app. Got an email saying my deposit was from a different account other than my nominated account. It wa... See more

It was unnecessarily difficult to transfer my money from the simple saver account into which my matured sum had been put into a new OakNorth account. I had to put several calls to your staff. The fi... See more

Oaknorth provided the service and dealt with transactions in a timely manner. The website and security arrangements were all very good and easy to use. Unfortunately the rates offered on renewal were... See more

Set up a fixed rate 1 year cash ISA with OakNorth just over a year ago. Setting up process was efficient & straightforward and the app has worked well. Only moved the money elsewhere to take advant... See more

I have banked with Oak North for many years having both fixed rate and ISA accounts. I find the online platform easy to use and helpful when viewing accounts and deciding maturity options. The interes... See more

I found the website, and the whole registering and log in process very simple, especially compared to some other banks I have tried registering with! The Savings rate is very good, so I am very happy... See more

I've just been working on my tax return, which asks for the total interest paid on UK savings without tax deducted. My Oaknorth 95 Days' Notice Account allowed me to download a tax certificate for th... See more

After doing some research about Cash ISA providers I opted for OakNorth. Very happy with the service they offer. Transferred my ISA for me in 2 days. Proactive messaging and an easy to use and helpful... See more

Oak North is a new style online bank that offers savings products. As they are new they are offering little bit of bonus intetest on your Deposit with them account opening was quite easy once you ha... See more

So easy to have an online account with Oak North Bank. The website is well laid out and it's very straightforward to check things like interest payments (vital for SA Income Tax return) and to make de... See more

A request was made to change my address having moved house 2 days ago. Oak North require written confirmation from the likes of a utility company, bank or driving licence none of which I am able to pr... See more

Very straightforward service. What you want from a savings bank. I was worried about the True layer transfer of money as it didn't immediately appear in my account. However a few hours later it did, s... See more

Opening my account was smooth and pain-free. Like the online site, goof layout, easy to understand. Had to phone them once or twice, refreshing to find someone who spea ks understandable English, s... See more

We opened the savings account. A straight forward process. Acknowledgement received when deposits made. However when going online account did not show deposits made. Allowed days to resolve not no jo... See more

The information on the website about the savings products is Very clear and consisive The products are at a very competitive rate compared with other savings products. No fuss opening the account... See more

Applied for a business current account. There wasn't any specific criteria mentioned however after submitting the application we received a phone call where we were told Oaknorth require minimum £1m... See more

Very straight forward. You can only make a deposit from the designated account which could be a good safety feature. Opened a 90 day account but on reflection fixed term would have met my needs. Ne... See more

I have had several calls (all unsolicited) where you refuse to tell me what it's about, yet want me to go through security. This is against every bit of anti-scam advice. You need to find a more secur... See more

I have been an OakNorth customer for a few years now and have always found the online screens simple and informative. The account application forms are straightforward. Saving your money online can be... See more