Was skeptical buying medical stuff online, but this posture corrector is actually legit comfy. It pulls my shoulders back but doesn't dig into my armpits. I just wear it for an hour while at my desk.
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We purchased leg braces for my handicapped wife-they were very cheaply made and didn't fit with her doctor prescribed ortho shoes. They were not used and we mailed them back UPS for a refund-haven't h... See more
Company replied
Customer service was super helpful helping me pick a size. The knee stabilizer fits great and doesnt slide down my leg when I walk. Recommended.
Company replied
Verified
This product works extremely well and I honestly don't notice any drop in performance. The cost savings are amazing! Do you offer other replacement parts? I'd definitely like to try them.
Company replied
Company details
Written by the company
At Ober Health, we’re here to support your health journey—every step of the way. Whether you’re recovering from an injury, managing your health, or caring for someone you love, we provide dependable medical equipment that helps you feel confident and in control. We are a trusted and affordable online medical equipment store, offering carefully designed products you can rely on for everyday care. Whenever possible, we develop our own in-house brands to ensure high quality, thoughtful design, and exceptional value. With Ober Health, you can shop with confidence—because your health deserves products you can trust.
Contact info
Room 2131 Guanzhang Road, Dongcheng Street, 523120, Dongguan, China
- [email protected]
- oberhealth.com
3.7
Average
49 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Customer service was super helpful…
Customer service was super helpful helping me pick a size. The knee stabilizer fits great and doesnt slide down my leg when I walk. Recommended.
December 14, 2025
Unprompted review
Reply from Ober Health
Hi Maribel,
Thank you so much for your great review! We are so happy to hear that the product is working out so good for you! Thank you for being a Ober Health Customer
Warm regards,
Emily
Customer Support Team
Ober Health
This device works well and exactly as…
This device works well and exactly as described. The ozone scent is minimal, the machine is virtually silent. I would recommend it to anyone.
December 10, 2025
Unprompted review
Reply from Ober Health
Hi there,
Thank you for choosing our brand and for sharing such a thoughtful review.
We’re pleased to hear that the device performs exactly as described, with minimal ozone scent and near-silent operation. Your recommendation truly means a lot to us and reinforces our commitment to delivering reliable, well-designed products.
Warm regards,
Emily
Customer Support Team
Ober Health
Only had this machine for a month but…
Only had this machine for a month but like the ease of use. I previously used chlorine water and soaked it, drying and bla bla. This is as easy as it can be.
October 11, 2025
Unprompted review
Reply from Ober Health
Hi Lucy,
Thanks for sharing your experience! We’re happy to hear you’re enjoying how easy the machine is to use, especially compared to the more time‑consuming cleaning methods you used before. Making daily care simpler and more convenient is exactly what we aim for. We appreciate you choosing Ober Health and taking the time to leave a review.
Warm regards,
Emily
Customer Support Team
Ober Health
Was skeptical buying medical stuff…
Was skeptical buying medical stuff online, but this posture corrector is actually legit comfy. It pulls my shoulders back but doesn't dig into my armpits. I just wear it for an hour while at my desk.
December 8, 2025
Unprompted review
Reply from Ober Health
Hi there,
We’re so glad to hear that the posture corrector exceeded your expectations and feels comfortable to wear! It’s great to know it provides effective support without causing discomfort, especially during desk time. Thank you for sharing how you’re using it—your feedback is truly helpful for others considering the product.
Warm regards,
Emily
Customer Support Team
Ober Health
Verified
This product works extremely well and I…
This product works extremely well and I honestly don't notice any drop in performance. The cost savings are amazing! Do you offer other replacement parts? I'd definitely like to try them.
December 29, 2025
Reply from Ober Health
Hi Eve,
We really appreciate your support! It’s great to know you’re enjoying the same high performance at a better price point. We are constantly expanding our inventory of replacement parts.
Could you let us know which model or type of equipment you're looking to maintain? We’d love to recommend the right components for your next project. We look forward to serving you again!
Warm regards,
Emily
Customer Support Team
Ober Health
Verified
The shoulder brace provides good…
The shoulder brace provides good compression. A bit tricky to put on by yourself, but once it's on, the relief is immediate. Helping my rotator cuff heal.
December 3, 2025
Reply from Ober Health
Hi Dylan,
Great to hear the brace is providing the relief you need for your rotator cuff! Thank you for the honest feedback about the application process—we are always looking for ways to improve our user experience. We're happy the compression is hitting the mark for you. Happy healing!
Warm regards,
Emily
Customer Support Team
Ober Health
Verified
Fits perfectly
Fits perfectly. My SoClean2 is running like new again, and the fresh scent has returned.
October 27, 2025
Reply from Ober Health
Hi Charlotte,
Thank you so much for your kind feedback! 😊 We’re delighted to hear that the item fits perfectly and that your SoClean2 is running like new again. It’s wonderful to know the fresh scent has returned as well.
If you ever need any assistance or have questions in the future, please feel free to reach out to us at oberhealth.com. We’re always happy to help!
Warm regards,
Emily
Customer Support Team
Ober Health
Not US company-china ripoff
We purchased leg braces for my handicapped wife-they were very cheaply made and didn't fit with her doctor prescribed ortho shoes. They were not used and we mailed them back UPS for a refund-haven't heard a word after several attempts-currently filing complaint with BBB. Stay away from this sham chinese ripoff company!
December 11, 2025
Unprompted review
Reply from Ober Health
Hi Carmine,
Thank you for taking the time to share your experience. We’re truly sorry to hear about the frustration this situation has caused you and your wife. We completely understand how upsetting it is when a product does not meet expectations—especially when it’s purchased for medical support.
We’d like to sincerely apologize if our communication did not reach you after the return. This is not the experience we want any customer to have, and we take this very seriously. Please note that we are a registered online retailer, and we absolutely do not intend to mislead or ignore our customers.
To help us resolve this as quickly as possible, we kindly ask you to contact us directly at [email protected] or reply to your original support email with your order number and tracking information. Once confirmed, we will promptly review your return and work with you toward a resolution.
We genuinely hope to have the opportunity to make this right and regain your trust.
Kind regards,
Emily
Customer Support Team
Ober Health
One of the worst company,website to…
One of the worst company,website to purchase.They are scammers.Thanx God right away I called my bank to block my Visa card that they cannot withdraw from my account after I red the reviews .They have the lowest quality product.When you try to contact them no answer.be aware from scammers,fake websites
September 23, 2025
Unprompted review
Reply from Ober Health
Hi there,
Thank you for sharing your concerns. We’re very sorry to hear about your experience and the worry this situation caused you. We understand how upsetting it can be to feel uncertain after reading reviews online.
We’d like to clarify that OberHealth is a legitimate online retailer, and we do not withdraw funds without authorization or engage in fraudulent activity. We respond to customer inquiries in the order they are received, and delays can occasionally occur during high‑volume periods, which we sincerely apologize for.
If you placed an order with us and need assistance, we kindly invite you to contact us directly through [email protected] with your order details so we can review your case and assist you properly. We are committed to resolving genuine customer concerns and improving our service.
Thank you for bringing this to our attention.
Kind regards,
Emily
Customer Support Team
Ober Health
Order took much longer than expected…
Order took much longer than expected only arrived after I chased and asked for a refund. Plug is also mot suitable for U.K. so can’t use until I’ve bought an adapter.
May 17, 2025
Unprompted review
Reply from Ober Health
Hi Nicola,
We apologize for the inconvenience caused by the plug type not being suitable for use in the U.K. We understand how this affects your ability to use the product right away.
To help resolve this, we’re happy to send you a U.K.-compatible plug free of charge. Please contact us at [email protected] with your order number and delivery details, and our team will arrange this for you as quickly as possible.
Thank you for your feedback and patience.
Kind regards,
Emily
Customer Support Team
Ober Health
I needed to return the product
I needed to return the product, and Ms Joyce made the experience worth returning. She listened to my reasons for needing to return this particular device and offered options, which were greatly appreciated. Due to my husband's physical limitations, she offered a full return without having to return the device and this was greatly appreciated, because I'm unable to get out very often! Thank you again for your patience and understanding.
April 21, 2025
Unprompted review
Reply from Ober Health
Hi Charmaine,
Thank you so much for taking the time to share your kind words. We’re truly glad to hear that Ms. Joyce was able to listen carefully to your situation and provide options that made the return process easier for you.
We understand how challenging things can be when physical limitations are involved, and we’re pleased that Joyce could offer a solution that worked best for you. Your appreciation means a great deal to our entire team.
Thank you again for your trust and understanding. If you ever need assistance in the future, please don’t hesitate to reach out via [email protected].
Warm regards,
Emily
Customer Support Team
Ober Health
Shipping was fast, Great fit
Shipping was very quick especially since it came from China. This foot brace is exactly what I was looking for. Fits excellent with great drop foot and ankle support and is comfortable to wear and very easy to put on and take off.
Size 13 shoe, XL brace. For less than $50.00 it's a great deal.
Try it you'll LOVE IT !!!
November 17, 2024
Unprompted review
Reply from Ober Health
Hi there,
Thank you so much for your wonderful review! 😊 We’re delighted to hear that shipping was fast and that the foot brace fits perfectly, especially providing the drop foot and ankle support you were looking for. It’s great to know that it’s comfortable, easy to use, and a good value for the price.
Your detailed feedback and encouragement truly mean a lot to us. If you ever need assistance or have questions in the future, feel free to reach out at oberhealth.com.
Warm regards,
Emily
Customer Support Team
Ober Health
Customer service
This is not a negative review on the Brace as I’m sure if it fit properly it would work very well. This is due to the sizing, I ordered a large as I’m 140lb, definitely did not think I would be an extra large. It fits very small, I wanted to do an exchange but the returned is apparently at my expense from Canada to the US. It is very pricy on top of the cost of the brace, I feel that the company should pay for the return and send a shipping label. The sizing is very off in there descriptions. Very disappointed I have an expensive brace that I can’t use.
Not great customer service.
June 22, 2024
Unprompted review
refund of return is NOT honored..
refund of return is NOT honored... Because I couldn't provide postal tracking number.
Loss: $70 plus 15 for postage.
ZERO star is more appropriate !!!
May 24, 2024
Unprompted review
They are a scam. Located in China
The company's website gives NO indication that they are located in China. All reviews on the website are fake. I have ordered a thumb brace. It took 4 weeks to arrive. Cheapest of the cheap quality, sized for a child not adult. They do not respond to emails.
Filed a case with PayPal.
May 22, 2024
Unprompted review
Still waiting over 3 weeks
Ordered a brace to wear to bed after surgery that I had 4 weeks ago. I still haven't received the brace. The braces are coming from China. It's ridiculous that they are selling medical supplies but making people wait for them. Never will I order from Ober health again. Just use Temu. It's faster!!
Update: just received package damaged and missing a piece. Order through a trusted place with easy returns. Returning to China isn't a good option. Throwing good money after bad. Never...ever...again!!
April 29, 2024
Unprompted review
Protable CPAP machind.
They double billed my credit card. The product is junk, non-medical grade materials. The battery will only last three to four hours. I have a sinus infection after using only a few days. The reviews on the website are all bogus! Do not buy anything from this company.
May 2, 2024
Unprompted review
Recently and mistakenly had purchased…
Recently and mistakenly had purchased an item from this mob base on assumption that they are based in USA and there product are top end quality made and shipped from US which is basically false they are Chinese based seller and cheap garbage product which you will find them on line an for fracture of the price of what this mobs are selling and with the payment you don't have an option to go through pay pal and other secure payments which will protect your money in case of returning the item . I have paid a top $ for and item which was sent with defect and asked for replacement and they asked me to return the item at my expense which is rubbish so do not approach this mobs as they are fake business running from China and charging the products that are not ab to op quality.
January 5, 2024
Unprompted review
Portable Suction machine - DO NOT BUY THIS!
Suction machine- pressure dial is broken. VERY HARD to get any suction. The company said I could return it at my expense, they might not send a new one, and they might not give me a refund! Good luck trying to find anyone available at customer service! Tried to use it again today- almost impossible to get suction unless you are holding the pressure knob very tightly to the highest level. Hard to hold knob and suction your loved one. $180 wasted!
September 22, 2023
Unprompted review
Excellent customer service!
Excellent customer service!
Fast, reliable, and trusworthy when doing business with this business.
They listen to customers’ comment and try their best to fulfil/carry-out their customers’ requests and satisfaction, very impressive!
I’ll definitely do business again as needed without worrying for quality, etc,.
Truong
October 6, 2023
Unprompted review
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