OneClick Health Group Reviews 75

I am extremely satisfied with my entire experience from start to finish. I first had an online consultation with Dr. Cagri Demirbaglar, who immediately inspired trust and confidence in me, and that is when I decided to go ahead with the surgery with him.

I would also like to give special thanks to Nikoleta for her excellent communication, responsiveness, and for answering every single one of my questions at any time. She made me feel calm, supported, and truly in safe hands throughout the whole process.

Another big thank you to Zeynep, my translator — a wonderful and warm person who supported me with everything during my stay in Turkey and made the entire experience much easier and more comfortable.

Dr. Cagri is extremely attentive and really listens to your wishes. As a professional ENT specialist as well as a surgeon, he focuses not only on the aesthetic side but also on the functional issues related to the nose. I am truly grateful for the care, attitude, effort, and the results I achieved.

Highly recommended!

What impressed me the most is the genuine care and attention they give to their customers. You’re never left alone wondering what to do, there is always clear communication, guidance, and real support. They consistently follow up, stay involved in the process, and are always there to help when needed.

I came from Oslo, Norway, on the recommendation of my mother, who also had surgery here and clearly recommended it for my hair transplant. Everything went perfectly. People in Europe are often very hesitant to come and have surgery here in Turkey, but I have to say that in my personal experience, I recommend it 100%. The operation was a complete success, the staff is very professional, the facilities are very modern, and they have a translator named Adriana who speaks English, Spanish, Turkish, and German, which is a huge help for communication. She's a very kind person and does everything she can to make your stay as comfortable as possible. After the operation, the care is excellent; they provide medication, food, and care for the transplanted area, and they clean your room daily. In short, so far I'm very satisfied and I wholeheartedly recommend that you come and take care of your personal beauty.

Everything was very well organised and managed. I have been in contact with three people - Müzeyyen, Zeynep and Emine. I’m more than satisfied with the service they are providing! Always gives you even more than expected information about everything which makes you feel safe and in good hands! The support during whole process.
The support during the whole rhinoplasty process was outstanding. The entire team radiates such a positive energy, making you feel like more than just a patient. A special thanks to my surgeon for his professionalism and skill; his expertise combined with the warm atmosphere provided by the staff turned a complex journey into a smooth and positive experience.
If you want to feel protected, well-cared for, and surrounded by a supportive team, I highly recommend them!

Sadly I have to give this one star..Dr. Cagri deserves not a single one..he likes to fool around with married patients..very unprofessional and pathetic. As a surgeon average.

From the moment I arrived at the airport, I felt genuinely cared for and supported. The entire process—from airport arrival, to hospital and hotel check-ins, and all the way to my departure—was incredibly smooth and well organized. The doctor was not only highly professional but also kind, patient, and attentive, taking the time to explain everything clearly and making me feel confident and at ease. The translator was excellent, always ensuring clear communication and making sure I fully understood every step, which was very reassuring. The coordinator was outstanding as well, handling every detail with care. Together, they created a seamless and comforting experience that exceeded my expectations and made the whole journey stress-free and positive.
Thank you all!🙏❤️

I’m extremely happy with my experience and my rhinoplasty results. Dr. Demirbaglar truly listened to my wishes and met all my expectations — I love my new nose. The whole process was smooth and reassuring.
Special thanks to Zeynep, who was incredibly helpful throughout everything. She was very neat, accurate, and supportive — my experience wouldn’t have been the same without her.

I highly recommend everything there.

My experience with OneClick Health Group was truly excellent. From the very beginning, everything was well organized and handled smoothly. The hospital teams were professional, attentive, and genuinely caring.

Special thanks to my translator, Emine – an exceptional person and true professional. She did not leave my side for a single moment and helped me feel calm and supported throughout the entire process.

Thank you to the whole team for a smooth and successful procedure. I would confidently recommend their services.

I am extremely satisfied with my stay at the hospital. From the very beginning, I felt well taken care of. The medical staff was, kind, and attentive at all times. The nose surgery went smoothly, and the doctor took the time to explain every step clearly and thoroughly. The post-operative care was excellent, and I always felt supported and in good hands.
A special thank you goes to the interpreter. She was always present, very caring, and highly professional. Thanks to her support, communication was easy and stress-free, which made the entire experience much more comfortable and reassuring.

My surgeon was fantastic, the hospital was very clean and the hospital staff were fantastic. After I left the hospital i stayed at a lovely apartment. My interpreter pinar was fantastic very helpful and kind.

I incorrectly gave a four star.
I have now changed this to a five star... taking everything into account the service treatment and kindness could not ever be less than a 5 star experience.
After much research I found the absolute best.I would highly recommend Emsey hospital for all cosmetic reconstructive surgery without hesitation.
In particular Pinar and AYSEGUL where instrumental in making this experience the absolute best.Both so kind and understanding.I will not ever forget how well they treated me

I had a very good experience! I am still worried about what will be the result, however, the attitude and service was very good. Especially Zeinep and the doctor were very friendly and caring!

Miss Didem helped me to get trough it all without worries or stress. Because of her I had a very nice stay in the clinic and also in the hotel. The doctor also was very nice. My nose looked very big after the operation (the first time i saw my nose without the gips) I was so unhappy but after a week it began to look more like the nose I wanted to have. My nose is getting smallernand cuter and better. Thank you all for everythinggggg

I had a Plastic surgery on 16.10.2025. I made a breast uplift and 360 Liposuction with tummy tuck. Yes, I had a lot of pain but its not possible to do this without pain. Dr. Mustafa Ünal gave me my dream body.
First I have to say thank you to Adrina to the perfect planing and organisation, for her 24/7 help and an open ear every time. Such a good, kind and nice person and she just wanted the best for me and she took away my fear.
Then I have to say thank you to my personal translator and help on site Didem. Didem was always there for me and made the perfect organisation in Istanbul on site. I also could call her 24/7 and she helped me with everything. She is also such a nice and kind person and takes so much care of me. Thank you very much that you were by my side.
The last I have to say is thank you to Dr. Mustafa Ünal. He made a very good job and has a really good eye for aesthetics. He was so nice and responded everyone of my wishes. Im so happy that I choose this Hospital OneClick Health Group and this Doctor. The whole nurse team was also great and i just can say thank you to all.
I would go there again and again and i can recommend it to you all.

Choosing Dr. Cagri Demirbaglar was truly the best decision I could have made. From his incredible team- including himself, the interpreters Didem and Adriana who where from the beginning to the end by side and nurses — to the surgery itself, everything was absolutely perfect and went seamlessly. I have never met such warm-hearted and genuinely kind people.
He gave me the nose of my dreams.

-Nadia & (Fatima)

I got a rhinoplasty in Istanbul and the although experience was good. The hotel and the Hospital we stayed were not the same as promised at the beginning but both were very nice and comfortable + hospital staff was super nice and friendly. Our translator Didem was also very helpful and always in contact with us. Big thanks to dr cagri for my new nose

This was my first surgery ever, and I was quite nervous, but Zeynep was absolutely amazing. She was by my side through every step, explaining everything clearly and making sure I felt safe and supported. Her kindness, patience, and professionalism made a huge difference in my experience. I’m truly grateful for her care and couldn’t have asked for better support.

From the moment I had contact with these guys they've have been outstanding. I was originally booked with another surgeon at medistanbul. My original co ordinator messaged to say they had found another surgeon gor me at Emsey Hospital. Dr Kayhan Zeytin. I looked at his work on Instagram and decided to go with him. His worked suited me better. However I was given the option. From the moment I arrived I was cared for, supported and guided by my co ordinator. Aysegul. The hospital staff, and translator were amazing and although not many were English there was always someone to help. Once at the hospital I had bloods and EEG amd food. We had arrived 4 hrs late due to a delayed flight and they still got us food late at night. The next morning I met me surgeon. He marked me up and explained all the problems with my previous surgery I haf in the UK. He never slated the surgeon once. He marked me up and went through everything slowly with me. At 9.40am I wa taken to theatre for 6hrs. Once awake I met with my surgeon again and all through the night I was checked by the lovely nurses and messaged by my co ordinator. The next day I was transferred to my hotel where I rested gor 4 days. On the Saturday before flying home I saw my surgeon again. Who checked my scars and was happy for me to fly home. I was given my full medical reports in English and Turkish and all paperwork was English too. I am over the moon with everyone involved in my surgery. I have sent 3 friends to my surgeon already. I can't thank you all enough. Especially my Surgeon and my lovely in person co ordinator. So professional and caring.

On July 18, 2025, I underwent rhinoplasty surgery. Besides the aesthetic concern, I had a rather serious breathing problem: my left nostril had a deviation, and the right one had atrophy, plus unfortunately a fracture from childhood. Dr. Cagri Demirbaglar managed to restore both the respiratory and the aesthetic function. I am extremely satisfied; the staff was super friendly. If I were to have another surgical procedure, I would definitely come back. I wholeheartedly recommend him. Greetings from Romania. 🇷🇴

Meine Erfahrung mit Medistanbul / Emsey Hospital
Zunächst war eine Brustverkleinerung mit Straffung im Medistanbul geplant, doch meine Koordinatorin rief mich an und empfahl mir einen anderen Chirurgen im Emsey Hospital.
Ich sah mir seine Arbeit auf Instagram an und war begeistert, ich vertraute ihr und stimmte zu.
Am Tag meiner Anreise wurde ich dann mit einem Transfer ins Krankenhaus gebracht. Das man einwenig länger warten muss, ist normal, da Istanbul eine Riesen Metropole ist und dort viel Verkehr herrscht.
Im Krankenhaus aufgenommen, wurden bei mir Blut abgenommen und am nächsten Tag durfte ich Dr Kayhan Zeytin kennenlernen, der mich dann auch aufgeklärt hatte.
Im Krankenhaus wurde ich von netten Krankenschwestern versorgt und meine Koordinatorin Aysegül war immer und jederzeit erreichbar. Sie half mir jederzeit bei Fragen, bei der Hotel Unterkunft und begleitete meine Begleitperson in die Apotheke.
Nach dem Krankenhaus wurden wir in dem Hotel direkt nebenan untergebracht. Auch während der Zeit im Hotel war Aysegül immer für mich da.
Alles verlief super, ich bin auch sehr begeistert von dem Ergebnis.
Am Abreise Tag musste ich etwas länger auf den Transfer warten, aber der Fahrer entschuldigte sich und ich weiß ja, was es mit dem Straßenverkehr in Istanbul auf sich hat.
Didem hatte sich alles gekümmert, auch großes Lob an sie.

Anfangs fand ich es ehrlich gesagt etwas komisch, dass mir ein anderer Chirurg und Krankenhaus angeboten wurde. Ich wusste aber, dass es im Medistanbul Probleme gab, bezüglich der Wasserleitungen. Letztendlich bin ich froh, mich bei Dr Kayhan operiert zu haben, er ist auf meine Wünsche eingegangen und ist ein sympathischer Arzt.

My Experience with Medistanbul / Emsey Hospital

At first, a breast reduction with a lift was planned at Medistanbul, but my coordinator called me and recommended another surgeon at Emsey Hospital.
I looked at his work on Instagram and was impressed. I trusted her and agreed.

On the day of my arrival, I was taken to the hospital by transfer. Having to wait a little longer is normal, since Istanbul is a huge metropolis with heavy traffic.
At the hospital, blood tests were done, and the next day I got to meet Dr. Kayhan Zeytin, who informed me about the procedure.

I was cared for by kind nurses at the hospital, and my coordinator Aysegül was always available at any time. She helped me with all my questions, with the hotel accommodation, and even accompanied my companion to the pharmacy.

After my hospital stay, we were accommodated in the hotel right next door. Even during my time at the hotel, Aysegül was always there for me.
Everything went really well, and I am very happy with the result.

On the day of departure, I had to wait a bit longer for the transfer, but the driver apologized, and I understand how traffic is in Istanbul. Didem took care of everything, big compliments to her as well.

At first, I honestly found it a bit strange that I was offered another surgeon and hospital. But I knew there had been some issues with the water pipes at Medistanbul. In the end, I’m glad I had my surgery with Dr. Kayhan — he listened to my wishes and is a very kind doctor.