Pamaviva Reviews 77

TrustScore 2.5 out of 5

2.7

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. People express concerns about their orders, especially regarding late deliveries and split shipments, which significantly extend the waiting time. Consumers report that receiving timely updates or explanations for delays is difficult. Dissatisfaction is also present regarding refunds. Consumers have mixed opinions about the products. Some appreciate the quality and appearance of the clothing, highlighting the durability and comfort of the materials. However, others express disappointment with the final product, mainly regarding the image quality and the lack of resemblance to the original photos. Some reviewers mention issues with sizing and discrepancies in colors compared to the approved previews.

Based on these reviews

Rated 4 out of 5 stars

I’ve ordered from this company several times, mainly hoodies and sweatshirts. Ordering is simple and easy to navigate. I do not recommend paying for expedited shipping, since delivery still ta... See more

Rated 4 out of 5 stars

Website was easy to shop from & to upload Images. Only critic I have is that the images in the sweater had some fly aways of yarn that were hanging off the ends of the pictures embroidered on. I had... See more

Rated 1 out of 5 stars

I wish I had read the reviews before buying. I ordered in early December for a Christmas present, yet I still haven't received a tracking number or a shipping date. Even though I paid extra for 1–5 da... See more

Rated 1 out of 5 stars

Really frustrated with the order. I placed one order with two items on 3/12. Same order. Somehow, they decided to ship the items separately with zero explanation. The first item took over th... See more

Rated 5 out of 5 stars

I was thinking this product would ship from USA however it shipped from China which took longer than expected. However, the customer service was extremely helpful and quick to respond. They helped... See more

Rated 5 out of 5 stars

Bought the football mom sweatshirt for my mom as a joke gift for her weekly football watch party. She ended up absolutely loving it! The sequins are secure, and it's surprisingly comfortable. She gets... See more

Rated 5 out of 5 stars

Chose the simple silhouette for my husband with our kids' outlines. It's understated, clean, and so well-made. He wears it constantly. Perfect for dads who prefer subtle style.

Rated 1 out of 5 stars

Scam company from abroad, don't buy, as other reviews state they haven't got any customer service, poor English, keep being asked to wait, got given the tracking but that's useless too! Not received a... See more

Rated 1 out of 5 stars

I wish I’d read the reviews before purchasing. Not only did the item arrive way past the expected time and missed Father’s Day, it has arrived with two extra arms printed on it. The company say t... See more

Rated 5 out of 5 stars

Bought the dad silhouette hoodie for my grandfather. The minimalist design is so elegant and meaningful. The stitching is flawless. He was deeply touched. Highly recommended for a timeless gift.

Rated 1 out of 5 stars

If I could give 0 stars I would. The order arrived after over 3 weeks of waiting and when it arrived I was gobsmacked by how terrible it was. The personalisation did not resemble the photo I provided... See more

Rated 1 out of 5 stars

I orderd a t shirt for father day came two weeks late. Like everybody else the images looked nothing like my family wasted £30 they said i could pay to return to China so I accepted less then £10 refu... See more

Rated 1 out of 5 stars

Image on shirt was nothing like the picture I sent. No offer to correct the issue. Could not return item. They did give 20 percent refund but I was not happy with the low quality product that was not... See more

Rated 5 out of 5 stars

The full-color mum portrait is incredible. Used a wedding day photo. The embroidery is a true work of art. Garment quality is top-notch. It brought happy tears. A+.

Rated 1 out of 5 stars

AVOID at all cost. Ordered before Christmas and still not delivered - despite what they say - apparently it was delivered at the beginning of January at 23:29!! SCAM COMPANY

Rated 1 out of 5 stars

If I could give no stars I would!!! What a scam! Right from the get go, no preview of item, photos were rearranged from the order I put them in, I paid a ridiculous amount $27 for expedited shippin... See more

Rated 1 out of 5 stars

I ordered a jumper with an imprint of my husband and baby. The website stated that I would receive the jumper by fathers day, however the jumper arrived 5 days after fathers day. The imprint did not l... See more

Rated 1 out of 5 stars

They would get a minus if it were an option !!! I ordered a sweatshirt and wanted intwined hearts under my grandchildren names... instead I got a 4 leaf clover ! It look absolutely awful!!!! I have r... See more

Rated 5 out of 5 stars

Got the "MAMA" sequin sweartshirt for my wife's first Mother's Day. She loves the sparkle! Sequins are very secure. It's cozy and fits true to size. A celebratory and comfy gift.

Rated 1 out of 5 stars

I never received the item. Customer service puts it on me to call Carrier they selected. This is a scam as they are not refunding my money with multiple requests. I put in the order 12/6/2025.... See more

Rated 1 out of 5 stars

I ordered a customised jumper that was supposed to have a photograph I submitted on it, unfortunately the jumper I received has an image that in no way resembles the photo I provided. I have been goin... See more

Rated 1 out of 5 stars

I ordered from Pamaviva 5th December or 8th. It’s nearly end of mo th now but I haven’t received my order. Very poor delivery service and I’m not sure about the product yet. I keep tracking the parcel... See more

Rated 1 out of 5 stars

Poor qulity - jumper was so so thin Images do not match - my partner has a moustache and it did not get transferred onto the Images. Took almost 1 month to come. Reached out to business and I wa... See more

Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY! The product is absolute garbage. It looks nothing like the beautiful images on the website. Instead, it looks like I have three husbands (three different hair colors,... See more

Rated 1 out of 5 stars

I would give 0 star if I could. Order father's day present which didn't even arrived yet. When I contact customer service I get automatic responses. I am dreading to receive parcel . Absolutely horrib... See more

Rated 1 out of 5 stars

I have ordered a t-shirt 20 days in advance and the estimated delivery time was 5-7 days!I the whole purpose of the website is mothers and fathers day and yet they are not responsible for the orders t... See more

Rated 1 out of 5 stars

I ordered a t-shirt with a design of my husband and our son, but it’s not well done. Instead of being sewn on (as shown in the ad), the design is a thin sticker that came off after the first wash. T... See more

Rated 5 out of 5 stars

Loved my soccer mom Hoodie and blankets. They are both nicely made and details of both items are amazing. Items arrived quickly. Love both items love supporting my soccer player and with these I can... See more

Rated 1 out of 5 stars

Ordered a shirt, it looked fine but the pictures were rearranged from the order I submitted. I let that slide but then when we washed it, it completely crumpled the patch - it was sewn to a non pre-sh... See more

Rated 5 out of 5 stars

The hoodie quality is solid. Ordered the custom letter embroidery one with our family name on the sleeve. Nothing faded after a few washes, which was my main worry. Looks great.

Rated 5 out of 5 stars

The silhouette hoodie is perfect. It's not too loud, just a nice, clean design. The embroidery is top-notch. My father actually wears it, which says a lot.

Rated 1 out of 5 stars

Very disappointed with the service! I ordered a sweater and receive one with the incorrect placement of the pictures, as originally submitted. The response was: our designers will adjust the order of... See more

Rated 5 out of 5 stars

Very good service Even better the item came as described Customer service was a pleasure to work with - all you got to do is email them and they WILL get back to you asap - I ordered it... See more

Rated 5 out of 5 stars

The sequins on the "MAMA" sweatshirt are so fun and high-quality. Washed it inside out on gentle, and not a single one came loose. My mom feels special wearing it. Great gift idea!

Rated 5 out of 5 stars

Went with the simple silhouette design. It's understated and cool.A meaningful gift without being too sentimental for my old man.

Rated 5 out of 5 stars

Ordered the full-color portrait hoodie for my dad's birthday. Was a bit nervous about how the picture would turn out, but it's actually really clear. He loved it. The fabric is nice and thick, too.

Rated 5 out of 5 stars

I loved it, everything was as I wanted and requested, amazing work. My husband loved his Father's Day gift what is better than that? Could have been a bit less pricey but I can understand as the Pr... See more

Rated 1 out of 5 stars

I ordered a personalized cat t-shirt. Colors were not accurate at all. They made my gray tabby cat in brown. It took a lot of back and forth email to get a second t-shirt free of charge with the right... See more

Rated 1 out of 5 stars

Sizing is way too small. Shipping took almost 4 weeks and was late. I have a shirt I ordered for father's day that my dad wont fit in. Their return policy states no returns. Even to get a new size wou... See more

Rated 5 out of 5 stars

Really loved this. I randomly saw an ad around Father’s Day and decided to order for my husband. Although it arrived after Father’s Day but the shirt was really nice and he liked it

Rated 5 out of 5 stars

I was skeptical about the photo quality, but the portrait hoodie turned out great. The colors are vibrant. My dad loved it. The hoodie is warm, but just a note, it runs a bit large.



Contact info

2.7

Poor

TrustScore 2.5 out of 5

77 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

I’ve ordered from this company several times

I’ve ordered from this company several times, mainly hoodies and sweatshirts. Ordering is simple and easy to navigate. I do not recommend paying for expedited shipping, since delivery still takes about 2–3 weeks either way.

The quality of the clothing is really good. The material feels nice, looks great, and holds up well, which is the main reason I’ve continued to order from them.

The biggest downside is communication. When there are delayed or missing items, the company doesn’t send clear updates or emails explaining what’s going on. They need to improve communication, especially when items are sold out or shipments are delayed.

Also, keep in mind that the products ship from China, so patience is required. Delivery can take time, and if there’s an issue, it can be difficult to get timely responses.

Overall, the quality is solid, but better customer communication would greatly improve the experience.

February 4, 2026
Unprompted review
Rated 1 out of 5 stars

AVOID at all cost

AVOID at all cost. Ordered before Christmas and still not delivered - despite what they say - apparently it was delivered at the beginning of January at 23:29!!

SCAM COMPANY

January 4, 2026
Unprompted review
Rated 5 out of 5 stars

Great quality and customer service but slow shipping

I was thinking this product would ship from USA however it shipped from China which took longer than expected. However, the customer service was extremely helpful and quick to respond. They helped me track the item which ended up having delay issues with transit when it entered Ireland (not the fault of their company). I'm happy to report that the sweatshirt I ordered for my husband is great! The size is as expected and the quality of the embroidery is really nice. After only wearing it out once he has already had people compliment the sweatshirt and ask about it!

Overall I'm happy and would recommend!

January 21, 2026
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COST!!!

I never received the item. Customer service puts it on me to call Carrier they selected.

This is a scam as they are not refunding my money with multiple requests. I put in the order 12/6/2025.

Avoid at all cost.

January 18, 2026
Unprompted review
Rated 1 out of 5 stars

NEVER BUY FROM THIS COMPANY. Terrible item and non existent customer service.

I ordered a customised jumper that was supposed to have a photograph I submitted on it, unfortunately the jumper I received has an image that in no way resembles the photo I provided. I have been going back and forth with customer service for 3 weeks about this and they keep sending me the same templated responses with no resolution. They will not refund me despite not fulfilling their commitments as the seller, and they had the nerve to ask me to pay 20€ in ‘postage’ to return my faulty item. All I want is a refund and to never have to deal with his dreadful company ever again. I am happy to send back the completely useless item when they send me a paid return label, but they are not providing that so I have no options. I am out 40€ for absolutely nothing and my partner is still waiting for his Christmas gift. So disappointing. NEVER BUY FROM THIS COMPANY.

December 30, 2025
Unprompted review
Rated 1 out of 5 stars

They would get a minus if it were an…

They would get a minus if it were an option !!! I ordered a sweatshirt and wanted intwined hearts under my grandchildren names... instead I got a 4 leaf clover ! It look absolutely awful!!!!
I have reached out to this company every avenue available, when I call i get hung up on, and no emails are answered ! So needless to say I threw away 50 on a company that is a JOKE ! DO NOT USE THIS COMPANY!

January 2, 2026
Unprompted review
Rated 1 out of 5 stars

Awful customer service and delayed delivery

Really frustrated with the order.

I placed one order with two items on 3/12. Same order. Somehow, they decided to ship the items separately with zero explanation.

The first item took over three weeks to arrive. Now they’re saying the second one will take another 3–12 days. For one order. That’s ridiculous.

There’s absolutely no reason to split shipments like this and drag delivery out for over a month. The lack of communication makes it even worse.

Overall, this has been a really disappointing experience, and people deserve to know before ordering.

December 3, 2025
Unprompted review
Rated 1 out of 5 stars

Late delivery and product does not match photos

I am writing to report issues with the sweatshirt received today, a month after ordering. The final product does not match the provided photos, specifically regarding the hair color. Furthermore, the image orientation is incorrect (vertical instead of horizontal), and their size obscures the lettering, making it illegible.
The personalized name I requested was not properly executed because the design makes it unreadable.

December 31, 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality - not what advertised

I ordered a t-shirt with a design of my husband and our son, but it’s not well done. Instead of being sewn on (as shown in the ad), the design is a thin sticker that came off after the first wash.
The style is also poorly executed—it looks like something from The Simpsons. Plus, the design is made with just a thin white plastic line, and none of the colors that were supposed to be there are included.
We also had issues with the size of the t-shirt: it’s extremely short

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

EXCEPTIONAL SERVICE

Very good service
Even better the item came as described
Customer service was a pleasure to work with - all you got to do is email them and they WILL get back to you asap -

I ordered it before the Christmas and it came few days after I wanted but it was to be expected as it’s a very busy time and a lot of orders -

10/10
Thank you so much
My partner is delighted with the hoody and personalised message and photo and the quality of the hoodie is great as well

5⭐️🤩

December 29, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered from Pamaviva 5th December or…

I ordered from Pamaviva 5th December or 8th. It’s nearly end of mo th now but I haven’t received my order. Very poor delivery service and I’m not sure about the product yet. I keep tracking the parcel from the number they gave me. If you want a customise clothing better to get one from other company. I prefer to give no star if possible.

December 28, 2025
Unprompted review
Rated 1 out of 5 stars

100% Fraud

Don't spend any money with this company. It takes at least 60 days to ship, they don't provide any real information when you email them. They are a fraud. Embarrassed me at Christmas with a late gift. It's now New Year's and I still don't have it. Ships from China.

December 7, 2025
Unprompted review
Rated 1 out of 5 stars

Scam company from abroad

Scam company from abroad, don't buy, as other reviews state they haven't got any customer service, poor English, keep being asked to wait, got given the tracking but that's useless too! Not received and it was as a Christmas present. Have gone through PayPal for a refund.

December 18, 2025
Unprompted review
Rated 1 out of 5 stars

Extremely disappointed – Avoid this website

I wish I had read the reviews before buying. I ordered in early December for a Christmas present, yet I still haven't received a tracking number or a shipping date. Even though I paid extra for 1–5 day express shipping, it has been over 15 days with no progress. Customer service is useless—they just keep telling me to 'be patient.' Don't waste your money.

December 1, 2025
Unprompted review

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