We stopped at Panera's in West Des Moines. We purchased a bowl of soup a Greek Salad and two sandwiches the bread on both sandwiches was so dry that the bread was falling apart. They were comple... See more
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Panera Bread I believe half bakes their…
Panera Bread I believe half bakes their bread and then ships it to the local store. The quality and taste have disappeared. Uncooked croissant roll. The items that go inside the sandwich are still good, but the bread wrecks the entire sandwich. They have lost me as a customer.
I ordered 2 sandwiches
I ordered 2 sandwiches, and the woman taking my order seemed confused. It's the second time I've had contact with her, and she isn't with it. I received one sandwich. The Chiabarta steak sandwich was light on meat, onions, and cheese. Very disappointing
I ordered online from Panera for my…
I ordered online from Panera for my husband and me. When we started eating, the sandwiches were very small and my husband’s turkey sandwich had no turkey:/ The food was poor quality for the exorbitant price and portion. We will not order from there again.
While visiting the Panera Bread in…
While visiting the Panera Bread in Homestead Fl. on 9th Court, yesterday, I saw a worker cleaning the FLOOR near the cash register, so I decided that I would wait it out until someone else showed up to take my order, because I’m always cautious about people taking my order. Then the dreaded moment came when she put her cleaning equipment down, asked if she could help me, to which I replied “uuhhh, eerrr, I usually like it when people who are cleaning floors etc wash their hands prior to serving me”, to which she replied (after an awkward) pause “oh, no, I won’t serve your food items or handle them, I’ll just take your order and someone else will give it to you”…….I said okay. She then proceeded to take my order, and then moments later, handed me my order ‼️why am I confused???
I put in an order got a email saying it…
I put in an order got a email saying it was ready for pickup I was devastated because I ordered it for delivery or so I thought I called them told the man who answered what happened he was so nice said he would take care of it 15 mins later I had my lunch I would not been able to pick this up an it was so good French onion soup an tuna sandwich I cant thank him enough
So disappointed with Panera Bread
So disappointed with Panera Bread, Jacksonville, NC now and I am a long-time patron! Last night, spent over $31 purchasing 2 each "You Pick2" meals where you get 1/2 of a sandwich and either a CUP or BOWL of soup of your choice. Before I left the area, I checked our food only to discover that I received a 1/2 cup of soup and not a full cup. When I return to the restaurant to show them, the restaurant employee advised me they were instructed to only fill the soup cups at the line shown inside the cups. Then this is truly FALSE ADVERTISEMENT! The menu board shows you get a CUP of soup, but actually you only get 1/2 cup now while the prices have increased! Plan to report to the NC Attorney General's Consumer Fraud Protection Office.
Dry Bread
We stopped at Panera's in West Des Moines. We purchased a bowl of soup a Greek Salad and two sandwiches the bread on both sandwiches was so dry that the bread was falling apart. They were completely different sandwiches on two different kind of bread. But both breads were extremely dry. Was disappointed in the bread quality. The person that took our order was not personable at all. She did not offer assistance on our orders.
Nobody behind order counter
Nobody behind order counter
Did not understand menu
Ordered Caprese Focaccio
Huge bread..lots of cress
Two tiny slices of tomato
Mozzarella was 1/4 the size of a dollar bill.
Did not even try to rectify
"That is how it comes."
I have been a big fan of Panera Bread…
I have been a big fan of Panera Bread Cafes, but visiting at the Cafe in Conyers, GA today has given me pause in my past experiences at Panera. The service was poor from the guy at the front to watching those prepare the food. No initial greeting, no hairnets worn by those preparing the food, tables not cleaned off after each customer, all the coffees offered were cold, the hot water for tea drinkers was not hot. Please Panera headquarters check on the cafes that have your name, offer advice and serious training that buy into Panera and follow up on those cafes. If they do not maintain high standards do something to turn those cafes around. Many are lowering the opinion of Panera customers. I loved eating at Panera in the past in various states, but reading the reviews in GA and other states you have a serious problem. Main office, HELP your company raise the quality of your restaurants.
Kat at Panera
Kat at Panera, Abilene Texas is a ⭐️ ⭐️!! She always goes out of her way to make it a pleasant experience for consumers. Great food, great service.
Michelle she is one of the best…
Michelle she is one of the best employee in Panera … and very sweet person very helpful and kind ,,👌👌❤️ she’s located in 110 university places Eunice Square 14th St.
I have to agree with all negative…
I have to agree with all negative reviewers. Charlotte NC and Matthews NC listen up. Meditteranean Sandwich is NOT as pictured nor what it used to be. Turkey and Cheddar also not as pictured nor what it used to be. Both sandwiches have alot less filling than they used to and are not worth the price paid. Panera staff are by and large unfriendly, unhappy and rude. Food is always a crap shoot- will I get a sandwich made by someone who cares? Who takes pride in their work? OR someone who hates working at Panera and takes it out on the customer? More likely the latter than the former. Inconsistency is a real repeat customer killer. An occasional black hair in the sandwich is, too. WHERE are the hair nets?? I'm sorry I purchased 100$ in gift cards- Panera is definitely the last place I want to get food from as they continue their downhill slide. Even their local "corporate" store is a joke.
Nice employees but little food for the…
Nice employees but little food for the price I pay.
Great butternut squash soup
Great butternut squash soup. Rgey are fast healthy and helpful
I've been a huge fan of Panera's
I've been a huge fan of Panera's, until tonight. Idk what happened to the quality of the grilled chicken, but it was full of fat and disgusting. The portions are half of what they were about 6 months ago, but still the same price? What's up with that? Over $5. for a cup of mac and cheese almost as small as a prefilled ice cream cup. $9. for a bowl?
Sorry Panera, that's the last time we buy food from you.
Gross! Overpriced! What happened?!
In fairness, I do not go out to eat often. It's been a couple of years since last ate at Panera. Last night, it was $15 for a half grilled cheese and tomato soup with a small drink. The grilled cheese was processed cheese and was on stale bread (not toasted). The soup was very hot and tasted burnt. The hard roll was OK.
Seriously, what happened? Panera has always been pricey. The quality was excellent in the past. Now, it's expensive and disgusting.
Work Employees!? #FoulPolitics
Not the greatest fan, as I’ve worked at this location for now just over 5years, and STILL to this day they only have me as a dish washer. Pretty pathetic well on my part. As to PB is extremely lucky with myself being a permanently disabled citizen here of USA, & very well the ONLY reason they keep me on payroll. Just for a Foul Tax Credit……#PrayersNeeded…:)
Panera Bread in Exton, PA
We frequent Panera Bread in Exton, PA on a regular basis. Our last two visits have been very disappointing. The quality of the Broccoli Cheddar Soup is poor, barely warm, with mostly broth and small shards of vegetables. The large size bowls were barely half filled. We did voice our concern during our last visit.
Why does't Panera Corporate listen to…
Why does't Panera Corporate listen to the mass poor reviews it's restaurants are garnering? Their menu is great, but the food preparation and service is surely lacking! Waverly NC location is always dirty, very rude unhelpful register worker's, especially at the bakery counter. They beed to get trained by those at Chick Fil-A
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