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Parfums et Moi est née avec l'idée d'offrir tout simplement le meilleur service possible en termes de prix compétitif, de qualité et de satisfaction pour tous les amateurs de parfums et de beauté. Notre boutique en ligne de parfums, cosmétiques et produits naturels propose les marques les plus connues dans le monde. Notre philosophie est de toujours offrir le meilleur service possible à nos clients en garantissant l'originalité de tous nos produits.
15. Rue de Industrie, 8069, Bertrange, Luxembourg
3.8
367 reviews
Replied to 67% of negative reviews
Typically takes over 1 month to reply
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It’s a legitimate website with authentic fragrances at unbeatable prices in Europe for niche parfums. I’ve ordered a couple times and have received my orders quick. I also requested a return of an order, they were prompt to respond and follow through on the refund quickly.
My finir st Time with Parfum et moi and i was just perfect.Very happy to receive on Time my perfume and with a very good price .Very good communication by email 👍👌🙏🙏🙏 Thank you .Cecile
Reply from Parfumsetmoi
Thank you so much for your trust and this wonderful first experience with us! We're delighted that you received your perfume on time, at a great price, and that our communication met your expectations. We look forward to serving you again soon!
Reply from Parfumsetmoi
Nous sommes désolés que vous ayez eu une mauvaise expérience et restons à votre disposition pour résoudre tout problème rencontré.
I order a lot from this site, and will probably continue to do so, as their prices are very competitive and I've mostly had no issues.
The products are genuine, however I've had several cases recently of packaging being damaged or products having already been opened (while the flacons and perfume inside were correct).
The first three times, the customer service responded and provided a solution.
This last time, no response. Their tone was somewhat dismissive, so I guess they got fed up with responding.
So order from here provided you don't plan to give the products as gifts, as the packaging may be ripped, open and/or not representing the product inside.
Reply from Parfumsetmoi
Thank you for your continued trust and for sharing your experience! We’re glad to hear that you’ve been satisfied with the authenticity and competitive pricing of our products. We’re sorry for the recent issues with packaging, and we take your feedback seriously. Please rest assured that we are committed to resolving any concerns and improving our service—don’t hesitate to reach out to us again, and we will do our best to ensure your next order meets your expectations!
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