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Parkos.nl Reviews 19,384

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. People appreciate the rates, which are significantly lower than official airport parking. Consumers find the service well-organized, with friendly and supportive bus drivers. Some reviewers mentioned that finding a free spot in the parking area can take time, so it's better to arrive earlier. Others value the quick and efficient service during car parking, with staff being helpful, even assisting with luggage. Consumers report mixed experiences regarding various aspects such as service, location, staff, contact, and price. Some reviewers experienced long waiting times for the shuttle, rude staff, and communication issues due to language barriers. Other reviewers report issues with subcontractors, changes in parking locations, and additional fees. However, many customers have had positive experiences, praising the friendliness of the staff, the condition of the shuttle, and the overall smoothness of the service.

Based on these reviews

Rated 2 out of 5 stars

Communication ok when needed to extended, albeit at another charge or course. Note this is not a vallet service as known in other countries, they dont't clean your car or do anything other than move... See more

Company replied

Rated 5 out of 5 stars

Used Parkos for 3 wks parking near Düsseldorf airport. Rates are significantly lower than official airport parking. We only had two short waits for the taxi so that also worked well. The man of charge... See more

Rated 4 out of 5 stars

Easily approaching. Well organised level of services. Good level of communication. Very sharp on setting up the parking spot on departure and the shuttle bus on return. Waiting time for shuttle bus no... See more

Company replied

Rated 5 out of 5 stars

"Best Parking" " Park To Go " Very correct, professional and of course courteous and friendly. One of my great experiences, without any rudeness and the drivers both speak English. The driver wa... See more

Rated 5 out of 5 stars

We booked Perfect Park at Düsseldorf Airport. Everything from the booking until the receiving our car back at the end of our travels went smoothly. We called 30 minutes before we arrived at the airpor... See more

Rated 5 out of 5 stars

We had accidentally made wrong booking with two cars. The parking provider had no problem with this and resolved everything neatly and professionally. Thank you again for the excellent service — y... See more

Rated 5 out of 5 stars

Good value for money parking near Schiphol. Linked to Vakantie Parking, although the latter claimed a secure parking location, I truly question if it's guarded at night as open gate and no visible per... See more

Rated 5 out of 5 stars

Everything works very smoothly. My flight was at 7 am so need to be in parking place at 4:30 AM. No waiting time after parking the car and dropped to airport immediately. While coming back called on t... See more

Rated 4 out of 5 stars

I booked Aalsmeer parking. Upon arrival when i called the system answered my reservation is not found. I called the support and they responded very quickly asking me to drive to another location. He t... See more

Company replied

Rated 1 out of 5 stars

When You’re arriving Late due to Traffic or no matter the reason your Booking will be cancelled as a „No-Show“. While already being under pressure arriving on time to the airport you are Kinda forced... See more

Company replied

Rated 4 out of 5 stars

Very good communication. Only peculiar thing is you drive to the parking, hand over your keys then the courier drives you to the airport. You pay €6 for drop off time at P1 level 0. Courrier was the... See more

Rated 5 out of 5 stars

Person is very helpful and nice. He couldnt speak Dutch or English bur only French. He used translate to communicate. It is a bit uncommon that I need to drive to his ofc to pick him and he dri... See more

Rated 1 out of 5 stars

Initially everything went well, shuttle to the airport in the early morning was good, probably only because it was early and there weren't any other people. On return, we waited 2hrs exactly where the... See more

Company replied

Rated 1 out of 5 stars

Do not book here! They moved the physical parking location the day before via a SMS!!! They moved to a casino high rise parking with specific floors only. Picked up and hour late in both directions... See more

Rated 3 out of 5 stars

Q-Park Park+Fly Amstelveen (No Shuttle - Free Bus Connection). The parking is good, but taking the bus was a bad experience! We had to walk a long way in the rain with all our luggage to get to the bu... See more

Rated 4 out of 5 stars

There were a few parking spots available when we arrived. The transfer went smoothly. We had to wait around 20 minutes after arrival, but that may be normal. Overall, I would choose the same parking a... See more

Company replied

Rated 5 out of 5 stars

I used the valet parking service and was initially concerned about finding the right meeting points for drop-off and pick-up. However, everything went perfectly! On my return, they even delivered the... See more

Rated 2 out of 5 stars

Everything was fine upon arrival and parking our car. When returning from holiday, I phoned the shuttle service as per the advice received. The guy I spoke was incredibly rude and spoke so unclear tha... See more

Rated 5 out of 5 stars

Quick and efficient service when parking the car. The staff were very helpful, even assisting with lifting our luggage. Pick-up and return went smoothly, and they made sure to drop us off as close to... See more

Rated 5 out of 5 stars

Very friendly staff. Everything went smoothly. The shuttle to the airport is in great condition. They even contacted me before picking me up at the airport. I tried several parking companies near Brus... See more

Company replied

Rated 2 out of 5 stars

Parkos (the website and booking process) was fine, but the company where we parked our car was disappointing. We booked a spot at CarPark-DUS.de. On arrival everything went smoothly, and we were dro... See more

Rated 5 out of 5 stars

Excellent service for the price. They are very responsive. Even though my arrival times (both departure and return) were delayed by hours, they kept track of my status by calling me. Once I was ready... See more

Rated 1 out of 5 stars

Terrible experience – never again Very disappointed with this valet service at Schiphol. My car was returned dirty and covered in bird droppings – completely unacceptable to hand it back in suc... See more

Rated 1 out of 5 stars

I had made a reservation for PARKOS at Schiphol Airport at 12 o’clock. As is recommended at reservation I gave a phone-call 15 minutes before arriving to PARKOS. When we arriveren there was nobody t... See more

Company replied

Rated 1 out of 5 stars

Don't book your long term parking at this site, I was book my parking and pay already at Dec 2024, almost 3 month later, they send me an email say due to their mistake, they have to canel my rese... See more

Company replied

Rated 1 out of 5 stars

!!! PRIMUS-PARKEN (PRINZENALLEE 18 DüSSELDORF) !!! pay attention people !!! Unfriendly staff, especially the man of Kurdish descent! He was grumpy and unhelpful upon arrival, almost getting into a... See more

Rated 1 out of 5 stars

Boek hier niet, ze rijden rond met je auto. Wij vonden een slijptol op de achterbank en zagen in de track and trace app dat er meermaals met de auto gereden is. Onbetrouwbaar! We hebben meldinge... See more

Rated 5 out of 5 stars

We called when we arrived, a guy answered and came directly to show us the spot on the parking and brought us to the airport. At the airport he told us where we had to wait after our holiday. When we... See more

Rated 5 out of 5 stars

Booked and paid for vallet parking at Charles de Gaulle Paris. Everything went well as agreed. It will be outstanding if they have staff who can speak English well. Communication is quite tough a... See more

Rated 1 out of 5 stars

We arrived at the Parking called PARKLINE near Brussel Charleroi Airport booked on Parkos, no shuttles, the two telephone number doesnot work, nobody to see at this place. One customer was already wai... See more

Rated 1 out of 5 stars

Porsche Taycan damage - Parkos takes zero responsibility whatsoever, shifting all responsibility to their service provider. Park-Orio, the service provider at Bergamo Milan Airport Orio al Serio, r... See more

Company replied

Rated 1 out of 5 stars

Not even worthy of one star!!! Paid 95 Euro`s for Valet parking in Dusseldorf airport, upon return i had to pay 10 euro extra to get out from the airport because the car was delivered to early! after... See more

Company replied

Rated 1 out of 5 stars

This parking lot is in a very deserted place and is not a professional place at all, a child is looking after it, a rude driver, no help at all, a small old car, we waited for the car for 15 minutes,... See more

Company replied

Rated 2 out of 5 stars

The airport shuttle schedule isn't clear, and I had to pay an additional 15 euros to get a ride to the airport. When I arrived, the parking was closed, and it was difficult to contact the parking atte... See more

Rated 2 out of 5 stars

The parking was fine, but the transfer wasn't. We had to wait over an hour because we were told you didn't need to call to be picked up, but we did have to. Then we had a grumpy driver who yelled at u... See more

Rated 1 out of 5 stars

DO NOT USE! I'd rate Parkos/Vacantie Parking zero stars if I could. I showed up with my family at the alloted time and place after calling. The shuttle was 45 minutes late causing us to miss our... See more

Company replied

Rated 1 out of 5 stars

I booked valet parking at Schiphol via Parkos, but the actual provider Park ’n Fly delivered a disappointing experience. I paid €30 for a charging service. My car was parked from 20 July to 3... See more

Company replied

Rated 1 out of 5 stars

Thanparkos itself was good But, about the parking: Extra cost: ~ 30% extra for airpot tax! The pick ups were not on time and we had to wait! The extra cist management or clarity is Parkos responsi... See more

Company replied

Rated 1 out of 5 stars

Multiple problems with this company, said the booking had not gone through but it had (I confirmed it with my bank), and didn't notify in time for my flight so had to spend more money on another parki... See more

Company replied

Rated 5 out of 5 stars

Great service and extremely helpful. Our car had a dead battery on our return due to very cold weather and they helped us by calling a mechanic friend to fix it for us even thou It was late in the nig... See more

Rated 1 out of 5 stars

I had to wait almost an hour outside to collect my car. The departure was ok. The guys were there waiting at the terminal when we arrived. Unfortunately they speak 0 languages apart from German. On... See more


Company details

  1. Price Comparison Site
  2. Airport Shuttle Service
  3. Parking Garage
  4. Parking Lot
  5. Valet Parking Service

Written by the company

Parkos helpt reizigers om eenvoudig en zorgeloos een parkeerplek bij de luchthaven te vinden en te boeken. We vergelijken zorgvuldig geselecteerde parkeeraanbieders en helpen je, op basis van jouw parkeerwensen en duizenden ervaringen van andere reizigers, de juiste keuze te maken. Parkos verzorgt de boeking; de parkeerservice zelf wordt uitgevoerd door onze partners. Zo weet je vooraf waar je aan toe bent en ga je met een gerust gevoel op reis.


Contact info

  • Boumaboulevard 77, 9723 ZS, Groningen, Netherlands

  • parkos.nl

Hulp nodig? Neem contact met ons op

Bekijk voor openingstijden van onze klantenservice onze contactpagina.

4.0

Great

TrustScore 4 out of 5

19K reviews

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Rated 5 out of 5 stars

We had accidentally made wrong booking…

We had accidentally made wrong booking with two cars.
The parking provider had no problem with this and resolved everything neatly and professionally.

Thank you again for the excellent service — you are great!

January 21, 2026
Unprompted review
Rated 1 out of 5 stars

When things go wrong there is no contact

When things go wrong, there is no contact. When we don't show up, there is a fee that we will pay, but when parking company does not show up FOR 1 HOUR, nothing happens. What if shuttle does not show up for 1 hour? For 2 hours? For 3 hours? You cannot reach anyone from Parkos. You have no right. Cheap service!

February 2, 2026
Unprompted review
Parkos.nl logo

Reply from Parkos.nl

Hi Yagiz,

Thank you for sharing your review with us. We're sorry that you had to wait for the shuttle service. We understand that longer waiting times may be disappointing, and we apologize for the inconvenience this caused. Even thought Parkos is an online comparison platform and does not provide the service, we want our partners to provide the best service to our customers. We will review this with our parking partner to make sure they deliver the service as expected. 

We tried locating your reservation in our system, but unfortunately, we weren’t able to find it. If you still need assistance, please reach out to our customer service team so we can help you resolve the issue. Our team is available seven days a week.

We look forward to welcoming you again and provide a better experience!

Team Parkos

Rated 4 out of 5 stars

All went fairway smooth, i will use this facility again

All went very smooth except when we came back and was raining had to wait 10 min, phoned.., and the car came. I will use this facility again

January 27, 2026
Unprompted review
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Reply from Parkos.nl

Hi Begoña Marimon,

Thank you for leaving your review. We are glad to read that your experience at our parking parking partner

Rated 3 out of 5 stars

Probably my mistake but you tend to…

Probably my mistake but you tend to drive to p2 airport when booking sunpark p2, somewhat more clear instructions would be nice

January 23, 2026
Unprompted review
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Reply from Parkos.nl

Hi Paul Versteegen,

We value our customers' opinions very highly, so thank you for sharing your experience with parking space Sun Park Airport Parking P2.

We are sorry to hear that your parking experience booked through our website was not satisfactory. Parkos allows you to compare and reserve parking spaces around airports, but we do not provide the parking service ourselves. This is done by the parking partners we work with. We try to provide all the information about the parkings as clearly as possible and we are sorry to hear that you confused Sun Park Airport Parking P2 with the P2 official airport parking. To avoid this in the future, we recommend reading the information stated about the parking on our website under 'more information' here you can read exactly how the parking works, see pictures and read reviews of other customers. When you make the booking, you get the booking confirmation, here you can find the information about the parking the arrival instructions and the return instructions and the contact info of the parking as well. 

We hope your next booking goes smoothly and we hope to see you back with us.

Team Parkos

Rated 4 out of 5 stars

I booked Aalsmeer parking

I booked Aalsmeer parking. Upon arrival when i called the system answered my reservation is not found. I called the support and they responded very quickly asking me to drive to another location. He told me the address verbally which i did t find. So i went to where i booked. Anyhow the driver visited aalsmeer quickly amd picke me in a short time. On return the same problem no reservation was found but the driver was really nice and helpful. Guided me well and made sure I exit safely. It was my 2nd time, based on my experience i booked again at Aalmeer.

January 15, 2026
Unprompted review
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Reply from Parkos.nl

Hi Muhammad Waqas,

We value our customers' opinions very highly, so thank you for sharing your experiences with parking space Vakantie Parking. 

We are sorry to hear that your parking experience booked through our website was not completely satisfactory, and there were problems with your reservation. We are happy that the driver assisted you quickly and guided you and made sure you were safe. We will contact the parking, to find out what happend with the registration of the booking, to make sure this does not happen again in the future. 

We hope to see you back with us in the future! 

Team Parkos

Rated 1 out of 5 stars

I am dissatisfied with the way the…

I am dissatisfied with the way the booking process is organized and communicated by Parkos.

The reservation was made only 30 minutes before the scheduled car handover at Amsterdam Schiphol Airport. However, after completing the booking, I received information stating that I was required to call the hotline 45 minutes in advance to inform them of my arrival at the airport.

This was obviously impossible, as there were only 30 minutes between the moment the reservation was confirmed and my arrival at Schiphol. This requirement was communicated only after the booking had already been completed, making it misleading and poorly planned.

Important conditions like this should be clearly stated before the reservation is finalized, not afterwards. This lack of transparency creates unnecessary stress and leaves a very unprofessional impression.

January 6, 2026
Unprompted review
Parkos.nl logo

Reply from Parkos.nl

Hello Filip,


Thank you for your feedback regarding the booking process and the communication of the arrival instructions. We understand that receiving a requirement to call 45 minutes in advance when you have booked only 30 minutes before arrival is contradictory and causes unnecessary stress.

We strive for full transparency, and we appreciate you pointing out this flaw in the timing of our automated instructions for last-minute reservations. Your feedback is very valuable to us, as it allows us to review how these conditions are displayed before the booking is finalized to ensure they are realistic for all timeframes. We will discuss this with our technical team to see how we can make these instructions more adaptive to the moment of booking.

We hope the rest of your trip went well, we hope to see you back with us in the future.

Team Parkos.

Rated 1 out of 5 stars

Extra cost

Thanparkos itself was good
But, about the parking:
Extra cost: ~ 30% extra for airpot tax! The pick ups were not on time and we had to wait!
The extra cist management or clarity is Parkos responsibility

January 10, 2026
Unprompted review
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Reply from Parkos.nl

Hi Farbod,

Thank you for your review. We are very sorry to hear that you are unsatisfied about the shuttle service and that the extra charge for the airport tax was an unexpected cost. We understand this is disappointing.

We want to confirm that this additional charge, which is collected by the parking provider for airport tax at Fast Park Charleroi, is mentioned on our website.

This fee is specifically listed on the parking page in the 'more information' section to ensure transparency: https://parkos.nl/parkeren-brussel-charleroi/fast-park-charleroi.html.

Because this charge was disclosed at the time of making your reservation and also indicated in the booking confirmation you received, we are unfortunately unable to issue a refund for this specific cost.

We apologize for any confusion and appreciate your understanding of how this fee is applied by our partner.

Team Parkos

Rated 2 out of 5 stars

Not the well- known vallet service expected

Communication ok when needed to extended, albeit at another charge or course. Note this is not a vallet service as known in other countries, they dont't clean your car or do anything other than move it from
site to site. Walk too far from airport. No collection or drop off from departures/arrivals. Staff friendly and spoke good Enish which I'm gratful for. Wouldn't recommend.

September 18, 2025
Unprompted review
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Reply from Parkos.nl

Dear Alice,

Thank you for sharing your feedback with us. We are sorry to hear that the valet service did not meet your expectations. It's important to note that valet services can vary by country and provider. Typically, valet services involve moving your car to a secure location, but they may not include car cleaning or direct collection/drop-off at the terminal.

We appreciate your comments regarding the staff's friendliness and communication skills. We will ensure your feedback is passed on to the parking provider for further consideration.

Thank you for bringing this to our attention, and we hope you have a pleasant day.

Team Parkos

Rated 2 out of 5 stars

Late delivery and high speed

I have used the vale parking for Dusseldorf Airport. Everything was ok while leaving the car during arrival. But when we landed back, firstly it took 1hr for them to bring the car. Also since they were late, I have seen that they have speeded to 140km/h while driving to the airport (from the car app.) on a snowy day at -3 degrees..

January 5, 2026
Unprompted review
Parkos.nl logo

Reply from Parkos.nl

Dear Begum,

Thank you for sharing your experience with us. We are sorry to hear about the long waiting time for your car upon return and the concerning driving behavior of the driver. We sincerely apologize for the inconvenience this has caused you.

Parkos is a comparison and booking platform, and we work with various parking providers to offer services. We will report your feedback to ensure improvements are made. 

For follow-up, please contact the parking provider directly using the contact details provided in your confirmation email.

We appreciate your feedback and hope your future travels are more pleasant.

Team Parkos

Rated 4 out of 5 stars

Service is prima parking at arrival en…

Service is prima parking at arrival en departure is in Brussel is iets minder maar daar kunnen jullie niets aan doen verder blijven wij zeker gebruik maken van jullie service Dankjewel

December 29, 2025
Unprompted review
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Reply from Parkos.nl

Hallo Ron,

Bedankt voor je positieve feedback! We zijn blij te horen dat je tevreden bent met onze service. Echter vinden wij het vervelend dat de aankomst en vertrek bij Brussel niet helemaal goed zijn verlopen. We begrijpen dat er soms dingen kunnen zijn die buiten onze controle vallen, zoals de situatie in Brussel, maar we waarderen je begrip hierin. We kijken ernaar uit om je in de toekomst weer van dienst te zijn.

Fijne dag verder!

Team Parkos

Rated 5 out of 5 stars

Excellent Parking

Indoor Parking multistorey. The shuttle to airport was prompt , on time. It was easy to get in touch with shuttle service during car drop off and airport pickup . Overall I had a very good experience with the parking service.

December 20, 2025
Unprompted review
Rated 3 out of 5 stars

Q-Park Park+Fly Amstelveen (No…

Q-Park Park+Fly Amstelveen (No Shuttle…. I do not recommend it.
Q-Park Park+Fly Amstelveen (No Shuttle - Free Bus Connection). The parking is good, but taking the bus was a bad experience! We had to walk a long way in the rain with all our luggage to get to the bus, and it wasn't easy getting to the airport, where we had to walk another 10-15 minutes. The return trip was even worse, as we arrived very tired, late at night, the bus stop wasn't well signposted in the email and was also far away. Furthermore, the QR code didn't work on the bus. Luckily, the driver was friendly and allowed us to board.

January 2, 2026
Unprompted review
Parkos.nl logo

Reply from Parkos.nl

Dear Anabela,

Thank you for sharing your feedback about the Q-Park Park+Fly Amstelveen (No Shuttle - Free Bus Connection). We are sorry to hear that your bus experience was disappointing. Not having clear signage and a working QR code can certainly make things more challenging.

While we strive to provide accurate information in our confirmation emails, it's frustrating when things don't go as planned. It's good to hear that the driver was accommodating, but we understand the inconvenience you faced.

We appreciate you bringing this to our attention, and we hope we can resolve these issues for future cases. 

Team Parkos

Rated 1 out of 5 stars

TERRIBLE EXPERIENCE

ANSWER BELOW IS A LIE: THERE ARE NO CONTACTS - THEY DO NOT KNOW WHO WORK FOR THEM - TERRIBLE EXPERIENCE - BASICALLY A SCAM
My wife booked a covered parking space at Rome Fiumicino Airport. When we picked up the car, there was a large dent along the side.

Parkos claims they are not responsible for damages caused by their partner companies — and I could even accept that — but they refused to give me the legal name of the company that actually handled my vehicle.
Customer Service even said they don’t know the details of the company they work with. They rely on local operators without any real vetting or transparency.

On top of that, Parkos has no offices in the countries where it operates; it is based only in the Netherlands, which means that for any dispute you would have to sue them abroad. In practice, you’re left to chance and must simply hope nothing goes wrong.

When something does go wrong — as in my case — despite numerous calls and messages to Customer Service, you are left entirely on your own, while Parkos protects local operators to the edge of what feels like a scam.

Bottom line: if you care about your car, look elsewhere or use a different comparison platform.
Never again. Moral of the story: I can’t claim damages from anyone, and I’ll have to pay for everything myself.

**********

Mia moglie aveva prenotato un parcheggio coperto all’aeroporto di Fiumicino, a Roma. Al momento del ritiro dell’auto abbiamo trovato un danno consistente sulla fiancata.

Parkos dichiara di non rispondere dei danni causati dalle aziende partner — e questo potrei anche accettarlo — ma si sono rifiutati di fornirmi la ragione sociale di chi ha materialmente gestito la mia vettura.
Il Servizio Clienti sostiene addirittura di non conoscere i dati dell’azienda con cui collabora. Si affida a realtà locali senza alcun controllo e senza garantire trasparenza.

Inoltre Parkos non ha sede nei Paesi in cui opera, ma solo nei Paesi Bassi, quindi per qualsiasi controversia bisognerebbe avviare una causa all’estero. In pratica si è abbandonati al caso, sperando che tutto vada bene.

Quando invece qualcosa va male — come nel mio caso — nonostante numerose chiamate e comunicazioni al servizio clienti si resta completamente soli, mentre Parkos tutela le aziende partner fino al limite dell’inganno.

Conclusione: se tenete alla vostra auto, rivolgetevi altrove o scegliete portali di comparazione diversi.
Mai più. Morale della storia: io non posso chiedere i danni a nessuno e dovrò pagarli di tasca mia.

January 3, 2026
Unprompted review
Parkos.nl logo

Reply from Parkos.nl

Dear Stefano,

Thank you for sharing your experience. We understand your concerns and are sorry to hear about the damage to your vehicle. While Parkos is a platform to compare and book parking services, the responsibility for the vehicle and service operation lies directly with the parking provider. We apologize for any inconvenience this situation has caused you.

Please contact the parking provider directly to initiate an investigation and file a claim for the damage. All necessary contact information is available in your booking confirmation email. 

We understand this has been a disappointing experience, and we genuinely sympathize with your situation.

Team Parkos

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