Passenger Reviews 48,804

Delighted with great quality items and like this company's eco credentials too. I'm 157 cms tall, petite size 10. Bought XS lightweight cuff-bottomed turquoise trousers, plus size S cotton vest top in... See more

Been looking for pants like this forever! Arrived today, and finally- found that they are true too size/description, and definitely high quality! So soft and comfortable, many big pockets, with and wi... See more

For me Passenger just hit it totally. The clothes come with beautiful colours and designs, an extremely good quality, good prices, perfect variety for working, outdoor activities or just super cool... See more

This has been my 1st experience with the Passenger brand, and it couldn’t have been any better. We ordered three garments, I bought my Son and Daughter an item each, I ordered on the Sunday evening an... See more

Great company that offers practical but interesting clothing that’s not your usual run of the mill items. This fleece is very generously sized so bear that in mind when ordering, though the Passenger... See more

ORDER 2817124 Slow refund process hampering what otherwise is a decent experience in terms of quality product If you're going to lead on 60 day returns at least refund in a timely manner. You... See more

Looks great. Used a few times and it serves my purpose well. Plenty of room for extra dog stuff (large extended lead, training lead, ball etc all fit into main pocket) and separate padded pocket for p... See more

Super fast deliver, waist size 30" is a perfect fit. Shirts a T-Shirts are on the big size for a Medium, but Small are perfect, I'm normally a Medium, Passenger size guide would also suggest a Medium... See more

Ordered 3 items from Passenger in the size Small, items delivered within a couple of days. Unfortunately only 1 of the items fit and had to return the other 2 as they were too big. Return process was... See more

Great service — especially the order updates along the way. The return was handled quickly too. Most of the items fit well (I ordered my usual size). With winter coats it’s almost never the case that... See more

Order took a long time to arrive (ordered after New Year), tracking was spotty (not necessarily Passenger's fault). Package arrived wide open, never sealed. I was lucky nothing fell out during transp... See more

Cool classic colorful clothes made from recycled material - good prices and even though the clothes are sent from the UK - The delivery time is reasonably fast - The quality seems okay - size fits the... See more

The swim bucket bag is fantastic. Great size to fit everything in, waterproof material so it can be washed down with a cloth if muddy after use. I love the fact the straps are stitched to the bag, m... See more

Good promt service for posting and arrival of goods. Great free returns. Quality of items feels good, very 3xpensive and only purchase i. Yhe sales, although I do find they clothing shrinks following... See more

Great service from start to finish. Probably the best clothing brand I’ve owned since leaving Timberland as I don’t support there standards anymore. Fit is perfect don’t be put off by price the it... See more

Product (water repellent jacket) info really accurate and helpful especially about how sizes reflect the 'fit'. I'm usually a 10/12, but sized down for the relaxed fit and got a xs which fitted exac... See more

Purchased this item after receiving a Passenger fleece as a gift at xmas. Received item promptly and fairly happy. This model more suited to milder weather or under a heavier outer garment. Bigg... See more

I honestly have not been disappointed yet, probably my 7th or 8th purchase from passenger. Everything is top quality, recycled, and a tree planted. My new favourite line of clothing, but super, hard w... See more

I bought a jacket from Passenger. It's my new favourite article of clothing. Great colour and cut. Super warm. I also love how virtuos the company and products are. Clothing made from recycled ma... See more

Love the brand and sustainability ethos. Would like to see more ‘plain’ logos Ts and polos etc without big writing / logos on the back though. Ordered multiple sizes to try and send back.. some it... See more

I am super fussy when it comes to buying a coat. I have spent months looking for the right balance between quality and price, and meeting my needs. I ordered three coats from Passenger and loved... See more

Loved their clothes and their environmental credentials, but cant believe how awful their refund process is. I bought one of their changing robes just after Christmas and then returned it as it was... See more

The jacket is beautifully made with good quality fabrics. I've often bought patagonia in the past and can't see any difference in quality. The fabric has a slightly matt surface which feels great. Per... See more

Passenger, excellent quality products! I'm not going to divulge which products I purchased because it will cause a run on those products and I'll be sad if they go out of stock. It might be because t... See more

Still waiting for refund despite returning signed for delivery on 14th Jan. Also have RM confirmation of delivery. Appalling return service. I have emailed several times with no response and I am wai... See more

Great jacket, arrived promptly. Sadly too large for the person it was being gifted to. Returns very easy to navigate. We will definitely be re buying from Passenger as feel it’s a genuinely decent c... See more

Arrived swiftly and all nice and safely packaged. Items exceeded expectations. I purchased one of the Sherpa style blankets - bloody brilliant design and so warm and cosy. Looking forward to winter sn... See more

All three bits we ordered have landed, and honestly, we’re over the moon, proper impressed. The cuts are spot-on, and the colours are properly distinctive, proper brand vibes. Absolute dream combo of... See more

Coat is warm & cosy, fabulously waterproof, roomy enough for big jumpers, long enough to meet my boots, wrists easily adjusted to stop hands being covered, big simple external pockets. Love Passenger'... See more

I bought a pair of the Recycled Active Trail Jogger as an everyday item that I can wear for dog walks to camping to full day hikes. They haven’t disappointed. Zipped pockets are rarely found in women’... See more

I truly love love love my new fleece! I havent taken it off since I got it (my boyfriend is getting worried) but it's honestly so beautiful, such great material. Shipping was freally fast and kept inf... See more

I do now know how Passenger are still getting away with their appalling returns process. There are hundred of reviews flagging this issue but they continue to keep this practice up. I would warn any... See more

Absolutely love Passenger! The quality, styles and sizes are just perfect. I also really love the environmentally friendly packaging, non-toxic packing and use of organic and recycled materials in t... See more

The fleece was relatively expensive even in the sale but the quality is good. It seems partially shower proof with a hood, I'm not sure I'd appreciated that. It's not as warm as I expected, was descri... See more

Flora Long Insulated parka. Loved the design and colours. I have a heavy duty all weather coat and didn’t need another. This is a light, minimal padded parka. I have been wearing it for a couple of w... See more

Still not received my order from 29th Dec. On ordering, states 2-4 days delivery time. Now 6th Jan still no order and poor customer service. Not answering my question over the delay, little in the way... See more

The coat is well made and comfortable. I have only given 3 stars as I spent time trying to buy something not made in China. Your website mentions all your ethical concerns and sustainability and th... See more

These bags are beautiful and exceptionally well-made! I love the vibrant colors and the clear attention to detail. My partner and I purchased different sizes and styles, and while I noticed the embroi... See more

I'm a solo camper and hiker and Passenger clothes and gear suit me perfectly. It's not your usual boring black, blue and grey hiking gear. It's colourful and funtional, meaning I can look modern and... See more

I ordered a padded jacket from your outlet site. Kai Recycled Insulated Jacket - Charcoal - M. Absolutely thrilled! Arrived within 48hrs. Lightweight but quilted. Lovely shape over my bum and the col... See more