Patriot Software Reviews 3,219

I jumped ship from Quickbooks a year ago and never looked back. Great for small business owners looking for intuitive and user friendly payroll software. The Chat feature on customer service alm... See more

While switching from Quickbooks 2020Pro desktop version, all was going well with Patriot Accounting Premium until I hit what seemed to be a major snag. I called the support number because I couldn't g... See more

Patriot Payroll has been incredibly supportive and easy to work with. Their team makes payroll and tax preparation simple, clear, and stress-free, even when things get complicated. Everything is w... See more

We have used Patriot for several years now and could not be happier. We have used the "big name brand" and that is not a good experience. Patriot is easy, reliable and always there when you need the... See more

I had to call every day this week, sometimes several times in a day. Every time I called with a question or needed directions, every person was extremely helpful and more than willing to help resolve... See more

Well run company with excellent customer service. Easy to use the software program with videos to watch when you set up your account. Compared to Quick Books/Intuit, absolutely much better than one co... See more

I'm a long time QuickBooks user, so the Patriot system is quite different. I'm old, so change isn't easy. That said, Patriot's phone support has been tremendously helpful. They are both knowledgeabl... See more

The setup process was very easy for a new business owner. I've never managed my own accounting or payroll before, and this software made it pain-free. When I didn't know what something was, the glossa... See more

I’m extremely happy to have moved over to Patriot. The entire experience has been outstanding from day one. Their team has been incredibly helpful—especially in guiding me through the accounting setup... See more

Patriot was an absolute breath of fresh air, and I look forward to working with them for a long time. Very clear and helpful humans that pick up the phone or answer the chat EVERY TIME. The platfo... See more

Patriot Software always provides great and affordable service. I appreciate how great their customer service is and how quick and easy they make things for me. I'm not an accountant, so having to fi... See more

One of the last remaining companies in the US that actually provides high quality customer service from knowledgeable and caring individuals here in this country. Nothing against anyone outside of the... See more

I am a growing small business. I was signed up with Gusto and canceled to try Patriot. Big, Big mistake. They are slow, All that they offer is paperbacks which my bank does for free. I think I was dis... See more

I have used 2 other payroll services but I can honestly say, switching to Patriot payroll was the smoothest transition. Best part - if you need assistance, you can actually talk to a human either by... See more

Our office has just completed implementing Patriot. We opted into the both Accounting and Payroll services with Patriot including payroll tax services. We were going live on April 1 and needed first... See more

The software is put together in a way that I was able to just start invoicing day one , this was a tremendously helpful. Plus I was able to send invoices without any complications. I don't have to... See more

Coming from the nightmare that was Gusto, Patriot has been a breath of fresh air. I have three different LLCs running payroll through them since 2022 and I regret nothing. They're super kind and knowl... See more

I love Patriot software. Their customer service is top-notch and 100% the reason I recommend them to everyone who asks me. Besides their incredible team, the software is intuitive making it super eas... See more

I'm coming from another payroll processor. Patriot's system is easy to set up and get running with, and is fairly intuitive to use. When I do have questions, their chat feature has been a super... See more

Patriot Software is very easy to use and can be set up quickly. We needed a fast payroll solution and were able to achieve the initial setup and run our first payroll in just a couple of days. When... See more

Efficient, easy, good customer support when there are questions, low cost for our purposes, good offerings for services. Very happy after a year of being set up and would suggest as an option to othe... See more

If I could give it a 0 I would. This shady people denied me services and then refused to give me reasons why, showing how shady and obscure they are. All this time that I spend signing up wasted beca... See more

Moderately easy to use. The check printing needs improvement. I think there should be an option to use preprinted checking alignments instead of having to align everything to fit your preprinted check... See more

First they made payroll incredibly easy and they streamlined the entire process so we didn't have to work hard... I would give them a 5 star but i think i will wait to see if they integrate a function... See more

Great price for accounting software. I just switched from QuickBooks Online and this Patriot software is much more intuitive and simpler to use. It is especially great for small business people who ar... See more

If you're tired like I was of poor customer service and lack of support, then look no further than Patriot Software. Calls and 'tickets' to my prior provider went into the unanswered void, but not wi... See more

This company is one of best I've ever worked with. Customer service is extremely responsive and knowledgeable. I have extremely few problems with the software, but when I do it's user error and they a... See more

The ladies that helped me set this up, were fantastic!! Especially the 2nd lady where I was transferred to actually set the account up. I was so excited that she stayed on with me to actually walk me... See more

I had to reach out to Patriot's tech support for payroll help, and I couldn't be more impressed. The operator was patient, knowledgeable, and took the time to carefully walk me through the entire proc... See more

We moved to Patriot Software from QuickBooks because QB is way too expensive for what it does for most small businesses. While there is a learning curve with Patriot, the cost and services that are o... See more

Helped us to import last year so that the 1099's and W-2's would be prepared by Patriot. Each and every call has been answered with extreme professionalism and handled to complete satisfaction. I fee... See more

When I first started with Patriot they were a new company and they explained things in layman's terms. I hired them because I do not know how to do payroll. They made it easy. As they have grown I hav... See more

Using Patriot Software to do our payroll has made an unpleasant task easy and almost enjoyable! When I've had questions, they are available and super helpful. Best decision we made for our smallish... See more

I am new to your software & have had to call to ask several questions to help me clarify what I need to do to make sure everything is taken care of with payroll & payroll filings and taxes. The repres... See more

The on-boarding processwhent well and any follow-up we needed was addressed quickly. So far any calls we made to their support team was solved in less the 10 minute, that includes any hold time on ph... See more

Everyone is friendly, is honest about what they can and cannot do to help me it comes to success in my business. Every question is treated as it's the most important one no matter how simple or co... See more

In today's world where customer service seems to be the LAST thing on most companies lists, Patriot Software has provided me Stellar Customer Service every time I contact them. That is a breath of fre... See more

No one, and I mean no one, has the customer service of Patriot Software. I've used their software for 5 years. I have never waited longer than 30 seconds for one of their US based Reps to answer a... See more

The support team is always incredibly friendly and actually happy to help you. The software is very simple to use, so I've needed very little support. But there have been technical questions that I... See more

The software is very well built and functional in all the ways that I would want save one that will lead me to move to another package: No public API. Particularly now with AI, a public API is criti... See more

I have been in accounting and business solutions for 15 years. In my time, I have used most of the payroll platforms out there. But I am so happy to say I found Patriot. The customer support received... See more