The ordering process was quick and easy. I didn’t receive order status updates, so I had to follow up a few times. The keychains eventually arrived and are absolutely adorable. My parents’ dog pass... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
Pawfect House is the pawfect place to find unique personalized gifts for pet lovers (t-shirts, ornaments, mugs, decorative mats, garden flags, metal signs, canvas, etc.) and family members. We strive to bring you a variety of high-quality products and focus on providing excellent customer service to our amazing customers. If you ever have problems with your order, we'll do everything we can to make it right.
US Warehouse: 3680 N 5th St #100, 89032, North Las Vegas, United States
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered a Valentine’s gift for my 89 year old Mother. She and I are very pleased. Service was extremely fast!

Reply from pawfecthouse.com
I really wanted to give more stars on this review, but their lack of response to emails and inquiries was quite frustrating. I emailed two different people and filled out a contact form about the quality of my memorial stone that I ordered. I got no responses at all. I’m unhappy with the stone in the way it was finished. I loved the preview, and I still like the stone, but the design is off center whereas part of the wording is running off the edge of the heart shape. It didn’t look nothing like this in the preview. There it was centered perfectly. This is a gift and I hate to give something as a gift that’s not perfect, especially with the pricing that I paid. I really wanted to give one star totally based on their lack of customer service, but I do like the stone. I mean really,
if you have someone email you with a complaint, wouldn’t you think that would be one of the first emails you would respond to?
I HAVE EMAILED FROM AN ALTERNATIVE EMAIL ADDRESS AS REQUESTED, AND STILL I HAVE NO REPLY. I AM CONSTANTLY CHECKING MY JUNK MAIL FOLDER AND KNOW THAT IT IS NOT GOING THERE. INSTEAD OF ASKING ME TO EMAIL AGAIN CAN YOU NOT JUST EMAIL ME AT THE EMAIL ADDRESS THAT YOU HAVE? THAT WAS GIVEN IN THE EXTRA INFORMATION THAT WAS REQUESTED WHEN I FIRST WROTE THIS REVIEW AS WELL AS MY ORDER NUMBER. I WILL GIVE IT HERE AGAIN TO HELP EXPEDITE THINGS. IT IS PHN4270802. I WOULD THINK THAT IS ENOUGH INFORMATION TO LOOK UP ALL THE OTHER INFORMATION THAT YOU MAY NEED.

Reply from pawfecthouse.com
The coffee mug I ordered looks exactly like the pictures. It was also delivered quicker than initially stated. They did notify me it might be a little earlier. It also fit in my mailbox, so no sitting on the porch. Looks great!

Reply from pawfecthouse.com
I put a ship to and bill to adress on my order and you sent it to my bill to address, it's in good shape but now I have to resend it to the right address, thank god the ups store is open on sunday

Reply from pawfecthouse.com
The pillow I ordered looks just like the picture i sent. Bright and perfect size too.

Reply from pawfecthouse.com
I ordered a t-shirt from the company that I absolutely love. It’s personalized with a depiction of me in the center, with my cats on either side of me. My name is underneath my depiction, and each cat’s name is also underneath their likeness. It’s very well made and comfortable, plus I get so many compliments from others who see my shirt. Absolutely love it!!

Reply from pawfecthouse.com

Reply from pawfecthouse.com
The quality of the blanket was exceptional. Beautifully made. My wife just loves it.

Reply from pawfecthouse.com
I ordered a phone case. It was very nice, easy top install

Reply from pawfecthouse.com
I absolutely love my blanket!! The pictures of my beloved Emmy are not blurred and they're beautiful. It is SO soft and cuddly. And the turn around time was really good. I am not a robot, I'm a very satisfied customer!
Thank you Pawfect House!

Reply from pawfecthouse.com
My first order did not arrive on time, but they immediately sent a second order and it was received in a timely manner! My son loves the mug I purchased from this company for him! Thank you!

Reply from pawfecthouse.com
The blanket that I ordered was for a friend that just lost his fur baby. He was in tears and loved it soo much. It turned out beautifully

Reply from pawfecthouse.com
The mugs ordered with our pets are beautiful, shipping was fast and the website was easy to navigate. My only issue, and it's on me, is that our pets color is wrong, when we received our mugs, one with my wife's dog and the other with my cat, they are really nice but the color is wrong. So be certain you have the correct color selected, pinch and zoom to look closely at the colors offered. I will be ordering from pawfecthouse again, they are great!!

Reply from pawfecthouse.com
Website easy to navigate. Ordering process was a breeze. Arrive on quoted time. Beautiful mug!

Reply from pawfecthouse.com
Great product and great customer service.

Reply from pawfecthouse.com
Was easy to place order, made a mistake in spelling of one name, sent a corrected spelling received answer quickly and was fixed correctly.

Reply from pawfecthouse.com
I'm so Happy and Glad took this decision , is so beautiful my wife is In Love

Reply from pawfecthouse.com
The dog memorial crystal was beautiful.

Reply from pawfecthouse.com
I recieved a personel musical picture fridge magnet for my partner for valentines & its so lovely & was easy for even me to achieve instructions a,b,c,i did order 2 however they made a mistake & sent a duplicate of 1st one but after sending email they have agreed it was a mistake & have straight away sent my orher 1 on way cant fault product or customer service

Reply from pawfecthouse.com
This is my 2nd Door mat I ordered, I am getting ready to order my 3rd! absolutely obsessed !

Reply from pawfecthouse.com
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.