PAY2DAY Reviews 8,546

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and professionalism. Many reviewers specifically mentioned individual staff members by name, highlighting their exceptional customer service skills and ability to make the loan application process easy and stress-free. People appreciate the staff's friendly and welcoming approach, as well as their willingness to go above and beyond to assist them. Consumers are also very satisfied with the service provided, noting its speed, efficiency, and reliability. They appreciate the prompt responses to their questions and the clear explanations of all the details involved. Many reviewers highlight the ease of completing the process online and the quick turnaround time for loan approvals. The user experience is consistently described as positive, with customers feeling supported and valued throughout the entire process.

Based on these reviews

Rated 5 out of 5 stars

Rahul from 209 Bankstreet Ottawa was really helpful and very patient. He is extremely efficient within his position for pay loans. The whole process was painless and he was very accurate within his kn... See more

Company replied

Rated 5 out of 5 stars

Pay2Day is a great place to apply for personal payday loans. Just when one needed some money at the most inconvenient time. Can be accessed online. So far so good. While competing lenders play hardbal... See more

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Rated 5 out of 5 stars

I was at Victoria park location today, I always had great time here specifically with professional girl Smriti, she makes everything easier and faster. Her customer service is 10/10, She really makes... See more

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Rated 5 out of 5 stars

Jazel was amazing! I received prompt and helpful emails no matter what time of the day/night it was whether it be 12pm noon, 12am midnight, 3am, etc. which was both surprising and absolutely amazing t... See more

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Rated 5 out of 5 stars

Highly recommend Store 17 in Hamilton on upper James. The service from Carmela especially has been outstanding. Anytime we ever needed help wether it is to do with verifying information or understandi... See more

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Rated 5 out of 5 stars

Yush, Afi & Himanshu were amazing. I love visiting this branch. They are always so kind, helpful, respectful & fast. I have used their services for some time, and am always pleased with the services.... See more

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Rated 5 out of 5 stars

They are very quick when you need money fast. I’ve never waited more than two hour(when doing it online, in-store it’s instant). It’s so handy when an unexpected expense comes up and you don’t get pai... See more

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Rated 5 out of 5 stars

Really I didn’t expect the agents to really process my application without judgement .usually other places would take you through a rigorous process and decline your application.massive respect to t... See more

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Rated 5 out of 5 stars

I have to say pay2day is a great company to get a loan from. They give great customer service, and know how to conduct themselves accordingly and professionally. Jannie was so very nice, knowledgeable... See more

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Rated 5 out of 5 stars

Ive used this service a few times in recent months and they are great to deal with. You're typically quoted 2 hours for processing, but it was within 20 minutes on my most recent loan. Lito was very p... See more

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Rated 5 out of 5 stars

Today I had by payday loan repayment due. I was having minor issues using my cellphone to make my payment. I quickly used a laptop and Lalien walked me though the process to pay back the money to Pa... See more

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Rated 5 out of 5 stars

This is one of the best pay day loan places I have done business with. The team has is very kind and respectful as well as ready and willing to help you. The turnaround time is quick, easy and efficie... See more

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Rated 5 out of 5 stars

Felix at store 20 has a very understanding heart and they will help you in the worst moments that you need a bit of a financial push or support the whole team of store 20 are very kind and patient. An... See more

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Rated 5 out of 5 stars

Janine gets 👍👍👍. Not only was she professional but went above and beyond and manually approved my loan when my banking would not upload. The process seemed almost effortless.

Company replied

Rated 5 out of 5 stars

Great service! The application was quick and easy, and I got approved right away. Funds were deposited the same day which really helped in an emergency. Staff were professional and the process was... See more

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Rated 5 out of 5 stars

I had an excellent experience with my loan application from Pay2Day. From start to finish, everything was handled professionally and efficiently. A special thank-you to Belle, the CSR who assisted me... See more

Company replied

Rated 5 out of 5 stars

Divine really helped in getting my payday loa qirh ease with empathy without compromising the protocols and rules. She had proper followup in verifying the bank details to process the loan on time.... See more

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Rated 5 out of 5 stars

My experience with PAY2DAY was great, especially because of Mahi. She was very professional, friendly, and patient while explaining everything clearly. The process was quick and stress-free, and I fel... See more

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Rated 5 out of 5 stars

I didn't really know anything about this company and I would always see the sign while driving by so I decided to stop in and inquire. I'm glad I did, because Megan was thorough in explaining everythi... See more

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Rated 5 out of 5 stars

Hi , every one I was in need for 500 loan to make the payment in emergency . I went to pay2 day and Andrea explain to me very nicely in details regarding the loan application . I applied there and m... See more

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Rated 5 out of 5 stars

Pay2Day is a reliable site to use. This has helped me through school and any sudden financial situations that I needed assistance with. The layout is very clear and with no confusion. Would definitel... See more

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Rated 5 out of 5 stars

Mansi, the new customer rep. at the Victoria park and Ellesmere location was professional, friendly and accommodating! i usually pay my loan off with cash in order to re loan in cash however due to... See more

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Rated 5 out of 5 stars

Chey Krishna Dileep were extra extravagant. I have not had better service at anywhere else other than here. These three people have guided me through my loan experience and made it very very happy ver... See more

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Rated 5 out of 5 stars

5 star for getting the funds and loan processed in minutes with overall better rates of interest and loan amount. Great customer services no waiting on the calls when you try to contact them. Thanks t... See more

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Rated 5 out of 5 stars

The customer service that I experienced while dealing with Pay2Day was impeccable from start to finish. I needed money, this company made life easier for me in less then an hour, all online....To anyo... See more

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Rated 5 out of 5 stars

Pay2day has always been there for me whether I need funds for emergency, vacation or just plain shopping. Fast, quick no hassle service. Thanks to Ivy this time around for good customer service. I... See more

Company replied

Rated 5 out of 5 stars

My experience with Pay2Day has been very positive. The staff was friendly, professional, and clear in explaining all the details. The process was fast and transparent, with no hidden fees, which gave... See more

Company replied

Rated 5 out of 5 stars

Armand and Amir were great to deal with. The process is pretty straightforward. My questions were answered in a timely fashion with no rush. My application was made online. All communication was throu... See more

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Rated 5 out of 5 stars

The company is a soul sucking, money robbing company that "rape" and take advantage of the financially burdened!! The only reason I am giving a 5* is because the young lady who helped me was very nice... See more

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Rated 5 out of 5 stars

I’ve been using Pay2Day for a while now, and Lito has always been incredibly helpful whenever I need to obtain a loan. The process is quick, easy, and stress-free. I really appreciate how efficient t... See more

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Rated 5 out of 5 stars

I’m truly grateful for the excellent service I received while dealing . Jenecar was incredibly helpful, professional, and understanding throughout the entire process. They explained everything clearly... See more

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Rated 5 out of 5 stars

I went to the Woodbridge location and the staff is super helpful and kind. They were very accommodating and quick. Yush helped me for the loan and he has excellent customer service skills and went abo... See more

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Rated 5 out of 5 stars

My experience with this company has been outstanding. From the start, communication was clear and friendly, and the staff went above and beyond to make sure my needs were met. They handled everything... See more

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Rated 5 out of 5 stars

Life has been throwing some curveballs lately, and a friend suggested a small loan through pay2day. It definitely saved me on a late payment I was about to face. I was happy to pay a bit extra to them... See more

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Rated 5 out of 5 stars

I couldn’t be more pleased with the customer service I received. From start to finish, the process was smooth, quick, and stress-free. I want to give a special shoutout to LALIEN, who assisted me thr... See more

Company replied

Rated 5 out of 5 stars

Extremely efficient, effective, and considerate. Right when life hit hard and money went tight, I could sleep at night knowing they had my back. Thank you Pay2Day!

Company replied

Rated 5 out of 5 stars

Always a good experience, never any issues, everyone is always polite and BIG thanks goes out to Ivy one of the many customer service representatives with the pay2day team. they deliver! Without a hi... See more

Company replied

Rated 5 out of 5 stars

Smooth transaction, even if i applied online.. same day transaction, and Vrinda great customer service, friendly. I called her few times for some clarifications and she explained to me everything.. i... See more

Company replied

Rated 5 out of 5 stars

Thank you Armand for always making borrowing easy when it's necessary. I appreciate you and your kindness and making things easier for me through this transition. That I've been going through catching... See more

Company replied

Rated 5 out of 5 stars

Exceptional Service 🌟 🌟 🌟 🌟 🌟 🌟 First-Time Experience with Pay2Day – Highly Recommend! 🌟 I had an unexpected emergency and needed a loan quickly. PARIMALA at Pay2Day was absolutely amazin... See more

Company replied

Rated 5 out of 5 stars

For the past 2 years after some financial difficulty, I began getting a small loan to suit my needs. As usual they are very prompt and courteous. For example, today, LALIEN, the CSR processed my l... See more

Company replied

Rated 5 out of 5 stars

Pay2Day helped me out when I was going through my toughest moments and I've stuck with them sense. More helpful and accommodating than other payday loan joints. I couldn't recommend them more.

Company replied


Company details

  1. #2 of 24 best companies in Alternative Financial Service

Written by the company

Pay2Day is a Greater Toronto Area payday loan company with several locations in Brampton, Mississauga, Barrie, Vaughan & more.


Contact info

  • 420 Ambassador Drive , L5T2J3, Mississauga, Canada

  • pay2day.ca

4.9

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Mimi was very helpful and made the…

Mimi was very helpful and made the process quick and easy really appreciated her help!

February 9, 2026
Unprompted review
PAY2DAY logo

Reply from PAY2DAY

Thank you for this 5 star review.

We are so happy to hear that you enjoyed using our service and working with Mimi from our friendly staff.

Thank so much for your business and for choosing Pay2Day!

Rated 5 out of 5 stars

Nina is the best !

Nina was very helpful and made everything easy. Really appreciate her support! Everything was processed very quick.Best employee ever !

February 9, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this 5-star review.

We are so happy to hear that you enjoyed using our service and working with Nina from our friendly staff.

Thank so much for your business and for choosing Pay2Day!

Rated 5 out of 5 stars

Quick and efficient service

Quick and efficient service. Thank you

February 9, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this 5 star review.

We are so happy to hear that you enjoyed using our service.

Thank so much for your business and for choosing Pay2Day!

Rated 5 out of 5 stars

niharika was amazing

Biharis helped me through process.she made sure I am not left without any help
Very polite and friendly

February 9, 2026
Unprompted review
PAY2DAY logo

Reply from PAY2DAY

Thank you for this 5 star review.

We are so happy to hear that you enjoyed using our service and working with our friendly staff.

Thank so much for your business and for choosing Pay2Day!

Rated 5 out of 5 stars
PAY2DAY logo

Reply from PAY2DAY

Thank you for this 5 star review.

We are so happy to hear that you enjoyed using our service.

Thank so much for your business and for choosing Pay2Day!

Rated 5 out of 5 stars

Pay2day helped when icash failed even…

Pay2day helped when icash failed even though I was a loyal customer who paid on time every time.

February 8, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this 5 star review.

We are so happy to hear that you enjoyed using our service over other products that you have tried out.

Thank so much for your business and for choosing Pay2Day!

Rated 5 out of 5 stars

Rahul from 209 Bankstreet Ottawa was…

Rahul from 209 Bankstreet Ottawa was really helpful and very patient. He is extremely efficient within his position for pay loans. The whole process was painless and he was very accurate within his knowledge for payday loans. Outstanding sir. Again thank you for your help.

February 8, 2026
Unprompted review
PAY2DAY logo

Reply from PAY2DAY

Thank you for this 5 star review.

We are so happy to hear that you enjoyed using our service and working with our friendly staff.

Thank so much for your business and for choosing Pay2Day!

Rated 5 out of 5 stars

The most professional service i ever…

The most professional service i ever used

February 7, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this 5 star review.

We are so happy to hear that you enjoyed using our service.

Thank so much for your business and for choosing Pay2Day!

Rated 5 out of 5 stars
PAY2DAY logo

Reply from PAY2DAY

Thank you for this 5 star review.

We are so happy to hear that you enjoyed using our service.

Thank so much for your business and for choosing Pay2Day!

Rated 5 out of 5 stars

Fast and very good

February 2, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this 5 star review.

We are so happy to hear that you enjoyed using our service.

Thank so much for your business and for choosing Pay2Day!

Rated 5 out of 5 stars

Since the past 3 months that I’ve…

Since the past 3 months that I’ve started with Pay2day it’s has been awesome

November 16, 2025
PAY2DAY logo

Reply from PAY2DAY

Thank you for this 5 star review.

We are so happy to hear that you enjoyed using our service ongoing.

Thank so much for your business and for choosing Pay2Day!

Rated 5 out of 5 stars

Fast

Fast. Friendly service. And real people. Thank you for that

February 6, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this 5 star review.

We are so happy to hear that you enjoyed using our service.

Thank so much for your business and for choosing Pay2Day!

Rated 5 out of 5 stars

Ivy helped a lot thanks for the quick…

Ivy helped a lot thanks for the quick approval

February 5, 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this 5 star review.

We are so happy to hear that you enjoyed using our service and working with Ivy from our friendly staff.

Thank so much for your business and for choosing Pay2Day!

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