Payment sat on processing on f7casino, it usually is instant. I have contacted the bank who confirm the payment has been taken and got a reference number, but why so long?
Company replied
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Review summary
Based on reviews, created with AI
Based on these reviews
I signed up to Payop mainly to test it as an alternative gateway. After a few successful transactions and a smooth payout, I decided to keep using it. I appreciate the simple layout and the fact that... See more
Company replied
Payop has been reliable for my day-to-day transactions. Payments reflect instantly and withdrawals have followed the schedule shown. I like that everything is easy to track without confusion.
I've been using Payop for a little while now, and it's been stable overall. I like that I can see every payment update in real time. I had one moment where I couldn't find a setting, and support point... See more
Company replied
I have just completed my first week with Payop. I ran a couple of test payments before fully trusting it, and both went through fine. The withdrawal process was simple, and I got confirmation at each... See more
Company replied
What a absolute shambles of a company to be fair, just block ya from transferring money to a casino with no explanation as it’s against their tnc,, so they block you don’t tell you until you email the... See more
Company replied
i come here to ready review and found out this company steals money for living i asked them that my purchase did not went throu and i need confirmation of the payment as proof to other company i... See more
Company replied
Well iv been trying to deposit it wont give me it its aready took out my bank can u help me. Its 50 poundsplz give it back never happen before
I am writing this review to warn others. I chose PayOp to deposit money into my itemsatis account. I sent $36, the payment went through, but the funds never appeared in my account. It has been ov... See more
Company replied
Payed on the 26th of November now on the first of December and apparently they haven’t received my payment when my bank has confirmed and I have an invoice. Avoid this company at all costs absolute sc... See more
Verified
PAYOP made it easy for us to expand into new regions and boost out coverage. Their wide selection of local payment methods stands out. A top choice for business growth!
Company replied
Good support & trustworthy team We encountered issues while using PayOP years ago through no fault of their own. As they are now in a position to do so, they approached us to compensate for the tro... See more
Company replied
Verified
At Forex EXPO, we had the opportunity to meet their team and engage in a truly productive conversation. That meeting convinced me to become their customer, and three months later, I’m happy to report... See more
Company replied
Hi I have requested so many times so many times but no help in any regard I made a payment 250 pounds still 1 week now not received to recipient this is a joke My request number 111240 Please stop... See more
Company replied
Watch out for payop no regulations what so ever. No AML rules. They facilitate money transfer for lots of illegal casino's. On every review they response with the same answer. Its rubbi... See more
Company replied
PayOP facilitated unregulated deposits from myself to casinos illegally operating in the UK. As per the recent FinTelegram article, they are a company under intense regulatory scrutiny. Please avoid t... See more
Company replied
Verified
With PAYOP, we were able to expand into regions and increase our coverage. Unlike many providers, they offer a wide range of local payment methods, Highly recommended if you want to grow your business... See more
Company replied
First time using this payed by bank, used it on a casino site, did get nothing! however I got the mail of proof I payed so they have my money and just didn't put it on the casino site. contacted them... See more
Company replied
Verified
I rely on this service often, and the tracking feature stands out as a game-changer. It's especially handy when managing several payments throughout the day!
Company replied
Verified
Sounds like Payop has been a solid partner for your business! Having multiple payment options definitely helps boost conversions since customers can choose what’s most convenient for them. Have you no... See more
Company replied
Verified
Getting started with them is easy. With all the necessary documents in place, verification takes only a few days—just as it did for us.
Company replied
I switched to Payop recently, and I’m happy with the performance. The transfers are fast, and the fees are reasonable compared to other platforms I’ve tried.
Company replied
I’ve had no issues with Payop so far. The support team responds quickly, and all payments have been processed without delays or errors.
Company replied
After making a payment. The payment failed. With no explanation as to why. The funds left my account. 4 hours later I received an email saying payment failed. I am still awaiting the return... See more
Company replied
The platform is user-friendly and works perfectly for my small business. I especially like how quickly transactions are settled and how transparent the reporting is.
Company replied
So far, my experience with Payop has been excellent. It handles multiple currencies smoothly, and the dashboard is very easy to use.
Company replied
Verified
Onborading is simple with them. If you have all the documents ready, verification takes just a few days-just like it did for us.
Company replied
Not a great experience ! The overall process with pay is not great and cannot be equally yoked on par with TREATY. Advance solution , hassle free and good pay .
Company replied
Whats this rubbish Used it to pay an online casino No money went into my account Scam cannot contact anyone as don't work on Sundays
Company replied
Verified
Working with Payop since day one has been a game-changer for our company. Their all-in-one platform provides everything we need to handle payments efficiently, eliminating unnecessary complexities. Ha... See more
Company replied
I am a gambling addict and have made payments to an illegal online casino through Payop. By processing these transactions, Payop actively supports and profits from illegal gambling operations that exp... See more
Company replied
Absolutely horrendous. If no refund I’ll be reporting to action fraud. The FCA, the financial ombudsman and FINTRAC and other regulatory bodies in Canada. They say they investigated my... See more
Company replied
Good payment gateway overall. The system is stable, and I get notifications for every transacition, which makes tracking payments simple.
Company replied
Payop appears to be knowingly facilitating payments to unlicensed and illegal online gambling operators. Despite multiple attempts to contact them since March 2025, I have received no response... See more
Company replied
Verified
Paid with this service' cause it was cheaper than other solutions. Moreover, it was really fast. For sure, will use it more.
Company replied
Payop made accepting international payments from my clients effortless. The setup was straightforward, and the support team responded quickly whenever I had questions.
Company replied
Company details
- #11 of 12 best companies in Payment Service
- #7 of 7 best companies in e-Commerce Service
- #8 of 8 best companies in Money Transfer Service
Written by the company
Payop is a licensed payment service provider. We help businesses collect online payments from their websites. Payop Checkout integrates more than 500 international and local payment options. Payop develops a Pay by Bank solution - fast and secure A2A transactions in Europe and the UK. We use Open Banking technology backed up by our own payment modules. Payop Team constantly analyzes transactions and tests new ideas to build a comfortable payment flow. As a result, thousands of payers choose Pay by Bank every day for their online shopping. While we are working to ensure payments go through smoothly, occasional issues can happen. If you ever have a question or problem, don’t worry – we’re here to help! Just email our team at [email protected], and we’ll be happy to check everything and assist you.
Contact info
3.2
Average
202 reviews
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Well iv been trying to deposit it wont…
Well iv been trying to deposit it wont give me it its aready took out my bank can u help me.
Its 50 poundsplz give it back never happen before
February 9, 2026
Unprompted review
Payop has been reliable for my…
Payop has been reliable for my day-to-day transactions. Payments reflect instantly and withdrawals have followed the schedule shown. I like that everything is easy to track without confusion.
January 29, 2026
Unprompted review
New user here
I've only had Payop for a few days but the experience has been positive. Setup was easy, transactions processed correctly, and my first payout arrived as expected.
January 16, 2026
Unprompted review
Reply from Payop
Dear Pristine,
Thank you for taking the time to leave us such a positive review.
We strive to provide superior service, and we’re happy to hear that you were satisfied with it.
Thank you for choosing Payop as your payment partner!
Kind regards,
Payop Team
Early experience has been smooth
I have just completed my first week with Payop. I ran a couple of test payments before fully trusting it, and both went through fine. The withdrawal process was simple, and I got confirmation at each step.
January 8, 2026
Unprompted review
Reply from Payop
Dear Savvy,
Thank you for taking the time to leave us a positive review and for sharing your experience.
We sincerely appreciate that you've chosen our service, and we look forward to being part of your business growth. For any assistance or with any questions, feel free to contact us, we will be happy to help you.
Thank you for choosing Payop as your payment partner!
Kind regards,
Payop Team
It scammed for £20 saying it was a…
It scammed for £20 saying it was a casino site
January 17, 2026
Unprompted review
Reply from Payop
Dear Marcel,
Payop is not a casino website, Payop is a payment service provider. Please note that we do not provide the services directly, but only processes the payments for our merchants (websites).
As per our request, you didn’t provide additional details for the case, so we weren’t able to investigate your issue and transactions. Therefore, if you are dissatisfied with the goods/services provided by the merchant (website), please contact the merchant (website) directly to whom you submitted your payment for further investigation of your issue. In case you have any payment-related questions, like payment status, feel free to reach out to our Support team at [email protected].
Kind regards,
Payop Team
Overall, a positive experience.
Payop has worked well for my online services. I've processed multiple payments without issues and withdrawals have followed the schedule shown. The interface is clean and easy to navigate.
January 11, 2026
Unprompted review
Reply from Payop
Dear Luminar,
Thank you for leaving us a review!
It's a pleasure for us to hear that you're satisfied with our payment processing flow and dashboard interface. Receiving such feedback is truly rewarding and inspiring for us.
Thank you for choosing Payop as your payment partner!
Kind regards,
Payop Team
Nice service
The platform doesn't feel cluttered, and I can quickly check my balances and history. Happy with the service
January 8, 2026
Unprompted review
Reply from Payop
Dear Grace,
Thank you for taking the time to leave a positive review!
Our team is constantly working on our service, and we’re making every effort to make it excellent. Receiving such feedback is truly rewarding and inspiring for us.
Thank you for choosing Payop as your payment partner!
Kind regards,
Payop Team
PayOp chased our company for months and…
PayOp chased our company for months and even pre approved our project. Once we agreed to start verification, the process turned into an endless and painfully limited compliance loop that was impossible to complete.
When I finally said we were no longer interested, they suddenly claimed our company does not qualify and then banned us from their website. Very sketchy behavior. Avoid.
January 8, 2026
Unprompted review
Reply from Payop
Dear David,
Thank you for sharing your experience with us and your feedback.
Payop is a regulated payment service provider, all our clients must comply with the defined requirements and industry standards, and a compliance check is an important part of the onboarding process.
Based on our review and the deep investigation of the reported case, we can confirm that the documents requested by our colleagues constitute the complete and correct set of data required for your company's verification.
Additionally, regarding the banning from the website comment. Indeed, after the application was rejected, following the message where you indicated that you were no longer interested in cooperation, access to the merchant account was restricted.
For our team, ensuring transparency across all processes for our clients is essential, and we’re always ready to answer any customer questions and address them accordingly. Therefore, we’d sincerely appreciate it if you contacted your Sales Manager or our Support team via email ([email protected]) or chat in order to proceed with the case resolution, and assist you with the upcoming questions.
We hope that the cooperation can be resumed, and we’ll be happy to serve as your payment provider. Looking forward to hearing from you.
Kind regards,
Payop Team
I signed up to Payop mainly to test it…
I signed up to Payop mainly to test it as an alternative gateway. After a few successful transactions and a smooth payout, I decided to keep using it. I appreciate the simple layout and the fact that transaction statuses are very clear. It's been steady so far
January 2, 2026
Unprompted review
Reply from Payop
Dear Jola,
Thank you for leaving us such a positive review!
We appreciate you finding our layout simple to use and the payment statuses clear, as transparency and clarity in the payment process are important aspects of the payment flow.
Thank you for choosing Payop as your payment partner!
Kind regards,
Payop Team
Great service
I've been using Payop for a little while now, and it's been stable overall. I like that I can see every payment update in real time. I had one moment where I couldn't find a setting, and support pointed me to the exact page without any hassle. Since then, everything's been straightforward.
January 1, 2026
Unprompted review
Reply from Payop
Dear Mark,
We sincerely appreciate your positive review!
Our team is constantly working on our service and we’re making every effort to make it excellent. Receiving such feedback is truly rewarding and inspiring for us.
For any assistance or with any questions, feel free to contact us, we will be happy to help you.
Kind regards,
Payop Team
Almost 6 years cooperation
I have been using this service for about 6 years, with some breaks in between.
Throughout all this time, they have always fully met their obligations. For me, this is one of the most important aspects in this field.
I have been with them since they were a very small company. Despite various circumstances and challenges over the years, they consistently delivered on everything they committed to.
June 29, 2025
Unprompted review
Reply from Payop
Dear Орест,
Thank you for leaving us a review and sharing your experience with our service.
It's a pleasure for us to be your payment partner over the years, and we're especially proud to have consistently met your expectations, even through challenges.
Thank you for choosing Payop!
Kind regards,
Payop Team
Don't trust PayOp services
Don't trust PayOp services, they work with unregulated casinos in the UK, and that is simply not allowed. I wouldn't trust this company a bit.
December 17, 2025
Unprompted review
Reply from Payop
Dear Arabuli,
Payop doesn’t support unregulated businesses. Our merchants strictly comply with our Terms and Conditions, and we take all the reasonable measures to avoid or terminate any relationships with merchants who we suspect to be in violation of any of our Terms and Conditions.
Please be advised that in case of any payer transaction-related issues, we always double-check the nature of the transaction between the payer and the merchant by requesting all the information and documentation, subject to the true intentions of the payer. We always take measures against unauthorized transactions and fraud.
As per our request, you didn’t provide additional details for the case, so we weren’t able to investigate your issue and transactions. Therefore, if you are dissatisfied with the goods/services provided by the merchant (website), please contact the merchant (website) directly to whom you submitted your payment for further investigation of your issue. In case you have any payment-related questions, like payment status, feel free to reach out to our Support team at [email protected].
Kind regards,
Payop Team
Payment sat on processing on f7casino
Payment sat on processing on f7casino, it usually is instant. I have contacted the bank who confirm the payment has been taken and got a reference number, but why so long?
December 4, 2025
Unprompted review
Reply from Payop
Dear Dan,
Thank you for leaving us a review and for sharing your experience.
We sincerely appreciate your feedback that, usually, your payments via our service are instant. It’s a pleasure for us to hear that our efforts bring the expected results.
Indeed, there was a slight delay with one of your transfers that may be explained by the late hours of its initiation. In some cases, when the payment is requested within the bank's non-business hours, it’s processed within the nearest working hours, as it was in your situation - once we received the funds from your bank, the payment was immediately processed on our side.
Additionally, in rare cases, the processing time may be affected by the bank’s internal procedures or the payment scheme it supports. Here’s the helpful information about that - https://payop.com/business/8-factors-affecting-payment-speed/.
Upon our check, your request to our Support team was answered, and we hope the request was addressed. Nevertheless, if you need any further assistance or have any questions, feel free to contact us, we’ll be happy to reply.
Kind regards,
Payop team
Payed on the 26th of November now on…
Payed on the 26th of November now on the first of December and apparently they haven’t received my payment when my bank has confirmed and I have an invoice. Avoid this company at all costs absolute scammers and fraudsters
November 26, 2025
Unprompted review
Excellent Experience!
So far, my experience with Payop has been excellent. It handles multiple currencies smoothly, and the dashboard is very easy to use.
September 6, 2025
Unprompted review
Reply from Payop
Dear Emily,
Thank you for your positive feedback.
It's really valuable for us to hear from our customer that the payments are processed smoothly, and the merchant panel is easy to understand. We tend to provide excellent service and do our best to cover all your needs, offering reliable solutions.
For any assistance or with any questions, do not hesitate to contact our team, we'll be happy to help.
Thank you for choosing Payop as your payment partner!
Kind regards,
Payop team
Payop made accepting international…
Payop made accepting international payments from my clients effortless. The setup was straightforward, and the support team responded quickly whenever I had questions.
October 8, 2025
Unprompted review
Reply from Payop
Dear Elizaberth,
Thank you for your positive review.
We're happy to hear that your onboarding was smooth, and that our team assisted you whenever you needed our help. Feel free to contact us in case there are any questions or requests you want to clarify, it'll be a pleasure for us to help you address them.
Thank you for choosing Payop as your payment partner!
Kind regards,
Payop Team
Avoid this company.
Avoid this company.
They are used by illegal / fraudsters to process transactions, when you question the transaction they claim they are just the middle man and just the processors.
For me they are just as bad as they are facilitating the fraudsters gains and for me they are masking transactions to hide their true identity, this is known as transaction fraud.
Do not use this company if you want your money to be safe. If you ever have the audacity to complain they are very quick to blame you and take no accountability.
Avoid at all costs
November 11, 2025
Unprompted review
Reply from Payop
Dear payer,
Payop is a payment service provider that provides services solely to merchants (websites) and we do not support illegal companies.
We do not provide goods/services directly to you as the payer except processing the payment to the website. In this case, our involvement begins when you select our payment scheme and ends upon successful payment execution.
Payop does not act as a marketplace, guarantor or middleman, but solely a payment processing system. All funds from your purchase are directed straight to the merchant (website). In your case we forwarded the inquiry to the merchant and received the required confirmations of your order fulfillment.
Our merchants strictly comply with our Terms and Conditions and we take all the reasonable measures to avoid or terminate any relationships with merchants whom we suspect to be in violation of any of our Terms and Conditions.
Please be advised that in case of any payer transaction related issues we always double-check the nature of the transaction between the payer and the merchant by requesting all the information and documentation subject to the true intentions of the payer. We always take measures against unauthorized transactions and fraud. As a result of the investigation and of the analysis of all the documents provided, it was determined that you have been fully aware about the executed transactions, explicitly authorised them and the services were fully delivered to you by the merchant.
Therefore, if you are dissatisfied with the goods/services provided by the merchant (website), please contact the merchant (website) directly to whom you submitted your payment for further investigation of your issue.
Payop Team
I’ve had no issues with Payop so far
I’ve had no issues with Payop so far. The support team responds quickly, and all payments have been processed without delays or errors.
October 19, 2025
Unprompted review
Reply from Payop
Dear Julia,
Thank you for sharing your feedback!
We're thrilled to hear that you're satisfied with our service, especially with the payment processing and team support. For any assistance or with any questions, do not hesitate to contact us, we're always happy to help.
Thank you for choosing Payop as your payment partner!
Kind regards,
Payop Team
I switched to Payop recently
I switched to Payop recently, and I’m happy with the performance. The transfers are fast, and the fees are reasonable compared to other platforms I’ve tried.
October 21, 2025
Unprompted review
Reply from Payop
Dear Ethan,
Thank you for sharing your review.
We're happy to know that our service satisfied your expectations, and you find our performance better than other platforms. We understand that payment speed and convenient fees are what our clients look for, therefore we work a lot on these criteria, and receiving such feedback is a reward for us.
Thank you for choosing Payop as your payment partner!
Kind regards,
Payop Team
Good payment gateway overall
Good payment gateway overall. The system is stable, and I get notifications for every transacition, which makes tracking payments simple.
August 14, 2025
Unprompted review
Reply from Payop
Dear Berend,
Thank you for taking the time to leave us a positive review.
It's a pleasure for us to hear that you're satisfied with our payment service and that the notifications simplify the order tracking. For any assistance or with any questions, feel free to contact us, we'll be happy to help you.
Thank you for choosing Payop!
Kind regards,
Payop Team
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