Pest UK Reviews 96

The operative was great, however the company are badly let down by their communication with customers. To receive an email notifying change of an appointment, worded thus: To whom it may concern,... See more

Excellent service delivered by Pest Uk. The technician was very friendly and knowledgeable to explain the whole process to myself, was able to solve my problem and offered some great advice to preve... See more

We are a managing agent for housing and flat developments. We have had a severe Rat issue at a number of the site we manage and Pest UK have always delivered a good and quick service.... See more

Pablo made a thorough check of any possible entry points, checking under all cupboards, etc. he took time and care in handling our situation. We have had a satisfactory outcome.

We have had an annual contract with Pest UK for many years. Very pleased with the service - they are knowledgeable and responsive and have kept the impact of our rodent issues at pretty much zero

Such a helpful engineer. Thoroughly checked everywhere, explained in full how the pests get in, different ways of prevention- even a bit of rat/mice psychology. Full report at the end. Peace of mind.... See more

The phone operators didn’t listen properly to the issue. The technical sent, while friendly and polite, was poorly equipped and failed to correctly diagnose the problem. Their attempt at solving the i... See more

Wouldn’t recommend, I paid for a rat extermination a few months ago which didn’t resolve the issue. I then paid again a few weeks ago (nearly £500 in total) for the same thing and turns out there was... See more

I had a bed bug issue and Alex was quick on the scene to help me resolve this. They communicated everything so well and also gave me after care tips. They kept me calm because I was very anxious about... See more

Damien was amazingly kind, competent, polite, explained everything, and the job is a success as far as I can see. My new kitten had fleas, I discovered after a few days. I got bitten. My kitte... See more

Tom was excellent. Reassured me and was very informative and polite Came out within 24 hours of contacting them about a squirrel problem. I was kept updated by email and text Return visit was on... See more

I contacted them through WhatsApp and got a quick response. Booked in and turned up within 24 hours to remove a wasp's nest. Beforehand, I was emailed information about the process and chemicals that... See more

In the previous review they promised they would revisit as a good will - after paying 2200 pounds which was not enough to treat bed bugs with heat. They never came they blocked me on what’s app

Set up an appointment between certain hours and didn't show up. Sent an email 10 minutes after they were due to attend to say that they would now be attending in the next 2 hours. Called and requested... See more

Terrible time with this company. The technician they sent out was rude and rushed the job. He had zero empathy and consideration for the fact I needed to evacuate my home during fumigation with two y... See more

Had Pest UK come out to look at a wasp nest we had discovered when we were having our cable connected for our internet, appointment was made very quickly for us which is always good and to our schedul... See more

Excellent and professional service from Alex. He is even on hand on WhatsApp to help me with questions I have had in between the two visits. Can strongly recommend.

I paid £120 for a wasp/hornet problem and the technician only had a look, said there was no nest, and left without carrying out a proper inspection or treatment. The problem has since escalated to 4... See more

We specifically informed the phone representative that the wasps were stationary in the attic. They ended up arriving late, charged £90 for the visit, and simply declared the nest inactive without tak... See more

Didn't bother to show up. Contacted them via WhatsApp and was booked for Wednesday (yesterday) and when no one showed I questioned if anyone was coming. When I got no response I found someone else.... See more

Do not trust any guarantees made by this company. I paid circa £400 for a guaranteed treatment however, once I had paid for the treatments provided the company went back on their guarantee and, when t... See more

I was advised that the first visit would take three hours. The Technician arrived one hour late. No protective equipment was used, he was wearing no gloves, just hoodie and jeans. He did not exp... See more

Tom from Pest UK visited me twice to deal with a rat problem, and both times he was very professional, friendly, and helpful. He took the time to explain everything clearly and made sure the job was d... See more

1st visit was good. The 2nd visit and reporting is the let down. Considering the amount paid, on the 2nd visit, bait was removed. Didn't we pay for that? 2nd visit was rushed I think due to us bei... See more

Would barely even give 1 star for this place. Had to call them out twice to eradicate the pests. But that’s not even the worst part. The pest control guy called Tom stated that there was no live activ... See more

We were thankful that the ‘engineer’ was able to respond swiftly as the situation became urgent. The one downside would be that there was no follow-call or assistance as sleepy wasps have continued... See more

Unfortunately, this company has cancelled my visit booked three times all on the same day to remove a wasp nest. There has been a breakdown of communication as I had a message to say the works couldn’... See more

All our interactions with Pestuk.com have been professional and first class. They took a complex plan and executed on it with speed and precision. Would definitely recommend to others looking for pest... See more

I am very disappointed with the service from Pest UK. Despite having two treatments carried out, the bedbug issue has not been resolved and live bedbugs are still being found. For the cost and inconv... See more

I suspected we had a problem with mice or rats behind our built in toilet cistern cupboard. Being aware that any potential infestation of rodents is time critical I looked for a company. Unfortu... See more

Terrible company. PLEASE AVOILD THIS COMPANY.do not resolve the problem and then except you to pay again. Customer service is disgracefull they dont respond to you they just take your money.

Really disappointed with this service. For £228 I had one bait box placed outside and two small amounts of bait placed in the loft. I was supposed to have a follow up visit 2 weeks later which was can... See more

We clearly told the phone operator that the wasps were not moving and found in the loft. Instead of just saying they are inactive and we don’t need to come. They turned up late. Charged £90 c... See more

I had an issue with pigeons under my solar panels. Pest UK charged me £720 to put mesh round 10 panels. I’ve still got pigeons as they just sleep up against the mesh. I let them know they’re still the... See more

I want to give a big thanks to Tom.K for a great job getting rid of the pigeons! Super professional, quick, and easy to deal with. Great customer service and the place already feels so much better. Hi... See more

I’ve used Pest UK a couple of times in the past as I keep chickens and live close to allotments so have a problem with rats every 2-3 years, but service this time was poor and I won’t be using them... See more

Marcin Wojtanik was knowledgeable and extremely professional. He identified the issue areas where possibly the mice might be coming into the property. The mice problem has now been resolved.

Reported drain flies. The engineer came a day earlier than they were supposed to, so only my wife was in. He just sprayed some fly spray, and said it would last three months. He said 'to be honest we'... See more

Tom was excellent when he came round to do a heat treatment. He was very professional and explained everything clearly to us. He arrived on time and was very polite and tidy.

I think they are good company. They’re a little pricey for the work that have been done but I think that is what a company can charge for there service in the uk. But they are professional and they wi... See more

Two out of three times the agent did not arrive at the agreed time. Although I advised them from the start that I had two Moles they a) initially failed to set traps for both and b) when they caught... See more