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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's staff for their helpfulness and responsiveness. Consumers appreciate the high-quality products and the positive user experience. People highlight the quick response times and the effectiveness of the customer service team, particularly mentioning specific staff members who provided exceptional support. The reviewers also value the in-depth training and the clear, easy-to-follow courses. Customers feel that the company's approach to teaching is engaging and informative, making complex topics approachable for all skill levels. Consumers are excited about improving their photography skills and appreciate the personalized attention and support they receive throughout their learning journey.

Based on these reviews

Rated 5 out of 5 stars

I been following and using photoserge presets and course for quite some time and have learned a great deal. recently my computer crashed and i lost all my software,presets,apps etc. team at Photoserge... See more

Rated 5 out of 5 stars

Patrik, thank you very much for your assistance. You make me happy, I didn't expect such a convenient solution you have provided to me in order to get access again to my folders. I will tell about y... See more

Rated 5 out of 5 stars

My experience learning from Serge over the past year has been nothing but amazing. Not only the information and knowledge that he imparts but the way he goes about it. He is hands on and uses real... See more

Rated 5 out of 5 stars

I checked-in on my course library on 4/16/2025 at Photoserge.com. For some reason almost all had been deleted or removed. I shot off a couple of emails to PhotoSerge support letting them know about th... See more

Rated 1 out of 5 stars

DO NOT SIGN UP FOR EMAILS. You will get multiple emails every single day, its a spam machine of worthless repetitive emails. AND THE WORSE PART is that when you try to unsubscribe, they say youve be... See more

Rated 4 out of 5 stars

Very nice preset, both high-quality and plentiful. Customer support is responsive ( special mention to Patrik) The preset explanation vidéos are appreciated

Rated 5 out of 5 stars

I had mistakenly purchase some of Serge’s courses only to realize that I already had them. I contacted Serge’s customer support and was immediately helped by a man named Patrik. He was very responsi... See more

Rated 5 out of 5 stars

An Extraordinary Photographer and Teacher! I was a documentary photographer/videographer but everything changed when I first saw Serge's work. I was so taken with the beauty and the art that I signed... See more

Rated 5 out of 5 stars

Photo Serge has some excellent courses - He is very engaging and enthusiastic, and takes you through everything step by step so at the end you feel everything has been covered and you are much bette... See more

Rated 5 out of 5 stars

Fantastic, in-depth training. Incredible customer support. Serge walks you through the process in detail, making it clear and easy to understand. I've been a fan of his teaching style for nearly 10 ye... See more

Rated 5 out of 5 stars

I've followed Serge's work for about 15 years, but it wasn't until joining his fine art photography program that his real genius as a teacher shone bright - wow! There is so much in the course for pho... See more

Rated 5 out of 5 stars

I am extremly satisfied with Serge Ramelli's courses. They are clear, intuitive and very easy to follow and apply. The support from Patrik is also outstanding. He is always helpful, open to any ques... See more

Rated 5 out of 5 stars

Serge Photography is exceptional! Serge is a master of his art, and it shows in every piece of content. The support team is incredibly helpful, and the library is easy to navigate, making the whole ex... See more

Rated 5 out of 5 stars

I have been a follower of Serge Ramelli's courses and software plugins/brushes/etc. for photography and just joined his Institue of Photography, to take my work to the next level. Essentially, a... See more

Rated 5 out of 5 stars

I just spent the last four days participating in the workshop in New York City. I learned more in those four days than I ever thought possible. Not only that but the pictures we took are incredible. A... See more

Rated 5 out of 5 stars

Serge is such a good person to to show you how to improve. It is such a positive experience working with these photographers to learn how to improve and show off your talent.

Rated 5 out of 5 stars

Great instructor. Extremely fair businessman. His classes are easy to follow and if you need anything just ask. He will do his best to accommodate your needs. I HIGHLY recommend!

Rated 5 out of 5 stars

Even though my experience was short and sweet with Photoserge, it was a positive experience. I wasn't looking to buy any learning material from this photography company but Serge was able to navigate... See more

Rated 5 out of 5 stars

I had logged into my account after not accessing it for a while and realised some of my courses weren’t showing. I was eager to log in and then worried when I couldn’t access my courses. Patrick resol... See more

Rated 5 out of 5 stars

I was given the opportunity to download some of the Lightroom presets offered by Serge Ramelli and took him up on the offer. I'm actually a long-term follower of Serge Ramelli on his YouTube channe... See more

Rated 5 out of 5 stars

I have completed courses, attended webinars and in-person workshops with Serge. I have learned so much and the quality of my photography has taken a quantum leap thanks to Serge's advice and support.... See more

Rated 5 out of 5 stars

Recently attended Serge's workshop in San Francisco. Serge was attentive, engaging, fun and very knowledgeable. He helped me create photographic art that I did not know I was capable of.

Rated 5 out of 5 stars

Serge and his team have excellent customer support! I’m in the Fine Art Photography course and asked about the sky files Serge was using in his lessons. I didn’t know if I had to upload my own. Next t... See more

Rated 5 out of 5 stars

I have worked with Serge for years. The Institute AND our Zion workshop upped my photography many, many times over. If you are serious about your photography... Serge Ramelli is your guy. Rem... See more

Rated 5 out of 5 stars

What a journey it’s been! After four years filled with highs and lows — from COVID disruptions to Melbourne’s lockdowns and travel restrictions — I’m proud to share that I’ve successfully c... See more

Rated 5 out of 5 stars

Their customer service folks respond quickly and with the correct results. The presets are extremely helpful in getting the look I want from my photos. Will continue to buy from Photoserge.

Rated 5 out of 5 stars

I SO APPRECIATE THE TIME AND THOUGHT SERGE 'S TEAM TAKES TO ADDRESS INDIVIDUAL QUESTIONS AND ANSWERS. THEY ARE CONSISTENT AND TINELY IN THEIR RESPONSES. THANK YOU,

Rated 5 out of 5 stars

Purchase process was a piece of cake, communication was great, training is very good so far and downloadable. I reached out to support with a question and they were FANTASTIC. A+ operation!

Rated 5 out of 5 stars

I accidently paid for a presets pack in double. It was immediatly corrected. No questions asked. I am very happy with the way they handeled it, eventhough it was on a sunday!

Rated 5 out of 5 stars

I discovered Serge Ramelli’s work on Flickr as I was searching for a photo(s) that I might want to display at home. It was pretty overwhelming to view and select because I found many high-quality... See more

Rated 5 out of 5 stars

Since 2022 I have been participating in Serge Ramelli's Photo workshops. They have changed my life and my whole photography experience. The personal attention, the excellent planning and the experi... See more

Rated 5 out of 5 stars

Just returned from Serge's Venice/Florence workshop. There's a saying, "Give a man a fish and you feed him for a day. Teach a man to fish and you feed him for a lifetime." Serge fed us all for a lif... See more

Rated 5 out of 5 stars

Customer Service at PhotoSerge is top notch. They are quick and extremely knowledgeable. Very friendly, too.

Rated 5 out of 5 stars

My problems were complex and there was a great deal of communication. The answers were prompt and kind.

Rated 5 out of 5 stars

Thanks to Pat and the gang at Serge. I lost everything (I thought) during a maintenance round on their servers. But after a few days of email exchanges, Pat "The Wizzard" was able to tell me that ev... See more

Rated 5 out of 5 stars

I received a prompt email response to my posted concern that conveyed notifying me that the concern was fully resolved. The content of the email was polite and professional.

Rated 5 out of 5 stars

You are always ready to help, no matter what stupid thing I've done. You are kind and friendly and if you're impatient with me you don't show it. Thank you!

Rated 5 out of 5 stars

In addition to serving top tier training and photography products, Serge provides stellar customer service as well, specifically Pat. I had an issue with inadvertent multiple accounts that Pat resolve... See more

Rated 5 out of 5 stars

I asked a question, and Serge's team was straight on to it. I am loving the courses i have purchased and am having fun using the presets.

Rated 5 out of 5 stars

Very good training combined with a thorough and kind support when need arise. Definitely a returning customer 🙏

Rated 5 out of 5 stars

The staff was very responsive to all my questions. I am eager to use the trainings I’ve purchased and put them to use on my photos.

Rated 5 out of 5 stars

I emailed for help and received it wonderfully quickly. Problem solved in no time at all

Rated 5 out of 5 stars

The presets are well-structured and usable. It's great that we can use them.


Company details

  1. Software Training Institute

Written by the company

Photoserge is here to help you create better photos to increase your chances of success as a photographer. Serge Ramelli will help you master your camera, develop in Lightroom and take it to the next Level with Photoshop and other software!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

355 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Quality experience

Serge is such a good person to to show you how to improve. It is such a positive experience working with these photographers to learn how to improve and show off your talent.

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Serge is a master

Great service from start to finish and the tutorial information is second to none absolutely fantastic Serge is brilliant and has a certain way he delivers his tuition that keeps you engaged and wanting more ...5🌟
And the customer service experience when I contacted them was 5 🌟 very helpful great experience all round

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

You are always ready to help

You are always ready to help, no matter what stupid thing I've done. You are kind and friendly and if you're impatient with me you don't show it. Thank you!

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

High value, approachable with a healthy dose of Genius!

I've followed Serge's work for about 15 years, but it wasn't until joining his fine art photography program that his real genius as a teacher shone bright - wow! There is so much in the course for photographers, and it's all approachable no matter what level you are at. I expected to learn things about Lightroom that I didn't know, but discovering the way Serge approaches photography, composition, camera settings, and more was icing on the cake.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

So far, so GREAT!

Purchase process was a piece of cake, communication was great, training is very good so far and downloadable. I reached out to support with a question and they were FANTASTIC. A+ operation!

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great learning experience in New York.

I just spent the last four days participating in the workshop in New York City. I learned more in those four days than I ever thought possible. Not only that but the pictures we took are incredible. Already planning the next workshop.

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

My experience learning from Serge over…

My experience learning from Serge over the past year has been nothing but amazing. Not only the information and knowledge that he imparts but the way he goes about it. He is hands on and uses real world examples for us to learn and is very patient with his students, seems to always have time to answer a question and go over a technique.

First rate experiences!

Bill H

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

APPRECIATE SERGE'S TEAM

I SO APPRECIATE THE TIME AND THOUGHT SERGE 'S TEAM TAKES TO ADDRESS INDIVIDUAL QUESTIONS AND ANSWERS. THEY ARE CONSISTENT AND TINELY IN THEIR RESPONSES. THANK YOU,

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

My Workshop Experience

Just returned from Serge's Venice/Florence workshop. There's a saying, "Give a man a fish and you feed him for a day. Teach a man to fish and you feed him for a lifetime." Serge fed us all for a lifetime, and I can't say enough good things him, both as a teacher, and photographer, and a friend. Thanks Serge.

September 8, 2025
Unprompted review
Rated 1 out of 5 stars

Unhelpful course and spam galore

Not only are the courses repetitive rehashes of material that Serge has posted on other sites (such as YouTube, where they are free) but once they have your email address they will NEVER STOP HARASSING you with offers and unwanted junk.

September 28, 2025
Unprompted review

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