Plug me in Reviews 1,124

Air Source Heat Pump installation Excellent installation, now off gas, lower bills, warmer home, plenty of hot water, great phone app (Homely). Unfortunately, I have heard that they have stopped i... See more

Marius, Matt, Jamie & Owain did a fantastic job installing our heat pump and new radiators. It was a challenging job due to the building but they never once had any doubts about getting it done. Ext... See more

Lewis did an awesome job and was really friendly and provided lots on info. Lewis also pointed out that although I stated I had solar panels I should have been advised to choose a different charge po... See more

Dave started the work to fit our charger however we had an issue with the 'Earth not working properly' in our house, therefore Dave couldn't complete the job until this had been fixed, he arranged fo... See more

John arrived on time for my Ohme ePod EV charger install. Explained every step of the process, before proceeding with a very professional install. Very happy with the work done on the day and very h... See more

Mr Arshad EV charger installer what an amazing guy very charming and polite and very knowledgeable, he done an excellent job at installing my EV and also explained how it all works, and left my place... See more

Clear communications when arranging the installation of my new charger and then Lewis did a superb job on the day. Friendly, helpful and doing everything he could to make the installation stress free.... See more

I don't normally write reviews and I wouldn't have come across this company had it not been for Scottish Power who as a company are a bloody nightmare. However right from the beginning the plugmein... See more

Dave came to install a new Indra Smart Pro home charger today. Arrived early and carried out the work efficiently and professionally to a high standard. Dave then talked me through all the charging ca... See more

Plug me in completed my heat source energy installation 07/07/25 - 10/07/25. The whole process was completed in a professional and friendly manner. The engineers keep me updated throughout the whole p... See more

Installation experience was very good. Installer (Lewis) arrived on time and was very friendly and helpful. He explained everything clearly. Unfortunately the EO Mini Pro app is very poor and was not... See more

Dave was brilliant. Explained everything, on time polite and very informative. Was meticulous with the work and made sure all was installed correct and strong and sound. Ensured house and outside of h... See more

We had an EV charger installed today and we are very happy with the service provided by Arshad. He was polite, professional, and took the time to explain everything clearly before starting. After co... See more

Arshad from “Plug me in” just installed our new EV charger. What a great guy! He called us to let us know his arrival time, discussed the best plan and route, to fit and install the charger, isolation... See more

Arshad was fabulous! Very professional and took us through everything he was doing. Even answered all our silly questions! Also took care to clean up. Also, Definitely recommend Plugmein, for their e... See more

Absolutely shocking customer service. Plugmein installed my home EV charger and it has stopped working, leaving me completely without a way to charge my car. I’ve called several times and each t... See more

Lewis installed my home charger today and took the time to explain all the necessary steps, made sure I was happy with the cable routing and charge point location and then ran my through the first tim... See more

Arshad, provided an excellent service. Explained everything thoroughly & kept us updated regarding time he will be attending & the work he would be doing. Power only off for a short period- which was... See more

Arshad from ‘Plug me in’ came to install our EV charger through ScottishPower - what a lovely guy! He called prior to arrival to let us know what time he would be arriving. Throughout installation Ars... See more

The whole experience from plug me in has been incredibly easy from start to finish. From the planning to the install it was a very professional job. The engineer Arshad was fantastic. Rang me when he... See more

Had my heat pump installed last November by plugmein and generally happy with the installation and quality of the work. Unfortunately, been trying to get some follow on support and my requests have b... See more

Great experience...quick easy communication from the start. Dave arrived on time and talked through the plan in a friendly easy to understand way. Cracked on and efficiently did the job...then pati... See more

We had an EV charger installed by Kevin and can't fault the work. He worked really hard with our more complex installation and explained what he was doing, how to work everything and handled some remo... See more

A difficult one to rate. I’ve been waiting 4 months to have my charger fitted due to a system error that I was advised about 2 months ago. I find this unacceptable service. First world problems - bu... See more

Dave is a professional installer and the EV charging point was installed without any issue! Great work and very pleased. He also pointed out that I didn’t need to pay for the Gas - Earth bonding and w... See more

Had a home charger installed by Kevin today, very professional and friendly, kept me up to date of when he would be arriving, clean install and placed where i wanted it. Walked me through set up and... See more

Scott, Chris and Jack were absolutely brilliant , a pleasure having them here to install our heat pump superbly back up by Molly in the office.If we ever move and need anything doing I know who I am... See more

Fantastic service from start to finish. Chris was our installer and arrived on time, was extremely professional, and completed the EV charging port installation to a very high standard. The work area... See more

Chris, Jamie, Dan and Owian were on site for four days installing a heat pump and radiators. The whole team were brilliant from day one. It was easy to see that the whole team have a lot of experi... See more

Very happy with our EV charger installation. We were contacted in advance by both the company and the engineer, Dave, who arrived early and was friendly and professional. He explained everything he wa... See more

The Plug me in Engineer Chris arrived on time and then explained to me what needed to be done prior to the installation of my Wall box charger.Apparently the electric earth at the property would need... See more

After 8 weeks of experiencing the worst customer service from Scottish Power (& SP EV) as well as Plugmein, it was a breath of fresh air to have Arshad Iqbal (Plugmein Engineer) come round and fix my... See more

Lewis and Scott, thank you so much for the installation of EV charger on 06/03/2025. You both have done a great job, your dedication and expertise truly shine through. Excellent and professional servi... See more

Communication before the day was good. On the day Arshad was professional, polite and talked me through everything he was doing. He showed me the app and checked I understood everything. Phillip join... See more

EV charger installed by Chris who was courteous, professional and friendly. Prompt arrival and kept us fully informed of progress. Excellent workmanship and cleaned up everything. Explained the cha... See more

Arshad did a great job fitting our wall box charger today He was friendly, helpful & went out of his way to ensure a great finish on what was a difficult job due to meter location Would highl... See more

Chris was prompt and very professional for our EV charger installation. We had a tricky location that required Chris to come inside but he made a very neat job of it with no complaints re the extra wo... See more

Arshad has been & fitted a wall box EV charger for me today, he was brilliant. Kept me or my husband updated the whole way through the process. Showed us how it worked before he left & tidied up after... See more

We gad our EV charger fitted this morning by Chris who provided an excellent service, we received communication last night with his ETA, arrived on time, explained the process clearly, once instal... See more

Fantastic service again. My charger was occasionally tripping when charging during the night so i got in touch with Plugmein to see if someone could come out and have a look. I asked for Arshad as h... See more