Great range of products !
Great range of products, excellent quality at competitive prices. Also very happy with the customer service. Very reliable and professional.
June 12, 2025
Unprompted review
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Company details
About PrintOclock
Written by the company
Redécouvrez l’impression en ligne avec PrintOclock ! Ici, on imprime avec le ❤️ pour vous garantir un service de proximité, authentique et écoresponsable.
Nous offrons une vaste gamme de produits : impression de vos flyers, affiches, cartes de visite, ainsi que des impressions grand format sur bâche, PVC, roll-up, bannières et une multitude d'objets publicitaires. Le tout à des prix très doux.
Le savoir-faire local, on y tient ! C’est pourquoi nous imprimons fièrement dans notre atelier toulousain. Cette proximité nous permet de garantir une fiabilité maximale et des délais de livraison ultra-courts. Et devinez quoi ? La livraison est gratuite partout en France métropolitaine. Oui, même si votre bureau est perché en haut de la Tour Eiffel !
Nous offrons une vaste gamme de produits : impression de vos flyers, affiches, cartes de visite, ainsi que des impressions grand format sur bâche, PVC, roll-up, bannières et une multitude d'objets publicitaires. Le tout à des prix très doux.
Le savoir-faire local, on y tient ! C’est pourquoi nous imprimons fièrement dans notre atelier toulousain. Cette proximité nous permet de garantir une fiabilité maximale et des délais de livraison ultra-courts. Et devinez quoi ? La livraison est gratuite partout en France métropolitaine. Oui, même si votre bureau est perché en haut de la Tour Eiffel !
Contact info
229 Route de Seysses, 31100, Toulouse, France
- 0535370180
- printoclock.com
-20% sur votre première commande
4.3
Excellent
3K reviews
Replied to 98% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
DONT BUY THEY ARE SCAM
They charged me extra for a fastest delivery it was ok as no other supplier can meet my deadline, but now not only did not meet the deadline but they don't know when will arrive. If I knew this before I prefer to pay the same for a reliable supplier as PIXARTPRINTING, same price and they are honest about they delivery dates and meet them. Also, their Spanish website does not have a chat nor email, you call and they say will call you back, no one call. Only is possible to contact in their French website. Never again and please don't buy if you leadtime is sensitive, they are not profesional. Update: they contacted me offering a 15% next order, of course I will never place an order here. You pay extra for an “express delivery” and is delivered as standard. Scam.
March 26, 2025
Unprompted review
Reply from PrintOclock
Hello,
We are sorry to hear about your experience. However, we are unable to find any record of your order in our database based on the information provided in your review.
If your issue has not yet been resolved, we invite you to submit a claim through your customer account so that our team can review your case and provide a solution as soon as possible.
Best regards,
Amélie from PrintOclock
DON'T EVER BUY FROM THEM
Our experience with this print supplier has been nothing short of frustrating. We placed an order for a banner well in advance, paying extra for guaranteed delivery before a major event. Not only did the banner fail to arrive on time—causing us significant inconvenience and missed business opportunities—but the customer service response was shockingly unhelpful.
When we reached out to support, they didn’t even acknowledge their failure to deliver. Instead, they simply dismissed our request for assistance, closed the support ticket without resolution, and told us to handle it by contacting the courier ourselves. This is completely unacceptable, as it's the sender’s responsibility—not the recipient’s—to follow up with the courier. The lack of accountability and support shows a total disregard for their customers.
If you need reliable service and any form of actual customer support, I strongly recommend looking elsewhere. This company’s poor communication and refusal to resolve issues make it a risky choice for any time-sensitive or important print jobs.
EDIT 19.11.24
If I could give 0 stars, I would!
We had to pay 80€ to pick up our order (that was NEVER shipped in time for the event) because they don't offer international shipping. Moreover, when I requested to at least get refunded the international shipment, they "kindly refused" but to apologize they offered me a 30% coupon code! Like I will ever purchase from their website again. Loss of time and money. WORST CUSTOMER SERVICE EVER
October 4, 2024
Unprompted review
Reply from PrintOclock
Hello,
We are sorry for this incident.
We are unable to locate you in our database and therefore cannot provide you with a personalized response.
Could you please provide us with information to help identify your account?
Best regards,
Kélia from Printoclock
Very good quality
Awful packaging, the poster arrived all crumbled and some zones the paint was damaged. 33 euros for nothing....
P.S. They've sent me a second poster, free of charge, this time impeccable packaging and very good printing quality.
August 20, 2024
Unprompted review
Reply from PrintOclock
Hello,
We are sincerely sorry to hear that your order arrived in such condition. Although you did not make specific reservations with the carrier at the time of delivery, we have taken your complaint into account and have reprinted your order. It is currently being processed and should be delivered to you in the coming days.
We invite you to check the condition of the package upon receipt. If you notice any issues, please do not hesitate to make specific reservations on the carrier's delivery note.
We remain at your disposal for any further questions.
Best regards,
Amelie from PrintOclock
Bad Customer Service
I asked for a change on the jpeg of my flyer 10 minutes after my order. I tried to call 3 times but always answered by an AI
I didn't receive any email and even when I received an email to mark the calls with a bot, the typeform was out of order so I couldn't mark the worst Customer Service of 2024 so far
May 21, 2024
Unprompted review
Reply from PrintOclock
Dear M. Poulet,
Thank you for your feedback. We apologize for the inconvenience you have experienced.
Please note that our virtual agent only answers calls when no advisors are available or outside of our Customer Service hours, which are Monday to Friday from 8 AM to 7 PM.
We would also like to inform you that one of our advisors attempted to contact you today at 11:34 AM to assist with your request, but unfortunately, we were unable to reach you.
Your order has been marked as non-compliant, allowing you to upload a new file from your customer account.
We appreciate your patience and are committed to improving our service.
Best regards,
Amélie from PrintOclock
Very good service
Very good service ! Everything went Well. I was not happy with the first result and they made it again for free. I am very satisfied
May 3, 2024
Unprompted review
Reply from PrintOclock
Thank you for your feedback!
We’re glad you had a positive experience with our service. Our goal is to ensure your satisfaction, and we're happy we could meet your expectations.
If you need anything else, please let us know!
Fabrication conforme mais transport qui…
Fabrication conforme mais transport qui laisse à désirer. Bien vérifier l'emballage à la livraison et mettre des réserves au besoin.
February 28, 2024
Unprompted review
Reply from PrintOclock
Bonjour Stéphane,
Nous vous remercions pour votre retour.
Nous faisons remonter votre retour au service compétent afin que le service de transport soit amélioré.
A très bientôt pour vos nouveaux projets d'impression,
Belle journée
Kélia de Printoclock
Reply from PrintOclock
Bonjour,
Merci beaucoup pour votre confiance. Nous sommes ravis de votre satisfaction.
Belle journée,
Amélie de PrintOclock
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