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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are very satisfied with the prints and frames, often describing the quality as beautiful, elegant, and professional. People appreciate the wide selection of art available and find that the prints enhance their living spaces with vibrant colors and unique style. Consumers highlight that the products are well-packaged, ensuring they arrive in perfect condition. The company's customer service receives high praise, with reviewers noting the responsiveness, kindness, and helpfulness of the staff, particularly mentioning Sophie. People appreciate the prompt and professional handling of issues, such as damaged frames or incorrect orders, with replacements and refunds processed smoothly. While some consumers reported issues with delivery times and occasional damage during shipping, the excellent customer service often mitigated these concerns, leading to continued loyalty and repeat purchases.

Based on these reviews

Rated 5 out of 5 stars

Excellent! I bought a framed print for a friend’s 40th birthday. Very high quality and professional looking art print, and the frame (natural oak) also looks very high quality! Also great customer ser... See more

Rated 5 out of 5 stars

Absolutely stunning prints—truly exceeded my expectations. The quality is beautiful, and the frames are so elegant they instantly elevate the artwork. Everything arrived incredibly well-packaged, clea... See more

Rated 5 out of 5 stars

I recently placed an order for 3 prints, later changing my mind on what i wanted. I reached out to customer service to see if there was any way I could change up my order after the fact, and Sophie co... See more

Rated 5 out of 5 stars

Unfortunately, our frame arrived chipped. However, Sophie in customer service was utterly brilliant and made the whole refund and replacement situation super smooth. I was so grateful to her p... See more

Rated 5 out of 5 stars

Excellent customer service. We had an issue with one of our canvas’s & Sophie dealt with our query promptly & professionally. We felt genuinely looked after as a customer!!! We love our canvas &... See more

Rated 5 out of 5 stars

Purchased several prints, with some mounted and framed which does add to the cost…more than double the cost of the print alone…BUT, when searching for decent frames online the price is comparable,... See more

Rated 5 out of 5 stars

A picture I ordered was lost by the shipping carrier. After I contacted the PSTR team, I received a response super quickly, and within just a few days they worked out a solution and sent the package a... See more

Rated 5 out of 5 stars

Ordered a fabolous print from PSTR studio to the UK. The framed art got delivered really quickly, well under a weeks time. The print is gorgeous and looks perfect in real life, but we had an issue wit... See more

Rated 2 out of 5 stars

L’image en soi est très belle et correspond à ce qu’on voit en ligne. Par contre, la qualité est nulle (on dirait qu’ils ont fait imprimer le tout sur un simple bout de papier). Le rapport qualité-pr... See more

Rated 5 out of 5 stars

I am a returning customer of PSTR studio for the great quality prints, fast delivery across the EU and flawless customer service. It is a huge plus that they have beautiful true colors which do not fa... See more

Rated 5 out of 5 stars

I'm very happy with my order from PSTR Studio! The posters look just as beautiful in real life as they do in the photos, amazing quality and really stylish. The customer service was VERY kind and he... See more

Rated 5 out of 5 stars

Firstly i am loving the product. Ordering was simple and efficient. My problem was the arrival of the product arriving with glass completely smashed. Having sent Sophie pictures of same there was no h... See more

Rated 2 out of 5 stars

PSTR has a really great selection online, love them for that but delivery can take a few weeks ( just to keep in mind ). Worst part, their packaging for shipment doesnt secure the prints. The print I... See more

Rated 5 out of 5 stars

PSTR was very responsive and thorough with investigation and updates when we had concerns as to why our order hadn’t shown up. After giving it a reasonable amount of time, they then sent a replacemen... See more

Rated 5 out of 5 stars

I absolutely love my prints! I ordered three in different sizes to complement the rest of my art collection, and they fit in perfectly. They’ve added a vibrant splash of color and a touch of uniquenes... See more

Rated 5 out of 5 stars

I ordered two posters and they were absolutely beautiful, with stunning designs and amazing quality. There was a small issue with my order, which I didn’t mind at all. These things can happen, and t... See more

Rated 5 out of 5 stars

I recently purchased print-and-frame pieces from PSTR Studio and am very happy with their quality. When I reached out to customer service with a question, I received a response within 24 hours. I was... See more

Rated 3 out of 5 stars

Order took a bit of time to arrive after ordering, fine, nothing urgent. It was packaged appropriately, arrived in good condition - only ordered a print, so rolled, in a tube, with paper protection wa... See more

Rated 5 out of 5 stars

Love this brand! Not only is it affordable but the way it showcases different artists and includes so many different styles is amazing. Great quality for value! Especially in terms of framing. Last bu... See more

Rated 1 out of 5 stars

I waited 2 weeks to get the order and when arrived one frame was damaged and clearly returned previously by someone else. I wrote to the support team but didn’t hear from them. Their return polic... See more

Rated 1 out of 5 stars

It took an incredibly long time for my order to arrive. I received a second copy, which arrived earlier — that was handled properly. Unfortunately, the poster wasn’t quite what I expected, so I return... See more

Rated 1 out of 5 stars

Dishonest and poor quality. After noticing that my prints hadn't shipped after a while (longer than their website says to expect), I checked in with their customer service. Received no reply. Aft... See more

Rated 4 out of 5 stars

Finally took the plunge and ordered 2 Eniko Eged prints and frames after admiring them for months. Arrived speedily and the art is even more wondrous in real life. However, one frame arrived damaged.... See more

Rated 4 out of 5 stars

The prints are beautiful and once framed look really nice on the wall. There was a bit of a hiccup with items not being properly packaged however PSTR handled it quickly and professionally. A pleasant... See more

Rated 5 out of 5 stars

The print that I bought was stunning, I'm so happy because it was a gift and it was even better than I thought. I suggest this eshop for another reason: the customer service is incredible. Sophie hand... See more

Rated 5 out of 5 stars

The canvas print I ordered arrived well packaged and is solidly framed and beautiful! When the tracking info didn't change for the first few days, customer service investigated and immediately got it... See more

Rated 5 out of 5 stars

A choice of really unique prints. Unfortunately my print was damaged, accidents happen. I emailed late in the day and had a response and solution within hours (it might have even been within the hou... See more

Rated 4 out of 5 stars

The delivery was packaged and shipped well, the piece of art I ordered is gorgeous and the price is fair. The paper has a nice thickness, the colours are good, the print intself however was not as cri... See more

Rated 5 out of 5 stars

I’ve ordered from PSTR multiple times now, and I'm consistently impressed with the quality and artistry of their prints. It has a nice, professional finish that still feels unique. I regularly get... See more

Rated 5 out of 5 stars

The customer service at PSTR Studio is above and beyond. I made a mistake and ordered the wrong print. I reached out via email, but didn’t expect much as it was user error on my part. Sophie responded... See more

Rated 5 out of 5 stars

What a wonderful resource! I bought 4 framed prints- they’re gorgeous (and they have a wide selection) and arrived promptly. I made an error in my order, requiring customer service help. They were qui... See more

Rated 5 out of 5 stars

I ordered two framed pieces (one medium and one large) from PTSR Studio, and received them today. I couldn’t be more pleased. Both pieces were framed well, and the art was exactly as it appe... See more

Rated 5 out of 5 stars

Absolutely amazing experience with PSTR! The posters are stunning and great quality. I accidentally tore one while unpacking (my fault!) but their customer service was super kind and sent me a new one... See more

Rated 5 out of 5 stars

Wonderful selection of prints, which are of high quality. I would recommend the framing service, it may seem slightly expensive but it is of very high quality and worth it, it’s nice to not have to c... See more

Rated 1 out of 5 stars

Really poor quality. Glass is not glass but piece of plastic, with dirt on it. Frame is very poor quality. Don’t waste your money on the framing - they are poorly made and are not packaged well, arriv... See more

Rated 5 out of 5 stars

I would like to thank PSTR studio for their impeccable service. My picture arrived broken , due to the delivery company. They acted swiftly and got another one off to me which arrived perfectly. Make... See more

Rated 1 out of 5 stars

I ordered a print which was advertised as 30 x 40cm. I paid to have it framed and mounted - almost £100 which I felt was a lot but I was hopeful for the quality. It arrived and the frame was actually... See more


Company details

  1. Prints and Signs Store
  2. Digital Printing Service
  3. Graphic Designer

Information provided by various external sources

Highest quality posters and exhibition art prints. Shipped Fast and Flexible worldwide! All Posters printed on high Quality 250 gram FSC + eco-friendly BioPaper. produced locally with partners around the world to reduce shipping distances! Best Sellers...


Contact info

4.2

Great

TrustScore 4 out of 5

697 reviews

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Rated 5 out of 5 stars

HIGHLY recommend

Absolutely stunning prints—truly exceeded my expectations. The quality is beautiful, and the frames are so elegant they instantly elevate the artwork. Everything arrived incredibly well-packaged, clearly with so much care put into the shipping. And on top of all that, their customer service is awesome—responsive, kind, and genuinely helpful. I’ll be buying art and frames from them for a very long time. Highly recommend.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent quality print!

Excellent! I bought a framed print for a friend’s 40th birthday. Very high quality and professional looking art print, and the frame (natural oak) also looks very high quality! Also great customer service and speedy delivery. Thanks PSTR studio!

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

art!

Great selection and choice ..Website easy to navigate. Today was my third purchase .Communication with this company is excellent.Super happy with everything .Thank you.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

I am a returning customer of PSTR…

I am a returning customer of PSTR studio for the great quality prints, fast delivery across the EU and flawless customer service. It is a huge plus that they have beautiful true colors which do not fade much over time. I can absolutely recommend them

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Top tier customer support

I recently placed an order for 3 prints, later changing my mind on what i wanted. I reached out to customer service to see if there was any way I could change up my order after the fact, and Sophie couldn't have been more helpful. Sophie walked me through options, shared lots of insight into the pieces and made sure I was happy with my choice, really great support. Ill definitely buy again,

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

I'm blown away!

The art prints are more beautiful then on the screen. I ordered three pictures incl. black frames (70x100) and im blown away how they look on my wall. I will come back for more. Thank you for your service and delivery to southern Germany .

January 30, 2026
Unprompted review
Rated 1 out of 5 stars

Really poor quality

Really poor quality. Glass is not glass but piece of plastic, with dirt on it. Frame is very poor quality. Don’t waste your money on the framing - they are poorly made and are not packaged well, arriving damaged. Our print was of a large size, so maybe the good reviews others have left are for smaller sizes, otherwise I don’t see how anyone would accept such a bad product. I am a US based buyer FYI.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Phenomenal customer service

Unfortunately, our frame arrived chipped. However, Sophie in customer service was utterly brilliant and made the whole refund and replacement situation super smooth.

I was so grateful to her prompt service and support.

We now have a lovely new picture in a perfect frame upon our walls, thanks to her.

With online picture platforms on the rise, PSTR has won my loyalty because of their customer service. Thank you again!

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great quality prints which my partner and I are thrilled with. There were some issues with delivery (courier's fault, not retailers) however we received regular support from PSTR Studio until this was resolved

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

A picture I ordered was lost by the…

A picture I ordered was lost by the shipping carrier. After I contacted the PSTR team, I received a response super quickly, and within just a few days they worked out a solution and sent the package again. Great service — everything went smoothly the second time, and the quality of both the print and the frame is excellent!

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

great customer service!

I had a great customer service experience with PSTR. My shipment arrived damaged and the team at PSTR promptly replied to my email requesting help and got a replacement order enroute after a quick investigation process. I recommend this company not just for the art but for the customer service.

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding costumer service!

Ordered a fabolous print from PSTR studio to the UK. The framed art got delivered really quickly, well under a weeks time. The print is gorgeous and looks perfect in real life, but we had an issue with the frame, as it was a faulty frame. I emailed costumer service on Friday night when I received the print, and got an an answer by Saturday morning! The costumer service was spotless, they sent me a new frame right away! Although the product was faulty, the prompt correction and amazing costumer service still made the experience 5 stars, mistakes can happen!!

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

I recently purchased print-and-frame…

I recently purchased print-and-frame pieces from PSTR Studio and am very happy with their quality. When I reached out to customer service with a question, I received a response within 24 hours. I was very pleased with their quick and helpful customer service as well.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Love everything

Love everything. The print is beautiful! Also also a little problem, that was immediately solved by the service team! Will definitely order again.

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

PSTR was very responsive and thorough with investigation and updates when we had concerns as to why our order hadn’t shown up. After giving it a reasonable amount of time, they then sent a replacement order and it arrived promptly.
Again, I was so relieved and impressed with the communication and thoughtful way they took care of a customer. Loved the art even better in person and will purchase from them again for sure!:)

December 23, 2025
Unprompted review
Rated 1 out of 5 stars

Frame damaged and no support

I waited 2 weeks to get the order and when arrived one frame was damaged and clearly returned previously by someone else. I wrote to the support team but didn’t hear from them.

Their return policy states that return is at customer costs and must be shipped to the Netherlands.

January 14, 2026
Unprompted review

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