One of the best out there, really professional and helpful. I'll really appreciate Felicia Byrd who guided me all along and literally held my case like it was her personal, really responsive and hone... See more
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Andy was wonderful! He was so helpful, polite and stayed in contact through the whole process. They were able to get my car payment $150 less than what I was paying and in this economy $150 is a big c... See more
Paul got me set up with my refinance and was very quick and did not hesitate to answer any question I had! Amazing experience with them and 100% recommended! Fast, Easy, and overall Friendly!
The online application process was simple and straightforward, and I was contacted quickly to review my information. I was told to expect a call from a loan application specialist, and Jordan M. rea... See more
Company details
Written by the company
Headquartered in Austin, Texas, rateGenius has been driven to help people save money for 20 years. With a massive lender network of over 150 financial institutions in all 50 states, rateGenius helps find people better auto loan rates through refinancing.
Contact info
9300 United Drive, Suite 180, 78758, Austin, United States
- 866-728-3436 Ext: 411
- [email protected]
- rategenius.com
Hasn’t replied to negative reviews
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Paul got me set up with my refinance…
Paul got me set up with my refinance and was very quick and did not hesitate to answer any question I had! Amazing experience with them and 100% recommended! Fast, Easy, and overall Friendly!
One of the best out there
One of the best out there, really professional and helpful. I'll really appreciate Felicia Byrd who guided me all along and literally held my case like it was her personal, really responsive and honest.
Thank you so much.
They got it done
had a great experience with RateGenius from start to finish. The process was straightforward, communication was clear, and I never felt rushed or confused about what was happening. Every question I had was answered quickly, and they took the time to explain things in plain English instead of finance jargon.
They found me a much better rate, lowered my payment, and handled the paperwork efficiently, which made the whole refinance far less stressful than I expected. I really appreciated how transparent they were—no pressure, no surprises, just solid help and follow-through.
If you’re looking to refinance and want a company that’s organized, responsive, and easy to work with, I’d definitely recommend RateGenius.
Flawless experience!
Andy was wonderful! He was so helpful, polite and stayed in contact through the whole process. They were able to get my car payment $150 less than what I was paying and in this economy $150 is a big chunk to be able to use towards something else. I highly recommend using Rategenius!
Complicated, yet simple
Huge thanks to Tyler for helping me refinance my vehicle. His professionalism, attention to detail, and clear communication made a complicated process feel simple. He truly went above and beyond, and I’m very thankful for his support. Highly recommend working with him.
Excellent and knowledgeable sales…
Excellent and knowledgeable sales personnel. This company listens to customers problems and fixes them
Awesome experiencei
Awesome experience with Jennifer. Went real smooth and impressively well. Recommend highly
Huge thanks to Gregory at Rate Genius
Huge thanks to Gregory at Rate Genius! He was quick and efficient at finding me a lender for my refinance and saving me a little money. Highly recommend!
Misleading loan terms and upsells
The online application process was simple and straightforward, and I was contacted quickly to review my information. I was told to expect a call from a loan application specialist, and Jordan M. reached out soon after. We went over my goals and the loan terms I was looking for, and everything seemed aligned at first.
A few hours later, Jordan called back with an offer that was nowhere near what we had discussed. Not only was the rate higher than expected, but he also tried to bundle in GAP and vehicle protection products directly into the loan. At that point, it was clear this company wasn’t the right fit for me, and I decided to take my business elsewhere.
Kash was amazing to work with
Kash was amazing to work with. Very responsive with great customer service. Communications were always timely and clear.
She was very good at her job and helped…
She was very good at her job and helped me all the way through and did frequent check ups and updates. Would prefer anyone to go to her. Very professional and very good
My representative was very responsive…
My representative was very responsive and kept me appraised of every step. Flawless execution.
My loan was handled by Mick and he was…
My loan was handled by Mick and he was more than helpful and explained things every step of the process.
Matt did great and answered all of my…
Matt did great and answered all of my questions, putting together the new loan very quickly.
Quick and honest service
Quick and honest service. Very easy to apply and receive information about refinancing my vehicle. Very nice folks to work with.
Had a hard pull on my credit when i…
Had a hard pull on my credit when i didn’t authorize one. Also within 20 minutes of filling out and application on their site i had 22 dark web identity exposures.
I worked with Matt to get my car loan…
I worked with Matt to get my car loan refinanced. He made the process super easy and stress free. I highly recommend!
Val was awesome
Val was awesome! She was very patient and understanding and it all worked out in the end!
Nikole was very helpful and made the…
Nikole was very helpful and made the refinancing process very smooth and easy.
The refinance was a very simple process…
The refinance was a very simple process and I was well supported through the whole time.
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