Reifenleader.de Reviews 79,501

Ordered 4 tyres, 2 were wrong size. They are delaying the refund for 3 months, avoiding to pick up the wrong tyres, refusing me to return the tyres myself or any other solution.

I was completely satisfied with the purchase and delivery

I ordered tires worth 488 €. According to the company’s own DPD delivery document, the package was delivered to a third company, not to me, without my authorization and without my signature.
Fact is: I never received the goods.
Instead of solving the problem or refunding me, the company is trying to avoid responsibility and even asked me, as a private customer, for a “company stamp”, which is completely absurd.
After months, I still have no goods and no money.
Conclusion: Very unreliable company and extremely poor customer service. I strongly recommend everyone to stay away.

Fast delivery and good product

Preis very good but this time the delivery was really late ! 9.12 instead of the promised and expected 5.12

I got goods within one week w/o any problem for a great price.

Negative : status of sending was available from currier only, not a lot infos from the shop. May be it is also good, some shops send way to much middle - status messages .

Top!.........

NIE WIEDER, NEVER AGAIN

Der KI-Support gibt keine hilfreichen Antworten. Möchte man ein Produkt zurückgeben, erhält man nur irrelevante Auskünfte, bis die 14-tägige Rückgabefrist abgelaufen ist. Dann heißt es plötzlich, die Frist sei verstrichen und eine Rückerstattung nicht mehr möglich. Die KI wiederholt lediglich die gleichen Standardantworten.
Die Dokumente sind verfügbar.
Absolut nicht empfehlenswert.

Artificial intelligence support, no one gives you the right answer, if you want to return the product, they give irrelevant answers until your 14-day period is up and then they say the return period has expired and your money cannot be refunded, artificial intelligence only gives you repetitive answers

Documents are available.
Absolutely not recommended.

Super. Second time I buy tyres and second time I am not disappointed. Quick delivery. Super tyres.

Completely unserious, unprofessional and extremely rude treatment of a customer. I feel like I’ve been scammed. In short, what happened: I had previously ordered tires from this company and everything went smoothly. Now, suddenly, the delivery address was supposedly “incorrect,” and they demanded an additional charge of 14 euros per package (two packages). After I complained, they reduced the surcharge to 7.50 euros per package and stated that the first delivery had only been successful because I was “lucky.”

In the end, after my complaint, they decided to return the packages to their warehouse and refund my money — but 30 euros less than I had paid. So not 7.50 euros per package, but twice as much. So, I won’t say anything more — you decide for yourselves whether I am to blame for an allegedly “incorrect” address to which all other packages are delivered without any problem, and whether a customer should be financially penalized for their mistake. I would also like to emphasize that they first ASKED for an additional payment, and when I refused, they charged me anyway.

Let all potential future customers be aware of how buyers of this company's products are treated. I am certain that I will not spend another cent here. PATHETIC!

all good..what i order that i got and delivery was fast

The tires were everything expected and delivered within a week of purchase.

Your products quality and price are excellent, I do expect that you will deliver the orders timely.
Thanks

Top!!!!!!!!

The best price I could find, easy and fast delivery with no issues whatsoever. Would definitely recommend purchasing!

Good quilty