Honestly one of the best online shopping experiences I’ve had recently. The jersey looks amazing, high-quality fabric and great attention to detail. You can tell it’s not a cheap replica. I had a q... See more
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Company details
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Noi di Retro Soccer Kit comprendiamo che una maglia da calcio vintage, non è solo un capo di abbigliamento; è un simbolo del tuo incrollabile sostegno alle tue squadre e ai tuoi atleti preferiti. Retro Soccer Kit gestisce l'intero processo di vendita: dalla pianificazione degli acquisti sino alla consegna al cliente finale, con l'obiettivo di accrescere il valore dei brand gestiti offrendo un'esperienza e-commerce e retail eccezionale, basata sulla personalizzazione dei prodotti.
Contact info
Corso Roma 50, Cesano Maderno, 20811, Cesano Maderno, Italy
- +39 3792817496
- [email protected]
- retrosoccerkit.com
Replied to 13% of negative reviews
Typically takes over 1 month to reply
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Very bad experience
Very bad experience. I ordered 3 shirts of which 2 had visible defects. After sending the photos to customer service requesting a replacement, they refused to admit there were defects and asked me to pay Euros 14,90 for a return voucher to get a refund. This is while another website offering better quality retro shirts let me keep a shirt I ordered that turned out to be too small and sent me a larger one my size for free.
Takes forever.
It would seem I am repeating what many have experienced and reviewed before me.
The website says up to 12 days for delivery. I have been waiting over 2 weeks.
I ordered a birthday gift and the occasion has come and gone and still no sign of my order.
The postal service received correspondence of shipping 12 days ago and they have yet to receive the package.
Contacted customer service and they were dismissive and unhelpful. They essentially told me I have to wait.
Will not be ordering again.
Shocking from start to finish
Shocking from start to finish. Customer service is, well there simply isn't any. Always an excuse and never their fault. Took a long time to dispatch an order. I know the website says up to 12 days, but I've ordered shirts from elsewhere and received them in 3 days tops. This lot took 10 days just to dispatch. It was a birthday present but the package was subject to many delays. 17 days and still waiting. All the shipping companies fault of course. Not an apology, not comprehension or compensation. Never their fault.
This was my second order and once again…
This was my second order and once again I’m satisfied.
Consistent quality, reliable tracking and responsive customer service.
It’s rare to find an online store that maintains this level of care. Well done.
Great quality shirt
Great quality shirt, way better than expected.
Customer support was fast and helpful Elisa answered my email the same day.
Tracking worked fine and delivery was smooth.
Would definitely order again.
I was a bit skeptical at first
I was a bit skeptical at first, but I’m glad I ordered.
The jersey is high quality, well finished and feels durable. Customer support was excellent Elisa replied quickly and clearly.
Shipping was traceable and the package arrived in good condition.
Reliable store, I’d recommend it to other football fans.
First time ordering from this store and…
First time ordering from this store and definitely not the last.
Quality exceeded my expectations and the fit is perfect.
Customer support was friendly and helpful, and the tracking system worked fine.
Overall a very positive experience.
On 27/11 we ordered a retro Sweden…
On 27/11 we ordered a retro Sweden football jersey. The package arrived on 17/12 — quite late, but still before Christmas.
The “surprise”: they sent us a Romanian shirt instead of Sweden.
We contacted support, but the only response we got was that their returns office was closed until 7 January, and that we had to contact them again after that date to receive the return procedure. Only after they received the wrong shirt back, they would send the correct one.
I contacted them again right after 7 January, but until today I’ve received no reply at all.
Terrible customer experience. Avoid this company.
Really impressed.
Really impressed.
The shirt feels solid and well made, not flimsy at all.
Had to contact support once and Elisa sorted everything out super fast.
Delivery took a bit of time but tracking was always available, so no stress.
Product quality is excellent
Product quality is excellent, especially considering the price.
Customer service was responsive and clear, and the tracking information was accurate throughout the shipment.
No issues at all smooth and professional process from start to finish.
Very happy with my soccer jersey.The…
Very happy with my soccer jersey.The jersey was exactly correct.I will definitely be going back for items.
Always a happy customer!
Third time I’ve ordered shirts on Retro Soccer kit. Always have been a great purchase. Also this time another happy customer. Great prices, great service, great shirts!
Love it!
Love it!
Amazing shirt, great quality and fast support.
Thanks to Elisa for the help perfect experience overall.
As a football fan
As a football fan, this was a fantastic purchase.
The shirt feels premium and looks incredible in person. Packaging was neat and delivery was well tracked.
Special mention to Elisa, who helped me quickly with a shipping question.
You can feel the passion behind this store.
Honestly one of the best online…
Honestly one of the best online shopping experiences I’ve had recently.
The jersey looks amazing, high-quality fabric and great attention to detail. You can tell it’s not a cheap replica.
I had a question about sizing and Elisa from customer support replied quickly and professionally. The package was traceable the whole time and arrived safely.
Highly recommended if you love football history.
Delivery took nearly a month and the quality of the item is poor in relation to the price
The delivery took nearly a month after I put my order, despite several promises it was arriving before Christmas, what I new it was not true after following the order. I use yo purchase succer t-shirts from different companies, and this is by far the one with lowest quality in relation to the price I have ever got. The fabric of Neymar Jr t-shirt is too thin, and the BMG text in the from and back are made of a bad plastic material that seems pasted badly. This is the kind of t- shirt you buy in a stand for 20E In other words, no good experience and will never purchase any item from this store
Shipping took three weeks
Shipping took three weeks, but it is not a surprise, because they actually ship from China not from Italy. Beware also that they don’t pay EU taxes and hence you might have to declare the package with local customs and pay the taxes (e.g. In Finland 25,5% on top of the price itself).
The product itself was pretty good quality, but some of the logos weren’t properly attached.
Unreliable
Avoid these guys.
Ordered almost a month ago and paid for fast shipping. After taking a week to create an order number, my jersey is finally scheduled to ship in 30 days..
Contacted them to refund fast shipping and they were zero help. Meanwhile my inbox is flooded with their ai generated promotions.
Do yourself a favour and find a local jersey seller on Instagram.
Excellent Quality
The quality of the garment is excellent, feels like a vintage piece in perfect condition. The customer service was very responsive when I encountered difficulty with the courier, and maintained communication with me until the product was received. Will 100% buy here again!
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