Satana Reviews 40,763

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Consumers appreciate the promptness of the delivery service. People highlight the easy and straightforward ordering process. Furthermore, the customer service is considered excellent. Many reviewers were pleased with the speed of delivery, noting that their packages arrived on time and in excellent condition, especially around the Christmas period. However, opinions on product quality are mixed, with some consumers finding it lower than expected. Some reviewers report issues with their orders, such as missing items or receiving incorrect products. Other consumers report that the product did not meet their expectations.

Based on these reviews

Rated 4 out of 5 stars

I haven’t heard from Satana after getting a x5 enlargement mirror where the light only works while pushing the button, though I ordered a x10 mirror Mail received from Satana, and solution agreed.... See more

Company replied

Rated 4 out of 5 stars

Delivery was quick. And when I asked support about which batteries to use, response came quickly. Thanks to the support ticket, they quickly sent an image of where to insert the batteries. The... See more

Company replied

Rated 4 out of 5 stars

Super fine klipklapper, men ulempen er at sten kan sidde fast under skoen og så de ikke rare at gå i😅men ellers fine klipklapper

Rated 4 out of 5 stars

I recently ordered bamboo socks from the Satana online store. Overall, my experience was positive, with just a small detail preventing a full five-star rating. The ordering process was very easy... See more

Rated 5 out of 5 stars

This was a good suprise,finding this cosy litle store right before Christmas. Everything here was so affordable it was a pleasure to pick out cute gifts. Everything i bought held a very good standard,... See more

Rated 5 out of 5 stars

Product was of good quality (bearing in mind what product you are ordering). Expedition - smooth. Speed of courier - 2 days Sharp. Getting my sizes changed - customer service Tina was epic. Go... See more

Rated 5 out of 5 stars

I had a great experience shopping with Satana.dk. The delivery was prompt and right on time, and the item arrived in excellent condition thanks to the careful and secure packaging. I also conta... See more

Rated 5 out of 5 stars

The package arrived just in time (especially considering I placed the order on 21 December and it was meant to be a Christmas gift! 😅). The sandals are of excellent quality, and the colour is exac... See more

Rated 5 out of 5 stars

Bought little foldable washing machine, there where an misinformation, but that became corrected. The other things I bought, was ok. Kind regards Anett van Asperen

Rated 5 out of 5 stars

Dealing with Satana was a very positive experience. I ordered candles for my Christmas tree just 3 days before Christmas. Never thought the candles would would get here in time, but they did!! A bi... See more

Rated 5 out of 5 stars

Very good prouct for the money. There was no dimmer on the lamp as described, but they gave a discount and admitted the mistake. I was very pleasant about their quickly reaction and solving of the iss... See more

Rated 5 out of 5 stars

God dag. Takk for kjapp og god handel. Men jeg har et STORT PROBLEM:Ryggen blir knadd for hardt,noe jeg ønsker å få mykere massasje på! Hvordan gjør jeg det?

Rated 4 out of 5 stars

I ordered a fan and grydersæt. I was very excited to get my package . When it came my first impression was damaged box and poor packaging with missing fan pieces but gryder was of good quality thnx... See more

Company replied

Rated 5 out of 5 stars

Great, the order was completed quickly and the package arrived within 48 hours. I recommend a site worth trusting

Rated 5 out of 5 stars

I'm very pleased with product, but it would be nice if it would have charged battery, now every time I use it I have to plug it, fir the ring light.

Rated 3 out of 5 stars

We expected it yo be delivered to the door instead it was delivered to a pakke shop the item is a gift so hasn't b'er used yet

Rated 5 out of 5 stars

I ordered a massage chair. And it arrived in 2 days. I was scared that it wouldn't arrive. But it still arrived very quickly. I'm satisfied

Rated 3 out of 5 stars

Your ad confirmed delicer between 2-4 days. It took 9-10 days! I ordered Rummikub, but the name of the game is calle Digital game!☹️ The user instruction is not in Norwegian.

Rated 1 out of 5 stars

Here's a possible translation: I placed an order, but I canceled it an hour later. No one is responding to my emails, and no one is answering the phone. However, I received an email saying the or... See more

Company replied

Rated 1 out of 5 stars

The lights took 3 hours to hang because the thin cable kept on hooking up on itself. But they were worth it, they looked beautiful. Unfortunately they only worked for 4 days. Now they’re very dim and... See more

Company replied

Rated 1 out of 5 stars

I only received one out of three items correctly from what I ordered. One item has not been delivered at all, despite this being stated on the delivery confirmation. One item was the wrong type but th... See more

Company replied

Rated 2 out of 5 stars

Adjusting my previous review.. Was okay. Just very little info about the delivery and update and it was under another name, Simple and not Satana.. had to wonder about if it was sent or it was coming... See more

Company replied

Rated 1 out of 5 stars

The purchase worked for about 5 minutes, then they were broken. After charging no more music or dancing, my toddler is very disappointed.

Company replied

Rated 1 out of 5 stars

I received my knee pad and it turned out that it doesn't provide any support at all. It is more flat than a normal pillow. I would never call its foam for foam, the pad collapses completely in use, s... See more

Company replied

Rated 1 out of 5 stars

The goods has not arrived yet, and it has been soon thee weeks since the order which according to the add should have been sent in 1-4 days.

Company replied

Rated 1 out of 5 stars

I ordered a battery-powered headlamp from Satana, I received the package, but the package did not include a 230V charger and a car charger.      On the website it says that the package includes a 2... See more

Company replied

Rated 2 out of 5 stars

The shoes were either too big or too small (and I did use the calculation-scale, and they still didn't fit). And the return was complicated.... Too many labels etc ..

Company replied

Rated 3 out of 5 stars

Bad: the products package was opened inside the transport-package when it arrived to me. Good: Quick and nice respons to my complaint, and I received a new product.

Rated 2 out of 5 stars

Delivery was ok, but the product was not. It knead the spine and it hurts. Isn't it supposed to knead and massage the musles on each sidde of the spine? My wife and my children also think it hurts to... See more

Company replied

Rated 3 out of 5 stars

Compared to other bamboo socks, these feels synthetic and thin, but maybe the quality is higher and will last longer? To early to say

Rated 2 out of 5 stars

The products did not live up to my expectations already broken, and thats before i even got to put batteries in my bikelights

Company replied

Rated 1 out of 5 stars

This was the worst fan. The parts don’t fit well together. I bought two fans so I opened the other fan to see if the part was defective and that fan didn’t have good parts either. The fan is so bad t... See more

Company replied

Rated 1 out of 5 stars

Broken items, and old crusty electronic that dies not work. Customer service dont answer back..

Company replied

Rated 1 out of 5 stars

Did not deliver package already payed. They don`t care to use delivery that deliver to person. Don`t use Satana

Company replied

Rated 3 out of 5 stars

Ok, but took a while for the stuff to arrive, so most likely it is from China or so and not Swedish . All further emails and advertisement is from Denmark.

Company replied

Rated 2 out of 5 stars

I ordered a massagechair - 2 days later they delivered the wrong chair - I have been trying to get in touch with them for 10 days, - I have emailed them - I have contacted them in the chat, but i have... See more

Company replied

Rated 1 out of 5 stars

I havet got what i bought Posten did not found my adress and my Door have my name on it and postbox marked with my name

Company replied

Rated 2 out of 5 stars

The product quality did really not meet my expectations. To be honest, the product is not solving its purpose.

Company replied

Rated 1 out of 5 stars

It's been over 3 weeks now and I still haven't received the package. Even though Satana says they deliver within 2-4 days.

Company replied

Rated 1 out of 5 stars

This Machine is nearly good for nothing. The engine has too litle power to handle meat, and I suspect the knife for not beeing sharp

Company replied


Company details

  1. Events & Entertainment

Written by the company

Satana.dk - Webshoppen for hele familien


Contact info

4.2

Great

TrustScore 4 out of 5

41K reviews

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Rated 3 out of 5 stars

Fine

We expected it yo be delivered to the door instead it was delivered to a pakke shop the item is a gift so hasn't b'er used yet

January 26, 2026
Rated 4 out of 5 stars

No reaction to complaint…

I haven’t heard from Satana after getting a x5 enlargement mirror where the light only works while pushing the button, though I ordered a x10 mirror

Mail received from Satana, and solution agreed. Waiting for execution 😊

January 26, 2026
Satana logo

Reply from Satana

Hej Stig

Beklager meget den oplevelse, du har haft. Det er naturligvis ikke tilfredsstillende.

Vi kan oplyse, at din henvendelse nu er besvaret.

Med venlig hilsen
Louise

Rated 5 out of 5 stars

This was a good suprise,finding this…

This was a good suprise,finding this cosy litle store right before Christmas. Everything here was so affordable it was a pleasure to pick out cute gifts. Everything i bought held a very good standard, and i will for sure by here another time. They have a very big selection of mostly anything,so its fun to sit and look orund on every category. The things i bought was sendt right away, and arrived here in Norway within 14 days,and that was right in the christmas rush mind you. Thank you to the seller for a very nice experience.

January 13, 2026
Rated 5 out of 5 stars

Quick

Great, the order was completed quickly and the package arrived within 48 hours. I recommend a site worth trusting

January 12, 2026
Rated 1 out of 5 stars

The product it's old

The product it's old. And det program/app can't show.

January 5, 2026
Satana logo

Reply from Satana

Hello Line

Thank you for your review.
We can see that you have contacted us, and you will of course receive a reply. We are currently working as quickly as possible to answer all inquiries.

Kind regards
Louise

Rated 4 out of 5 stars

Great Store, Socks Could Be Better

I recently ordered bamboo socks from the Satana online store. Overall, my experience was positive, with just a small detail preventing a full five-star rating.
The ordering process was very easy and straightforward. The website is well organized, clear, and simple to navigate. Checkout was quick, and I received an order confirmation immediately. Delivery was fast, and the package arrived on time and well packed, which I really appreciated.
As for the bamboo socks themselves, they are comfortable and breathable, but quite thin. The material feels soft against the skin, however the overall quality was slightly lower than I expected. Because they are thin, they may not be very durable for long-term use, especially compared to bamboo socks I have purchased elsewhere.
The price is fair, and considering the excellent service and fast shipping, the overall experience with Satana was very good.
I would order from Satana again and recommend the store, while hoping to see a bit thicker and more durable sock options in the future.

January 12, 2026
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