Scribe Cycling Reviews 1,379

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and lightweight design of the wheels, noting improvements in bike speed, responsiveness, and climbing ability. Consumers highlight the exceptional finish and intelligent packaging upon arrival, further emphasizing that the wheels often surpass expectations on the road, offering a comfortable yet fast ride. People also appreciate the company's customer service, describing it as exceptional and professional, with quick and helpful responses to inquiries. The delivery service is generally considered fast, though some consumers have experienced delays due to customs or supply chain issues, which the company typically addresses with transparent communication and solutions. Overall, reviewers are very satisfied with both the product and the service provided.

Based on these reviews

Rated 5 out of 5 stars

First 5 stars for the first order I made wrong and with the help of Scribe team I returned it. Another 5 stars for Elan Superlight 40 disc. The wheels are very light and compared to the old wheels... See more

Rated 5 out of 5 stars

Bought a set op pace rim brake wheels recently, ordered on a Monday Am delivered Wednesday pm fantastic wheels only 500km done so far, huge improvement from stock wheels light fast lovely buzz from... See more

Rated 5 out of 5 stars

There is nothing negative I can say about the entire web based purchasing and shipping experience. The wheels themselves (Elan Super Light 50/60) rode fantastic and met all my expectations with except... See more

Rated 5 out of 5 stars

just got my new scribe elan superlightweight 40s – my first full carbon wheelset. they shave off almost 1 kg compared to my previous setup and the difference is insane. the ride feels way more respons... See more

Rated 5 out of 5 stars

I chose Scribe based on positive web reviews, so decided on a set of their Core 50mm rims for my 2015 Bianchi (rim brake) - what could go wrong? The wheels arrived in a nice sturdy box intelligently... See more

Rated 5 out of 5 stars

After a crash that wrote off my old wheels during a race, I seized the chance to switch to Elan, and it turned out to be the best decision yet. These wheels are astonishingly light, and their effor... See more

Rated 5 out of 5 stars

Was very pleased with my first set of Scribe wheels from last year so recently purchased my second set of wheels (Core SuperLight+ 50). Scribe’s customer service has been exceptional. They respond in... See more

Rated 5 out of 5 stars

Fantastic wheels and buying experience. Just as advertised. My Core 50's came in exactly on weight, GP5000TRs mounted easily. They look great and ride perfectly. Had first big crosswinds yesterday... See more

Rated 5 out of 5 stars

Upgraded my stock wheels to the Alloy Gravel wheels. Due to their popularity there was a bit of a wait for my wheels, but was informed regularly throughout. The wheels themselves are top notch, su... See more

Rated 5 out of 5 stars

These are my second pair of Scribe wheel, the first pair is still in fantastic shape, I can certainly tell you the wheels are very strong, they hold up excellently on rough roads, and they are fast.... See more

Rated 5 out of 5 stars

The rear freewheel bearing on my Scribe wheels packed in only 6 months or so after receiving the wheels from Scribe - this despite careful cleaning after each ride and storing the bike indoors. Scribe... See more

Rated 5 out of 5 stars

Took only one message request ! Scribe team made it happen in 24 hours to add a new destination on their country shipping list. Super professional and very helpful when asked about technical is... See more

Rated 4 out of 5 stars

My delivery date was delayed more than once, which was negative - that's why I take one star. On the other hand, all my questions were always answered quickly, both before the purchase and mainly to... See more

Company replied

Rated 5 out of 5 stars

I've had my wheels for two and a half years and apart from tyre changes / disk swaps / cassettes replacement I've done nothing to them, not even looked at truing them. Last week it started to... See more

Rated 4 out of 5 stars

Bought a pair of gravel carbon 40's. Reasonable price, low weight, and with some nice tubeless tyres - they run beautifully on tarmac, and handle the bumpy stuff with no problem. Like many others,... See more

Company replied

Rated 5 out of 5 stars

I’ve had a multitude of wheels (zipps, Enve, mavic, hunt, Shimano). I’m an experienced racer and have been very impressed with the wheels. 1- due to the low weight they accelerate quickly (than my car... See more

Rated 4 out of 5 stars

Great set of wheels and loving it, but did get delayed at customs. Wasn’t clear what the holdup was, customer service weren’t able to resolve the issue or point me in the direction. Found out delay wa... See more

Company replied

Rated 3 out of 5 stars

Wheel cracked in three places beside spokes. I reported the crack 3 months after warranty period expired (3 years). I noticed the wheel wobbling already few month before, but didn't notice cracks. Ev... See more

Company replied

Rated 5 out of 5 stars

A super customer experience with clear communication on my order and an extra level of admin on Scribe's part to accommodate my work's cycle to work scheme. The gravel wheelset is great. A tight... See more

Rated 5 out of 5 stars

Great wheels at a fantastic price. I couldn't recommend Scribe highly enough. Responsive team who were able to answer my questions. The wheels arrived set up tubeless and have remained absolutely true... See more

Rated 4 out of 5 stars

Delivery arrived late, but the team was very honest and informative. The wait was well worthy, superb wheelset , specially for the price. The upgrade in comfort is noticeable and crosswinds are not a... See more

Company replied

Rated 5 out of 5 stars

Another beaut pair of Scribe wheels backed-up by amazing service from Scribe. 'Gravel Carbon 40s' this time - they've transformed my bike! I had a slight problem with my back wheel and contacted Scrib... See more

Rated 5 out of 5 stars

My second pair of Scribe Wheels, this time upgrading to their CORE SuperLight+ 40 Disc Carbon Wheelset. I couldn't be more pleased. Apart from loosing 800grams compared to the wheels that came with bi... See more

Rated 5 out of 5 stars

The new Inception 50s with the 24mm internal rim width, running 30mm tyres give me a more cushioned ride on the rough Northern Irish roads. So far loving the new wheels and would recommend. The bike a... See more

Rated 5 out of 5 stars

Extremely satisfied by my experience. The customer service is very efficient and helped me modify my order after paying for it to match my exact needs. The wheelset was received within a few days d... See more

Rated 5 out of 5 stars

Super helpful support from Scribe as they honoured the crash replacement guarantee for a carbon wheel that didn’t survive The Gralloch… Although their record keeping was a bit slack (at least... See more

Rated 5 out of 5 stars

As many reviewers have said, it feels light, lively, and rolls exceptionally well. The cruising performance is also excellent. While many people mentioned that the freehub is loud, I found it to be ve... See more

Rated 5 out of 5 stars

I had an excellent experience with the seller. Their communication was fantastic—they responded quickly to all my questions and fulfilled my request to add extra grease for better noise dampening on t... See more

Rated 5 out of 5 stars

Fantasic service from Scribe, answered questions promptly & wheels arrives securley packaged 4 days later. Have not ridden them yet a I'm awaiting a frame but they look great & spin true

Rated 5 out of 5 stars

It was easy to locate the product I was looking for, using the search function within the WWW site. It was also easy to compare products, by using product filters, once I found the product line I w... See more

Rated 5 out of 5 stars

This review is for the service only really as I have not yet fitted the wheels let alone ridden them - they do look excellent and feel super light though! Even though the delivery date was delayed eve... See more

Rated 5 out of 5 stars

Fantastic experience from Scribe. Got onto their online chat and had a really open discussion with a staff member about the wheels and technical information. But it was also a nice friendly chat bet... See more

Rated 5 out of 5 stars

I love my very fast, super light, carbon, rim-brake, 38 mm wheelset. Best wheels ever! They coast downhill faster and further than my colleagues' wheels. Being so light, they accelerate incredibly qui... See more

Rated 5 out of 5 stars

Wheels were slightly delayed in shipping. However, their customer team were super- communicative, letting me know when I could expect them, and critically ensuring they arrived before race day. 2 gra... See more

Rated 5 out of 5 stars

Purchased the scribe gravel wheelset about 2 months ago now for my commute gravel bike. They came well packaged, pre taped, and a pair of tubeless valves ready for tubeless setup. Out of the box I was... See more

Rated 5 out of 5 stars

Just one ride for the moment. Lateral stiffnes greater than my old FFWD 45 mm deep wheels, a slight higher speed, but not so comfortable with 28 mm tires and TPU inner tubes, this beeing a normal con... See more

Rated 5 out of 5 stars

From start to finish all questions were promptly answered. Even deliberately slowing the delivery was no problem at all. I chose Elan 50s. Just fitted with nice new Pirelli P-Zero tyres and ridden onl... See more

Company replied

Rated 5 out of 5 stars

The wheels are great. After noticing a slight defect Scribe gave me the option of replacing them and even using them temporarily until new ones were available or getting a discount. I took the dis... See more

Rated 4 out of 5 stars

I was very excited to get a wheelset from Scribe. Unfortunately, due to a stock issue and a quality defect, I was informed by Scribe that they could not fulfil my original order. I was quite disappoin... See more

Company replied


Company details

  1. Road Cycling
  2. Bike Accessories Store
  3. Sporting Goods Store

Written by the company

We are 100% rider-owned driven by our passion for the sport we love & since launching in 2019, we have built a skilled team with decades worth of cycling experience. We are open, transparent & we know the industry inside out. Featuring years of wind-tunnel testing, detailed in-house development, industry-leading crash replacement & warranty programmes, ALL hand-built upon a fierce ethos of independence with an underpinning philosophy of PASSION, INNOVATION & PROGRESSION. We have your back no matter how far you ride.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Scribe Elan Ultra 5 carbon wheelset

Pre-ordered scribe Elan Ultra 5 carbon wheelset after reading about them. Delivery got pushed back due to some material shipping delays, but they got them built/shipped ahead of their conservative updated commitment and arrived Monday. I went to pick up at FedEx location and when handed the box the associate looked at it and said “new wheel?” I picked it up and replied “new wheelset, I think...” (It was that light). I rechecked to make sure it was just one box and when I got to the car I opened the box before driving away to make certain there were actually 2 wheels in there so I wouldn’t have to drive back.
Getting home the pair weighed out to 1171g on my kitchen scale with tape (531g front, 640g rear), so before tape I’d imagine they’re pretty right on what’s advertised. Mounted Vitoria Corsa Pro 28’s. First ride impression, compared to my zipp 303 firecrests with corsa pro 30’s (note my first set of tires on those wheels were 28’s, not a significant difference in ride feel between that and the 30’s though I guess you could argue apples to oranges with respect to tires), they are noticeably lighter in their response to pedal input, and more responsive to handlebar input. By comparison the firecrests feel heavy and less responsive. For reference those zipps are pretty light wheels, under 1400g for the set. The difference in feel though was like when I went from alloy Stan’s wheels on my mountain bike to Enve m50’s. I haven’t ridden an enormous selection of wheels on the same bike like a bike mag reviewer, but I can tell you from the perspective of an avid cyclist, these wheels are next level coming from a generally well regarded high end wheelset. The Elan ultras are 1cm deeper, (they actually felt fast on the few descents and straights I rode in hilly front range area of Colorado), and over 200g lighter. Adding up the marginally deeper rims, carbon OSL8 spokes, hubs, ceramic bearings and you get a much faster feeling set of wheels. My guess is it’s likely the straight pull carbon spokes that result in a more compliant, plush ride feel on our rough roads out here as well. It’s interesting because in responsiveness they feel almost twitchy to input (in the best way) compared to the 303’s, yet at the same time they soften road feel/chatter, that has to come down to the carbon spokes. I know I’ll eventually get used to it as we do with all of our kit eventually, but these wheels make me giddy- smiling as I ride and actually giggling when I corner and notice the difference is confidence they grant me in turns, as they grab the road like I’m on rails, yet simultaneously mute the road buzz from the pavement at higher speeds.
I hadn’t heard much about Scribe cycling here in the US prior to reading a headline about their new fastest UCI approved wheelset. I took a leap of faith and tried them out. So far SO GOOD! Though I’m not excited for the day I may need to rely on their lifetime crash replacement, it’s good to know it’s there. I’m happy with my purchase and am excited for a season of new pr’s and lots of smiles.

January 31, 2026
Rated 5 out of 5 stars

Excellent

First 5 stars for the first order I made wrong and with the help of Scribe team I returned it.
Another 5 stars for Elan Superlight 40 disc. The wheels are very light and compared to the old wheels (with Al rims) the bike looks better, they are faster (at 30-40km/h), respond faster to accelerations and in terms of climbing the weight makes the difference.

January 22, 2026
Rated 5 out of 5 stars

These are my second pair of Scribe…

These are my second pair of Scribe wheel, the first pair is still in fantastic shape, I can certainly tell you the wheels are very strong, they hold up excellently on rough roads, and they are fast.
In addition, they stay true for a very long time, best wheels for the price by far.

January 16, 2026
Rated 5 out of 5 stars

30 months of ownership / still love my wheels / still great service

I've had my wheels for two and a half years and apart from tyre changes / disk swaps / cassettes replacement I've done nothing to them, not even looked at truing them.

Last week it started to not engage drive 100% of the time so I pulled the freehub apart, sorted it out but noticed the freehub had been scored by the cassette after over 1,000 hours of riding and three cassettes swaps.

Got on the chat with Scribe as I also wanted a part that I couldn't find on the website. A quick chat later and I had an email with a link to pay for all the bits I needed. Paid the bill and literally 30 mins afterwards there was a despatch notice in my inbox...

Ace wheels and fantastic service - it doesn't get any better than that :)

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Once more

Once more, Scribe impresses with excellent wheels and outstanding service. This team's reliability is commendable—I had a warranty repair done a few months back, and it was handled with ease and efficiency.

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

Bought a pair of elan sl 40s

Bought a pair of elan sl 40s. Nice build. On a spin on the frame they seem very well balanced which you can feel on the road. They were 1318g with rim tape so a bit higher than claimed. I use 28mm conti GP 5000 and they come up quite bit which is ace. Very please so far!

December 23, 2025
Unprompted review
Scribe Cycling logo

Reply from Scribe Cycling

Hi Rob,

Thanks very much for leaving a review!

We're delighted to hear that you're enjoying the performance of your new Elan 40 SuperLight+ carbon road wheels!

We're very confident that our wheelsets offer the very best quality, performance and durability at these price points.

Regarding the minor weight discrepancy, the total wheelset weight that we provide on our website does not include the weight of the tubeless rim tape or the tubeless valves.

The listed weight is just for the wheelset itself, and this is standard practice within the bike wheel market.

We're also very pleased to hear that your Continental GP5000S TR 28mm tyres inflate to the width that you like.

The Elan SL+ wheels have a slightly wider internal width on the front rim (24mm up front and 21mm at the rear). This ensures that you'll enjoy excellent aerodynamics when running wider tyre widths and increased comfort when riding on rough/damaged roads.

We hope you continue to enjoy your wheels for many years to come, Rob, and as always, please get back in touch if you need any assistance or have any questions about our wheelsets.

Our email address is [email protected] or you can jump on a live chat with us.

Thanks again,

Dan M

Rated 5 out of 5 stars

Wheels are gorgeous

Wheels are gorgeous.
Had an issue fitting the cassette when they first arrived - but tech support was good.
Got it sorted

September 26, 2025
Scribe Cycling logo

Reply from Scribe Cycling

Hi Pat,

Thanks for taking some time out to leave a review.

It's great to hear you love how your new CORE SuperLight+ 50 Disc Carbon Wheelset looks.

We're confident that you'll love how they perform even more!

I'm sorry to hear that you encountered an issue when fitting your cassette.

It's extremely rare for any of our customers to experience component fitment issues, and I'm pleased to hear our technical support team were able to guide you on how to install your cassette.

As always, Pat, if you require any further assistance or have any questions about our wheelsets, please jump on a live chat or drop us an email at [email protected]

Thanks again,

Dan M

Rated 3 out of 5 stars

Good product & good value. Slow delivery

Good product & good value.
I asked about delivery times before I purchased the wheels & was let down unfortunately, wheels arrived after the event I wanted them for.

June 4, 2025
Scribe Cycling logo

Reply from Scribe Cycling

Hi Mark,

Thanks very much for taking the time to write a review.

We're delighted to hear that you're happy with the quality of your new Race Disc brake alloy wheelset.

I'm sorry to hear you feel disappointed with the delivery time. I can see that we hand-built and dispatched your wheels within 2 days of your order coming in back in June 2025.

We dispatched your wheels on a FedEx Express delivery service, which regularly delivers on a next-day basis within Ireland, but unfortunately this is not guaranteed. I can see your wheels were delivered within 2 working days.

I understand that you wanted your wheels for an event in the same week that you ordered them. However, since we hand-build all wheels to order (and it's not a process we like to rush), dispatch takes 1-3 working days.

I'm sure that you can also appreciate that we can have no control over FedEx's delivery times.

Hopefully, now that you've had a chance to ride with your wheels, you've been really enjoying them and the wheels themselves deserve a 5-star review!

If you ever need any assistance or have any questions about our wheels, Mark, please don't hesitate to jump on a live chat or drop us an email at [email protected].

Thanks again,

Dan M

Rated 4 out of 5 stars

Issues with my order but Scribe gave me alternative solutions

I was very excited to get a wheelset from Scribe. Unfortunately, due to a stock issue and a quality defect, I was informed by Scribe that they could not fulfil my original order. I was quite disappointed, but the Scribe team went above and beyond to make it right. They even offered me a free upgrade; unfortunately, the wheel was not within my criteria and I ended up cancelling my order. Overall, I was quite impressed with Scribe—they seem passionate about their products and they really proved to me that they care about their customers. I would definitely consider them for a wheel upgrade in the future.

December 17, 2025
Unprompted review
Scribe Cycling logo

Reply from Scribe Cycling

Hi there,

Thanks very much for your feedback and kind words, we really appreciate this.

Once again, we're very sorry for the unexpected and extremely rare problem that we had with our last remaining stock of the wheelset that you ordered.

Please let me assure you that this issue is most unusual. All of our stock goes through rigorous QC checks by our manufacturing partners before the individual wheel components are shipped to us for hand assembly here in Belfast.

We have extremely strict QC standards ourselves too, and on this occasion, we found a very minor surface irregularity in one of our rims. We care about and respect our customers, and we take great pride in only dispatching hand-built wheelsets that are strong, durable, ready to ride and in perfect condition.

As you mentioned, this meant we had to offer you an alternative wheelset, but we totally understand that this alternative wasn't quite right for you this time.

We hope that we can get you rolling on a different set of our Scribe or BEST wheels in the future.

As always, if you need any further assistance or need to check anything about our wheels, please jump on a live chat or drop us an email at [email protected]

Thanks again,

Dan M

Rated 5 out of 5 stars

There was a delay greater than…

There was a delay greater than projected even for periods of high workload which was handled very professionally - communication wise and also in the effort to keep me happy as customer during the prolonged waiting time

December 9, 2025
Scribe Cycling logo

Reply from Scribe Cycling

Hi Werner,

Thanks for leaving a review and for your kind words!

I can see that you made your order during a Black Friday promotional period and that, due to extremely high demand, you had to wait longer than normal for your wheels to be hand-built and dispatched.

I'm pleased to hear that despite this delay, you were satisfied with our response and actions to resolve this as soon as possible.

We'd love to hear from you again after you've had a chance to ride with your wheels, Werner, as we're very confident they will deserve a 5-star review too!

Thanks again and as always, if you need any assistance or have any questions about our wheels, please jump on a live chat or drop us an email at [email protected]

Dan M

Rated 5 out of 5 stars

Excellent service

No less than five stars from me, top notch service. The quality of the products is second to none and customer service is excellent.

December 3, 2025

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