Seniors Choice Reviews 14,639

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their positive attitude, knowledge, and courteous service. Consumers highlight the exceptional customer service, noting that representatives are patient, thorough, and willing to answer all questions clearly and understandably. People felt at ease and comfortable throughout the entire process, with many expressing gratitude for the personalized attention and care they received. The user experience is also highly valued, with reviewers appreciating the straightforward and simple processes. Consumers found the service to be excellent, with representatives taking the time to explain everything in detail and offering various options to suit individual needs and budgets. The price is considered reasonable, especially for seniors on fixed incomes, making this company a popular choice for those seeking peace of mind and financial security.

Based on these reviews

Rated 5 out of 5 stars

It was truly a wonderful experience with Verun Dhir today. He made everything so easy and explained everything so thoroughly and I really appreciated him answering all my questions and making our... See more

Company replied

Rated 5 out of 5 stars

I am very happy with Seniors Choice that is why I decided to take out an additional policy coverage Susanne was very helpful & informative in setting up my extra coverage policy She made the... See more

Rated 5 out of 5 stars

Anuu was fabulous! She didn’t push or use any tactics to make my policy unreachable. She understood my needs and adjusted my policy to something I can afford. Would recommend Senior’s Choice to anyone... See more

Rated 5 out of 5 stars

My sales Rep for Seniors Choice is an excellent sales lady who was very knowledgeable & courteous today on the phone explaining the plan for insurance. She gave me much comfort knowing I will rest eas... See more

Rated 5 out of 5 stars

Leah Scott did a fantastic job explaining and putting me at ease and even though it was my first time applying for life insurance she really took her time to make things real clear and have me feel l... See more

Rated 5 out of 5 stars

This is Steve's wife Linda, and I am sending this for him. We both were very pleased with how Shamoni took the time with my husband and he related longer explanations to her questions than just a yes... See more

Rated 5 out of 5 stars

I received excellent service during my phone conversation with Vivek. He provided great information and helped me to understand every step of the way to obtain a life insurance policy that was sui... See more

Rated 5 out of 5 stars

The ease and professialism made the sign up process by phone an unexpected pleasant experience. Candy was thoughtful and very detailed. There was no rush and questions were explained thoroughly. It i... See more

Rated 5 out of 5 stars

I appreciate the simplicity of the process determining if I qualified for Life Insurance. Questions were straightforward and Angela was easy to talk to and we even had a few chuckles during the discu... See more

Rated 5 out of 5 stars

The young lady was very polite, spoke clearly and explained everything fully. She asked if I understood things as she explained them. She did not interrupt when I had questions, and answered all que... See more

Rated 5 out of 5 stars

I enjoyed speaking to Sunny. He was most helpful, enjoyable to talk to explain everything to me in detail, so I could understand and repeated it if I needed it to be explained again I just started so... See more

Rated 5 out of 5 stars

Today January 16 (2026) Rishta took a little over 2 and 1/2 hours going over every aspect of my new life insurance policy . She clearly demonstrates a true commitment to quality insurance services... See more

Rated 5 out of 5 stars

Omar Emi Faleyim was very patient, he answered questions thoroughly and helped me understand some of the responses. He didn't rush me and always spoke very kindly. He knew his information and shared... See more

Rated 5 out of 5 stars

The Senior's Choice rep, Azin, was wonderful. She was professional and very thorough. She explained everything so that I understood exactly what I was being offered. Azin, offered choices based on my... See more

Rated 5 out of 5 stars

Andreas was easy to understand and spoke clearly and I also admire that Andreas was very prompt in calling on our scheduled time. My day is very much structured and runs on schedule from morning til e... See more

Rated 5 out of 5 stars

My husband and I had the pleasure of dealing with Anil, who patiently took us step by step during the process of determining the best possible plan we needed for our life insurance policy. He was tho... See more

Company replied

Rated 5 out of 5 stars

I had given up on obtaining Life Insurance because of multiple pushy agents who wanted to give me higher coverage and who just did not listen to me! Then I saw Seniors choice and my gut said just on... See more

Rated 5 out of 5 stars

Very pleased with Seniors Choice. Was undecided when I first called but after discussing my concerns and how everything works, I was impressed with the representative with her knowledge and understood... See more

Rated 5 out of 5 stars

As a senior I often thought about getting life insurance so when I saw a ad for Senior Choice I called to inquire for details on coverage. I spoke to Dillan Ambrose who was awesome! He explained all m... See more

Rated 5 out of 5 stars

Jessica Thomas was so very gracious. Jessica was well informed and kind. I did not feel pressured in any way, which was important to me. When I related the stressful situation with CIBC mortgage ins... See more

Rated 5 out of 5 stars

I would like to thank the agent who helped me through the Senior Care Insurance Policy. He answered all my questions regarding my policy until I understood, which made the transition easier. The month... See more

Rated 4 out of 5 stars

Your rep was professional and helpful. It was script you have trained your reps with that needs work. Far too repetitive not only in the sales “line” you require then to say but the very process rep... See more

Rated 5 out of 5 stars

We enquired about funeral cost insurance back in December. The agent who called explained our options and was extremely patient with me as I wanted to explore all of our options with other providers.... See more

Rated 5 out of 5 stars

I just finished speaking with Jonathan about a new life insurance policy, and I was really impressed with how professional and courteous he was. He took the time to answer all my questions and ma... See more

Company replied

Rated 5 out of 5 stars

I've already answered and given ratings for my discussion and amazing personal support. My agent was Angela Billot. 5/5 for sure. She deserves such praise from the company's administration. If I li... See more

Rated 4 out of 5 stars

My customer service lady was absolutely great .I'm a senior and she help guide me and answer any questions perfectly for my understanding. You don't get service like her these days .it was totally ref... See more

Rated 5 out of 5 stars

My experience was exceptional. My agent was Andreas #17157311. My questions were many and he had patience to address and explain the answers to all my questions. Dealing with Seniors Choice was an ex... See more

Rated 5 out of 5 stars

I spoke with Ahkeel Bryan and the experience was wonderful. Ahkeel was very patient with me and was able to answer all my questions and concerns. He was friendly and professional and took his time... See more

Rated 5 out of 5 stars

SAYEEM was an excellent customer rep for Seniors Choice. His personality was welcoming, quite knowledgeable in his role, relaxed atmosphere that I had with him. I increased my policy from $10,000 to... See more

Rated 5 out of 5 stars

What started off as an inquiry on my life insurance ended up with me getting insured as Cameron Annan was exceptionally professional and clear in explaining the coverage of the insurance policy. Now s... See more

Company replied

Rated 5 out of 5 stars

A very straightforward process. From the point of initial contact, through the call and to finalizing the policy. Rojin took the time to carefully explain everything, answered all of my questions and... See more

Rated 5 out of 5 stars

I just saw your add on my tablet and entered the website. I was then contacted right away. The assistant, Jackson, was both knowledgeable and patient with my constant interruptions. I was obviously im... See more

Rated 5 out of 5 stars

The insurance consultant Priya ch was amazingly easiest person to disclose to about questions. She showed patience and played a very supportive role in explaining all sides of whole life insurance. T... See more

Rated 5 out of 5 stars

I contacted Senior’s Choice today I spoke to Jackson who was very knowledgeable, polite and patient He gave me all the information I required and made sure all my questions were answered prior to... See more

Rated 5 out of 5 stars

I’d like to congratulate Cole Challand for his knowledgeable and honest guidance through the Seniors’ Choice policy I was interested in…He explained in great detail every aspect of the policy and was... See more

Rated 5 out of 5 stars

On Thursday, February 5th, 2026, after lengthy fiscussion, I applied gor life insurance. Elizabeth, Libby, Lavert was so calm, welcoming, very receptive to my questions, my misgivings. She al... See more

Rated 5 out of 5 stars

Adil, the company rep, explained fully the insurance coverage and the monthly payment. I usually don’t give reviews but seniors like me need to be aware of my current and future needs and this insuran... See more

Rated 5 out of 5 stars

I give 5 Stars for the company's straight forward and top of the line when giving information over the phone. There are no hidden red tape policies and additional hidden costs. Feel free and at ease... See more

Rated 5 out of 5 stars

I liked what the insurance offers and the cost is fairly reasonable for seniors living with a fixed income . It really gives hope knowing your family will receive some money to take care of everythi... See more

Rated 3 out of 5 stars

I found the whole experience a little to long. Bhavik was difficult to understand at times and the background noise sounded like he was talking from his car phone. Although the questions are meaningfu... See more

Company replied

Rated 5 out of 5 stars

Kristin Thompson was very friendly and patient! She followed up as promised on our initial call and provided an additional quote very quickly. I’m hearing impaired and this can sometimes make teleph... See more

Rated 4 out of 5 stars

Jackson was informative and overall patient. Answered questions well. First company I have reached out to, and told him I was looking into others as well. Deferred payment option was nice. I asked... See more

Rated 5 out of 5 stars

Booked an appointment and was contacted on the time I mentioned that I'm available. Lucas Foster called me and gave me all the information I needed. He's very polite, knowledgeable and very profession... See more

Company replied


Company details

  1. #1 of 6 best companies in Life Insurance Agency

About Seniors Choice

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

15K reviews

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Rated 5 out of 5 stars

It was very good

It was very good. Only thing was I had three different reps from different provinces. It would be nice to deal with one as each one had different things to say.

February 9, 2026
Rated 5 out of 5 stars

New client

I have only just signed up for this but I can say the man I spoke to was kind and easy to talk to. Questions were clear and concise and I look forward to working with you in the future.

February 10, 2026
Rated 5 out of 5 stars

Knowledgeable and precise

Knowledgeable and precise.
Made me feel completely at ease purchasing life insurance and understanding what that entailed.
A wonderful representative who was super friendly and just an amazing person!

February 11, 2026
Rated 5 out of 5 stars

Great product & Service

Great sales rep --- explained everything fully, had a great personality. The process is sooo quick and simple -- awesome for seniors. Rates are really good

February 11, 2026
Rated 5 out of 5 stars

The agent

The agent, Dave Aseo made it pleasure to get through the application. He was very very thorough, and explained the questions in depth , so I had a good understanding. It was an absolutely good experience with him

February 11, 2026
Rated 5 out of 5 stars

Very easy process.

Everything was explained very well. My needs were met and no push to increase my policy. Policy rate is very reasonable. Agent had a very clear and understandable voice.

February 11, 2026
Rated 5 out of 5 stars

The agent Like

The agent, Mike, whom I spoke with, was very patient, as I had to ask various times to repeat as I am hard of hearing. Mike was not racing through the information I enquired of and he showed understanding what was important to me about life insurance coverage. There was no pressure to accept the initial offer plan and I was offered an alternative that was more suitable to my budget. Sincerely, Bernadette Abromius

February 9, 2026
Rated 5 out of 5 stars

Great very service

Great very service, patient and understanding. Very nice expained policy and answered questions we had. Would highly recommend this company.

February 10, 2026

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