SpeedCubeShop Reviews 6,466

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's products, highlighting their high quality and smooth movement. Consumers appreciate the wide selection of puzzles available, including both classic and specialty speedcubes, as well as the availability of various brands not found in stores. People also value the fast and reliable delivery service, with many reporting that their orders arrived earlier than expected and in perfect condition, even for international shipments. The company's customer service is frequently commended, with reviewers describing it as top-tier, friendly, and responsive. Customers appreciate the personalized experience, noting that the support team is always willing to help with any questions or issues. Reviewers also mention that the company keeps them updated on new products, events, and tips, making them feel valued and informed. The ordering process is considered easy and seamless, further enhancing the overall positive experience.

Based on these reviews

Rated 5 out of 5 stars

Shipping and processing is quick and painless. Shipping protection avaliable. Ive never had any issues been ordering from speedcubeshop for 5 years now. Made dozens of orders. Love this website. Love... See more

Rated 5 out of 5 stars

I placed an order on January 7th, and while it reached the EU quickly by the 14th, it unfortunately got stuck in customs and stopped updating. I was worried it was lost, but the SpeedCubeShop support... See more

Rated 5 out of 5 stars

The package arrived earlier than the expected date even though it was shipped internationally. My son was delighted and plays with the Rubik’s cube whenever he gets the chance (gets him off his device... See more

Rated 5 out of 5 stars

Being new to the speed cubing community can be overwhelming but the people over at SpeedCubeShop really helped me out in not only finding me the best cube to suit me but answered all my questions and... See more

Rated 3 out of 5 stars

told would ship in 24 hours, it's been a week... Company reached out and offered an explanation, although weak. If one item is backordered, it should not prevent the shipping of other items for we... See more

Company replied

Rated 5 out of 5 stars

Buying experience is great. Website is easy to use from looking up products all the way to payment process. purchase confirmation updates quickly and so does tracking. Haven't used customer service bu... See more

Rated 5 out of 5 stars

SpeedCubeShop is our go-to for all things cube related. My two boys have been into cubing for a while, but only recently got serious about speed cubing and competing. SpeedCubeShop has been where we’v... See more

Rated 5 out of 5 stars

We visited the actual store/warehouse itself in Las Vegas and had such a wonderful time. All available cube models were on display and allowed to be touched by visitors/customers. We were helped by a... See more

Rated 5 out of 5 stars

I made an order on December 30th, and despite their attempt for my request for them to try to make it arrive before my competition, January 4th, it arrived the day before! but, that's completely fine!... See more

Rated 5 out of 5 stars

Always top notch service and products! Fast responses from support; and feels like a personal experience when they email you to thank you for your business, and email acknowledging that you’re a repea... See more

Rated 5 out of 5 stars

SpeedCubeShop is the perfect place to find all things speed cub related. My 11-year old son was able to explore the store and learn about products that will make his speed cubing experience even... See more

Rated 5 out of 5 stars

I can't say enough good things about Steve at The SpeedCubeShop. He went above and beyond in helping me solve the Rubik’s Cube, patiently explaining strategies and techniques that made all the differe... See more

Rated 5 out of 5 stars

I've only ever shopped at Speedcubeshop for my cubes because there is absolutely no reason to shop any where else! Speedcubeshop keeps me updated on new and upcoming events, tips, cubes, and more! The... See more

Company replied

Rated 5 out of 5 stars

THESE GUYS ARE GREAT!! Idk HOW they manage but, since the 1st time I had placed an order w/ them, a few years back, ‘til this very day, Speedcubeshop.com, they always seem to have SOO MUCH inventory... See more

Rated 5 out of 5 stars

I've been shopping with SpeedCubeShop for years, and they never disappoint! They offer a fantastic selection of puzzles, from classic Rubik’s cubes to specialty speedcubes and accessories. Their pr... See more

Rated 5 out of 5 stars

This online shop has a crazy amount of cubes. Seriously, from the simple ones to the really complex ones, they've got it all. The site is super easy to navigate and understand. Shipping was surpris... See more

Rated 5 out of 5 stars

Ordered from Germany and despite expecting small errors everything was completely fine, arrived even earlier than I had anticipated too. Found the page, because of a JPerm video and had my suspicions,... See more

Rated 5 out of 5 stars

I got that Meffert Rubik's Cube, and it's the most diabolical way to give a small present to someone! I got a lot of laffs out of opening it, and then the top layer crumbled in my hand, just fell into... See more

Rated 5 out of 5 stars

I've always been cautious with online spending, but this was the first site I ever trusted for products. The puzzles I have ordered at present and in the past are all in perfect condition and very hig... See more

Rated 4 out of 5 stars

Everything arrived in the right condition and shipping was fast! My only complaint is that one of the puzzles had stickers falling off and didn't turn well at all and another one of the puzzles I rece... See more

Company replied

Rated 5 out of 5 stars

My son absolutely loves the speedcubeshop! We live near by so it’s really simple to do pick up orders, they’re always on time and super friendly! Online orders are also always shipped and handled with... See more

Rated 5 out of 5 stars

amazing service! I bought some stuff from SpeedCubeShop and the process went very smoothly! even when I contacted customer service to check on my order, the quality of the service was very nice. keep... See more

Rated 5 out of 5 stars

My nine year old son ordered a DaYan GuHong Pro 3x3 - 55mm from this shop and he wanted to say - I love this cube because it’s smooth and fast the magnets are very efficient. I found the ordering... See more

Rated 5 out of 5 stars

My son is an avid cuber, and we bought this cube for his birthday after he did a lot of research to find the best one. When we discovered that a magnet had broken off inside one of the corner pieces... See more

Rated 5 out of 5 stars

always a positive experience when i deal with SpeedCubeShop. always. and being able to ask questions and get quick responses from their employees when necessary is a fantastic plus (try getting that f... See more

Rated 4 out of 5 stars

My force cube is great. Turns well, good cost, arrived in a relatively timely manner accounting for a freak storm that delayed all deliveries to my state. It's a bit hard to find other items like it... See more

Rated 5 out of 5 stars

Received cubes within expected timeframe, which made my son incredibly happy as he eagerly awaits them whenever we order them. Maybe one day we will make a cross-country trip to the actual store… wow... See more

Rated 5 out of 5 stars

Best customer service in the game! Always willing to help and always willing to settle any and all cube-related issues! Plus no other distributor is as community-involved as SCS. The folks at the ware... See more

Rated 5 out of 5 stars

I've always used ScS. I grew up watching Camerons YouTube channel. They provide fast and knowledgeable customer service. I had an issue with my cyclone boys metal 4x4 so I reached out through and ema... See more

Rated 5 out of 5 stars

We have had nothing but pleasant experiences ordering online. Great customer service all around. Promo codes available. Several different brands of cubes that you cannot find in store. My son's favori... See more

Rated 5 out of 5 stars

My order arrived two days earlier than was indicated which was a very nice surprise. I found and ordered items I had not seen at other sites that interested me. Once I got to my shopping cart I found... See more

Rated 5 out of 5 stars

SpeedCubeShop is 100% the best cube store anywhere. They have great prices (except on GAN cubes), fast shipping (less than one week), and amazing prouducts. And their lube is WAY better than The Cubic... See more

Company replied

Rated 5 out of 5 stars

Speedcubeshop.com is my number 1 speed cube shop. They are very helpful and communicate very well with their customers. They are willing to go the extra mile to ensure you are happy with your purchase... See more

Rated 5 out of 5 stars

I purchased a Gan 14 Pro for my grandson's 11th birthday. Upon seeing it, you'd think he had won a million dollars and he hasn't put it down except to eat and sleep. Cameron was quick to send me a th... See more

Rated 5 out of 5 stars

Speed cube is ridiculously customer oriented! We got amazing cubes, amazing customer service, and even a personalized thank you and check up. My jaw was on the ground…. No need to go anywhere else an... See more

Rated 5 out of 5 stars

The absolute best option for buying anything cubing related, I recommend to anyone and everyone. Incredible service, product availability, ease of use, and even reliable customer service if anything g... See more

Rated 5 out of 5 stars

This company truly cares about its customers. With over 20+ orders with SCS, 98% of them 5/5. The 2% that had issues, SCS stepped up, provided a refund, threw in a credit, or rushed a replacement. Fan... See more

Rated 5 out of 5 stars

This is one of my favorite companies of all time! I've been shopping here for over 4 years. From shipping to customer support, they know how to do it right. They even post reviews and other content... See more

Rated 5 out of 5 stars

We have been ordering from SpeedCube for years--- gifts for our son & his friends. Products are high quality and durable, shipping is fast and trackable. He is excited about the Advent Calendar this y... See more

Rated 5 out of 5 stars

I’ve made three purchases recently here and they’ve all been excellent experiences. The items are accurately shown and described. They shipped quickly and arrived in perfect condition. I’m very sat... See more

Rated 5 out of 5 stars

Absolutely fab customer service and interaction!!!! I'm in the UK so was a bit worried about ordering from all the way in the US. Everything arrived quickly and well packaged, plus the prices were mo... See more


Company details

  1. Toy Store
  2. Game Store
  3. Hobby Store

Written by the company

Speed cubing's most trusted speed cube retailer since 2009. Free shipping and easy returns available. Based in the USA & Canada.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

never shipped order

never shipped order. still waiting for refund.

January 12, 2026
SpeedCubeShop logo

Reply from SpeedCubeShop

Your order contained an advertised backorder as communicated through the product page, checkout, and your order confirmation email.

Rated 3 out of 5 stars

told would ship in 24 hours

told would ship in 24 hours, it's been a week...

Company reached out and offered an explanation, although weak. If one item is backordered, it should not prevent the shipping of other items for weeks. Adjusting rating from 1-3 stars.

January 28, 2026
Unprompted review
SpeedCubeShop logo

Reply from SpeedCubeShop

All in-stock items ship well within 24 hours. Your order must have contained an advertised backorder. You may refer to the notice in your order confirmation email, on the product page, and at checkout for future reference.

Rated 1 out of 5 stars

Bad service

This worker that I called with sent me a invoice to order the package again but he put the adresss wrong after I told him the correct one

February 4, 2026
Unprompted review
SpeedCubeShop logo

Reply from SpeedCubeShop

I have requested more information from you so that we can look into this further. While we have an established track record of accuracy and VIP customer support, we are human, and sometimes mistakes can be made.

Rated 5 out of 5 stars

shipping

deadass this is probably the best online shopping experience, tracking package is smooth sailing and it comes faster then listed date. im not even getting paid saying this.

February 1, 2026
Unprompted review
Rated 5 out of 5 stars

Shipping and processing is quick and…

Shipping and processing is quick and painless. Shipping protection avaliable. Ive never had any issues been ordering from speedcubeshop for 5 years now. Made dozens of orders. Love this website. Love their in-house cube lube. I always buy my puzzles from speedcubeshop!

February 1, 2026
Unprompted review
Rated 5 out of 5 stars

I was skeptical of ordering from…

I was skeptical of ordering from speedcube shop but when I ordered it was delivered and my order was correct whenever I order from SCS there's never a mistake and when there is a mistake customer service is quick and easy to respond and resolve my issue and they have never lost or misplaced my orders genuinely better than any other retailer I've tried

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Support After Shipping Issues

I placed an order on January 7th, and while it reached the EU quickly by the 14th, it unfortunately got stuck in customs and stopped updating. I was worried it was lost, but the SpeedCubeShop support team was incredible. They provided consistent assistance throughout the entire process and kept me updated. When it became clear on the 27th that the package was lost in transit, they immediately re-shipped my items without any hassle. Truly top-tier customer service—I highly recommend them!

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

The go-to for speedcube needs

The absolute best option for buying anything cubing related, I recommend to anyone and everyone. Incredible service, product availability, ease of use, and even reliable customer service if anything goes wrong. I've had 5-6 orders over the years with different accounts, most of which were flawless. One order had a payment issue, however it was easily solved through helpful customer support. Thanks Speedcubeshop, I should have left a review a couple years ago but I'm proud to serve the business.

January 1, 2026
Unprompted review

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