While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I've used Square 1 Trade In a couple of times in the past few years to dispose of used mobile phones - and both times it was excellent. Easy to use, good price paid, and very quick assessment and paym... See more

Rated 5 out of 5 stars

Having read about some people's experience of trading in old tech, it was a leap into the unknown when I decided to trade in my old Samsung tablet. Square1tradein offered a fair price and sent a post... See more

Rated 5 out of 5 stars

Excellent and quick service. Easy to enter details on their website, got the pack to send the phones within two days - sent by tracked delivery at 2pm, received and processed by 10am next day, payme... See more

Rated 5 out of 5 stars

So I took advantage of an enhanced trade-in offer as part of a John Lewis purchase of a Pixel 7. Sent my phone to these guys (paid for Royal Mail special delivery as an added insurance). Got a notific... See more

We perform checks on reviews

Company details

  1. Cell Phone Recycling and Unlocking Service

Information provided by various external sources

Sell your mobile phone to our tech recycling specialists. Help the environment – get paid for your old device! Fast payments, free postage when you sell a phone online.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good prices paid, quick service

I've used Square 1 Trade In a couple of times in the past few years to dispose of used mobile phones - and both times it was excellent. Easy to use, good price paid, and very quick assessment and payment once the product was received. Definitely recommended.

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

Very pleased

It’s the second time I have used square1 trade in and have been pleased with the service and offers. Would certainly use again.

March 13, 2025
Rated 5 out of 5 stars

Samsung tablet trade-in

Having read about some people's experience of trading in old tech, it was a leap into the unknown when I decided to trade in my old Samsung tablet. Square1tradein offered a fair price and sent a postage paid bag for me to use. The tracked service showed me when the tablet had been delivered, they separately notified me that it been received and that it would be inspected and then within a couple of hours, I received an email to say that it had passed inspection. I received the money in my PayPal account the same day - no fuss, no quibbles. A very impressive service which I would be happy to use again.

January 27, 2025
Rated 5 out of 5 stars

Definitely recommend and would use again

Second time I have used Square 1 Trade in to trade in an old phone when I bought a new one.
Very good service, paid the amount offered both times. Money received on the day they received the phone.
Definitely recommend and would use again

September 30, 2024
Rated 5 out of 5 stars

I can’t recommend this company enough

I can’t recommend this company enough. After a bad experience with Meelie Mobile undervaluing my device I had it sent back to me and sent it to Square1 trade in instead. Not only did they honour their initial quote, they assessed my device on the first working day they received it keeping me updated all the time and paid me that same afternoon. A pleasure to deal with a company who are transparent, honest and trustworthy.

August 5, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. I used Square 1 after receiving a ridiculously poor counter offer from WeBuyAnyPhone. S1 offered me a better initial price and honoured it (over 3 times what We Buy Any Phone offered in the end) and paid £ immediately.

July 22, 2024
Rated 5 out of 5 stars

Faultless service

Faultless service - did everything without delay and money in the bank as soon as they said it would be!
Couldn't praise the company highly enough.

July 1, 2024
Rated 5 out of 5 stars

Excellent to do business with

Easy to find out value of an old piece of kit. Easy to organise its sale; bag and label here promptly to send it to Square1tradein. Notified when they recv'd package. Agreed ££ in bank a/c within a couple of hours. I have used this company several times now, and find them honest and very efficient.

March 25, 2024
Rated 5 out of 5 stars

Fast and efficient trading in

A legit company, efficient, quick and made trading in your old phones so easy with no questions asked. Funds were transferred straight after they received the phones. The monetary offer for trading in your devices is average, but still marginally higher than some other companies so would recommend.

March 6, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look