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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's product for its quality and convenience, highlighting that the bins are sturdy, easy to stack, and spacious, making packing and unpacking a breeze. Consumers appreciate the provided dollies, which simplify transportation, and many state that the bins offer superior protection compared to traditional cardboard boxes. People also express high satisfaction with the company's service, particularly the delivery and pickup processes, which are often described as seamless and efficient. Reviewers appreciate the staff's politeness and service orientation, as well as their clear communication. The user experience is frequently lauded, with many customers noting that using the bins made their move significantly easier and more organized than using traditional moving methods.

Based on these reviews

Rated 5 out of 5 stars

I will never do another move without Stack. This is my 2nd time using them and this time it was for my daughter and her young family's move. Stack is reliable, responsive, provides great customer se... See more

Rated 5 out of 5 stars

Great service! Very polite, prompt and service oriented. SO much better than assembling and breaking-down cardboard boxes! Stack prices were significantly less then getting similar bins from our m... See more

Rated 5 out of 5 stars

The Stackable containers were the best thing we procured for our recent move from Austin to Nashville. We used 50 bins to pack our kitchen and small household items ourselves. They were big enough... See more

Rated 5 out of 5 stars

Excellent service that makes moving much easier! Using the bins is so much nicer than buying, taping, breaking down, and recycling dozens of boxes. Your items are safe inside the sturdy bins, and you... See more

Rated 5 out of 5 stars

We definitely preferred using Stack over traditional moving boxes! More economical, sturdy, and much easier to move around with the provided dollys. We rented 35 boxes for our 2-bedroom apartment an... See more

Rated 5 out of 5 stars

Where have these been all my life of moves!! So much easier and faster to pack… less bubble wrapping needed for items inside because it doesn’t crush like a box. My moving company appreciated also, t... See more

Rated 5 out of 5 stars

Highly recommend stack boxes for your move. More affordable than carboard boxes. No worrying about going out to buy boxes multiple times, taping them up, and worrying if they'll hold heavier items. St... See more

Rated 5 out of 5 stars

Drop off and pick up were seamless. Using the Boxes was easy, efficient, and effective. The provided Box Carts were great for getting boxes down the apartment hall and elevator and the boxes themselve... See more

Rated 5 out of 5 stars

Using Stack bins made our move so much easier. They arrived on time and clean, were easy to load and move around on the rolling dolly, and felt so much more secure than cardboard, especially for heavy... See more

Rated 5 out of 5 stars

Stack boxes made our move so so easy! Taking the taping/building boxes and then breaking down/getting rid of soooo much cardboard out of the equation was a huge win. Also it's really nice to be able t... See more

Rated 2 out of 5 stars

I wanted to like this company so much! The containers themselves were great- spacious and clean. The communication on both sides of my move were inconsistent and terrible and they charged me for ext... See more

Rated 2 out of 5 stars

The crates themselves were excellent, but they botched the delivery/pickup dates which cost us a day of packing (and a half-day of unpacking). Would definitely work with them again, but don't trust th... See more

Rated 5 out of 5 stars

Simply no better way to move! Logistics were simple and reliable. Austin was a great communicator delivering and picking up our bins. Everything was protected during our move. Neatly stacked on the... See more

Rated 5 out of 5 stars

Having Stack boxes for my move was very handy. Bins are great quality, stack well and with the included dolly made it easy to go back and forth from the car to new apartment. Saved the hassle of tapin... See more

Rated 5 out of 5 stars

I loved loved loved this company and product! We moved from a 3 br + office to another 3 br during the holidays, so I opted for the recommended 50 boxes for a 2-week time period. I’d say the price w... See more

Rated 5 out of 5 stars

I will never go back to cardboard boxes again! Drop-off and pickup were super smooth. The 2 bedroom stack was perfect size for most of our items (we packed clothes separately). Our movers were THRIL... See more

Rated 5 out of 5 stars

Honestly this service is the most genius idea created when it comes to moving. Having solid boxes that we could easily put whatever we needed in and not having to worry about them collapsing was incre... See more

Rated 5 out of 5 stars

Thank you for amazing service, this is more than just boxes! This is a great system, no waste money, sustainable, and for no matter if its a short or long distance, can be "stacked" and the containers... See more

Rated 5 out of 5 stars

What a great idea! Stack made my move simple, comfortable and efficient. The pick up and delivery scheduling was a breeze. Shawn and Kaye in customer service were attentive to my needs and requests.... See more

Rated 3 out of 5 stars

Good product but poor communication. Recently used Stack to move and while I really like the moving boxes themselves (they're sturdy, large, easy to stack, easy to pack and unpack), the pick up and dr... See more

Company replied

Rated 4 out of 5 stars

My experience with Stack was generally positive. Nothing broke during the move which was a huge win! Two were stuck together and Stack offered to replace them, but the courier came to swap with a... See more

Rated 4 out of 5 stars

The concept is great. The bins make packing & loading the moving truck much easier. (Our movers were thrilled. Time is money & it made loading & unloading much quicker.) We would have given Stacks a... See more

Rated 4 out of 5 stars

Decided to try renting plastic bins instead of collecting cardboard boxes for this move. Great experience! The bins were much more spacious and durable than cardboard boxes. Ergonomic handles were a p... See more

Rated 4 out of 5 stars

LOVED these boxes. Will definitely book again. Only small issue is inability to schedule the delivery and pickup time ahead (you have to block the entire day, essentially, and they only let you know t... See more

Rated 5 out of 5 stars

It is the second time we used Stack to move and we couldn't be happier. Rather than buying and discarding endless amounts of cardboard boxes, we just had the Stack boxes delivered to our previous home... See more

Rated 5 out of 5 stars

StackMoves made the moving process unbelievably easy. They delivered the crates right on schedule, placed them exactly where I needed, and then picked them up promptly once I was finished. The crate... See more

Rated 5 out of 5 stars

This service were incredibly convenient! We were only moving a short distance, so we filled up the bins, drove them to the new place, emptied them, then brought them back to refill. Being able to do t... See more

Rated 5 out of 5 stars

Crates were dropped off and picked up exactly as expected. Was easy to schedule some additional time to unpack. First move ever where nothing was broken, and I attribute that to non collapsable boxes... See more

Rated 5 out of 5 stars

Stack made our moving process much easier by removing the hassle of setting up/breaking down boxes, transporting all the boxes with the dollies, and straightforward pickup/drop off. The boxes were eas... See more

Rated 4 out of 5 stars

They were very helpful and easy for packing. Only complaint is they never brought the labels you’re suppose to use for labeling the boxes. They were also suppose to be delivered in a Friday and the wi... See more

Rated 5 out of 5 stars

Such an improvement over cardboard boxes for moving! The crates are stackable and come with wheeled dollies that make the whole process so easy. Everything was clean and in great condition. Pickup and... See more

Rated 5 out of 5 stars

We used Stack for a client move and will only use their crates moving forward. The ability to avoid boxes and tape was worth every penny. Huge value and the team was very communicative. The delivery t... See more

Rated 5 out of 5 stars

Easiest packing experience. Didn’t have to bother with tape or setting up/breaking down boxes. I do agree with some of the other reviews that it would be nice to schedule the drop off and pick up, but... See more

Rated 5 out of 5 stars

This was our second move using Stack and we couldn’t imagine doing a move without their bins. The price for sturdy bins that get dropped off and picked up is amazing. No worrying about disposal of box... See more

Rated 5 out of 5 stars

Great customer service! Arrived within the scheduled timeframe. Bins were cleaned with the exception of two. Very study and the dollies make transporting very easy. Much better than dealing with cardb... See more

Rated 5 out of 5 stars

Jhari did a wonderful job! Communicating via text so we knew when he was going to drop off and pick up was very helpful during the chaos of a move. Having the bins made sure that we didn’t leave thing... See more

Rated 5 out of 5 stars

George was very communicative and timely upon his arrivals to drop off and pick up the stacks. Stacks were clean and made my move less stressful and were easy to use then unpack and put away. Having t... See more

Rated 5 out of 5 stars

This is a 5 star review. Stack is the perfect solution to finding moving boxes. Delivery to my home was on time and well communicated. When I needed to extend my return I just sent a message to Stack... See more


Company details

  1. Moving and Storage Service
  2. Container Service
  3. Container Supplier
  4. Professional Organizer

About Stack

Written by the company

Stack eliminates the need to move with cardboard boxes by renting recycled plastic bins and dollies to you for the duration of your move. Cardboard boxes are a hassle to put together and discard, frequently damaged in transit, and harmful for the environment as over 900M boxes are wasted each year on residential moves alone. Stack combats this with a streamlined solution that will make your moving experience much easier:

Door-to-Door Delivery & Pick-Up: Stack's local team will drop off plastic boxes and dollies at your current address and pick-up the same boxes from your new residence at the conclusion of the move.

Safe: Stack boxes are sturdy and don't collapse on themselves like cardboard. Stack bins help to keep your valuables safe. Hassle

Free: Stack boxes are pre-assembled, extremely durable, and stackable. Your time and energy are important to us.

Cost-Effective: Stack rents plastic boxes to customers for cheaper than what you would otherwise spend on cardboard & supplies, without all of the hassle.

Eco-Friendly: Every Stack bin is made from recycled plastic, re-used for every move, and eliminates the enormous waste created in the moving industry by the use of cardboard.

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Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 76% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Highly recommend!

Stack was easy, convenient, and well-managed. Everything was a 5-star except the fact that they don’t service our area so we did have to drive our crates to a friends house for pickup.

January 19, 2026
Unprompted review
Rated 1 out of 5 stars

Unreliable Drop Offs

I booked a few weeks in advance for an order and on the day of the drop-off, they didn’t have the inventory and asked to push the delivery to the following Monday.

I wouldn’t trust their delivery times if you have a time sensitive move.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

What a genius idea

What a genius idea! This was so helpful for my 1BR apartment move and the process was extremely simple and convenient. I will never use cardboard boxes again. The rolling cart made the move so much faster and easy on my back. Gilbert was so professional and courteous. Great experience for sure!

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

EASY as 1,2,3

The money was well worth it. The crates made my move so smooth. It was a definite time saver when it came to packing and unpacking as well as the actual move. The ability to stack multiple crates on top of each other and roll them on a dolly was helpful. The driver who delivered and picked up the boxes communicated in advance the time for pickup/delivery. He was quick and efficient.

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

This is a 5 star review

This is a 5 star review. Stack is the perfect solution to finding moving boxes. Delivery to my home was on time and well communicated. When I needed to extend my return I just sent a message to Stack through their website and the extension was granted immediately. I highly recommend using their stackable and rollable boxes when moving.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Best decision for a upcoming move

Best decision we made during our recent move this last week. We highly recommend to everybody. Boxes were clean, sturdy and easy to open and close. At 34 weeks pregnant, anything to make our move easier is a big win and the green bins were the biggest success of all because it just happened to rain exactly during our move and nothing inside got wet. What a surprise to have rain - rarely rains in LA! And also what a life saver to have these green bins. Customer service was also on point. From the delivery/pick up drivers to the person answering my questions via text. We will use them on our next move. Thank you, Stack team.

January 4, 2026
Unprompted review
Rated 5 out of 5 stars

Great Company & Product!

I loved loved loved this company and product! We moved from a 3 br + office to another 3 br during the holidays, so I opted for the recommended 50 boxes for a 2-week time period. I’d say the price was totally reasonable and the boxes are sizeable with enough space. And then there’s the obvious environmental benefit of not having to get rid of tons cardboard boxes after the move.

The same person picked up and dropped off our boxes - he communicated well and was professional and efficient, even with our narrow streets/driveways. I will 100% be using stack for my next move!

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

Very easy and worth it

Very easy and worth it. Also if you're into sustainability and also don't want the clean up of a million cardboard boxes, stack is a perfect choice.

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

great service

great service & customer service! this is such a game changer & relief for moving. this made the process so much easier. highly recommend!

January 4, 2026
Unprompted review
Rated 4 out of 5 stars

Perfect...just wish pickup/dropoff was in a window

The boxes were awesome and the dollies very easy to move over any surface. Boxes were clean (even though some still had stickers on them). These really made my move within the same building a lot easier than with cardboard. They also forced me to unpack right away because the boxes had to go back. I loved this part the most.

Only removing one star because I wish the drop off and pick up was able to be scheduled with at least a four hour window. Moving is stressful and timing is usually tight. So taking this stress point away would make this service perfect.

I would definitely use them again though.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Stack is great!

Stack is great! Stumbled across them without realizing this was even a thing. Made my move so much easier and will never use boxes again. Highly recommend!

December 26, 2025
Unprompted review
Rated 3 out of 5 stars

Great Concept/Good Product, Customer Service is Scattered

I agree with some other reviewers that conceptually, this service is a great idea; I like that this is a fairly sustainable option. I also agree with some reviewers that a lot of items simply don’t fit in the bins, so I still ended up needing a fair number of cardboard boxes and other bins to complete my cross country move. I ordered 25 bins but probably needed 35 to minimize the additional materials I purchased. I saw in some instagram ads that people were also given bubble wrap and other packing materials and I definitely wasn't given any of those. I was also short a couple of labels and wasn't sure why they wouldn't be more generous with them given some people like to label both the top and a side so that was also annoying. There were also other labels from the previous user's move leftover so they didn't take care to make sure all of those were removed and I had to do it to make sure it wasn't confused with my labels with my movers.

Like other reviewers, I agree that customer service was also a bit of a mess. Everyone I chatted with was nice, but I felt like I wasn't sure I was even dealing with real people since I had talked to at least 3 different people in the process and had different people texting me about pickup. When I wasn't able to return the boxes at the originally agreed upon time I was charged an extra $60 for the extra week. I had no control over when the moving truck was arriving which happened to be on Christmas which was a couple of days after the first agreed upon date.

The disadvantage of Stack if you have a lot of stuff is that you do have to unpack all the bins in a timely manner in order to return them all which isn't necessarily ideal when you're moving across country into a smaller footprint of living space and have no idea where everything you unpacked is going to live. Plus having to unpack on Christmas and dealing with everything was not ideal given it was also pouring rain and the bins are not water tight so I did have some water leak into a few of the bins.

I also asked for an updated invoice showing the additional $60 charge for the extra week since I needed to submit my expense report before the end of the month. I was told I would have that by the end of the day the day i asked. Never got it; reached out again and ::crickets:: Still haven't gotten an updated invoice. Ended up submitting my expense report without it cause I didn't want to have to wait on reimbursement for my entire trip because Stack was being unresponsive.

I would recommend it for the sustainability aspect as long as you can estimate how much you will need.

I am also happy that my IG feed is no longer inundated with CONSTANT Stack ads. Kudos to whoever runs their socials cause it is equally effective and annoying.

December 15, 2025
Unprompted review
Rated 4 out of 5 stars

Great boxes, OK customer service

The boxes themselves were really nice and made moving easier and more convenient. The customer service got my date wrong and my boxes were a day late. I would definitely use them again though

December 23, 2025
Unprompted review
Rated 4 out of 5 stars

Stack worked out great for our move

Stack worked out great for our move . It was amazing to have it deliverd to our doorstep and picked up when we were done. Not having to waste money or time on boxes & packing supplies . Customer service thru messenger was available & helpful. I give it 4 stars instead of 5 as the only issue was texting communication for drop off & pick up was limited and not great. No windows of time were provided even when requested so you need to wait at home for the day. A window of time would help alot for drop off days and pick up days ! Otherwise , great service .

December 31, 2025
Unprompted review

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